Top 10 Exairon Alternatives & Competitors

Top 10 Alternatives to Exairon Recently Reviewed By G2 Community

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Gladly
By Gladly
4.7/5
(1,092)
Product Description
Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.
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Reviewers say compared to Exairon, Gladly is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

Kustomer
By Kustomer
4.5/5
(513)
Product Description
Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.
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Reviewers say compared to Exairon, Kustomer is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,768)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Exairon, Fin by Intercom is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms
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Zendesk for Customer Service
By Zendesk
4.3/5
(6,698)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Exairon, Zendesk for Customer Service is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

Freshdesk
By Freshworks
4.4/5
(3,683)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Exairon, Freshdesk is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

HubSpot Service Hub
By HubSpot
4.4/5
(2,888)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Exairon, HubSpot Service Hub is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

Front
By Front App
4.7/5
(2,415)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Exairon, Front is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

Tidio
By Tidio
4.6/5
(1,879)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Exairon, Tidio is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

GoTo Connect
By GoTo
4.4/5
(1,388)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to Exairon, GoTo Connect is:
Slower to reach roi
Categories in common with Exairon:
Customer Self-Service
Conversational Support
Digital Customer Service Platforms

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