---
title: CONQUER Reviews
meta_title: 'CONQUER Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 126 reviews by the users' company size, role or industry
  to find out how CONQUER works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 126
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# CONQUER Reviews
**Vendor:** CONQUER  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 126
## About CONQUER
Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization.



## CONQUER Pros & Cons
**What users like:**

- Users find CONQUER to be **easy to use** , facilitating smooth integration and quick call management. (6 reviews)
- Users commend the **responsive and helpful customer support** for addressing issues and enhancing their experience with CONQUER. (4 reviews)
- Users value the **ease of use and training** for new employees, streamlining daily operations effectively. (4 reviews)
- Users value the **high efficiency** of CONQUER, enabling quick calls and streamlined reporting for optimal performance. (3 reviews)
- Users appreciate the **time-saving capabilities** of CONQUER, enabling reps to maximize productivity and increase output. (3 reviews)
- Users value the **automation capabilities** of CONQUER, enhancing efficiency and simplifying employee training. (2 reviews)
- Users appreciate the **easy call recording** feature of CONQUER, enhancing efficiency and usability for new employees. (2 reviews)
- Users value the **customizability** of CONQUER, enhancing efficiency and enabling tailored autonomy for their reps. (2 reviews)
- Users value the **customization options** in CONQUER, enhancing efficiency and aligning with their individual needs. (2 reviews)
- Ease of Learning (2 reviews)

**What users dislike:**

- Users face **call issues** , including audio delays and missing recordings, compromising compliance and overall functionality. (3 reviews)
- Users find the **not intuitive interface** of CONQUER frustrating, leading to confusion and issues with critical features. (3 reviews)
- Users face **call management issues** with Conquer, including tricky voicemail and missing call recordings crucial for compliance. (2 reviews)
- Users often face **audio delays** with Conquer, which can hinder overall communication and user experience. (2 reviews)
- Users face **dialer issues** due to limited report syncing and the absence of integrated video meetings. (2 reviews)
- Users find the **difficult implementation** process lengthy, although support from staff is appreciated during setup. (2 reviews)
- Users find the **implementation challenges** slow, though support from Mitch is appreciated during the setup process. (2 reviews)
- Integration Issues (2 reviews)
- Limitations (2 reviews)
- Users face **missing features** in CONQUER, complicating compliance and reducing confidence in the dialer functionality. (2 reviews)

## CONQUER Reviews
  ### 1. Very easy to stay on task and productive.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2019

**What do you like best about CONQUER?**

I love the ability to go back and track call/listen to them to jot down notes! It helps me in one on one meetings with my boss as well as keep better records on my calls.

**What do you dislike about CONQUER?**

Sometimes I really struggle connecting but I do understand that technical difficulties happen. Other than that I don't dislike anything about dialsource.

**What problems is CONQUER solving and how is that benefiting you?**

I have learned how to queue up calls so when we have a power hour coming up I have my list of people ready to call. 
This saves me tons of time.

  ### 2. It's a must have...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about CONQUER?**

The dispositions, easy calling (no dialing of course). Really easy to use.

**What do you dislike about CONQUER?**

Sometimes it's lags - which could be on our end.

**Recommendations to others considering CONQUER:**

Nothing at the moment

**What problems is CONQUER solving and how is that benefiting you?**

Like I said, the lag happens. But again, might be on our end. The benefits are more calls per hour which equals more sales.

  ### 3. Support Team In DS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2020

**What do you like best about CONQUER?**

I like that when we have issues the response is quick and effective.

**What do you dislike about CONQUER?**

So far right now I don't have any dislikes.

**Recommendations to others considering CONQUER:**

If you need a good system use Dialsource It's fast and easy to use once you get the hang of it.

**What problems is CONQUER solving and how is that benefiting you?**

Recently the inbound ready button was off on its own.  I realize it was just a bug and it did not happen again.

  ### 4. This is a simple and beneficial tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2019

**What do you like best about CONQUER?**

How quickly can I get through calls on a daily basis?

