Corporate Traveler Reviews & Product Details

I like that Corporate Traveler is user-friendly, making it convenient for me to access my information for hotels and flights with little to no effort. The initial setup was super easy, and I can see all my searches in one site. Review collected by and hosted on G2.com.

Adding your mobile number on your profile is not easy for new users. Review collected by and hosted on G2.com.

Corporate Traveler is a great way to make travel arrangements. Have a specific team to help with make reservations and helping with issues. Make arrangements with Concur through Corporate Traveler is so easy.

We have never had an issue with getting reservations that we need for our travelers. Everyone we have worked with is so friendly and knows their business. Review collected by and hosted on G2.com.

So far we have not come across anything we don't like. Review collected by and hosted on G2.com.

I love that with Corporate Traveler, we can easily set up our company's travel limit policy. It's also a very friendly platform to use, so much so that we don't even need to train our employees, which is a big plus. The initial setup was super smooth, and the Corporate Traveler employees were the best at assisting our employees. Review collected by and hosted on G2.com.

I can't think of anything that I don't like. Maybe adding the open airline credits into the employee profile could be a potential improvement. Review collected by and hosted on G2.com.

Our organization uses Corporate Traveler for our clients' travel needs and it saves our team immense time in travel planning. We appreciate the cost savings on airfare, hotels, and ground transportation they provide. Most importantly, they offer 24/7 emergency service, which is critical for our industry due to time-sensitive medical care. The team is communicative, flexible, and they understand our unique business needs. They align with our company's goals and make suggestions to improve our program. Their guidance is invaluable. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

They just make it to easy for my clients to book their travel. Review collected by and hosted on G2.com.

I can't think of anything. They have met all of my expectations. Review collected by and hosted on G2.com.

1. Ease of the Melon Platform

2. Real Person Customer Service

3. Attentiveness of the CT Team to address issues Review collected by and hosted on G2.com.

1. Inability to sync with our financial management system

2. Relative inflexibility in customizing raw data inputs and outputs >> would make uploading raw data into our systems much easier if were more flexible

3. Relative lack of breadth of flight options >> particularly when dealing with international routes considering much of our travel is international. Review collected by and hosted on G2.com.

I love the ease of the application process. Searching and making reservations is so simple and easy. Whenever there is an issue and I need to speak to someone, whether it is our dedicated travel manager or our representatives at Corporate Traveler I get the help I need and with a smile. Sometimes things are not easy, but they never seem to be disturbed by the issues.

I use Corporate Traveler almost every day and being able to search for flights and decide what is the best option for my travelers is fantastic. It is easy to do a search on flights, hotels and car rentals and the ability to have all the necessary information needed for the traveler in the profile, such as seat preference and frequent flyer numbers, makes things move much faster. Review collected by and hosted on G2.com.

As soon as I find something I will let you know. Review collected by and hosted on G2.com.

The standout feature of Corporate Traveler's service is communication. Someone from their team is always available 24/7 to assist us with booking, changes, and pricing. In addition to their 'white glove' service, they also recently launched their own booking tool 'Melon' that makes it even easier for anyone company-wide to book and communicate with their team via chat. Review collected by and hosted on G2.com.

I don’t see any areas that need improvement right now; everything has been on track for us! Review collected by and hosted on G2.com.

It is helpful to me in my role as travel coordinator to have the assistance I need to get the job done. With CT, I have access to special rates with hotels, and our travelers can receive 24/7 customer support. Review collected by and hosted on G2.com.

Their are fees associated with booking assistance and flight itinerary changes, and platform Melon can have glitches and price discrepancies. Review collected by and hosted on G2.com.

- very quick to respond to requests given frequency of use of email and online systems for booking

- can always reach an agent, especially during an emergency

- system itself is very easy to use and user friendly

- gives many options for hotels which is great Review collected by and hosted on G2.com.

- agents don't always get the details of requests correct and sometimes provide wrong travel information that was not requested

- this usually requires us to review things over and over and can form a lack of trust between the agent and booker Review collected by and hosted on G2.com.