Corporate Traveler Reviews & Product Details

Corporate Traveler is a travel management solution designed to assist businesses, particularly startups and small to medium-sized enterprises, in navigating the complexities of corporate travel. With over 30 years of experience in the industry, Corporate Traveler combines dedicated travel managers with user-friendly technology to deliver a service model that is both efficient and tailored to the unique needs of its clients. The target audience for Corporate Traveler includes businesses that require a streamlined approach to travel management but may lack the resources or expertise to handle it in-house. By focusing on startups and SMEs, Corporate Traveler recognizes the specific challenges these organizations face, such as budget constraints and the need for flexibility. The service is particularly beneficial for companies looking to optimize their travel expenditures while ensuring their employees have a seamless travel experience. Key features of Corporate Traveler include 24/7 support, which ensures that clients have access to assistance whenever they need it, regardless of time zones or travel schedules. This around-the-clock support is complemented by exclusive deals negotiated with travel suppliers, allowing businesses to save money on flights, accommodations, and other travel-related expenses. Additionally, the personalized service provided by dedicated travel managers means that clients receive tailored advice and solutions that align with their specific travel needs and preferences. Corporate Traveler stands out in the travel management category by offering a unique blend of technology and human expertise. The user-friendly platform allows clients to easily book travel, manage itineraries, and access important information, all while benefiting from the insights and support of experienced travel professionals. This combination not only simplifies the travel process but also empowers businesses to make informed decisions that enhance their overall travel strategy. By prioritizing customer needs and providing a comprehensive suite of services, Corporate Traveler effectively alleviates the stress associated with business travel, enabling organizations to focus on their core operations.

Product Website

Seller

Corporate Traveler USA

Discussions

Corporate Traveler Community

Languages Supported

English

Product Description

Corporate Traveler provides a dynamic blend of expert travel management service and technology to over 1,400 small- to medium-sized businesses nationwide

Overview by

Corporate Traveler

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Corporate Traveler Integrations

(14)

Verified by Corporate Traveler

Corporate Traveler Media

Corporate Traveler Demo - Melon Booking Page

Search homepage for flights, hotel, car and rail in Melon.

Corporate Traveler Demo - Melon Reporting Dashboard

Overview of the reporting dashboard which houses traveler safety reports, missed savings reporting, approvals reporting and a general overview of how and where your travelers are traveling.

Cut costs, stay in charge. Melon helps you find smart ways to save without losing control of your travel program.

Business travel shouldn't feel like a nightmare. Corporate Traveler’s Melon platform brings calm, control, and expert support when you need it most.

10 days. No passports. No confirmed travelers. But we made it happen for our client, Just Right For Now. This is what real business travel support looks like.

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Shay N.

Guest Services Manager

Small-Business (50 or fewer emp.)

10/20/2025

"A Team That Feels Like Family"

5/5

What do you like best about Corporate Traveler?

I cannot say enough wonderful things about Corporate Traveler and their extraordinary team. From day one, they have been thorough, professional, and genuinely invested in our success. They don't just meet expectations—they consistently go above and beyond in ways that make them feel like an extension of our own department. Their care and dedication are unmatched, and I honestly can't imagine navigating our corporate travel needs without them.

Matthew Curry, our Principal Account Executive, has been phenomenal from the start. His patience and commitment to ensuring every single question is answered—no matter how big or small—have set the tone for an incredible partnership. Matthew truly cares about our experience and it shows in everything he does.

Reggie Marham, our Customer Success Manager, is always just a call or email away whenever I need support. Whether it's troubleshooting portal access for our team or walking me through reports, Reggie handles everything with expertise and a can-do attitude. Knowing he's there gives me such peace of mind.

And then there's Kelly Barncastle, my account manager and absolute rock star. Kelly is my ride-or-die in every sense of the word. He handles everything with such grace and skill, keeping me calm and centered even during our most stressful moments. His patience, guidance, and unwavering support have been nothing short of amazing. Kelly, thank you for being there through it all—you've made such a difference for me and our company. I truly appreciate working with you!

To the entire Corporate Traveler team: thank you for being exceptional at what you do and for treating us like we truly matter. You're the best! Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

Nothing - Their whole entire team is absolutely amazing, even the after hours team. Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

Corporate Traveler is solving the complex challenge of managing our company's travel needs with efficiency, expertise, and exceptional support. They've eliminated the stress and time-consuming nature of coordinating corporate travel by providing a dedicated team that acts as an extension of our own department.

Specifically, they benefit us by:

Streamlining Communication: Matthew Curry ensures all our questions are thoroughly answered, eliminating confusion and keeping our travel planning on track.

Providing Technical Support & Insights: Reggie Markham makes sure our team has seamless access to the portal and helps us understand our travel reports, giving us the data we need to make informed decisions.

