# CONQUER Reviews **Vendor:** CONQUER **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.3/5.0 **Total Reviews:** 126 ## About CONQUER Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization. ## CONQUER Pros & Cons **What users like:** - Users find CONQUER **easy to use** , facilitating smooth integration and efficient workflow in their business processes. (6 reviews) - Users value the **responsive customer support** of CONQUER, ensuring quick assistance and reliable help when needed. (4 reviews) - Users find CONQUER to be **easy to use** and train employees effectively, ensuring smooth daily operations. (4 reviews) - Users value the **efficiency** of CONQUER, enabling quick calls and seamless reporting for streamlined workflows. (3 reviews) - Users love how CONQUER enhances efficiency, allowing reps to **save time** and increase productivity significantly. (3 reviews) - Automation (2 reviews) - Call Recording (2 reviews) - Customizability (2 reviews) - Customization (2 reviews) - Ease of Learning (2 reviews) **What users dislike:** - Users face frequent **call issues** with Conquer, including audio delays and unreliable call recording capabilities. (3 reviews) - Users find the **interface not intuitive** , leading to confusion and complications with essential features like voicemail and call recordings. (3 reviews) - Users face **call management issues** with Conquer, particularly with unreliable voicemail and missing call recordings affecting compliance. (2 reviews) - Users face frequent **audio delay issues** with CONQUER, impacting their overall experience and causing frustration. (2 reviews) - Users experience **dialer issues** due to syncing problems and lack of video meeting integration, impacting usability. (2 reviews) - Difficult Implementation (2 reviews) - Implementation Challenges (2 reviews) - Integration Issues (2 reviews) - Limitations (2 reviews) - Missing Features (2 reviews) ## CONQUER Reviews ### 1. Improved sales team efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Blake W. | Sales Manager, Ticket Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** The time DialSource helps save when going through a call campaign. The ability to have pre-recorded voicemails speeds up the process of calling a list. Plus the feature of emails to send with those voicemails takes away extra steps. All of these not only make the calling process faster but also reduces the workload on staff. This gives them more time to focus on prospecting or other projects. The note taking after a call is also very helpful in streamlining and staying organized. Notes taking when submitting a disposition are included with the activity on a Salesforce opportunity. This makes it easy to view all notes take for a specific contact. **What do you dislike about CONQUER?** Sometimes there can be a delay when having a conversation. When this issues occur it either corrects itself or a quick response from the support team helps solver the issue. **Recommendations to others considering CONQUER:** If you are in need of a platform make your sales team more efficient consider DialSource the best option. Our staff has being using the platform for several years now and are very satisfied with the performance. **What problems is CONQUER solving and how is that benefiting you?** DialSource gives our staff a much more efficient way to make outbound calls. The integration with Salesforce for call campaigns helps us get through a list quickly. Also the dashboards that can be viewed on Salesforce are very helpful. We use them to see daily call numbers or check on staff progress through a call campaign. ### 2. Good, but glitchy at times **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** I like that I am able to easily link my calls and log notes of what happened for each call. **What do you dislike about CONQUER?** A lot of times there are issues when I go to merge calls. Calls will get dropped and then I can't get the client on the phone again, which is stressful. **What problems is CONQUER solving and how is that benefiting you?** Being able to link calls and take notes helps me remember what happened during the call when I can't find my papers. One benefit is being able to go back and listen to my call. This helps me catch missed details. ### 3. Dial Source Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about CONQUER?** ablity to call from home and reach my clients from all over **What do you dislike about CONQUER?** it can be very hard to sign in and sign out at times **What problems is CONQUER solving and how is that benefiting you?** I am able to dial at a quicker rate ### 4. District Manager **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2020 **What do you like best about CONQUER?** It is connected to SalesForce... ....... **What do you dislike about CONQUER?** How many steps to log, receive and dial a call Can't not disposition some calls **What problems is CONQUER solving and how is that benefiting you?** I am currently using DailSource but no problems to solve yet It's connected to SalesForce ### 5. Easy to Call, Automate, and Report **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2020 **What do you like best about CONQUER?