**What do you dislike about CONQUER?**

Glitches sometimes cause problems with our phones.

**Recommendations to others considering CONQUER:**

Make sure it's integrated with what you use. If so, get it.

**What problems is CONQUER solving and how is that benefiting you?**

Dial incorrect numbers and ensure notes are left after every call.

  ### 5. My reps have been able to make calls efficiently and effectively while leaving automated emails.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about CONQUER?**

I like the click to dial and automated emails.

**What do you dislike about CONQUER?**

I wish there was automated reports for our Dynamics CRM.

**Recommendations to others considering CONQUER:**

The automated emails are extremely helpful.

**What problems is CONQUER solving and how is that benefiting you?**

Every once in awhile a rep gets stuck on a contact.

  ### 6. It is way more convenient than dialing manually

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about CONQUER?**

The click to dial options and the quick disposition options.

**What do you dislike about CONQUER?**

It sometimes freezes up and doesn't hang up.

**Recommendations to others considering CONQUER:**

N/A

**What problems is CONQUER solving and how is that benefiting you?**

Problems- freezing, slow disposition, doesn't always go to next number. Benefits- saves time and energy

  ### 7. Hundreds of thousands of calls later, still going strong

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2019

**What do you like best about CONQUER?**

A large number of features and customization

**What do you dislike about CONQUER?**

Mostly minor, some UI tweaks and ability to copy campaigns

**What problems is CONQUER solving and how is that benefiting you?**

Large number of calls for recruitment. Amazing ability to track and report on calls and campaigns.

  ### 8. Great way to connect with your clients

**Rating:** 4.0/5.0 stars

**Reviewed by:** Divia D. | Corporate Account Manager, Season Membership Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about CONQUER?**

The feature that does not let me call the same person twice.

**What do you dislike about CONQUER?**

The lagging of the dispositions at times.

**What problems is CONQUER solving and how is that benefiting you?**

I can record calls and refer back to them if need be.

  ### 9. Issue resolved within minutes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2020

**What do you like best about CONQUER?**

Very fast to respond, looked into the issue ASAP and resolved.

**What do you dislike about CONQUER?**

Nothing to note or comment on. It was a great experience.

**Recommendations to others considering CONQUER:**

no other comments to provide.

**What problems is CONQUER solving and how is that benefiting you?**

I had another call come in that wasn't allowing disposition.

  ### 10. Dialsource has taken productivity way up, making it seamless and not monotonous to make calls.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2019

**What do you like best about CONQUER?**

Takes out the white space of call campaigns.

**What do you dislike about CONQUER?**

Inability for user to customize campaigns set by the creator

**Recommendations to others considering CONQUER:**

Great product that continues to get better.

**What problems is CONQUER solving and how is that benefiting you?**

Able to remain consistent on the phones with voicemails and manage crm directly after each call and even during the call.

  ### 11. Dialsource exceeding my high expectations.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2018

**What do you like best about CONQUER?**

The people at Dialsource are not only great people but highly gifted technologically.  They know Salesforce inside and out and can help me with any configuration.  I make jokes about their customer support that you can 't submit a request and go get a cup of coffee because your phone will be ringing with tech support before you get back!  My salesman, Kevin, wasn't pushy and, unlike some salespeople, he knew this product inside and out.  My boss (who had the bucks) was dragging his feet and Kevin was super patient and wanted everyone to be on board.

**What do you dislike about CONQUER?**

This is really tough because they are SO good.  We had a few bumps at the set up because we use PatronManager which uses the Salesforce platform and was a little tricky.  But they got ironed out and they gave us back the time lost in our free trial so I can't really complain.  

**Recommendations to others considering CONQUER:**

If your CRM is on the Salesforce platform, Dialsource is the one you want.  I researched so many dialers and watched demos and this, by far, was the best.  

