Eden Features

Routes tickets automatically to the appropriate user.

Prioritizes tickets based on factors configured by the user.

Notifies the IT team when a ticket needs action.

Notifications that are delivered to users as soon as an event occurs

Displays important metrics relating to performance.

Tracks time worked on a ticket.

Track and document all activities across devices, networks, and other systems

Enables access to service desk features via mobile device.

Enables employees to view the status of their tickets.

Provides a directory of all users within an organization.

Enables access to service desk features through multiple channels such as email, phone, or the portal.

Access software remotely via mobile devices

Integrates with third-party calendars or offers a scheduling calendar within the platform that displays free space, employee availability and more.

Offers users a way to book specific rooms while also visualizing room availability.

Gives users information related to a room, such as floorplans, images and/or location.

Allows users to book desks to use.

Automatically create schedules based on business needs or employee availability and qualifications

A list of events with their respective dates

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Allows bookings to be made through a third party service

Allow users to access multiple services after entering their login credentials once

Lets users search for rooms within the platform by name, location, room size and/or availability.

Provides automated reports on room usage, room popularity or other meeting related insights.

Lets users move, swap, monitor and extend room bookings.

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For use in meetings within the company

Manage, store and organize emails within the system or via third-party apps

Manage occupancy and space utilization in facilities and buildings

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Allow organizations to streamline the check-in process for visitors.

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Works with physical room displays and signage that indicate whether or not a room is booked.

Integrates with third-party digital wayfinding systems or offers digital wayfinding solutions within the platform with location directions and room information displays.

Is accessible from a mobile device and lets users book rooms on the go.

Book meetings and appointments through a website or digital platform

Allows guests to check-in using the platform's built-in dashboard.

Provides delivery management resources to help manage incoming and outgoing mail, such as delivery notifications, package delivery photos and a log of delivered mail.

Allow users to track on-site visitors, previous visits, and provides visitor log insights.

Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies.

Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises.

Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping.

Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling.

Create, design and manage workflows for repetitive tasks

Store, manage, and track all electronic documents in a centralized location

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage, organize, and store contact information

Track and manage adherence to policies for any service, product, process, or supplier

Manage, optimize, and automate tasks related to parking operations

Create, manage, and print wearable badges

Manage, store and organize emails within the system or via third-party apps

Control and manage access to company resources

Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.

Allows users to track on-site visitors previous visits and future visits and provides visitor log insights.

Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility.

Provides a dashboard with check-in and check-out capabilities and visitor logs.

Sends a notification to users of a visitors arrival and departure.

Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors.

Automatically send mass notifications or alerts for any emergency or crisis

Integrates with related tools that simplify platform management and usage.

Allows users to select and reserve desks for a specified period of time

Allows users to select and reserve meeting rooms for a specified period of time

Allows users to select and reserve shared/common spaces for a specified period of time

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Provides real-time availability so users can see which spaces are available at any given moment, allowing them to book desks or rooms on demand

Provides interactive maps to assist employees in navigating the office space

Provides an updated view of who is in the office and which spaces they have booked, allowing colleagues to easily find one another

Provides users with the ability to book spaces within a designated neighborhood to allow teams to sit together

Designed to be used in offices

Allows administrators to measure demand and utilization of the office space

Provides administrators with the tools to analyze employee trends and preferences in the workplace, providing useful data for space planning and layout

Allows administrators to set capacity limits for a variety of spaces to ensure workplace safety

Ability to implement a check-in feature to release meeting rooms in the event that a meeting is cancelled or the room is no longer needed

Ability to label spaces with available amenities, such as equipment, so users can book appropriate spaces for their needs

Process of arrangement and optimization of product placement on retail shelves using data-driven insights

Assign available resources (human and/or non-human) to various projects and tasks

Filters desks based on user-designated amenities, such as restrooms, windows, and nearby meeting rooms.

Automatically allocates adjacent seats to employees who work together on a team.

Allows administrators to create neighborhoods, keeping departments and teams together in a designated space, limiting desk booking options based on these parameters.

Enables users to schedule recurring desk reservations

Manage the reservation of workspaces

Reserve a desk space that is available

Offers a mobile app for users to book desks on the go

Integrates with employee communications software, such as Slack or Microsoft Teams.

Integrates with calendar software (e.g., Google, Microsoft, Outlook)

Integrates with a company's SSO (single sign-on) system.

Set up connections to third-party platforms to improve business processes

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Provides the ability to generate 3D renderings from a text prompt.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Provides the ability to generate images from a text prompt.

Converts images into a textual description, identifying key elements.

Provides the ability to generate video from a text prompt.

Provides the ability to generate 3D renderings from a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Provides the ability to generate images from a text prompt.

Simulates human-like speech from text inputs.

Converts images into a textual description, identifying key elements.

Provides the ability to generate 3D renderings from a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Condenses long documents or text into a brief summary.

Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security.

integrate with Vaccine Tracking software and other relevant security software for extra security measures.

Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes.

Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad.

Use AI to generate content in the form of text, images, videos, etc.

