ConverSight Reviews & Product Details

The best feature in my opinion is its ability to connect to multiple systems we have and pull information on the inventory and suppliers. I can just punch in the question, as to "on hand stock of product X in all of the warehouses and get an instant and consolidated figure. This real time global perspective allows us to avert possible bottlenecks within our supply chain. It can really ensure our teams arrive at faster, more knowledgeable decisions because they do not need technical data knowledge. Review collected by and hosted on G2.com.

Sometimes ConverSight is not great when I pose very multi layered questions involving trends beyond a year without specific data engineering coverage. The initial task of creating a custom data source mapping was a little more labor consuming than what typically is expected with non standard data types. I also feel a bit of delay in querying ridiculously large sets of data at the same time Review collected by and hosted on G2.com.

What I love is, it takes out the complexity of our disjointed marketing data. I can ask highly granular questions e.g. "What is our holiday email conversion by geography" and get an instant clear answer. It seamlessly ties in data from our ad channels, CRM and web analytics. This instant, cross-channel view I can instantly see what's really moving the needle with customers. Review collected by and hosted on G2.com.

There are times when ConverSight does not understand our highly unique internal campaign jargon and this has made me tone down on my choice of words. I would also like to see additional capabilities to customize chart appearance, or the options to create a combination chart of two or more chart types in a single view. A minor inconvenience is that i could not easily save an involved query as an extractable prompt to be used by other team members. Review collected by and hosted on G2.com.

Its natural language understanding of very query specific searches is very accurate. When we query it with specific information we require, it always brings back the correct data points such as when we query the hourly deviation of throughput in a specific machine. It also removes the nightmare of manual data exports and consolidation, as it excecutes seamlessly and integrates our data across all our older production systems and new ERP. It is impressive how quickly a new complex data relationship can be built ad hoc. Review collected by and hosted on G2.com.

With our legacy machinery we had some very specific data sources that needed an integration tailored specifically, which was somewhat less than plug and play. The detailed report formatting customization has some limitation on some requirements under compliance. Moreover, the occurrence of the error messages can be ambiguous in case a natural language query fails. Review collected by and hosted on G2.com.

I particularly like the speed at which ConverSight provides us responses to highly specific operational questions. I can simply pose the question: what is the average time unloading trucks that come at the time of the day before noon? The instant summary is worth its weight in gold on a daily planning basis. It also, counterintuitively, allows us to see possible issues that we would not see. ConverSight can tell us that a product leader has an abnormal spike in return rates or that a particular region has a sharp increase in transit times, often, before we even notice there is a trend. Review collected by and hosted on G2.com.

In some cases, when presenting highly specific questions with special vocabulary pertaining to the type of inventory goods we deal with, it takes several trials to get the wording just right. As much as the insights are desirable, sometimes I wish I can have more control over how the data will look like immediately on the conversational interface. The first data source integration was a collective effortless work with their team which did take longer than a straight forward plug and play integration. Review collected by and hosted on G2.com.

I am very pleased with the fact that it identifies anomalies in performance very fast in our different digital campaigns. Unexpected surges of engagement in a certain ad creative or sharp declines of leads in a certain channel are instantly flagged as alerts in ConverSight, sparing us the hours of manual research. In addition, the option of simulating theoretical budget adjustments and displaying calculated changes in projected ROI in real time is of great assistance to our planning. It can also easily integrate the information in our social media accounts and CRM giving us a full profile without having difficult data engineering. Review collected by and hosted on G2.com.

The original configurations of highly custom marketing attribution models was slightly more complex than expected. Very often the recommended follow up questions that it presents following a query may not be useful always to our immediate needs in the analysis. The interface can become somewhat crowded in attempting to navigate to a very large number of saved queries. Review collected by and hosted on G2.com.

The most treasured value to me is the speed at which ConverSight assembles various operational systems information. It gives us the integrated perspective of inventory and production schedules in one look without any complicated queries. I can also enquire follow up questions on supplier lead times and the system grasps the context swiftly. It makes it a simple task to check on production daily figures against the availability of raw materials. Review collected by and hosted on G2.com.

The conversion of the visual output to a precise representation format may prove a tad cumbersome at times. At times we come across cases where some data sets need serious pre cleaning off the platform to work best. In case of a few members of the team making queries that are either large, or extremely complex, a low response time is noticeable. Review collected by and hosted on G2.com.

The thing is that I appreciate greatly that I can swiftly confirm premises in the process of strategic planning when using ConverSight. I will be able to inquire into certain shifts within the market segments, or the performance of a segment of the product line and will receive a response in real-time and in a conversational tone. The other highlight of the solution is on how it promotes interactive follow up questions. In case I need to know the regional sales, I have another opportunity to request the average basket size in the regions without beginning a new inquiry. It creates a real feeling of exploring data to our non technical team members. Review collected by and hosted on G2.com.

First on the list of surprises is that linking up with a couple of our more specialized, niche third party data feeds was most a bit more complicated than I had assumed. The natural language processing may at times need a minor reconstruction in case an extraordinarily intricate or intellectual question is put by the user. Another thing I would like to have is a simpler method of sharing particular analytical processes or realizations with other coworkers who lack full access to the system. Review collected by and hosted on G2.com.

ConverSight has improved significantly since my last usage review. Its AI assistant, which is Athena, now offers more personalised and more accurate insights with enhanced conversational capabilities and a more user-friendly interface. New features like story generation from queries, more advanced filtering, and advanced drill-down options which makes data exploration more interactive and intuitive. The platform also added better automation features, faster query handling, and smoother integration with tools like QuickBooks. Overall, it has become more efficient, and user-focused, making decision-making even quicker and smarter. Review collected by and hosted on G2.com.

While ConverSight continues to evolve, one area for improvement is its user onboarding and guidance. With the growing number of features and deep customization options, new or non-technical users might still feel a bit overwhelmed navigating where to begin with or what to use. Review collected by and hosted on G2.com.

Plenty help from customer service for support during setup process & integration with Salesforce. Supply chain forecasting ensure no missing product or over-order issues. Review collected by and hosted on G2.com.

Not suitable open on mobile devices. The data is too small to be view on smaller screen. Review collected by and hosted on G2.com.

The onboarding staff went above and beyond any onboarding I've received in my 20+ years of dealing with software or service companies. The features and product operation are well crafted and provide extreme detail to our data points. Any issues that came up were quickly handled. Review collected by and hosted on G2.com.

This platform is geared towards those needing detail insights. Its industrial grade, so some features the user needs a high level of capability - this isn't a negative on ConverSight, just fact. Review collected by and hosted on G2.com.