--- title: eSputnik Reviews meta_title: 'eSputnik Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 72 reviews by the users' company size, role or industry to find out how eSputnik works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 72 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # eSputnik Reviews **Vendor:** eSputnik **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.7/5.0 **Total Reviews:** 72 ## About eSputnik eSputnik is an omnichannel customer data platform (CDP) that helps ecommerce brands grow revenue by turning customer data into automated, personalized marketing across nine channels. Powered by AI, behavioral triggers, and product recommendations — no coding required. eSputnik integrates with Shopify, WooCommerce, Magento, and other popular platforms, making it easy to connect your tech stack and activate customer data faster. With eSputnik, teams can: • Track customer behavior across websites and mobile apps. • Use AI to generate personalized product recommendations. • Build advanced customer segments using unlimited parameters and conditions. • Identify ready-to-buy and high-intent customers with AI. • Create effective triggered workflows that support customers throughout the entire lifecycle. • Launch omnichannel campaigns across email, web push, mobile push, App Inbox, in-app messages, widgets, SMS, Viber, and Telegram bots. With eSputnik, advanced marketing automation doesn’t require a technical team. Marketers can work independently using ready-to-use tools to drive sales, repeat purchases, and long-term customer loyalty. ## eSputnik Pros & Cons **What users like:** - Users commend eSputnik for its **strong customer engagement tools** , significantly enhancing user retention and growth. (2 reviews) - Users commend eSputnik for its **easy integration** , achieving smooth setup and timely support throughout the process. (2 reviews) - Users praise the **seamless integration** of eSputnik, appreciating timely support and smooth implementation into their systems. (2 reviews) - Users commend eSputnik's **user-friendly interface** , enabling smooth integration and effective utilization with ongoing support. (2 reviews) - Users commend eSputnik's **analytics expertise** , which significantly enhances marketing effectiveness and user engagement strategies. (1 reviews) - Users commend eSputnik for its **automation efficiency** , seamlessly optimizing our omnichannel marketing and saving valuable time. (1 reviews) - Customer Support (1 reviews) - Easy Creation (1 reviews) - Easy Setup (1 reviews) - Users highlight the **engagement efficiency** of eSputnik, greatly enhancing their marketing strategies and customer interactions. (1 reviews) ## eSputnik Reviews ### 1. At the begining was ok, but... **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2018 **What do you like best about eSputnik?** Only flexible pricing options. Nothing more. **What do you dislike about eSputnik?** At the begining was ok, later paid (transfered) for better plan, and "fun" has started. Firstly, their consultants started asking about our subscribed contacts, as they did not like something, but we provided all info including screen shots on subscription methods and policies and etc. However at the end of long discussion, they state that they "doubt", and did not let us use services anymore. Ok, it is theirs platform and they have the right to state any decisions, but where is refund for no service then? After we asked for refund - no response since. So lets see if they look like shiny silver too? Firstly, all payments are done to Ukrainian bank ( 3rd world country.) and it looks like very suspicious as gives very little trust. Secondly, all support team are under russian names, so it looks like it is Russian company... And who knows what is their direct purpose, for example more doubts arise when you upload you your contacts and you cannot permanently delete them later. So you will never know, where they might use them later, and recent worldwide events shows that similar cases has happened and at one end was Russia. Lastly, you will pay or get a plan, and they can just freeze your account, do not give any logical and acceptable reason, just personal statement and furthermore no refund and you are done. So it looks like that esputnik and their service has much more doubts and questions to answer themselves. And its up to you to trust or not their services. Sadly, but it is a fact, and we think to trust your most valuable assets - contacts, with a risk that you might face the fact when you will pay and will get no service, is not worth. Be careful not to get in the same boat with us when your will get stupid questions from support, and in order to answer you must reveal your confidential data, and at the end your account might be freezed and no option for claim or refund. So for us it looks like it is new way of getting your subscribed contacts and not giving back service that you pay for. **What problems is eSputnik solving and how is that benefiting you?** No benefits for the reasons mentioned above ## eSputnik Discussions - [What is eSputnik used for?](https://www.g2.com/discussions/what-is-esputnik-used-for) - [View eSputnik pricing details and edition comparison](https://www.g2.com/products/esputnik/reviews?filters%5Bnps_score%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+21%3A17%3A17+-0500&secure%5Bsession_id%5D=baabbccb-656b-4aa6-a32a-379844031093&secure%5Btoken%5D=a2eefb9d9e6d3fd07baef5e6bcec73af0f49c51abebddc693c2b67facc133562&format=llm_user) ## eSputnik Integrations - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews) ## eSputnik Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top eSputnik Alternatives - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,219 reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (615 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,213 reviews)