Access names, contact information, and roles of employees in a centralized repository

Manage gate access to secure facilities/properties

Facial or other physical recognition to confirm identity

Define levels of authorization for access to specific files or systems

Scan and validate an ID barcode

Customize contracts and forms to collect specific information

Send messages via SMS

Manage the pre-registration process

Measure and track time including hours worked and paid time off (PTO)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Identify and analyze unique facial features in images or videos

Manage and support multiple languages

Electronic signing method that validates the authenticity and integrity of a digital document

Verify the identity of users/devices to enable secure access

Track visitors and purpose of visits

Manage and support multiple locations

Access software remotely via mobile devices

View and track activity related to an individual, transaction, etc.

Capture photos for any type of use case

Control and manage access to wireless networks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Profiles of users providing basic information

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Application programming interface that allows for integration with other systems/databases

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage, store and organize emails within the system or via third-party apps

For Retail Stores

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Manage the reservation of workspaces

Manage assets throughout their lifecycle to optimize profit

Track and manage inventory levels to maintain proper supply

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Assemble applications and processes by dragging over and arranging pre-built components

Manage and support multiple locations

Alter the layout and content of reports

Import and export data to and from software applications

Track and manage schedules and meetings via an integrated calendar

Define levels of authorization for access to specific files or systems

Track and interpret metrics on the usage of company resources

Receive system updates as soon as any changes are made

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Schedule predetermined or ad hoc maintenance services and labor requests

Add customized logos and colors to align with company branding

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Receive data and information in real time

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Define levels of authorization for access to specific files or systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Reminders sent via email

Allow organizations to streamline the check-in process for visitors.

identification of people who have recently been in contact with someone diagnosed with an infectious disease

View and track pertinent metrics to find patterns and gain insights from data

Manage, store and organize emails within the system or via third-party apps

Process of understanding one's position in a physical space via planned routes, signs, colors and images

Gauge satisfaction and receive information for improvement and success

Matrix barcode that stores information

A calendar or map that shows occupied and available desks

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Book meetings and appointments through a website or digital platform

Create, update, and manage bookings, itineraries, and reservations

Multiple employees utilizing a singular physical workstation at varying intervals

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Track the frequency of asset usage

Assemble applications and processes by dragging over and arranging pre-built components

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Gateway through which employees can access the system

Track and manage schedules and meetings via an integrated calendar

Accept, record, and reconcile financial transactions

Indication whether a resource is available or protected from allocation

Access names, contact information, and roles of employees in a centralized repository

Plan availability and assign specific time slots for tasks and resources

Synchronize with other calendars to view mutual availability and schedules

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alter the layout and content of reports

Define levels of authorization for access to specific files or systems

Track the frequency of asset usage

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

A calendar that shows when rooms are occupied and available

Set up connections to third-party platforms to improve business processes

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assign available resources (human and/or non-human) to various projects and tasks

Synchronize with other calendars to view mutual availability and schedules

Track and document all activities across devices, networks, and other systems

Track and interpret metrics on the usage of company resources

Receive system updates as soon as any changes are made

Manage the process of evaluating documents or requests submitted for approval

Organize and group data or items based on various criteria

Accept, record, and reconcile financial transactions

Timed notification for any upcoming task, deadline, appointment, or activity

Indication whether a resource is available or protected from allocation

Application programming interface that allows for integration with other systems/databases

Assemble applications and processes by dragging over and arranging pre-built components

Receive data and information in real time

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Search and filter data across systems to locate required information by entering keywords or certain criteria

Import and export data to and from software applications

Digital displays use technologies such as LCD, LED, projection and e-paper

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage and support multiple locations

Add customized logos and colors to align with company branding

Reminders sent via email

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and manage all processes/procedures involved in purchasing goods and/or services

Configuration Management Database

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to generate content in the form of text, images, videos, etc.

Manage risks related to IT systems

Database containing accurate and up-to-date information on all operational services

Track and manage inventory levels to maintain proper supply

Gauge satisfaction and receive information for improvement and success

Communicate using direct chat or messages within the system

Track and monitor efficient handling of all changes/transitions

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Create, manage and track all task activities and progression

Pre-made examples and templates for emails

Compare key metrics for the business against prominent players in the industry

Adapt content to display differently based on viewer location

Active reporting of data and metrics

Provide online support for your customers through live chat or help desk functionality

Set a time to generate routine reports automatically

System alerts about the need to escalate an issue or request

Planning, coordinating, and executing the deployment of software or system changes into a live or production environment

Manage, store and organize emails within the system or via third-party apps

Track, store, and access client contracts or licenses

Create, design and manage workflows for repetitive tasks

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Tools for the systematic analysis of various types of data or statistics

Set and monitor service level agreements to ensure timely response and resolution

Identify component attributes like servers, hardware, software, and manage relationships across all services

Application programming interface that allows for integration with other systems/databases

Managing inventories and tracking changes to hardware and software configurations

Access work applications remotely, for when working away from the office and/or traveling

Ability to chat online in real time

Alter the layout and content of reports

Manage and track all disruptions and incidents

Manage assets throughout their lifecycle to optimize profit

Allow customers/users to submit support queries and service requests

Pre-designed layouts that can be customized to match preferences and requirements

Add customized logos and colors to align with company branding