** It's easy to set up and start calling. Auto-dialing keeps the flow going for me. **What do you dislike about CONQUER?** I can't think of anything. Customer service is great when there are issues, but there are not many issues. **Recommendations to others considering CONQUER:** It's better than the other options out there. **What problems is CONQUER solving and how is that benefiting you?** Our users don't look for their calls anymore. They are all set up and ready to go. There is continuity across the team with call outcome - no more trying to figure out what process a person is trying to follow. ### 6. A few glitches here and there, but overall dependable and efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** logging calls and giving them dispositions/descriptions **What do you dislike about CONQUER?** every once in a while it would glitch and not let me answer an incoming call or make an outbound call. Sometimes the dialer would disappear altogether. Service often took a long time to resolve these issues as well. **Recommendations to others considering CONQUER:** more support specialists to assist with technical issues at a more timely pace, and improving upon the ability to join multiple calls **What problems is CONQUER solving and how is that benefiting you?** recorded calls to prospects and existing clients at work. Makes dialing and call logging easy ### 7. Always works fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey J. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2020 **What do you like best about CONQUER?** I love how fast the system starts up and when I am using it never really lags so it helps me get all my calls done promptly and efficiently. When I am making calls I can hear the person on the other end very well and they never seem to have a problem hearing me on my end. I really think your customer service team is very helpful when it comes to solving our issues in a timely manner and that really helps us complete our job. **What do you dislike about CONQUER?** Sometimes when I go to make a call the dialsorce button just keeps spinning and then I have to refresh my page and then it dispositions my call and I have to put that I LVM or connected and then I have to call them again. Other times the system will not connect to my headset and I end up restarting my computer and it usually fixes my issues. **What problems is CONQUER solving and how is that benefiting you?** It is a prompt service and if there is ever an issue your customer service team usually takes care of it very quickly. When it is not working properly and I just refresh my screen then it usually catches a connection and starts working then. I do think Dialsorce is a better phone system than any I have used in the past and it is very easy to learn and navigate on your own. ### 8. Nothing Short of Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** Super user friendly to use, effortless . **What do you dislike about CONQUER?** Limited number of ring tones . **Recommendations to others considering CONQUER:** It works great and the customer support is there. If you're in sales, you need it. Super helpful in Automating in-system tasks and provides reminders and details for manual tasks for sales team members to complete. **What problems is CONQUER solving and how is that benefiting you?** Quick and easy to use. When clients call on inbound, it does not drop calls. Working in sales, that is mandatory. Choice on the number of channels for music also helps. ### 9. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** DialSource offers immediate support which is great for our reps. We love that we are able to track and report off talk times and call dispositions. **What do you dislike about CONQUER?** Nothing at the moment, now that we've switched over to the unified interface we are receiving much more from integration. **What problems is CONQUER solving and how is that benefiting you?** We currently are not experiencing any problems with dialsource. The benefits that we found is that it has greatly increased productivity and efficiency in our reps while also increasing buy-in to CRM. ### 10. Dialsource **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2020 **What do you like best about CONQUER?** That we have the ability to choose the different types of music we want to listen to while using the dialer. This option definitely helps with the monotony of calling prospects **What do you dislike about CONQUER?** When we are using denali in salesforce lightning we cannot access a subsequent tab to look at dashboards while also calling through the lists. Dashboards will load but when the call gets dispositioned then the new lead will take over the dashboard view/tab. **What problems is CONQUER solving and how is that benefiting you?** Don't understand the question ### 11. DailSource is the B2B Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** I like the ability to phone internationally from my computer. **What do you dislike about CONQUER?** Rarely the call connection is lost, however sorts itself out quickly. **What problems is CONQUER solving and how is that benefiting you?** The ability to call all over north america and track call efforts integrated with SalesForce. ### 12. Ease of use. **Rating:** 4.5/5.0 stars **Reviewed by:** Caitlyn A. