# CONQUER Reviews **Vendor:** CONQUER **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.3/5.0 **Total Reviews:** 126 ## About CONQUER Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization. ## CONQUER Pros & Cons **What users like:** - Users find CONQUER’s **ease of use** essential for quick calls and seamless business integration. (6 reviews) - Users commend the **responsive customer support** of CONQUER, providing prompt assistance and enhancing the overall experience. (4 reviews) - Users appreciate the **ease of use and training** for new employees, enhancing daily operational efficiency. (4 reviews) - Users value the **efficiency** of CONQUER, enabling quick dialing, reporting, and streamlined call automation. (3 reviews) - Users value the **time-saving benefits** of CONQUER, enabling increased productivity and efficient call management. (3 reviews) - Automation (2 reviews) - Call Recording (2 reviews) - Customizability (2 reviews) - Customization (2 reviews) - Ease of Learning (2 reviews) **What users dislike:** - Users experience significant **call issues** like audio delays and lost recordings, jeopardizing compliance with regulations. (3 reviews) - Users find Conquer's interface **not intuitive** , struggling with confusing options and unreliable call recording features. (3 reviews) - Users face **call management issues** with Conquer, as voicemail transcription and call recordings are unreliable and problematic. (2 reviews) - Users report frequent **audio delay issues** with CONQUER, hindering an ideal experience during use. (2 reviews) - Users face **dialer issues** due to sync problems with report types and lack of video meeting integration. (2 reviews) - Difficult Implementation (2 reviews) - Implementation Challenges (2 reviews) - Integration Issues (2 reviews) - Limitations (2 reviews) - Missing Features (2 reviews) ## CONQUER Reviews ### 1. Very customizable Salesforce platform with a great vendor relatioship **Rating:** 5.0/5.0 stars **Reviewed by:** Nurcan S. | Product Manager - Data and AI, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about CONQUER?** The service! Best support team around! The account team as well is very easy to work with. **What do you dislike about CONQUER?** Honestly nothing but if I had to name one thing, the price. **What problems is CONQUER solving and how is that benefiting you?** Efficiencies to manage sales engagement cadences and dialer to support our outreach to prospects. ### 2. Conquer has made our team more efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Justice H. | Director of Ticket Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about CONQUER?** The ability to customize cadences and allow our reps to take advantage of the autonomy. Mitch has been great to work with and was a great help throughout the entire process. He understands what our needs are and is able to assist with options. **What do you dislike about CONQUER?** As it being our first year in the platform everything has gone smooth and our reps have been liking all the features that have been brought to the table on a daily basis. **What problems is CONQUER solving and how is that benefiting you?** We have been able to track outbound calls better and allowing the system to work with Saleforce. The integration has been a very benefical piece for us. ### 3. Conquer review, overall positive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about CONQUER?** Its easy to use and train new employees on how to utilize it. Call recording, opportunities to make campaigns as the market needs. We utilize this product daily. Customer support has been solid when we have an issue with the product. **What do you dislike about CONQUER?** Conquer mobile. It's not the most user friendly, and call recordings have gone missing. This is a major issue with our business as we must comply with CMS rules and regulatoins. We must obtain all sales calls for 10 years. This is an increased risk for us so we have decided not to highly utlize this feautre since it hasn't been consistent or esolved. **What problems is CONQUER solving and how is that benefiting you?** It solves compliance oversight for employees. I am able to track on trends for the buisness to be able to pivot and make the most out of leads we are working. ### 4. Conquer is a great tool!! **Rating:** 4.0/5.0 stars **Reviewed by:** Robert H. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about CONQUER?** Being able to seamlessly dial, reporting, and create automations based of dispositons **What do you dislike about CONQUER?** I wish their was a way to mass assign campaigns. **What problems is CONQUER solving and how is that benefiting you?** Allowing our dial team to efficient dial from created reports. **Official Response from Kyle Skebba:** > Hi Robert, thank you for sharing what you like best about Conquer! If you didn't know, admins are able to assign campaigns to larger groups of agents using Salesforce agent groups (please visit https://support.conquer.io/hc/en-us/articles/360041878872-Add-a-New-Campaign for more detailed information). We appreciate your support and will strive to continue improving your team's dialing experience! ### 5. My Experience With Conquer **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy B. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about CONQUER?** The team we work with is incredibly personable, knowledgable and flexible. The product itself is easy to understand. **What do you dislike about CONQUER?** No notes at this time. Any request we've made has been taken seriously. I have no complaints. **What problems is CONQUER solving and how is that benefiting you?** It helps our sales team engage with potential customers in a more efficient manor as well as continue contact with existing customers to share successes and address concerns on their progam. ### 6. Conquer has been a great tool to maximize our reps' time. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about CONQUER?** Helps our reps maximize their time and get more done. **What do you dislike about CONQUER?** Voicemail has been a bit tricky. No easy transcription. It may be available at an extra cost, I'm not sure. **What problems is CONQUER solving and how is that benefiting you?