Intiveo Reviews & Product Details

Intiveo is a patient engagement software, designed to empower dental practices to enhance patient experiences. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity.

Seller

Intiveo

Discussions

Intiveo Community

Languages Supported

English, French, Spanish, Chinese (Simplified)

Overview by

Jennifer Zapp

Pricing

Pricing provided by Intiveo.

Intiveo Starter

Per Year

Intiveo Pro

Per Year

View More Pricing Information

Top-Rated Alternatives

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Intiveo Media

The Intiveo dashboard is your home screen and where you will be able to get an at-a-glance view of all your appointments and analytics.

Text back and forth with patients and enable a virtual waiting room. Use built-in templates and pre-set office hours for when chat is available.

Intiveo Demo - Customizable procedure-based messaging

Messaging workflows optimized for complex treatment plans with customizable messaging based on procedure type.

Create, send, track, and manage patient forms directly from your Intiveo Software.

Increase patient feedback and improve online reviews directly from your Intiveo Software.

Intiveo Demo - Intiveo Referral Management

Send and receive referrals effortlessly from your Intiveo software.

Intiveo Reviews (31)

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Verified User in Alternative Dispute Resolution

Small-Business (50 or fewer emp.)

12/1/2022

"Very reliable and 100 %accurate when it come to verify cancel apts. love it."

5/5

What do you like best about Intiveo?

I get the exact results at the same time that i check. ease of use Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

that i got to wait until 7am to check voice mails Review collected by and hosted on G2.com.

Dr. Hamza T.

Member

Small-Business (50 or fewer emp.)

7/25/2024

"Streamlined Patient Management, Exceptional Experience"

4/5

What do you like best about Intiveo?

What I like best about Intiveo is how seamlessly it integrates with our patient management software. It automates appointment reminders and follow-ups, which saves me and my staff a lot of time. Plus, the user-friendly interface makes it easy for us to ensure that our patients have a smooth and pleasant experience from their very first visit. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

The one thing I dislike about Intiveo is that it sometimes has limited customization options for automated messages, which can make them feel a bit generic. A bit more flexibility in tailoring communications would be great. Review collected by and hosted on G2.com.

What problems is Intiveo solving and how is that benefiting you?

Intiveo is solving several problems, including reducing no-shows by automating appointment reminders and follow-ups. It's also streamlining patient communication, making it easier to manage schedules and keep track of patient interactions. This benefits me by saving time, improving patient retention, and allowing me to focus more on providing quality dental care rather than administrative tasks. Review collected by and hosted on G2.com.

Katherin M.

General Dentist

Small-Business (50 or fewer emp.)

7/26/2024

"It is a great software to handle patients."

5/5

What do you like best about Intiveo?

I like that is easy to use and created for people like me, specifically for dentists. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

It is a platform that is missing some things but is really helpful to have for my customers as well. I can handle them properly and give them a good service. Review collected by and hosted on G2.com.

Biswayan B.

upGrad

Enterprise (> 1000 emp.)

2/23/2024

"Conciliatory!"

4/5

What do you like best about Intiveo?

Information gathering and patient communication are made simple. In this way we can get information from patients, allowing them to give us their insurance card and any other information we want. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

The fact that you scroll down to view the unread messages annoys me. It would be preferable if such messages appeared at the top as they did before to intevio's modifications. Review collected by and hosted on G2.com.

Deanne M.

Mid-Market (51-1000 emp.)

10/13/2023

"Helps work go smoother"

5/5

What do you like best about Intiveo?

We used to have to call all our patients and tie up our phones for hours. Now our patients get texted and we only have to take incoming calls. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

There really isn't anything I dislike except I wish we would have started sooner. Review collected by and hosted on G2.com.

Kristen C.

Small-Business (50 or fewer emp.)

5/19/2023

"Intiveo makes my life so much easier!"

5/5

What do you like best about Intiveo?

Intiveo integrates with our practice management software. We can send new patient paperwork, forms, texts, reminders, surveys, and more directly to our patients. It functions automatically and saves us so much time! Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

This is a hard one. Currently, the platform does not accept images via text, but they are working on adding this feature. Customer support is fast and helpful. Review collected by and hosted on G2.com.

What problems is Intiveo solving and how is that benefiting you?

Intiveo allows us to have patients complete their intake paperwork before coming into the office. This makes patients happy and saves so much time. We utilize the chat feature for so many things! Ex: appointment reminders, last minute opening offerings, balances due, insurance estimates, and more! Review collected by and hosted on G2.com.

Response from Marilyn Yeo of Intiveo

edit

Hey Kristen! Thank you so much for your stellar review—it genuinely warms our hearts. You'll be happy to hear that Intiveo can now receive images via MMS/text/chat!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/7/2023

"Convenient"

4.5/5

What do you like best about Intiveo?

Easy to communicate with patients and get information. Like that we can receive pictures now so that patients can send their insuance card to us and other information that we need from them. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

I do not like that we have to scroll down to see the unread messages. It would be better for those messages to show at the top like before the changes to Intiveo occured. Review collected by and hosted on G2.com.

patricia b.

Small-Business (50 or fewer emp.)

5/23/2023

"Very happy"

5/5

What do you like best about Intiveo?

Intiveo is a very user-friendly platform. It has changed the hours spent by my staff calling and calling and calling our patients to confirm. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

Hard to get ahold of an actual person to discuss needs, and access help. Tickets are created, and communication is thru the tickets. Review collected by and hosted on G2.com.

Nita R.

Small-Business (50 or fewer emp.)

5/25/2023

"TREATMENT COORDINATOR/MARKETING"

5/5

What do you like best about Intiveo?

It makes communicating with patients so much easier! Various options to choose from and it helps encourages confirmations. You can also copy and paste messages which saves time. Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

We haven't run into any problems at this time. Nothing negative to say about the product! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/18/2023

"powerful communications tool"

4/5

What do you like best about Intiveo?

bridges into our PMS seamlessly. The most unique and powerful feature is the appt type based messaging, Review collected by and hosted on G2.com.

What do you dislike about Intiveo?

Expensive - its pricey for the amount of stuff it does for us -- it can do a lot more but like most software we only use a small part of its full capability. Review collected by and hosted on G2.com.