Eden Features

Routes tickets automatically to the appropriate user.

Prioritizes tickets based on factors configured by the user.

Notifies the IT team when a ticket needs action.

Displays important metrics relating to performance.

Tracks time worked on a ticket.

Enables access to service desk features via mobile device.

As reported in 10 Eden reviews. Enables employees to view the status of their tickets.

Provides a directory of all users within an organization.

Enables access to service desk features through multiple channels such as email, phone, or the portal.

Integrates with third-party calendars or offers a scheduling calendar within the platform that displays free space, employee availability and more. This feature was mentioned in 12 Eden reviews.

Offers users a way to book specific rooms while also visualizing room availability. 16 reviewers of Eden have provided feedback on this feature.

Gives users information related to a room, such as floorplans, images and/or location. 16 reviewers of Eden have provided feedback on this feature.

As reported in 16 Eden reviews. Allows users to book desks to use.

As reported in 13 Eden reviews. Lets users search for rooms within the platform by name, location, room size and/or availability.

Provides automated reports on room usage, room popularity or other meeting related insights. This feature was mentioned in 10 Eden reviews.

Lets users move, swap, monitor and extend room bookings. 10 reviewers of Eden have provided feedback on this feature.

Works with physical room displays and signage that indicate whether or not a room is booked.

Integrates with third-party digital wayfinding systems or offers digital wayfinding solutions within the platform with location directions and room information displays.

Is accessible from a mobile device and lets users book rooms on the go. 11 reviewers of Eden have provided feedback on this feature.

As reported in 24 Eden reviews. Allows guests to check-in using the platform's built-in dashboard.

Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail.

Allow users to track on-site visitors, previous visits, and provides visitor log insights.

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.

Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.

Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.

Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. This feature was mentioned in 13 Eden reviews.

Allows users to track on-site visitors previous visits and future visits and provides visitor log insights. This feature was mentioned in 14 Eden reviews.

Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility. 22 reviewers of Eden have provided feedback on this feature.

As reported in 22 Eden reviews. Provides a dashboard with check-in and check-out capabilities and visitor logs.

Based on 18 Eden reviews. Sends a notification to users of a visitors arrival and departure.

Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.

Integrates with related tools that simplify platform management and usage. This feature was mentioned in 17 Eden reviews.

Allows users to select and reserve desks for a specified period of time This feature was mentioned in 22 Eden reviews.

Allows users to select and reserve meeting rooms for a specified period of time This feature was mentioned in 14 Eden reviews.

As reported in 11 Eden reviews. Allows users to select and reserve shared/common spaces for a specified period of time

Allow users to book desks on behalf of others This feature was mentioned in 13 Eden reviews.

Based on 18 Eden reviews. Provides real-time availability so users can see which spaces are available at any given moment, allowing them to book desks or rooms on demand

Provides interactive maps to assist employees in navigating the office space This feature was mentioned in 19 Eden reviews.

Provides an updated view of who is in the office and which spaces they have booked, allowing colleagues to easily find one another 16 reviewers of Eden have provided feedback on this feature.

Based on 14 Eden reviews. Provides users with the ability to book spaces within a designated neighborhood to allow teams to sit together

Allows administrators to measure demand and utilization of the office space 16 reviewers of Eden have provided feedback on this feature.

As reported in 10 Eden reviews. Provides administrators with the tools to analyze employee trends and preferences in the workplace, providing useful data for space planning and layout

Allows administrators to set capacity limits for a variety of spaces to ensure workplace safety This feature was mentioned in 11 Eden reviews.

Ability to implement a check-in feature to release meeting rooms in the event that a meeting is cancelled or the room is no longer needed

Based on 10 Eden reviews. Ability to label spaces with available amenities, such as equipment, so users can book appropriate spaces for their needs

Filters desks based on user-designated amenities, such as restrooms, windows, and nearby meeting rooms. This feature was mentioned in 10 Eden reviews.

Automatically allocates adjacent seats to employees who work together on a team.

Allows administrators to create neighborhoods, keeping departments and teams together in a designated space, limiting desk booking options based on these parameters. This feature was mentioned in 11 Eden reviews.

Enables users to schedule recurring desk reservations This feature was mentioned in 13 Eden reviews.

As reported in 10 Eden reviews. Offers a mobile app for users to book desks on the go

Integrates with employee communications software, such as Slack or Microsoft Teams. This feature was mentioned in 10 Eden reviews.

Integrates with calendar software (e.g., Google, Microsoft, Outlook) 14 reviewers of Eden have provided feedback on this feature.

Integrates with a company's SSO (single sign-on) system. 13 reviewers of Eden have provided feedback on this feature.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Provides the ability to generate 3D renderings from a text prompt.

Converts images into a textual description, identifying key elements.

Provides the ability to generate images from a text prompt.

Converts images into a textual description, identifying key elements.

Provides the ability to generate video from a text prompt.

Provides the ability to generate 3D renderings from a text prompt.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements.

Provides the ability to generate 3D renderings from a text prompt.

Condenses long documents or text into a brief summary.

Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security.

integrate with Vaccine Tracking software and other relevant security software for extra security measures.

Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.

Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases