--- title: Intiveo Reviews meta_title: 'Intiveo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how Intiveo works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 31 scale: '5' date_modified: '2026-08-07' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Intiveo Reviews **Vendor:** Intiveo **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.8/5.0 **Total Reviews:** 31 ## About Intiveo Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity. ## Intiveo Pros & Cons **What users like:** - Users value the **ease of use** of Intiveo, allowing them to achieve quick and precise results effortlessly. (1 reviews) **What users dislike:** - Users find the **long waiting time** until 7am to access voicemails frustrating and inconvenient. (1 reviews) - Users are frustrated with the **poor call functionality** , making it difficult to check voice mails promptly. (1 reviews) - Users express frustration over **unreliable communication** due to delayed access to voicemails until 7am. (1 reviews) ## Intiveo Reviews ### 1. Streamlined Patient Management, Exceptional Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Hamza T. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Intiveo?** What I like best about Intiveo is how seamlessly it integrates with our patient management software. It automates appointment reminders and follow-ups, which saves me and my staff a lot of time. Plus, the user-friendly interface makes it easy for us to ensure that our patients have a smooth and pleasant experience from their very first visit. **What do you dislike about Intiveo?** The one thing I dislike about Intiveo is that it sometimes has limited customization options for automated messages, which can make them feel a bit generic. A bit more flexibility in tailoring communications would be great. **What problems is Intiveo solving and how is that benefiting you?** Intiveo is solving several problems, including reducing no-shows by automating appointment reminders and follow-ups. It's also streamlining patient communication, making it easier to manage schedules and keep track of patient interactions. This benefits me by saving time, improving patient retention, and allowing me to focus more on providing quality dental care rather than administrative tasks. ### 2. Conciliatory! **Rating:** 4.0/5.0 stars **Reviewed by:** Biswayan B. | upGrad, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Intiveo?** Information gathering and patient communication are made simple. In this way we can get information from patients, allowing them to give us their insurance card and any other information we want. **What do you dislike about Intiveo?** The fact that you scroll down to view the unread messages annoys me. It would be preferable if such messages appeared at the top as they did before to intevio's modifications. **What problems is Intiveo solving and how is that benefiting you?** Before Intevio, using the phone required a lot of time. We may now finish other projects that we had postponed till we had more time. ### 3. powerful communications tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Intiveo?** bridges into our PMS seamlessly. The most unique and powerful feature is the appt type based messaging, **What do you dislike about Intiveo?** Expensive - its pricey for the amount of stuff it does for us -- it can do a lot more but like most software we only use a small part of its full capability. **What problems is Intiveo solving and how is that benefiting you?** almost eliminates reminder calls gives out post op instructions and pre op instructions and covid screen forms ### 4. I love knowing what patients cancelled so I can keep the schedule full **Rating:** 4.0/5.0 stars **Reviewed by:** Brenda E. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Intiveo?** I'm always up to date on who is confirmed on my schedule and who did not answer so I can call to confirm **What do you dislike about Intiveo?** Sometimes when I log in it rejects me and I have to close it and do it again **What problems is Intiveo solving and how is that benefiting you?** It helps me with less failed appointments ### 5. Reliable and recommended **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Intiveo?** Intiveo consistently performs as promissed **What do you dislike about Intiveo?** The add-on services are an additional cost **What problems is Intiveo solving and how is that benefiting you?** Intiveo saves our staff time and energy with patient reminders. The reports are also helpful in accessing who we need to contact. ### 6. EasyMarkit is a great option for your office! **Rating:** 3.5/5.0 stars **Reviewed by:** Kimberly E. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Intiveo?** The ability to call cell phones and text patients, along with the flexibility to modify settings and messages makes this a great option for your practice. **What do you dislike about Intiveo?** If you have entered a phone number as "home" and it's actually a cell, EasyMarkit can't differentiate between the two, so it won't send a text, it will only call the number. You must make sure the phone numbers are properly identified. Solutionreach CAN make the distinction, and this is what was so confusing to me, as when I brought this to the attention of EasyMarkit, they claim that this distinction cannot be made. However, I have experience with Solutionreach for years, and know that they do indeed make the distinction. It's a minor issue, but is annoying. Also, if a patient is sent a confirmation text and doesn't respond right away, and another text is sent which may not be a confirmation text, and then the patient responds "C" to confirm after the second text, it doesn't understand that the patient was responding to the confirmation text and sends a text telling the patient it didn't understand the response. It's a bit confusing for the patient. **What problems is Intiveo solving and how is that benefiting you?** We've had a few quirks with the recall system, but have been able to resolve things for the most part. Patients really enjoy being able to text us. - [View Intiveo pricing details and edition comparison](https://www.g2.com/products/intiveo/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A54%3A29+-0500&secure%5Bsession_id%5D=62c7d999-f77b-418d-a02f-609586d3a4e7&secure%5Btoken%5D=643f112d2b5822d129d1f0df046088196baaa1b4bb6d622c394d7bbe0506390e&format=llm_user) ## Intiveo Features **Information Flow** - Patient Case Management - Referrals Management - Records Management - Campaign Management - Forms Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Data Management** - EHR Integration - Referral Insight - Referral Database - Data Sharing **Patient Convenience ** - Form Workflow - Mobile Patient Intake - Customizable Forms - Data Collection **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Visibility** - Scheduler - Source Tracking - Referral Tracking **Administration ** - Patient Data Transfer - HIPAA Compliance - Appointment Scheduler Integration - Insurance Eligibility Verification - Patient Records Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Additional Functionality** - Onsite Registration - Patient Scheduling - Activity Dashboard - Wireless Internet Access Control - Photo Capture - Self Check-In/Check-Out - QR Codes - Alerts/Notifications - Payment Processing - Configuration Management - AI Copilot - Reporting/Analytics - Interactive Content - Data Synchronization - Generative AI - Digital Signage - Multi-Language - Wayfinding - Virtual Keyboard - User Session Management - Customizable User Interface - For Medical Purposes - HIPAA Compliant - Timeout - Customizable Branding - Queue Management - Touch Screen - ID Scanning **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top Intiveo Alternatives - [MaxAssist](https://www.g2.com/products/maxassist/reviews) - 4.7/5.0 (282 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,071 reviews)