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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

22 months

Connectbase Integrations

(3)
Integration information sourced from real user reviews.

Connectbase Media

Connectbase Demo - Versatile & Trusted
Our real-time data gives you the assurance that the information you are looking at is up to date and accurate.
Connectbase Demo - Speed & Transparency
Never lose a deal due to being too slow. We make the quoting process quick and seamless to help you win more deals.
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Connectbase Reviews (119)

Reviews

Connectbase Reviews (119)

4.6
119 reviews

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AM
Project Manager
Machinery
Small-Business (50 or fewer emp.)
"Highly Automated and Seamless Integration for Streamlined Workflows"
What do you like best about Connectbase?

It is highly automated so it eliminates all manual processes thus promoting a streamlined workflow in quoting, pricing and billing.

It seamlessly integrates with other tools in API ecosystems, this ensures we have a highly streamlined workflow as we work from a single platform. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

It has a steep learning curve for new users but its seamless once implemented. Review collected by and hosted on G2.com.

James T.
JT
Vice President - Carrier and Strategic Sales
Mid-Market (51-1000 emp.)
"'Connectbase - Essential for promoting your fiber network"
What do you like best about Connectbase?

Connectbase provides a visual depiction of our fiber network, as well as identifying on-net and near-net buildings.

Connectbase has the formats for loading our on-net and near-net buildings into other companies databases.

I turn up Connectbase every day to have available to view locations my team is working on. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Does not provide a "street-view" like Google Earth does.

Would like Connectbase integrated with Salesforce for greater ease of use, and including verified on-net and near-net locations in sales opportunities. Review collected by and hosted on G2.com.

CT
Mid-Market (51-1000 emp.)
"Game Changing"
What do you like best about Connectbase?

The Connectbase services facilitates GDS to automate our circuit quoting process. With Connectbase, we have a nearly single pane of glass to view all relevant vendor availability. This is to inclued the ability to see which vendors may be in an area where GDS does not yet have a relationship with. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

We do sometimes have instances of not always getting the expected response for certain queried locations. There is not always a way to know that a potential vendor did not get offered. Review collected by and hosted on G2.com.

Antony  B.
AB
Digital Marketing
Marketing and Advertising
Mid-Market (51-1000 emp.)
"the perfect connection platform for your business"
What do you like best about Connectbase?

I like this platform as the ideal option to establish and manage effective connections in different business areas. It stands out for its intuitive and easy-to-use interface, which allows users to navigate the platform without difficulty. Implementing Connectbase is a simple and fast process. Its features and tools are designed to adapt to different industries and business needs, making it easy to integrate the platform into any business.its technical support team is available to resolve any questions or problems that users may have, ensuring a positive and satisfying experience.it has a wide range of functions, from supplier search to project management and real-time collaboration. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Some users have said that the loading speed can be slow at times, which can affect productivity and user experience. However, this problem tends to be infrequent, that is one of the things I don't like about the platform, otherwise I agree, since the ability to synchronize with popular CRM and project management applications is one of the Connectbase's strengths. Review collected by and hosted on G2.com.

Adam S.
AS
Advisor
Small-Business (50 or fewer emp.)
"Great Solution with room for growth."
What do you like best about Connectbase?

The wide array of provider maps and connectivity serviceability data. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Not all providers provide KMZ files.

The maps and UI feel outdated.

There is data in broadbandmap.fcc.gov that is not in connectbase. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Wholesale / Carrier Sales Executive who uses ConnectBase in current job role."
What do you like best about Connectbase?

Ease of use. The content within the tool is useful for both buyers and sellers, and also sparks conversations for new opportunities when mentioning "we are a current user of ConnectBase and most of our customers our as well." Customer support has been very good as I understand it from our Sales Operations Team feedback as well. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Nothing that I have found yet to dislike. I know the platform will continue to evolve and continuing to get smaller providers fiber maps and on-net buildings on board in the platform will continue to happen. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market (51-1000 emp.)
"My experience is getting better but has a ways to go."
What do you like best about Connectbase?

You have done a great job getting a large group of my peers into your ecosystem which makes my job easier as I have many of the people I talk to all in the same place. I like it that you take care of our onnet building list as that fell on me before we became users. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Your system is still wonky. I have flat files sent to Windstream who is not a Connect Base user and they consistently find errors from file to file. I am almost tempted to have them taken off the list. But this last trouble ticket I noticed that a steady stream of communication went back and forth trying to fix the issue. Kuddos to Idris Adekunie Review collected by and hosted on G2.com.

Jeff G.
JG
Chief Executive Officer
Small-Business (50 or fewer emp.)
"The go-to tool for finding network serviceability and enterprise location data in the same platform."
What do you like best about Connectbase?

The ease of looking up specific locations and getting all the information about the building, tenants, on-net and near-net service providers. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

I haven't experienced any issues with the platform. Review collected by and hosted on G2.com.

Erin W.
EW
Mid-Market (51-1000 emp.)
"Great Product"
What do you like best about Connectbase?

Using Connectbase, I'm able to upload spreadsheets of addresses to find the on-net and near-net providers, as well as the LEC serving that area. I find this to be a very helpful tool as I source many carriers to provide wireless backhaul for my client. Connectbase makes my job easier and that's what I love about it. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

I'm still learning the program, but I do find that some of the functions are not very intuitive and I have to use a lot of trial and error in order to utilitize many of the functions. Review collected by and hosted on G2.com.

GJ
Enterprise (> 1000 emp.)
"Connectbase has been a good resource for vendor RFQ's"
What do you like best about Connectbase?

The best part of Connectbase is that you can request a quote in one area as long as you have the vendors API's. Without the API's Connectbase would be challenging to work in and a last resort for me. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Discrepancies in pricing and last mile vendor. On a couple of occasions, I have generated a quote that did not have the last mile vendor or had a different price than what the vendor provided via email. This needs to be fixed to give the user a great user experience. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

22 months

Average Discount

7%

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Map Design
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Data Visualization
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