Compare Dr. Explain and MadCap Flare 
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Mid-Market (52.9% of reviews)
Entry-Level Pricing
$290.00 1 User Per Year
Contact Us Per Year
Dr. Explain
Star Rating
(30)4.5 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$290.00 1 User Per Year
Browse all 3 pricing plansMadCap Flare
Star Rating
(486)4.4 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dr. Explain excels in ease of use, with users highlighting its intuitive interface and seamless installation process. One user noted the effortless conversion of a competitor’s help file into Dr. Explain, emphasizing its user-friendly design.
- Users say that MadCap Flare, while offering a robust set of features, presents a steeper learning curve. A long-time user mentioned that although it took time to master, the investment was worthwhile, as they continue to discover new functionalities even after years of use.
- Reviewers mention that Dr. Explain is particularly effective for small businesses, with 73.3% of reviews coming from this segment. Users appreciate its ability to create detailed visual guides, such as numbered steps on images, which enhances clarity in software documentation.
- According to verified reviews, MadCap Flare shines in its collaborative features, making it easier for teams to work together. Users praised its integration capabilities with other file formats, which streamlines the documentation process and improves team efficiency.
- G2 reviewers highlight that while Dr. Explain has a higher score for quality of support, MadCap Flare's support is also well-regarded. Users appreciate the friendly and helpful nature of the support team, which can be crucial for resolving issues quickly.
- Users report that Dr. Explain's lower entry-level price makes it an attractive option for small businesses, while MadCap Flare's pricing model requires potential buyers to contact the company for details, which may deter some users looking for straightforward pricing.
Pricing
Entry-Level Pricing
Dr. Explain
Business License
$290.00
1 User Per Year
- No watermarks or credits labels
- Collaboration
- Allows create manuals in any format: Web, CHM, DOCX, PDF
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Dr. Explain
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
9.0
28
8.6
402
Ease of Use
9.2
29
7.4
402
Ease of Setup
9.4
17
7.9
300
Ease of Admin
9.3
16
8.0
288
Quality of Support
8.4
22
8.6
376
Has the product been a good partner in doing business?
9.1
16
8.9
290
Product Direction (% positive)
8.4
29
7.6
370
Features by Category
Content
Not enough data
9.3
57
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dr. Explain and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
Dr. Explain has no unique categories
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
Dr. Explain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.0%
Information Technology and Services
13.3%
Aviation & Aerospace
3.3%
Education Management
3.3%
Electrical/Electronic Manufacturing
3.3%
Other
46.7%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
Dr. Explain has no discussions with answers
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
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