Generated from real user reviews
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Verified User
Mid-Market (51-1000 emp.)
4.5/5
"HCM epay"
What do you like about EPAY HCM?
I love the ease of using this software. It is so easy to use.
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Very easy to use."
What do you like about EPAY HCM?
The system is easy to learn and easy to. Employees have no problem loging in and tracking their time. It is easy to look up employee information, trac
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"HCM epay"
What do you like about EPAY HCM?
I love the ease of using this software. It is so easy to use.
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Very easy to use."
What do you like about EPAY HCM?
The system is easy to learn and easy to. Employees have no problem loging in and tracking their time. It is easy to look up employee information, trac
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Very easy to use."
What do you like about EPAY HCM?
The system is easy to learn and easy to. Employees have no problem loging in and tracking their time. It is easy to look up employee information, trac
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Very easy to use."
What do you like about EPAY HCM?
The system is easy to learn and easy to. Employees have no problem loging in and tracking their time. It is easy to look up employee information, trac
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Very easy to use."
What do you like about EPAY HCM?
The system is easy to learn and easy to. Employees have no problem loging in and tracking their time. It is easy to look up employee information, trac
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Very easy to use."
What do you dislike about EPAY HCM?
There's not a whole lot at this time that I would disagree with. The system works great for what Atalian uses it for. There are times that the system
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"HCM epay"
What do you dislike about EPAY HCM?
Well of course it is not human 🙃 Sometimes when you open up the frame it freezes. But that problem has been fixed.
When I was locked out of the app on my phone, the customer service rep tried over and over again until we got it working. He was very patient with me. Review collected by and hosted on G2.com.
That I had to uninstall and reinstall the app. Review collected by and hosted on G2.com.
The quick response. It allowed me to get back to work efficiently. Review collected by and hosted on G2.com.
There was not anything I disliked, It was useful for me. Review collected by and hosted on G2.com.
The tech was very knowable in the area that I needed help in Review collected by and hosted on G2.com.
the connection was not as clear to enable me to hear him easy. Review collected by and hosted on G2.com.
not much, I do not feel that the system is at all user friendly Review collected by and hosted on G2.com.
complexity of system. Often too complicated to correct missing punches etc. Really need to learn a new software system just to correct punch issues. Not very user friendly Review collected by and hosted on G2.com.
What I like best about EPAY is the ability to inprocess personnel from around the U.S. quickly and easily. I also like how users can update their own information easily and quickly. Review collected by and hosted on G2.com.
The think I dislike the most is trying to get a help ticket resolved. It takes a few days to correct if you input the wrong social security number or last name. There is no way to manually fix the error as an administrator. Review collected by and hosted on G2.com.
Customer service! I felt like I was being heard! Review collected by and hosted on G2.com.
User guides a little confusing at times not so step by step or needs to be updated. Review collected by and hosted on G2.com.
Easy communication and effective results. I only rely on this system to preform time tracking, payroll, and time management. Review collected by and hosted on G2.com.
No dislikes, always utilize the service for every new account. Never had an issue. Review collected by and hosted on G2.com.
Prompt helpful service that fixed the problem in timely manner Review collected by and hosted on G2.com.
tax deduction for my pay grade was not enough Review collected by and hosted on G2.com.
I was unsure on how to complete a mass upload for a recent stat holiday in which only certain employees would receive the pay. The EPAY team quickly responded to my inquiries and directed me through each step using snapshots and explanations. The visuals they provided made it extremely helpful to understand the proper process in order to avoid any payroll discrepancies. Review collected by and hosted on G2.com.
The array of options sometimes leading to the same result. Review collected by and hosted on G2.com.
The associate that handled my case was very helpful and patient with me despite my ignorance. She walked me through each step patiently. Review collected by and hosted on G2.com.
I don't really have a complaint other than the fact that there was an issue with our clocks, but it turned out to be because our clients firewall was blocking them from syncing. Review collected by and hosted on G2.com.