** The process of making calls and logging them into our CRM can be cumbersome, Conquer helps our reps spend less time on the backend and more time selling. ### 7. Conquer does some things right, but has room for improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about CONQUER?** Some of the features are easy to use like the calling and the disposition. **What do you dislike about CONQUER?** We have had so many audio delay issues over the years it's not idea. **What problems is CONQUER solving and how is that benefiting you?** We are able to call outbound and take inbound calls from anywhere allowing our reps to work remote or in office. **Official Response from Kyle Skebba:** > Thank you for your feedback. We're pleased that your team is taking advantage of the flexibility that Conquer provides, but we must apologize for the audio delay issues. We understand the frustration and our team is always actively working to provide a better user experience for our clients. Please refer to https://support.conquer.io/hc/en-us/articles/30932042825108-Choppy-Audio-When-Using-Computer-for-Calls for tips that may help to address the audio issues your team has been experiencing. ### 8. I was asked to do a review **Rating:** 4.0/5.0 stars **Reviewed by:** Kaleb Z. | Business Devlopment Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about CONQUER?** Allows us to wokr a smooth process with our other mortgage items and products we have. **What do you dislike about CONQUER?** Ther are a little slow to impleemt when we bring items up. However i understand why. **What problems is CONQUER solving and how is that benefiting you?** How to effecirntly reach as many contacnt that we need to in the day to day process. ### 9. Output and Time Saved! **Rating:** 4.5/5.0 stars **Reviewed by:** Mike B. | Director - Ticket Sales and Service, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about CONQUER?** The increased output and time the product adds detrimental to our teams continued success. We have seen increases that we really enjoy. **What do you dislike about CONQUER?** The set up process is long, but Mitch was great in helping. **What problems is CONQUER solving and how is that benefiting you?** Output ### 10. Reliable Product & Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about CONQUER?** Conquer has been a great partner for us in our tenure with them. Their product is extrenly reliable and most importantly when questions or concerns do arrise their customer service is always there to support in real time. **What do you dislike about CONQUER?** With any tech product it has to be built in a manner that meets the needs of many vs the individual entity. There are some great value adds of conquer that dont neccesirality meet the needs of our business, but i'm sure address the needs of other users. Overall they are continiously developing their technology and i'm eager to see whats next. **What problems is CONQUER solving and how is that benefiting you?** They are a vital part of our inbound and outbound business outreach. ### 11. The dialer works as designed and the support team is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about CONQUER?** It's very easy to set up and use and integrate into our business. The support team is helpful and responds very quickly. **What do you dislike about CONQUER?** The only downside is not having the ability to integrate video meetings into the dialer. **What problems is CONQUER solving and how is that benefiting you?** Conquer helps us with the reporting and analytics aspect of outbound calling. We now how much time and how many calls our users are making. We can coach them from those reports. ### 12. Great for making calls through Salesforce. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about CONQUER?** Making calls quickly and efficiently and easily recording dispositions. **What do you dislike about CONQUER?** Does not sync up with all report types when loading opportunities directly into the dialer. **What problems is CONQUER solving and how is that benefiting you?** Making calls quicker for agents. ### 13. Justin Joyce Conquer Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about CONQUER?** Customization Customer Support Ease of access Efficiency **What do you dislike about CONQUER?** Sometimes there are too many options, which can be confusing **What problems is CONQUER solving and how is that benefiting you?** It is easier to launch outbound campaigns and make reporting more streamlined ### 14. The standout from Conquer is their support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about CONQUER?** This is a pretty straightforward tool, BUT if an issue ever comes up their support team is quick and helpful in their response - one time they even hopped on a Zoom with me to help fix the issue. They are GREAT **What do you dislike about CONQUER?** Sometimes I do have tech issues with Conquer but overall is a intuative and helpful tool **What problems is CONQUER solving and how is that benefiting you?** It is an easy way for me to get in touch with my clients! ### 15. Easy Calling Lots of Selling **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel A. | Director of Ticket Sales and Service, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about CONQUER?** The campaigns with conquor are great to get a lot of calls in. **What do you dislike about CONQUER?** sometimes it will not pick up that someone answered and you wont be able to hear them right away but its rare. **What problems is CONQUER solving and how is that benefiting you?** Conquer Saves you time and the more time you have the more sales you can make. ### 16. A Great way to ENGAGE! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | District Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about CONQUER?** Conquer helps me know EXACTLY when to contact a client without overdoing it **What do you dislike about CONQUER?** Haven't encountered anything I dislike yet **Recommendations to others considering CONQUER:** This is a great tool to use if you want to see how engaged you are with clients and to track employee engagement performance **What problems is CONQUER solving and how is that benefiting you?** not touching clients enough or contacting them enough. It helps me remember that I am supposed to ### 17. Excellent and Efficient Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kyla M. | NSS_Inbound Sales, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about CONQUER?