**What problems is CONQUER solving and how is that benefiting you?**

Dialsource has made a huge difference in our telesales people efficiency because with just a click of a button, you have recorded the task, you have updated the call count, you have updated the campaign, post a comment in the chatter feed.  Plus, I can listen to the recorded calls of my sales people and be a more effective coach.

  ### 12. Dialsource helps keep our reps on task!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about CONQUER?**

Dialsource has a huge impact on keeping reps on track, and also making sure none of their accounts "fall through the cracks".  The fact that each disposition sets in motion a series of future tasks ensures that our reps stay on task!

**What do you dislike about CONQUER?**

Dialsource works so well, that an unwanted effect is that reps continue to "check" that it worked, so some of the clicks that Dialsource eliminates, come back in the form of reps "refreshing" the browser.  

**Recommendations to others considering CONQUER:**

For improved adaptation, identify power users quickly to make case studies.

**What problems is CONQUER solving and how is that benefiting you?**

Our reps tend to interact with high performing accounts, but don't pay much attention to the low performers.  The benefits we are realizing is that by keeping the reps on a structured call cycle through Dialsource, it helps them have conversations with all accounts regardless of their performance.  I believe we've had opportunities open up that were normally just ignored. 

  ### 13. Good product with few bugs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laura S. | Sales and Marketing Coordinator, Commercial Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about CONQUER?**

I like the ease of creating campaigns and the fact that when I do have an issue, the support team is EXTREMELY quick to get back to me.

**What do you dislike about CONQUER?**

Occasionally the service has been slow, but was resolved quickly when submitted to support. We're still working through the bugs of starting a new, very different system so it's hard to say that's something I don't like about it. 

**Recommendations to others considering CONQUER:**

Do a lot of research into your database(s). Make sure your data is clean. Make sure you understand completely how the software works ad nauseum to ensure a smooth transition.

**What problems is CONQUER solving and how is that benefiting you?**

Better tacking of calls and dispositions.

  ### 14. I love working with dialsource, it makes record keeping great

**Rating:** 5.0/5.0 stars

**Reviewed by:** debra b. | office manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about CONQUER?**

the record keeping. It is great to know i can see the clients I have called and the results of the call, and can hear all the agents recorded calls

**What do you dislike about CONQUER?**

nothing. There is nothing that you need to do to make the current system any better

**Recommendations to others considering CONQUER:**

I say talk to the team at dial source, you have nothing to lose

**What problems is CONQUER solving and how is that benefiting you?**

The ability to keep track of the clients we have called and the results of the call

  ### 15. Great Dialer with versions for every need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ali F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2018

**What do you like best about CONQUER?**

The dialer provides a lot of flexibility and potential automation on our Salesforce instance. The fact that we can implement a dialsource dialer that can auto dialer and another one that acts as a powerdialer has been very beneficial for various departments. 

**What do you dislike about CONQUER?**

The way to connect to the dialer is a little annoying as you have to always be connected to the service and have a phone line running to use it. 

**What problems is CONQUER solving and how is that benefiting you?**

Portfolio coverage used to be at around 25% a day for certain teams. With the autodialer we were able to get that rate to 300% a day which has lead to a significant increase in performance for our teams and reduced the manpower needed to address growing workload. 

The Denali dialer is great as well provided customized call dispositions that trigger automation. We've been able to reduce the time reps spend on data input significantly. 

  ### 16. Improve lead management and follow up

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2018

**What do you like best about CONQUER?**

Dialsource has some great features that help your reps be more efficient.  Post call automation allows fields to be updated automatically based on call dispositions.  The product can also be customized for your business needs.  For example, we set up a real time priority queue to create instant notifications on inbound lead traffic to increase our lead to speed.  Dialsource has a great customer success team that proactively works with you to ensure success.

**What do you dislike about CONQUER?**

The ability to create an automated lead follow up Cadence with calls and emails could be more robust.  As it is not a core feature of the product, it is something that needs to be customized and could use some work.

**What problems is CONQUER solving and how is that benefiting you?**

Lead to speed, intelligent routing of leads based on defined parameters, the ability to click to dial directly from our CRM, and post call automation that saves rep time and makes them more efficient.