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** Ease of use, being able to categorize my calls easily. **What do you dislike about CONQUER?** Sometimes there are network errors and it needs to be refreshed. **What problems is CONQUER solving and how is that benefiting you?** Helps me stay organized with my phone calls and then review phone conversations if needed. ### 13. Daily User **Rating:** 4.0/5.0 stars **Reviewed by:** Matt M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** Being able to click to call and have legit records of the call. Beats having to manually document calls **What do you dislike about CONQUER?** how long it takes to load on each page can be a pain **Recommendations to others considering CONQUER:** It meets all expectations, truly a worth dialer **What problems is CONQUER solving and how is that benefiting you?** The speed at which i can call the next client solves a major problem for me. I have to make many calls a day and this keeps me organized ### 14. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about CONQUER?** easy to log calls in account. eliminates the extra work. **What do you dislike about CONQUER?** Sometimes call quality does suffer or lag. **What problems is CONQUER solving and how is that benefiting you?** The ability to have a separate work number that can be fwd to my cell when away from my station. ### 15. DialSource is alright. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2020 **What do you like best about CONQUER?** Easy to use. Responds quickly to issues, within minutes. **What do you dislike about CONQUER?** I have had an issue with call quality. Consistently having clients say I sound unclear or muffled. Dialer sometimes disconnects mid call. **Recommendations to others considering CONQUER:** None **What problems is CONQUER solving and how is that benefiting you?** Client issues. Benefits is not having to use my personal number ### 16. Dialsource at Work **Rating:** 3.5/5.0 stars **Reviewed by:** Mariah R. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** i like that i dont need an actual landline to be able to make my work calls from home **What do you dislike about CONQUER?** i dislike how slow it can function and sometimes freeze **What problems is CONQUER solving and how is that benefiting you?** i like that there is a tool to use to submit any of the issues directly to the IT department and I have always received immediate help that always resolved the issue at hand ### 17. Highly Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2020 **What do you like best about CONQUER?** This is my first time using DialSource and I was beyond impressed with their level of service - I submitted a ticket and received a resolution all within the same day (literally everything was fixed in less than an hour). Based on my experience with other companies and their sub-par service levels, this was not my expectation! **What do you dislike about CONQUER?** I called in initially, and had to leave a voicemail. From there, I connected via chat and issue was resolved quickly. Perhaps including additional details before the user leaves a voicemail re: expected turnaround time. **What problems is CONQUER solving and how is that benefiting you?** Seamless integration with Salesforce ### 18. Dialsource allows me to specifically identify the nature of the call and log it in a timely manner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** The ability to merge calls and connect it with the respective account **What do you dislike about CONQUER?** Sometimes with updates the system moves so or does not disposition correctly. **What problems is CONQUER solving and how is that benefiting you?** The benefit of it being accurate and moving fast to disposition the calls. Also, whenever i do need assistance with getting any issues fixed the service team is always quick to respond and helpful ### 19. From the very beginning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2020 **What do you like best about CONQUER?** The customer support on a personal level. As an employee of a 16000 employee company, I have access to reach out to dial source and work directly with their team. When I submit a request to fix and issue, Dialsource is reaching out to me directly within 2 minutes to see what they can do to help solve any issues. When and if an irregular issue does occur, It doesn't persist for longer than maybe 5 minutes, due to the speedy response of DialSource **What do you dislike about CONQUER?** Have the pop out dialer panel not work from time to time. **What problems is CONQUER solving and how is that benefiting you?** How to work faster and more efficent. Its eaiser to compelte my job when the software I uses is running at 100%. DialSource helps to keep me working at 100% ### 20. Dialsource Review **Rating:** 4.5/5.0 stars **Reviewed by:** Wesley F. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about CONQUER?** Personally, I like how it can help you keep track of your schedule and who you need to call. It also allows you to take meticulous notes that can be used in future conversations all in one easy to use service. It also simplifies my day and allows me to set reasonably achievable goals based on the data provided by the software. 