** I was astounded at how compassionate the customer service staff is and how quickly they were able to resolve my issue. I spoke with Alexis Lynn about an issue I was having with a predatory prospect. Alexis spoke with me, making me feel safe and reassured, and was able to have the number blocked near immediately. In Short: Kind, Quick, with Satisfactory Results! **What do you dislike about CONQUER?** Sometimes Dialsource can freeze but a quick refresh fixes this. **Recommendations to others considering CONQUER:** Support team gives you a dedicated person to help resolve your issue (no bots). Rapid responses with well detailed answers. **What problems is CONQUER solving and how is that benefiting you?** 1.) I am able to call prospects quickly and easily without having to give out my personal number. 2.) It is very easy to submit a ticket for help if needed ### 18. DialSource Sales Review **Rating:** 4.5/5.0 stars **Reviewed by:** Nick M. | District Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** I like how I can just connect my phone to dialsource and quickly and easily make phone calls through the computer system. It makes it simple to dial quickly and efficiently as well as keep track of everything. Working in sales, it is important for me to be able to automate as many tasks as possible in order to do my job quickly and efficiently. DialSource helps with this by automating the dialing process as well as providing me with the ability to make notes on all my calls. This information seamlessly integrates into SalesForce which is perfect and allow me to keep track of everything when I go back and look at it. **What do you dislike about CONQUER?** If you open up a bunch of tabs, sometimes the dialer is slow or glitchy and won't let you dial out. As well, after time some of the pages freeze and require another login which may screw up tabs you are going through. I also had an issue once where my dialer had disappeared from the side of the SalesForce account for an unknown reason. Those were really the only snags I've ever had with the product. At some point, I'd like to see more options to choose from after a call to make notes. For example, call back, left contact information with gatekeeper, etc. **Recommendations to others considering CONQUER:** I feel like DialSource is one of the top vendors for companies who have employees dialing out. They have already partnered with SalesForce which is a huge vendor for sales team across the country. The ease of use is fantastic and the support is readily available. I've had training sessions on the product and it's functionality and features which is always nice. Whenever I have a rare issue, support is there to help me get it resolved in a relatively quick manner. The integration between DialSource and SalesForce is huge for us as salespeople. The seamless integration between the programs allows us to track call history and call data as well as make notes in the system. This is important in order to keep track of sales processes and my pipeline. **What problems is CONQUER solving and how is that benefiting you?** Tracking sales call is extremely easy, I'm able to dial throughout my day without worrying. It would be difficult to look through my contacts and manually dial every single one. With DialSource, I can just connect my phone and simply click to dial the existing numbers in the system. It is very user friendly and couldn't imagine my day without the dialer. The integration with SalesForce is huge, it consolidates both the call history and notes into the CRM for easy tracking and allows us as salespeople to go back and reference this data in our day to day tasks. This is important because you want to know where you left off with a client and when you called them last. The seamless integration between DialSouce and SalesForce is huge benefit and helps me complete my job on a daily basis. ### 19. The Dialsource platform is sales efficiency at its finest. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2021 **What do you like best about CONQUER?** Servicing from Amanda Aldrich and Automation - makes life so much easier on my sales staff. **What do you dislike about CONQUER?** Email templates - wish we didn't have to switch out the template for each campaign. I would use that feature if that wasn't the case. **Recommendations to others considering CONQUER:** To help prevent burn out and to keep your sales staff fresh and at their peak for maximum performance, you should strongly consider investing in Dialsource. Logging pre-recorded voicemails, activities, notes, and most importantly, updating CRM, is only one click away. **What problems is CONQUER solving and how is that benefiting you?** Activities are being logged accurately and reps are maximizing their time. Instead of logging activities and updating our CRM manually, they can just focus on having productive conversations with their prospects. ### 20. My Benchmark Company for all things Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle G. | Customer Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2019 **What do you like best about CONQUER?** Their team is top notch, competent, professional, and always going the extra mile. I often reference what they do to my own team as to how best handle customers and set our own Customer Service department up for success. **What do you dislike about CONQUER?** Since we use Microsoft Dynamics sometimes it seems Salesforce clients may get a new update or feature before Dynamics customers. **Recommendations to others considering CONQUER:** It's easy to use and you cannot find support like you get from this company anywhere else. **What problems is CONQUER solving and how is that benefiting you?** DialSource, with it's accurate and detailed tracking of calling, actually has benefited our company immensely. Turns out we had an employee who was not being truthful about calling. When we switched to DialSource, the numbers showed us some red flags that otherwise we would not have seen. We also call quicker and better than ever before. It's allowed us to almost double our productivity rate. ### 21. While on the phone people were unable to hear me. **Rating:** 5.0/5.0 stars **Reviewed by:** Krysta R. | National Sales Support Representative, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2021 **What do you like best about CONQUER?