  ### 17. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam K. | Salesforce Administrator, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about CONQUER?**

Dialsource truly drives efficiency for our sales team by automating their entire sales process!  This tool has drastically increased their success metrics.

**What do you dislike about CONQUER?**

Easier ways to automate call flow beyond process builder.

**What problems is CONQUER solving and how is that benefiting you?**

Automating our outbound call flow and sales process.

  ### 18. MSG

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deia N. | Senior Director, Data & Analytics, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2018

**What do you like best about CONQUER?**

Their flexibility to fit into your organizational requirements. Willingness to develop functionality to move the process along. 

**What do you dislike about CONQUER?**

Not directly a fault of theirs but the dynamics functionality is a bit behind sales force. Requires a lot development specific to dynamic systems

**Recommendations to others considering CONQUER:**

The team will work tirelessly to implement most of your organizational needs

**What problems is CONQUER solving and how is that benefiting you?**

Sales process efficiency. From picking up the phone to documentation. Speeds up the process as a whole 

  ### 19. Great product! 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2018

**What do you like best about CONQUER?**

I like that we can create call campaigns with auto-dialing for the next individual

**What do you dislike about CONQUER?**

I think the only dislike is the time for the side-panel to load up

**What problems is CONQUER solving and how is that benefiting you?**

Call campaigns and increased call volume

  ### 20. Industry Leader in Enterprise Communication Telephony

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2018

**What do you like best about CONQUER?**

DialSource Denali is reliable, fast, stable & gives us the ability to automate processes via post-call disposition automation.

**What do you dislike about CONQUER?**

There is nothing within the current version that I do not like.

**What problems is CONQUER solving and how is that benefiting you?**

Replacing an existing platform & automating sales associates' daily processes.

  ### 21. Best product we've found. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2017

**What do you like best about CONQUER?**

Dialer works great! The implementation process was easy and painless. The support we receive now is amazing. I love working with DialSource and I'm glad we finally found something that actually works all the time. 

**What do you dislike about CONQUER?**

There really isn't anything that I dislike about DialSource. They are always improving.

**Recommendations to others considering CONQUER:**

Go with it! You won't be disappointed 

**What problems is CONQUER solving and how is that benefiting you?**

A working Dialer for our SDRs. Something we desperately needed and finally have.

  ### 22. Dialsource is great! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2018

**What do you like best about CONQUER?**

The dialer is great, but the support team is what I'm happiest with

**What do you dislike about CONQUER?**

Finding things to dislike is hard... maybe that the dialer options aren't super advanced

**What problems is CONQUER solving and how is that benefiting you?**

We've been able to efficiently call on our leads, easily configure call lists, and create reports 

  ### 23. Inside sales

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex J. | Inside Sales, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2016

**What do you like best about CONQUER?**

Faster dialing, easy to make lists and disposition calls. You can also choose a radio station to listen to which is nice. The integration with Salesforce is seemless, lead information pops up right away so you can see who you are calling.

Recording calls makes reviewing and coaching easy. 

**What do you dislike about CONQUER?**

Sometimes experience small glitches, needs to be refreshed by admins from time-to-time. Connection quality is rarely an issue. 

**Recommendations to others considering CONQUER:**

great resource, only minimal glitches that are resolved quickly. Makes dialing fast and easy, records convos. Great tool. Great for looking at metrics as well, i.e how many dials did I do in one day, what were my dispositions like. Also helps with completing call-backs, those are the first leads that come up.

**What problems is CONQUER solving and how is that benefiting you?**

No longer have to manual dial - reduces dialing time which means more calls. Can also review recorded for coaching. Calls show up as a regional number which helps connection/pick-up rates. 

  ### 24. Dialsource

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about CONQUER?**

The level of support has been good thus far. But very much unnecessary if functionality were improved. 