10 out of 10 would recommend and already have recommended. **What do you dislike about CONQUER?** It is extremely buggy and slow at times. Does not always work as it should. Other than that, I have no complaints. This software is a very useful and efficient way to make outbound calls and keep diligent notes. **Recommendations to others considering CONQUER:** Just be patient. It takes a little time to learn, but once you understand the product. it is an easy to use and efficient product. In fact, I have already recommended it to several other small businesses in the area. Also, I would recommend becoming familiar with all of the staff that works with DialSource. Every time I have had an issue, it was fixed promptly, and with care. **What problems is CONQUER solving and how is that benefiting you?** DialSource allows me to have all of the information needed for each call in one convenient location. It has helped me keep organized a working efficiently. With all of the different tools that DialSource provides, it has helped me be able to worry less about keeping organized and taking and applying more focus to actually selling and being productive. ### 21. Works okay most of the time, but definitely have issues periodically. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** It links nicely to Salesforce and allows for organization within the platform. **What do you dislike about CONQUER?** Many times the dialer does not work. It can be difficult linking calls in Salesforce. **Recommendations to others considering CONQUER:** Making sure it properly links with the sales platform the organization uses. **What problems is CONQUER solving and how is that benefiting you?** It keeps me organized in Salesforce by linking my calls and allowing me to add notes. ### 22. College Athletics - South Carolina **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. | Executive General Manager, University of South Carolina, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** We have used DialSource at South Carolina to engage with fans for over 3 years and it has become a vital part of our business operations. It allows us to connect with more fans in a shorter period of time. That extra time we then can devote towards other items like group theme days and personal thank you notes. **What do you dislike about CONQUER?** Only thing we would like them to improve is to have more sequencing of the calls and to add a texting feature. **What problems is CONQUER solving and how is that benefiting you?** We're solving the problem of having a relatively small sales staff for a relatively large fan base. DialSource allows us to make those connections without burning out our staff. ### 23. Best Online Dialing Software I've Used To Date **Rating:** 5.0/5.0 stars **Reviewed by:** Michael A. | Senior District Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** You can put a call on hold, then merge another line into the call all within the panel using the company directory **What do you dislike about CONQUER?** Wish I had the option to turn on call recording mid call **What problems is CONQUER solving and how is that benefiting you?** The ability to merge calls, disconnect one line, place another on hold. Its super useful ### 24. CMO **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about CONQUER?** Great partner - super flexible and always available. Genuinely interested in my business and our success. **What do you dislike about CONQUER?** I wish they still had their automated dialer product. **What problems is CONQUER solving and how is that benefiting you?** Outbound Telemarketing enablement. ### 25. Likelihood of recommending dialsource **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about CONQUER?** that you can use a cell phone and dont have to use a landline **What do you dislike about CONQUER?** there have been a bunch of times the dialer stops working **What problems is CONQUER solving and how is that benefiting you?** getting a hold of clients easier and the local presence ### 26. Attentive Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** They customer support was quick to action to assist me. They went above and beyond to help me. **What do you dislike about CONQUER?** Nothing to dislike. It is very easy to use. **What problems is CONQUER solving and how is that benefiting you?** Having issues connecting google voice to Dialsource. The support was able to find a work around for me using skype. ### 27. Great features, few issues, and wonderful customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Cecylia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about CONQUER?** I love the campaigns feature. It saves a lot of time and allows me to reach out to more people in less time. I also really enjoy the music stations in between calls. It's a nice touch. **What do you dislike about CONQUER?** I don't think there is anything I really dislike about it! I've had a few minor issues but they were quickly resolved by the DialSource team. **What problems is CONQUER solving and how is that benefiting you?** I'm saving so much time being able to Click to Dial and easily disposition calls and log notes. ### 28. It works well 70% of the time **Rating:** 3.5/5.0 stars **Reviewed by:** Helena M. | Client District Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** I depend on dialsource for my metrics so I like it when it works **What do you dislike about CONQUER?