** The service is wonderful. Alexis has helped me with two separate issues, both resulting in fixing the problem. **What do you dislike about CONQUER?** Some of the same issues are reoccurring. **Recommendations to others considering CONQUER:** It is great to use, but has some faults, but nothing that is too unbearable. **What problems is CONQUER solving and how is that benefiting you?** It is used to contact client's while working remotely. ### 22. Great Product. increases efficiency! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about CONQUER?** Working from home, and manually dialing numbers from my cell phone was wasting previous time during Call blocks. Especially when I had a big list in front of me, conquer makes this process easier and more efficient. **What do you dislike about CONQUER?** I would love to be able to build a dial list on it, to make it even easier for dial sessions. **What problems is CONQUER solving and how is that benefiting you?** Being more efficient with my calls. ### 23. DialSource - The savior of inside sales!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan H. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about CONQUER?** I love being able to track all my reps calls through DS manager and give live coaching rather than listening to a call after it happened. **What do you dislike about CONQUER?** I currently dislike the slow response time with calls and also when you call people there is a slight delay, it would be awesome if the latency would be cut down. **Recommendations to others considering CONQUER:** I would reccomend fixing the latency issues, also something i truly love about dialsource is their support teams! The support team answered my questions in a timely manner which is needed for my field of work, when dialsource goes down our company goes down! **What problems is CONQUER solving and how is that benefiting you?** The benefits of using dialsource is that all my reps calls are recorded and i can also listen into states that dont allow call recordings. This is huge when my reps buddy dial and for my coaching. ### 24. DialSource is Top Notch **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Inside Sales Supervisor - E-Business, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2020 **What do you like best about CONQUER?** During my time in Sales Leadership and as a Sales Rep, I've worked with numerous VOIP companies. DialSource really takes the cake. They work with you to create new systems and ways of doing business. They also are extremely quick in reacting to support needs or general questions. **What do you dislike about CONQUER?** So far, I have not seen that many issues. Anything we come across, they quickly work to correct for us. **Recommendations to others considering CONQUER:** Buy it! **What problems is CONQUER solving and how is that benefiting you?** Helping us stay on top of queue management and the ability to have quick interactions and coaching sessions with our people. It also integrates will into our CRM systems and coaching system. ### 25. 1183905 **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Payroll Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about CONQUER?** It is very efficient and the support is extremely fast to help. **What do you dislike about CONQUER?** The calls dropping but after some assistance I no longer have this issue. **What problems is CONQUER solving and how is that benefiting you?** More efficient calls, it is fast and clear. ### 26. It allows me to track incoming calls to my phone number quite easily **Rating:** 4.0/5.0 stars **Reviewed by:** Iovanna O. | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about CONQUER?** It allows me to track incoming calls to my phone number quite easily, in such a way that I can know where the call I am receiving comes from, in addition, the handling of its interface is something quite simple and intuitive which allows me Make use of its functions without any inconvenience, in the same way it has been quite useful when conducting telephone campaigns to advertise my products, since it offers an excellent option to achieve that end **What do you dislike about CONQUER?** Customer service can take too long to respond to a simple request from the user. **What problems is CONQUER solving and how is that benefiting you?** It has been very useful to me in the management and handling of my telephone campaigns to promote my products in a better way, not to mention that it also has a great variety of functions that help to completely elevate the telephone marketing of my company . ### 27. DialSource is overall a very easy to use, efficient dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2020 **What do you like best about CONQUER?** DialSource is very easy to use. It increased my output by 20% on a daily basis and sometimes I can get double the amount of calls out I used to by manually dialing. It helps organize my day by keeping things in time-zones, and my notes are quickly accessible so I can see what previous conversations I have had with the contacts. I love the seamless integration with SalesForce! We have used the tool team wide for 2 years now and it just keeps improving! When we do have an issue, the tech services team always responds very quickly and gets issues resolved or elevated to next level extremely fast. It's overall a great tool! **What do you dislike about CONQUER?** My biggest complaint is for my own campaigns - when I get behind a day or two (or three. . ) it always pulls oldest call backs first so calls I needed to make on a specific day don't load if I am not there in my queue. I wish it would pull the day of calls first and THEN the oldest calls. **What problems is CONQUER solving and how is that benefiting you?