Delivering Personalized Account Management: Kelly Barncastle handles everything with incredible skill and keeps me grounded during stressful situations. His guidance and calming presence turn what could be chaotic travel issues into manageable solutions.

The biggest benefit is peace of mind. Knowing I have a team that genuinely cares, responds quickly, and goes above and beyond means I can focus on other priorities while trusting our travel is in expert hands. They've transformed corporate travel from a burden into a seamless, stress-free experience. Review collected by and hosted on G2.com.

Carly K.

Executive Assistant

Enterprise (> 1000 emp.)

9/26/2025

"The Best Customer Service"

5/5

What do you like best about Corporate Traveler?

Having Corporate Traveler in my corner when a flight is delayed or canceled has been such a life saver. I can't count the number of times our rep, Connor, has swooped in and found us an alternate flight out to make sure we are making it to meetings in time or getting back home without the nightmare of being stuck out in some random city when you just want to get back to your own bed. They also help me find upgrades with no cost added and help me switch flights when plans change. I barely need to lift a finger. The work is always quick, precise, and friendly. I would recommend Corporate Traveler to anyone. Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

I don't think there is anything I dislike about Corporate Traveler. Nothing immediately jumps to mind, so it would be insincere to dig deep to try to imagine up some misstep. I've truly never had an issue with them. Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

When a flight gets canceled, or we need to rebook a flight for shifting travel plans, they are there to support me. I just tell them what date and time range would be good and they already know all our preferred airlines, seating arrangements and airports to make sure we get the job done. Review collected by and hosted on G2.com.

Claudia M.

Associate Director, Global Operations LAC

Mid-Market (51-1000 emp.)

8/8/2025

"Great customer support with timely responsiveness, well-suited for a global organization."

4.5/5

What do you like best about Corporate Traveler?

What we find most helpful about Corporate Traveler is the excellent customer support and their timely responsiveness to our needs. Having a dedicated team—including a Senior Customer Success Manager, a Manager, and outstanding travel agents—has truly elevated the travel experience for staff across our organization. We feel well cared for, with solutions offered to our issues and clear answers to our concerns.

Our experience during the implementation and launch of the platform was smooth, and we consistently felt supported throughout the process. We also appreciate the timely communication of updates and changes, which has helped us stay informed and confident in the service Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

Currently, the least helpful aspect of Corporate Traveler is the invoicing system. While we understand that improvements are underway and automation is being introduced, we are still experiencing significant delays. These delays affect our ability to report expenses on time internally and make it difficult to accurately track confirmed or cancelled flights Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

We were seeking a travel partner better suited to the needs of our global organization, with colleagues located in various countries and time zones who often require immediate support. Corporate Traveler offers both dedicated travel agents and the option for self-booking through the Melon platform, which has significantly improved our staff’s travel experience. The ability to access support via chat or through our dedicated agents has made the process smoother and more efficient Review collected by and hosted on G2.com.

Jeanne D.

Senior Administrative Assistant

Mid-Market (51-1000 emp.)

8/6/2025

"Great application and great people"

5/5

What do you like best about Corporate Traveler?

I love the ease of the application process. Searching and making reservations is so simple and easy. Whenever there is an issue and I need to speak to someone, whether it is our dedicated travel manager or our representatives at Corporate Traveler I get the help I need and with a smile. Sometimes things are not easy, but they never seem to be disturbed by the issues.

I use Corporate Traveler almost every day and being able to search for flights and decide what is the best option for y travelers is fantastic. It is easy to do a search on flights, hotels and car rentals and the ability to have all the necessary information needed for the traveler in the profile, such as seat preference and frequent flyer numbers, makes things move much faster. Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

As soon as I find something I will let you know. Review collected by and hosted on G2.com.

Audra B.

Clinical Research Lead (Program Manager)

Small-Business (50 or fewer emp.)

8/5/2025

"Travel Management for Large Scale Research Study"

5/5

What do you like best about Corporate Traveler?

Corporate Traveler has worked with us to ensure our workflow is tailored to our unique needs as a research study. We work with mostly older adults, so clear communication and 24/7 hr assistance has made them a perfect fit to book travel to get our participants to and from their visits with ease. Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

I would like to see a Spanish speaker on the team as we work to increase diversity within the study. Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

Corporate Traveler books our research participant travel needs then relays that to our team, and the participant. They work directly with participants to ensure appropriate travel is arranged, including but not limited to flights, hotels, car service, etc. Our participants are presented with a couple different options for travel to ensure they have options to choose from with an aim to stay within study budget. Our Corporate Traveler agents notify us if a trip is going to be over budget and we work together to assess more solutions. With their 24/7 after hours line, I am able to do my job with ease knowing participants have someone they can reach at all times if travel is interrupted. Review collected by and hosted on G2.com.

Samuel M.