** when it says cannot connect because the number is checked do not call when it is not checked at all **What problems is CONQUER solving and how is that benefiting you?** Just connecting with clients- it's the whole basis to my position ### 29. Dialsource has been great, especially with a work from application. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about CONQUER?** Having the dialer connect through my mobile phone so I don't have to use my personal # to call prospects. I also like the music feature between calls. IT support has been great any time that there has been an issue. **What do you dislike about CONQUER?** I have been using Dialsource for over a year and really can't find anything that I dislike about the product. **What problems is CONQUER solving and how is that benefiting you?** The ability to call prospects quickly and make notes as it seamlessly connects into Salesforce. ### 30. I've had pretty good experience with dialsource, although its a bit slow at loading at certain times **Rating:** 4.5/5.0 stars **Reviewed by:** Eric H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** I really like the click to dial button and the fact that you can have more than 1 phone number **What do you dislike about CONQUER?** at certain times of the day, the dial button takes time to load. **What problems is CONQUER solving and how is that benefiting you?** faster outbound calls to different phone numbers at a time. ### 31. Continues to be a crucial tool for our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** The ability to make more calls than otherwise possible, and the ability to not have to physically leave the same voicemail message over and over again **What do you dislike about CONQUER?** Having to add a phone number to an account in order to make a click to dial No inbound functionality with our current subscription **Recommendations to others considering CONQUER:** Highly recommend the product to anyone with a sales team and more leads than you are able to reach out to. **What problems is CONQUER solving and how is that benefiting you?** We have a small sales team so we are able to reach significantly more customers than we were previously before ### 32. Pretty good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** Interface is easy to use and overall doesn't let you down, dialsource interfaces with Salesforce and allows you to track calls for stats easily. **What do you dislike about CONQUER?** Sometimes calls aren't transferred properly or we have to investigate who dropped the call. Sometimes you try to answer the call and can't, and not sure if that's a salesforce, or computer, or dialsource issue. **What problems is CONQUER solving and how is that benefiting you?** I'm able to make calls from anywhere using my work phone number. Easy to use voicemail. ### 33. I think the tool overall is good but it needs some updates/changes to make it easier to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about CONQUER?** I love that it pulls in customer info if it finds a matching phone number in our records **What do you dislike about CONQUER?** It disconnects me if no activity for 20 minutes? Why. I am not stopping answereing my phone so why log me off? **What problems is CONQUER solving and how is that benefiting you?** right now because it is new it is creating more work but I think that will change as I get more familiar with the app and functions. ### 34. Convenient and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Marisa D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about CONQUER?** Dial Source has help to increase my day-to-day productivity. Tasks that use to take me an hour, now take 30 minutes. I can always rely on DialSource to not only help me complete a task, but also keep me organized. **What do you dislike about CONQUER?** I would not say there is a downside to using DialSource. **Recommendations to others considering CONQUER:** Give it a try! It is definitely worth implementing into day-to-day operations. **What problems is CONQUER solving and how is that benefiting you?** I am completing work at a much faster rate. I can accomplish more in my day, which ends up helping me bring in more revenue overall. ### 35. Dialsource makes my job easier so that I can spend less time dialing and more time connecting. **Rating:** 4.0/5.0 stars **Reviewed by:** Jasper H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about CONQUER?** I like the fact that i can get an issue resolved quickly and efficiently. The support team at Dialsource is always so helpful. **What do you dislike about CONQUER?** I dislike not being able to connect to dialsource. That is always a bummer but it doesn't happen very often so that is good! **What problems is CONQUER solving and how is that benefiting you?** I am solving the problem of having to dial manually vs click to dial. Dialsource also provides a great platform for dispositioning calls and making sure that we have thorough notes on every client and prospect. ### 36. The Good and Bad of Dialsource **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about CONQUER?