** DialSource allowed my team to exponentially get more daily calls out which overall has increased our own customer outreach efforts which in turn has increased our daily touch points and conversations. This in turn has increased our potential opportunities as we can get to more potential clients (as my team's primary goal is cold calling.) ### 28. Good for tracking and connect to sales tool **Rating:** 4.5/5.0 stars **Reviewed by:** Julia C. | Business Manager - LATAM, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** It connect easily with my sales tool (SalesForce), we can keep the tracking of the call, recorded, for sales team this is a good point for check the daily activities, FUP and continuity in projects. If you forget something it will be part of my sales toll records. If you have any doubts the support team use to answer really fast (this is an excelent point). The upsides of using Dialsource is get the information easily in my sales tool. Those points are the most important in my opinion, but I need to choose one the tracking provide in my sales tool is the best possibility provided. **What do you dislike about CONQUER?** DialSource has a big trouble, the tool don't work in wireless networking, for be honest it rarely does in wireless networking and if it does definitely will work doing calls with an horrible delay. All my problems with the tool is related with delay, sometimes even in a good connectivity it shows a small delay. For us in sales it has a horrible impact. My recommendation is: Team, you need to improve this point because it is frustrating when happens. **What problems is CONQUER solving and how is that benefiting you?** The best problem solved for me is the tracking that Dialsorce provide and continuity of my activities, daily it helps a lot! As Dialsource is connect with my sales tool (SalesForce) I can even gain in time once the are contacts are registered, I can gain in produtivity , with the possibility of set the status of the last attempt to reach the contact, insert comments, call back... ### 29. Conquer Survey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2021 **What do you like best about CONQUER?** The user interface is attractive - looks simple to use **What do you dislike about CONQUER?** At the moment there is much technology in use - could potentially hurt the productivity gap in initial stages **What problems is CONQUER solving and how is that benefiting you?** Visibility across upper management ### 30. Easy to use and track! **Rating:** 4.5/5.0 stars **Reviewed by:** Amber S. | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about CONQUER?** The ability to easily connect/link my calls with notes attached. **What do you dislike about CONQUER?** Sometimes if I have more than one call in the view, it doesn't allow me to properly link the call - or if i'm trying to remove another call so I can merge calls, it hangs up on the person that I have on the line and doesn't get rid of the already completed call **What problems is CONQUER solving and how is that benefiting you?** The benefits i'm seeing is being able to link and leave notes with my call, so I don't have to do an extra step by adding a note. I just link it right with the call and type my notes in there, makes it super efficient. ### 31. dialsource **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** gives insight to the amount of calls the duration of those calls as well as the EO's I book and gives me a good sense of how productive I have been that day. I also like looking back over previous weeks so i can see week over week where I am being most productive **What do you dislike about CONQUER?** extreemly laggy at times, also have audio issues, and when the system is down I can not ake calls at all. when i have calls incoming those are not logged in the sysytem and i also have issues connecting an incoming call to another call so that i am left sitting with an open call for the rest of the day which is annoying **What problems is CONQUER solving and how is that benefiting you?** i benefit from knowing if i am on track with the rest of my team in terms of dials and call time. I can see and prove to others that i am being productive in terms of activity on days when my output in terms of sales is not at its best ### 32. Rather reliable dialer and dial tracker **Rating:** 4.5/5.0 stars **Reviewed by:** Francois F. | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2020 **What do you like best about CONQUER?** Much better than the dialer we used prior to this one, Works well in Europe, UX interface, Easy to setup, Music choice, Good and fast responsing support, Tracks well inbound and outbound calls, links quite well unknown phone numbers to CRM accounts Queue, history easily accessible and very visible, **What do you dislike about CONQUER?** Need to clean up your browser history regularly, Unability to use your own playlists as the music choice turns t be repetitive, **What problems is CONQUER solving and how is that benefiting you?** Follow up of KPIs, speed to dial and to document calls, integration with our CRM, Improved productivity ### 33. Dialsource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** The fact that they respond so quickly to any issues and their determination to fix the problem. **What do you dislike about CONQUER?** The biggest issue is the timestamp of the calls. It does not accurately reflect when you are calling. I have seen some timestamps come through at 8pm and we are closed at that time and I know I didn't call that client at 8pm on that day. The glitches. When it takes forever for the call to connect, or you cannot click on anything until it does. Sometimes you will hear a strange ring when first connecting. **Recommendations to others considering CONQUER:** Try it! **What problems is CONQUER solving and how is that benefiting you?** I enjoy clicking to call. It's easy and quick. I can see who I called and when. It makes my life easier when I can focus on getting the information I need and I don't have to make sure I am dialing the correct number. ### 34. Prompt and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2021 **What do you like best about CONQUER?** The customer support is excellent! Immediately resolved my issue. **What do you dislike about CONQUER?** It would be nice to have the option to dial using audio from a laptop/PC instead of having to rely solely on a personal phone. **What problems is CONQUER solving and how is that benefiting you?** No issues other than a slight delay, which is true across all systems in the current remote work situation. ### 35. Always quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about CONQUER?