Director of Field Sales & Education | North America

Mid-Market (51-1000 emp.)

8/25/2025

"Great Partners and Even Better Service."

5/5

What do you like best about Corporate Traveler?

The standout feature of Corporate Traveler's service is communication. Someone from their team is always available 24/7 to assist us with booking, changes, and pricing. In addition to their 'white glove' service, they also recently launched their own booking tool 'Melon' that makes it even easier for anyone company-wide to book and communicate with their team via chat. Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

I don’t see any areas that need improvement right now; everything has been on track for us! Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

Corporate Traveler streamlines our organization's travel needs, providing top notch C-Suite service and technology to manage our travel across the entire organization. Corporate Traveler alleviates the challenges that come with rebooking, securing competitive rates, and accounting for the overall cost of corporate travel. They also work in tandem with our finance team to relay savings throughout the year as the result of our travel program. Review collected by and hosted on G2.com.

Samantha L.

Junior Risk Analyst

Mid-Market (51-1000 emp.)

8/6/2025

"Quick to respond and help"

4/5

What do you like best about Corporate Traveler?

- very quick to respond to requests given frequency of use of email and online systems for booking

- can always reach an agent, especially during an emergency

- system itself is very easy to use and user friendly

- gives many options for hotels which is great Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

- agents don't always get the details of requests correct and sometimes provide wrong travel information that was not requested

- this usually requires us to review things over and over and can form a lack of trust between the agent and booker Review collected by and hosted on G2.com.

Rachel K.

Operations Specialist

Mid-Market (51-1000 emp.)

7/10/2025

"Wonderful Support Team"

5/5

What do you like best about Corporate Traveler?

Our company has been using Corporate Traveler for almost 2 years now, and it's been a wonderful experience. Our Travel Manager, Lauren, is absolutely amazing! She's so friendly, helpful, and very responsive - she always replies and takes care of our bookings and requests immediately. Our employees travel multiple times a year at various times and we've been able to receive support for cancelled or changed flights in all of the countries they're traveling to. Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

Pricing is sometimes not the greatest, but we have been able to mostly work around this by requesting the TM to book the cheaper price for us. Hotels haven't been a great draw for us on Melon due to being able to find cheaper, more options outside of melon and not allowing changes, but i believe this is something that has recently changed! Review collected by and hosted on G2.com.

Aaron B.

President

Mid-Market (51-1000 emp.)

9/29/2025

"Good Customer Service"

4.5/5

What do you like best about Corporate Traveler?

Their customer service is great. Jordan is a rock star and always provides quick responses to travel needs.

CT provides good reporting that helps us manage problematic users and expensive booking behaviors. Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

It's not the cheapest option, but the value provided by the platform and customer service is solid. Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

A single platform with flight info integration into the expense management platform. Simplifies the expense reporting process.

Visibility into problematic booking patters that cost the company money. Reduces expenses and corrects high cost behaviors.

Re-booking simplicity with a dedicated real person to talk to (Jordan). This provides prompt feedback and problem solving. Review collected by and hosted on G2.com.

Vi Y.

Sr. Executive Assistant

Enterprise (> 1000 emp.)

8/19/2025

"Justin Hall is the best thing since the internet was invented!"

5/5

What do you like best about Corporate Traveler?

Working with our travel agency has been an absolute game-changer. Justin Hall provides true white glove service and it’s honestly faster and easier to go through him than to try handling bookings myself. He anticipates what I need, catches details I might have missed, and always comes back with solutions instead of problems.

As an EA, I handle a lot of complex, multi-leg, and last-minute bookings, and Justin gets it right 100% of the time. He’s fast, thorough, and makes sure everything is seamless from start to finish. Even when things change unexpectedly, he handles adjustments quickly and professionally, giving me total peace of mind.

The part I like best is how easy he is to work with. Justin is responsive, proactive, and always a step ahead. He makes my life so much easier and is the kind of partner you can rely on completely. I truly don’t know what I’d do without his support. Simply the best! Review collected by and hosted on G2.com.

What do you dislike about Corporate Traveler?

Nothing I can think of. I'm thankful every day for Corporate Traveler and especially Justin Hall. Review collected by and hosted on G2.com.

What problems is Corporate Traveler solving and how is that benefiting you?

Corporate Traveler is solving the challenge of managing complex, time-sensitive travel. As an EA, I often deal with last-minute changes, multi-leg itineraries, and unique booking requirements. Instead of spending hours trying to coordinate everything myself, Corporate Traveler handles it quickly, accurately, and with a high level of service.

The benefit to me is peace of mind and efficiency. I know everything will be done right the first time, which saves me valuable time and reduces stress. It allows me to focus on supporting my executives rather than troubleshooting travel details. Their reliability and responsiveness make my job significantly easier. Review collected by and hosted on G2.com.