HSI Reviews & Product Details

HSI’s system has been a game-changer for our safety management. I love how customizable it is: being able to tailor questions, workflows, and reporting makes it fit perfectly with our processes. The platform is intuitive, streamlines incident reporting and audits, and keeps corrective actions on track. It’s efficient, flexible, and truly supports a proactive safety culture. Review collected by and hosted on G2.com.

The reporting could be better. I have seen other systems that are more user friendly when it comes to reports and creating graphs. An AI feature would be a cool option that I could type in and say "make me a graph of the injuries by type for Plants A & B for the last 3 months" Review collected by and hosted on G2.com.

What I appreciate most about my experience with HSI is the platform's enormous flexibility and customization capabilities, allowing us to tailor workflows and questionnaires precisely to our internal security processes. The interface is modern and intuitive, which has greatly facilitated adoption by field operations personnel through its mobile app, enabling them to report incidents or complete checklists in real time without technical complications. Furthermore, having an integrated training library and responsive, professional customer support has been key to keeping the system updated and running smoothly. Review collected by and hosted on G2.com.

Although the system is powerful, the initial setup can be complex and time-consuming without a clear data structure from the outset, resulting in a steep learning curve for administrators. Regarding the end-user experience, some employees have reported that certain training modules are too extensive and that the report filtering system could be more agile, as organizing large volumes of data by specific dates or tags can sometimes be tedious. Finally, the lack of a built-in authoring tool for creating courses from scratch within the platform is a limitation if you're looking to generate highly specific internal content. Review collected by and hosted on G2.com.

What I like most about HSI is that it gives me a modern approach to organizing our organizational risk management process, while offering OSHA-standard training to employees. The fact that it is scalable to fit our particular organization was great. For instance, our Behavioral Health section was going through CARF accreditation and the inspector told me how impressed she was with this system. However, she questioned how it could navigate "Medication Errors" because they were not specifically listed up front. I emphasized that finding root cause was the goal and we were more than set to accomplish that. Also, I noted the reporting process of the standard employee, and that we addressed complexities in the investigation process. I then showed her an incident report that was scaled particularly for a Bloodborne Pathogen exposure. It was automated and condition-based. She was impressed. Review collected by and hosted on G2.com.

I do not like using the word dislike here. What's been inconvenient are version changes of the interface. For accreditation, we want to show consistent data and processes. One instance, we had an organizational process where we used comments to show each safety committee members involvement in the incident investigation. When the version changed, the comment section went away, which forced us to come up with a new organizational process for showing committee involvement. Ultimately, it worked out better, because we contacted the support team and created a scalable workflow for committee members. Review collected by and hosted on G2.com.

I like the ability to do just about anything I have needed it to do. I am always in there utilizing something. I like the fact you can choose which modules and build it to your needs. Review collected by and hosted on G2.com.

Wish there was a mobile app, not just an offline app to use Review collected by and hosted on G2.com.

Easy to keep track of training, grouping or assigning individual assignments Review collected by and hosted on G2.com.

Sorting by dates or other factors is a little cumbersome Review collected by and hosted on G2.com.

Communication with support is easy and they're super helpful Review collected by and hosted on G2.com.

Hard to look up missed training from anything further back than a month. Review collected by and hosted on G2.com.

The customer service is what makes them exceptional. I was fortunate to utilize Safety Skills at a previous company, then they were bought by HSI and I brought them on as a vendor with my new company. I was able to keep the same customer service rep Chevis who is exceptional. Review collected by and hosted on G2.com.

I have not found anything so far. My transition was seamless. Review collected by and hosted on G2.com.

We can change forms, texts etc by ourselves.

Multiple solutions in one system. Review collected by and hosted on G2.com.

Very long implementation;

One change can impact all automations;

Time investment - configuring system is not user friendly/ admin friendly Review collected by and hosted on G2.com.

SafetySkills has a comprehensive catalog of training courses that meet all of our training needs. We were looking for something that would integrate with our Paylocity LMS and SafetySkills integrated seamlessly. The trainings are well done and concise. Review collected by and hosted on G2.com.

So far, there's nothing that I dislike about SafetySkills. Everything has been very positive and worked exactly as they said it would. The course catalog can be a little overwhelming but that's the only negative I might have. Review collected by and hosted on G2.com.

DoneSafe is customisable from the ground up, meaning you dont have to change how you work to match the software and standard modules, you get to create your system to suit you. Review collected by and hosted on G2.com.

While the front end is really user friendly and simplistic for the end user, the background module configuration for the technical admin is complex with a lot of learning required. Review collected by and hosted on G2.com.