** They're always quick to find a resolution and even quicker to respond, so you're never left wondering where they're at with your support request. There customer support is great and you never have to worry about not having your ticket addressed in a timely manner as they're always very consistent. Also, the interface is really easy to use. I haven't done any reporting using it. Lastly, it appears that there is a way to integrate it with a lot of other business applications. From my understanding, we've only integrated it with our Salesforce and Vonage which seemed pretty easy but I can imagine that it would integrate well with competing products as well without the need for excessive technical demands and programming **What do you dislike about CONQUER?** Sometimes it can seem a bit laggy but that can more likely be an issue caused by SFDC. I also wish there was a little bit more ease to learn how to transfer within all the systems we've integrated but this could be the case down the road. I'm still figuring out a lot about it so barely a dislike. **Recommendations to others considering CONQUER:** n/a **What problems is CONQUER solving and how is that benefiting you?** Not having manually dial and search accounts. It really does save a lot of time overall, especially if you've been used to using traditional phones. It's also very intuitive to get used to. Compared to other online phones there was way less of a learning curve to pick it up. We actually didn't even really conduct any training on it. ### 36. Why does this need a title? **Rating:** 4.0/5.0 stars **Reviewed by:** David W. | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about CONQUER?** Being able to call at a click is nice, also the phone engineers were very helpful **What do you dislike about CONQUER?** That when i use the "Use Regional ID for click to dial" it comes up as spam on many cell phones, including mine (Galaxy s8 w/ AT&T. Being able to call from the clients area code is great, but now this trade off makes is hard choice. Also the Disconnected due to idle timeout is kind of startaling, and when we have two agents conferenced in together and it happens, the client can hear it. An option to turn this off or have it as a text aleat on screen would be preferable. Also a way to set the amount of time before idle timeout would be nice. **What problems is CONQUER solving and how is that benefiting you?** helps with speed, efficiently, and not calling those who opt out ### 37. Very useful system for work in sales department **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about CONQUER?** Very useful system to track my calls. I am available to use it everywhere where I have the internet **What do you dislike about CONQUER?** At the beginning needs a bit time to understand how it works. **Recommendations to others considering CONQUER:** Great system to do calls, especially for sales people. You can see the history of the last calls. If anything happened, then the support contact immediately with quick and proper solution. **What problems is CONQUER solving and how is that benefiting you?** Tracking the history of all the contacts I had with each prospect. ### 38. I am linking Dial Source more and more each week. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about CONQUER?** Disposition tabs makes it much better for notating accounts. This helps with repeat callers to make sure we're taking care of the customers in the right way. It is also great for accountability within our organization. I also like how the Account can be linked to Salesforce by recognizing the phone number that the customer called from as well as linking a call/account together even if the phone number does not match to the account. this is very helpful **What do you dislike about CONQUER?** I do not like how I can be on a Queue call but then also get another Queue call at the same time while already on a queue call, if that makes sense...maybe this Avaya related since we do have to use both? I also do not like how every single time I take a customer off of hold, there is always dead air for 45 seconds to 1 minute. This happens on every single call but I am not sure if that is Avaya or Dial Source. **Recommendations to others considering CONQUER:** great tool once you get the kinks out and know how to navigate it **What problems is CONQUER solving and how is that benefiting you?** As far as problems, it really helps to retain accounts with having the correct notations and knowing what is going on with the account.Just notating accounts is huge in retention so having all reps HAVING to notate makes a huge difference should the customer call back in. This helps to deescalate customers who might be very upset so that they do not have to keep repeating themselves. ### 39. An amazing system! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2020 **What do you like best about CONQUER?** The support offered is the best part! To report a problem you can easily click a small icon and choose a pre-labeled disposition to track what issue accord as well as supply any notes needed. The contact time is so fast and they ensure the problem is resolved. The multiple features seem endless and I am always discovering new things to do or new features I am able to toggle on the help benefit my daily use of the dial source system. **What do you dislike about CONQUER?** As it is a newer feature to me, there are some kinks we are still attempting to fix or work through with the systems we are currently using. I am learning about new features offered everyday and there is typically a feature you can turn on to combat any problem! Their has been minimal connection issues that I do believe has more to do with the systems we use along side dial source but nonetheless, dial source does attempt to help our company diagnose and fix the problem! **Recommendations to others considering CONQUER:** Take advantage of all of the features! Look into more options on what there is offered and set everything up that would benefit your company. I didnt set things up right away as I was adjusting to it and regret not starting all of the disposition and campaign features sooner! **What problems is CONQUER solving and how is that benefiting you?