** Call automation. quick and easy record keeping, the ability to leave a voicemail, easy to setup and use campaigns. **What do you dislike about CONQUER?** Still have to open each account in our internal systems which slows down the process,setup of logic and voicemails can be confusing, we are not a stricly cold-calling property so we need to evaluate each lead closely which lessens the impact DS can have here. Does not integrate super well with how we have set up SF automation **What problems is CONQUER solving and how is that benefiting you?** Centralizing and streamlining the PLOs we call on (renewals, past buyers, etc.), tracking sellers and making sure we are on tasks, eliminating wasted time leaving VMs, and freeing up time for sellers to prospect larger leads ### 37. Increased productivity! **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb W. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** Dialsource has made it easier for my staff to handle routine tasks and I have seen an immediate increase in their productivity. They have great customer service and follow up with all service requests in a quick, timely fashion. **What do you dislike about CONQUER?** Sometimes there are issues with the platform slowing down my browser/computer. **What problems is CONQUER solving and how is that benefiting you?** Reduced time spent on busy tasks and manually entering notes. This has reduced stress and made it easier to handle the day-to-day requirements of the job. ### 38. DialSource- A game changer for call campaign management **Rating:** 5.0/5.0 stars **Reviewed by:** Kristoffer W. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** Simplicity of call campaigns and the integration into Salesforce **What do you dislike about CONQUER?** There's not a lot that I dislike. Some of their features can be tough to work around in some instances (linking call recordings to an Opportunity, etc) **What problems is CONQUER solving and how is that benefiting you?** My inside sales team (Which functions a lot like a call center) are expoentially more efficient. Between the pre-recorded VM drops and ease of use with campaign creation, its changed how we do things. ### 39. Ramps up efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Lee H. | Associate General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2019 **What do you like best about CONQUER?** Lets reps get through the calls they HAVE to make, so they can get to the calls they WANT to make. **What do you dislike about CONQUER?** Sometimes we can have a hard time with the technology loading the same oppotunities each day that the reps want to skip **What problems is CONQUER solving and how is that benefiting you?** We are able to be much more intentional with our time and have seen a ton of uptick in productivity. ### 40. Dialsource has increased our efficiency and production! **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2019 **What do you like best about CONQUER?** Increasing our efficiency and production. Great tech support. **What do you dislike about CONQUER?** At times can be buggy. My reps will not be able to use the system at times. However, the issue usually is solved quickly. **What problems is CONQUER solving and how is that benefiting you?** It allows my team to make outbound calls more efficiently. We are able to generate as much as 100 outbound calls, while still handling our custom support obligations. ### 41. it does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** I like the push to call feature the best, it makes things easy **What do you dislike about CONQUER?** there are often issue to where I can't dial and the only support I get is the "Life Preserver" option **What problems is CONQUER solving and how is that benefiting you?** I'm solving my clients problems with it ### 42. I like dialsource, very user friendly and makes calling multiple customers easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2020 **What do you like best about CONQUER?** i like to be able see my notes easily when making calls so i can access customer information and sound like i really know the customer well. **What do you dislike about CONQUER?** Special features don't always work like ques are not working and it's more of a hassle to use it than look up individual accounts. Need more music features. **What problems is CONQUER solving and how is that benefiting you?** Dialsource is better than product we used before. It is more reliable and therefore we can be more productive making calls! ### 43. Very Convienent **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about CONQUER?** I like the music option as well as the automatic voicemail leaving on phones.The different **What do you dislike about CONQUER?** I dislike the constant inconsitency of the technology. Meaning the errors that periodically occur. Sometimes it does not ring and I have to refresh the computer. Sometimes it freezes my whole system. Sometimes it does not call out to other calls. Various different issues occur. **What problems is CONQUER solving and how is that benefiting you?