**What do you dislike about CONQUER?**

Functionality
Inability to dial internationally
Dialing logic is flawed at times and too dependent on CRM

**What problems is CONQUER solving and how is that benefiting you?**

Booking appts

  ### 25. Truly Native SFDC Dialer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | VP Software Engineering, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2015

**What do you like best about CONQUER?**

The fact that their dialer is 100% native to SFDC, built for SFDC, and all their employees are certified SFDC Admins.
It seems, everyone is saying their tool or App is  'native' to SFDC these days, but that only DialSource takes it further & actually puts meaning to 'native' instead of it being a buzz word their sales & marketing team uses.

There are a lot of moving parts in our tech environment and unfortunately we were only able to do a trail of DialSource; though I wish we could've became a full customer.
This was not some skimpy trial however, where you get to make a call or two from a standard object.
Instead, one of their Sales Engineers took the time to get everything configured in SFDC, just for a trial, and several of our employees up and running on it for a couple of days.
During the trial, it worked flawlessly with all our custom objects, fields, & configurations. All the data was logged instantaneously within SFDC, related to the right records, and was 100% accurate.
Needless to say, I was/am impressed by DialSource and will continue to point my colleagues in their direction, despite our inability to move past the trial.

**What do you dislike about CONQUER?**

Nothing, these guys have an incredible SFDC Dialer & are doing things right.
At first, i was surprised there weren't any other reviews on here yet, then I remembered their philosophy is to build an amazing product & then focus on sales and marketing, opposed to selling a half-baked product.
See a demo & trial it, if you've used any other dialer in SFDC, you'll be impressed.

**Recommendations to others considering CONQUER:**

If your Sales Team relies on pure outbound inside sales to generate new business & you're heavy SFDC users, this is a must have. 

I've been the Admin for 2 different dialing solutions, a user for 3, trialed countless, and even have attempted to build my own - DialSource remains to be the best I've seen.

**What problems is CONQUER solving and how is that benefiting you?**

Some of the problems DialSource Solves are:
- Inefficiency surrounding the outbound InsideSales process, specifically in regard to volume of calls
- System downtime & malfunctions with other dialer solutions that disrupt the business flow
- Inaccurate & delayed data surrounding our InsideSales Team's phone activity.

  ### 26. Best Dialer for SFDC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob M. | Director of Inside Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2015

**What do you like best about CONQUER?**

Call through anything you can put in a SFDC report that has the object ID and a phone #. The call recording, local area ode spoofing, real time priority queue and tons of other great benefits. Has increased my teams productivity at the 3 companies I used it dramatically.

**What do you dislike about CONQUER?**

Glitchy at times but overall very good. Other pains are around no click to dial but its coming in the next release so it should be better then.

**What problems is CONQUER solving and how is that benefiting you?**

Productivity, activity tracking and monitoring, automation.


## CONQUER Discussions
  - [How do you change the ring tone? How do disposition old calls? It says I have many and I only have 2 in the Que](https://www.g2.com/discussions/32250-how-do-you-change-the-ring-tone-how-do-disposition-old-calls-it-says-i-have-many-and-i-only-have-2-in-the-que) - 2 comments, 1 upvote
  - [Would it be possible to lower the volume of the off-call music?](https://www.g2.com/discussions/28938-would-it-be-possible-to-lower-the-volume-of-the-off-call-music) - 1 comment
  - [Why does the system sometimes glitch when multiple tabs are opened?](https://www.g2.com/discussions/28204-why-does-the-system-sometimes-glitch-when-multiple-tabs-are-opened) - 1 comment

- [View CONQUER pricing details and edition comparison](https://www.g2.com/products/conquer/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-10+02%3A57%3A08+-0500&secure%5Bsession_id%5D=f67d04ae-d841-42c1-900a-d519503648d3&secure%5Btoken%5D=8bc90849cbc9605bb782046f0145ee93b10b65431abe4a7e9c74c61af05c115f&format=llm_user)

## CONQUER Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Incentives**
- Triggers
- Leaderboards

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Generative AI**
- AI Text Summarization

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

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