** Tracking calls and being able to disposition a call pre-labled is very beneficial! I also have yet to set up pre- recorded voicemails to automatically send when needed! Our company uses Dial Source daily and the main response is that it is just 'easier'. Its simplistic and not complicated. There is so much to it but I feel that it is very easy to navigate the different options. ### 40. 1st Time DialSource User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2020 **What do you like best about CONQUER?** I love that dialsource is 1 stop shop. The liability to send a pre-recorded voicemail, make notes, add a call and log activity from screen is very efficient and time saving. **What do you dislike about CONQUER?** The lag time between calls and the number of calls that can be in queue. **Recommendations to others considering CONQUER:** Dont ever complicate it the process. It is very user friendly. **What problems is CONQUER solving and how is that benefiting you?** Definitely the time savings. Also, highly efficient with incoming calls. Dialsource immediately recognizes the incoming number and profile and show the profile. Saving me the time of figuring out who is calling and why I was calling. ### 41. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about CONQUER?** Dial source in general allows me to dial hands free, which I absolutely love BUT when I had an issue I got a response within 3 minutes. Ray was quick to diagnose the problem and provide me the the exact solution I needed. He was friendly, helpful, and solved my problem in about 5 minutes. I'm grateful to have amazing support which truly makes my job easier! **What do you dislike about CONQUER?** dial source takes a bit of getting used to but its a great tool, I happy to know I have the support I need should another technical issue arise..no dislikes here! **Recommendations to others considering CONQUER:** If sales force could interact with Dial source that would be amazing, so far they are separate. **What problems is CONQUER solving and how is that benefiting you?** Dial source saves me so much time! Also I used to get shoulder pain from constantly handling my phone, now i just click to dial...It Genius! you can also pre- reecord messages which allows you to get through call quicker! ### 42. I Love DialSource **Rating:** 5.0/5.0 stars **Reviewed by:** Nickolas R. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** It is very easy to use. I like how I can connect my cell phone to it. It is very easy to navigate. **What do you dislike about CONQUER?** I do not like if I miss a call then it automatically turns off my inbound feature. So if I then get another missed call, it goes right to voicemail. If they do not leave a message, I have no way to see who called me. **Recommendations to others considering CONQUER:** Its Great! **What problems is CONQUER solving and how is that benefiting you?** Easy to log all calls in Salesforce, keeps good notes. ### 43. Easy to use & has really great features & useful information for having a very productive day. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2020 **What do you like best about CONQUER?** I like the ability to listen to music while you wait for a call. The small window has many useful functions and I also like how you can pop out the window for convenience. I like the icons on the window. I like how it tracks your call history and links customers to their account fast and easily. This makes it very convenient. I like how you can't receive another until you finish your disposition for the last 2 calls. I like how the support team responds really quickly to your issues reported. I was able to get a detailed response in a timely fashion. I like how you can know if you are the next rep to receive a call. **What do you dislike about CONQUER?** I don't like how its disconnects after a certain idle time. I would like a larger selection of music genre. It would be nice if the same songs would not repeat too often. Some songs have profanity in it. I don't mind it however, I know some of my colleges did not like that. I don't like how it does not show the time you have been on the call. I would like to be able to use the Dial Pad when having to key in a number instead of going thru another system like Avaya. I would like for the connection to be easier instead of having to connect to Avaya first. I would like to be able to add my own "Disposition options" after a call is over. It would be nice if I can have the customer select the music they listen to while they are on hold. It would be useful if you can add a function to let your supervisor/ manager know you are on break or lunch. **Recommendations to others considering CONQUER:** Make sure that it is compatible with the integrated software you will use it with. Be sure your company adds in all the Disposition options needed ahead of time. Try the music choice options. Try not to have too many Dialer Pad windows open or it will slow down your computer. Make sure the phone number you link it too is working. **What problems is CONQUER solving and how is that benefiting you?** That you can link a caller to an account on Salesforce makes it easy to find a customer and increases work productivity by eliminating too many clicks with your mouse. It allows for incoming calls to be filtered better and be directed to the correct department. I can be ready when I receive a call instead of not being able to not know when you are the next rep to receive an incoming call. I can set up voicemails to leave to the customer in advanced instead of wasting time to wait for the answering machine for a voice mailbox. ### 44. Helpful System **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2020 **What do you like best about CONQUER?** Ability to answer calls from my desk line while working remotely is essential to my job function. Being able to answer incoming calls, make outbound calls, save notes, and complete activities is a great way to stay organized in my daily activities. **What do you dislike about CONQUER?** Dialsource can be inconsistent with connection or delayed in answering/ hanging up phone calls. That delay can cause a lag in the conversation or make it choppy. Often the voicemail drop function isn't available until the voicemail recording is just about to finish. **What problems is CONQUER solving and how is that benefiting you?