** I realized it is very convienent and allows me to complete my job faster by not having to leave a voicemail everytime. The new layout of Dialsource is also easier to manage now. ### 44. DailSource makes your life easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Derek S. | Associate General Manager at West Virginia University, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about CONQUER?** Dialsource allows our staff to work more efficiently and focus on bigger picture projects but also meet their daily quota for calls in a fraction of the time. **What do you dislike about CONQUER?** Sometimes you lose the personal touch to a voicemail and can come off as a telemarketer **What problems is CONQUER solving and how is that benefiting you?** Contacting more individuals in a shorter period of time. ### 45. Does its job. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** How it tracks everything. How it documents everything **What do you dislike about CONQUER?** How long it takes to connect. I don't like how i have to look everything up **Recommendations to others considering CONQUER:** Convenient **What problems is CONQUER solving and how is that benefiting you?** benefits are how it tracks everything. documents everything ### 46. Very seldomly do I notified about a missed call or incoming call **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** I like the face that I have the Ability to text my prospects **What do you dislike about CONQUER?** I do not like the lack of notification I receive **What problems is CONQUER solving and how is that benefiting you?** Texting folks who cannot call ### 47. Easy to use - very helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about CONQUER?** Dialsource does a great job of providing a platform that is easy to use and helps increase productivity. We are able to make more calls in a more effective manner using Dialsource. **What do you dislike about CONQUER?** Sometimes there are bugs where it will not connect for a few minutes or lag behind some of our workflow. But this doesn't happen very often. **What problems is CONQUER solving and how is that benefiting you?** We are able to increase output and utilize more of our day to focus on prospecting or providing good customer service for our fans. ### 48. Created more efficiencies for our sellers, aided in additional touch points/rev generation **Rating:** 4.0/5.0 stars **Reviewed by:** AJ A. | Vice President of National Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** The efficiencies the dialsource technology provides for our staffs. We are able to be more strategic with our time, allowing us make the necessary call numbers. while having considerable more time to strategically focus on prospecting, meetings and emails. **What do you dislike about CONQUER?** Wish it could be a solution at our non-sales force schools as well **What problems is CONQUER solving and how is that benefiting you?** A previously mentioned. Time management efficiencies and control. Organized follow-up system for the reps as well. ### 49. Review of Dialsource **Rating:** 4.0/5.0 stars **Reviewed by:** Zach W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about CONQUER?** Maximizing daily calls for ticket sales. **What do you dislike about CONQUER?** Dialsource slows our internet connection **What problems is CONQUER solving and how is that benefiting you?** Leaving a high volume of voicemails, this allows us to reach our goals for weekly calls ### 50. Incredibly helpful and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Fankie B. | DSC, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about CONQUER?** Whenever anything goes "wrong" they're quick to resolve the issue. **What do you dislike about CONQUER?** Sometimes there are issues with calls but they're always resolved. **Recommendations to others considering CONQUER:** Work out the bugs that there still is with inbound calling. **What problems is CONQUER solving and how is that benefiting you?** I normally report an issue I have and they're so responsive. ## CONQUER Discussions - [How do you change the ring tone? How do disposition old calls? It says I have many and I only have 2 in the Que](https://www.g2.com/discussions/32250-how-do-you-change-the-ring-tone-how-do-disposition-old-calls-it-says-i-have-many-and-i-only-have-2-in-the-que) - 2 comments, 1 upvote - [Would it be possible to lower the volume of the off-call music?](https://www.g2.com/discussions/28938-would-it-be-possible-to-lower-the-volume-of-the-off-call-music) - 1 comment - [Why does the system sometimes glitch when multiple tabs are opened?](https://www.g2.com/discussions/28204-why-does-the-system-sometimes-glitch-when-multiple-tabs-are-opened) - 1 comment - [View CONQUER pricing details and edition comparison](https://www.g2.com/products/conquer/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-23+02%3A07%3A54+-0500&secure%5Bsession_id%5D=5f65da15-69d5-4bc6-8d40-ca7b198db054&secure%5Btoken%5D=19f45a4d142aa89e0a71aef023cc982af820657e2427df0585cb167aa9de6b10&format=llm_user) ## CONQUER Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Incentives** - Triggers - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Summarization **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top CONQUER Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,495 reviews) - 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