# Which screen sharing platforms are highest-rated for secure remote support in enterprise IT environments based on user reviews?

Looking for input from G2 reviewers and enterprise IT security professionals, compliance officers, and IT operations directors in the Screen Sharing category, specifically from large organisations where screen sharing for remote support must satisfy security governance requirements: every session audited, access rights enforced by policy rather than by trust, and the platform itself meeting the compliance certifications that enterprise security teams require before approving a tool for production use.

The platforms with the strongest enterprise security remote support evidence:

TeamViewer: The ability to deliver secure remote support across geographically distributed endpoints without requiring complex VPN connectivity is credited for solving the support accessibility problem that enterprise IT teams face when managing employees across multiple countries and network environments.
BeyondTrust Remote Support: Privileged access management applied to remote support sessions is described as the security model for enterprise environments where the primary risk is an IT administrator's remote access credentials being compromised and used to access sensitive systems without authorisation.
Cisco Webex: Enterprise-grade encryption, compliance certifications covering GDPR, HIPAA, and FedRAMP, and the Cisco security architecture that enterprise IT security teams already trust for network infrastructure are described as the remote support trust model for large organisations whose IT security policy requires vendor security certifications before deployment approval.
Splashtop Enterprise: SOC 2 Type II compliance, TLS 1.2 encryption, multi-factor authentication, device authentication, and granular access controls are described as the enterprise security features that make Splashtop Enterprise accessible for compliance-sensitive environments without the TeamViewer or BeyondTrust price premium.
AnyDesk for Enterprise: End-to-end TLS 1.2 encryption, two-factor authentication, access control lists, and session audit logs provide the enterprise security baseline. The on-premises deployment option is specifically valued by enterprise security teams with data residency requirements or cloud connectivity restrictions that prevent using SaaS remote support tools.

For enterprise IT security managers who have evaluated or deployed screen sharing tools against a formal security framework, what was the specific compliance requirement that most narrowed the shortlist, and which vendor certification or audit report was most critical to completing the internal security review process before deployment approval?

##### Post Metadata - Posted at: 13 days ago - Author title: Marketing Executive - Net upvotes: 1 ## Comments ### Comment 1 <p>Privileged-access controls would narrow the shortlist most for me. Encryption and certifications establish the security baseline, but remote support gives technicians powerful access to endpoints, so I’d want role-based permissions, MFA, session recording, approval controls, and a complete audit trail. I’d also ask for the vendor’s current SOC 2 report and relevant compliance documentation rather than relying on certification badges alone.</p> ##### Comment Metadata - Posted at: 13 days ago ## Related discussions - [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team) - Posted at: over 13 years ago - Comments: 6 - [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section) - Posted at: over 13 years ago - Comments: 0 - [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm) - Posted at: over 13 years ago - Comments: 4