** Being able to communicate effectively with clients and having the tools to track conversations and pipeline progress. ### 45. Very helpful software for my day to day worklife **Rating:** 5.0/5.0 stars **Reviewed by:** Rose C. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2020 **What do you like best about CONQUER?** I like that I can move dialsource around on my screen so that when I am working on things in a different window, it's easier to get back to a call that comes through. **What do you dislike about CONQUER?** Sometimes it takes a while to load the screen and I can miss a call. **What problems is CONQUER solving and how is that benefiting you?** I am helping my clients to get payroll setup. It lets my company track what calls are made and lets them reflect on how well I am hitting my metrics. ### 46. Clean interface and simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about CONQUER?** The pairing with my cell phone is a real solution for working from home. **What do you dislike about CONQUER?** I wish I could make dialpad calls faster than the route taken now. The option to call a number again should be more explicit: CALL or DON'T. Also, for colorblind people, there is trouble distinguishing red/green difference. There is no option to keep the popout floating over applications as I switch among them. I have to shrink my font to 50% before I can access the popout button, and then resize after it loads. That is stupid. **What problems is CONQUER solving and how is that benefiting you?** Click to dial is great. Going right to the record works for me. ### 47. Dialsource Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about CONQUER?** The response time was fantastic for the support I needed and the product overall is very efficient. **What do you dislike about CONQUER?** NOTHING! They made it so quick and easy, I was back online and connected in no time **What problems is CONQUER solving and how is that benefiting you?** Quicker response time and documentation of calls with clients ### 48. Calling made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Marquise C. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about CONQUER?** I like being able to click on a person's number and a call begins. In my profession, it's easy to have days where I make 150 calls per day. The fact that I can start calls faster without having to manually dial, or send out a pre-recorded voicemail to clients makes me more efficient in my role. **What do you dislike about CONQUER?** When many users are using the service at the same time it tends to slow down and have errors. **Recommendations to others considering CONQUER:** Take the time to learn how to use the tool;it'll make you more efficient in your role. **What problems is CONQUER solving and how is that benefiting you?** I'm more productive and efficient with Dialsource. I make over a hundred calls a day, and being able to click a number and have the phone call begin makes my job even easier. There are also features that allow me to take notes during the call. This helps me out in jotting down key notes about my clients, and are available for me later when I need to recall a conversation I had with someone. ### 49. Extraordinary support team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2020 **What do you like best about CONQUER?** The support team is FAST and GOOD. In particular Ray D is amazing. He doesn't just find a quick fix, but takes the time and care to get to the root of the problem. **What do you dislike about CONQUER?** can be glitchy at times, especially the texting **Recommendations to others considering CONQUER:** do it **What problems is CONQUER solving and how is that benefiting you?** texting needs to be improved. Does great job dispositioning the calls. ### 50. Great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about CONQUER?** The reps really like the music/radio. Also, just not having to verbally leave so many voicemails at a time. **What do you dislike about CONQUER?** Wish things wouldn't break so often. Sometimes reps will come to me and say activities aren't logging or something like that and don't know how long its been going on. Also, the backend stuff is pretty difficult for me to remember how to change a disposition name for example. The resources are good and emailing issues to Amanda is very helpful, but if the backend server were more user friendly that would help me when I'm making changes. **Recommendations to others considering CONQUER:** Great tool to increase call volume and alleviate rep agitation **What problems is CONQUER solving and how is that benefiting you?** Call volume is way higher. Reps will stay calling longer as well because they don't get worn out nearly as quickly. Having multiple voicemails recorded has been really beneficial to our group. We also really like how quickly support will set up a screen share when a rep reports an issue. ## CONQUER Discussions - [How do you change the ring tone? How do disposition old calls? It says I have many and I only have 2 in the Que](https://www.g2.com/discussions/32250-how-do-you-change-the-ring-tone-how-do-disposition-old-calls-it-says-i-have-many-and-i-only-have-2-in-the-que) - 2 comments, 1 upvote - [Would it be possible to lower the volume of the off-call music?](https://www.g2.com/discussions/28938-would-it-be-possible-to-lower-the-volume-of-the-off-call-music) - 1 comment - [Why does the system sometimes glitch when multiple tabs are opened?](https://www.g2.com/discussions/28204-why-does-the-system-sometimes-glitch-when-multiple-tabs-are-opened) - 1 comment - [View CONQUER pricing details and edition comparison](https://www.g2.com/products/conquer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+19%3A54%3A43+-0500&secure%5Bsession_id%5D=4b654836-771f-4f2a-802f-469c094da9ed&secure%5Btoken%5D=ebf5610f2871f42e9f95f832d955a396317ffcc39ad44b36d555755c9ebb574d&format=llm_user) ## CONQUER Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Incentives** - Triggers - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Summarization **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top CONQUER Alternatives - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,495 reviews) - 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