--- title: Connectbase Reviews meta\_title: 'Connectbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 119 reviews by the users' company size, role or industry to find out how Connectbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 119 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # Connectbase Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Connectbase but has limited features. Are you part of the Connectbase team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Connectbase is The Industry Cloud for Connectivity. Connectbase is a partner to the industry, enabling next generation buying and selling of connectivity, including automated quoting, and providing deep, trusted insights. Connectbase’s industry-leading platform, The Connected World, serves almost 300 providers globally, managing 2.7 billion locations across more than 150 countries. The Connectbase team has built a connected ecosystem transforming network buying and selling processes. Visit Connectbase at connectbase.com and follow us on LinkedIn at linkedin.com/company/connectbase-us/. * * * Seller [Connectbase](https://www.g2.com/sellers/connectbase) Discussions [Connectbase Community](https://www.g2.com/products/connectbase/discuss) Solution Type All-in-One Overview by Wona Smith Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/connectbase/pricing) ## Top-Rated Alternatives [ ![Esri ArcGIS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esri ArcGIS") Esri ArcGIS 4.5/5(540) ](https://www.g2.com/products/esri-arcgis/reviews) [ ![Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Revenue Management (formerly Salesforce Revenue Cloud)") Agentforce Revenue Management (formerly Salesforce Revenue Cloud) 4.2/5(1,502) ](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) [ ![GTM Workspace - Powered by ZoomInfo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GTM Workspace - Powered by ZoomInfo") GTM Workspace - Powered by ZoomInfo 4.5/5(9,106) ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) [ View All Alternatives ](https://www.g2.com/products/connectbase/competitors/alternatives) ## User Insights Average based on 119 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Connectbase Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More CT Chris T. Mid-Market (51-1000 emp.) 10/26/2023 "Game Changing" 4/5 What do you like best about Connectbase? The Connectbase services facilitates GDS to automate our circuit quoting process. With Connectbase, we have a nearly single pane of glass to view all relevant vendor availability. This is to inclued the ability to see which vendors may be in an area where GDS does not yet have a relationship with. Review collected by and hosted on G2.com. What do you dislike about Connectbase? We do sometimes have instances of not always getting the expected response for certain queried locations. There is not always a way to know that a potential vendor did not get offered. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? We no longer have to search to find what providers are servicing particular locations and also have the ability to have a one stop shop to get pricing for all potential vendors. Before Connectbase we had to determine the vendors servicing a location and go to them individually to obtain pricing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 1/2/2024 "My experience is getting better but has a ways to go." 3.5/5 What do you like best about Connectbase? You have done a great job getting a large group of my peers into your ecosystem which makes my job easier as I have many of the people I talk to all in the same place. I like it that you take care of our onnet building list as that fell on me before we became users. Review collected by and hosted on G2.com. What do you dislike about Connectbase? Your system is still wonky. I have flat files sent to Windstream who is not a Connect Base user and they consistently find errors from file to file. I am almost tempted to have them taken off the list. But this last trouble ticket I noticed that a steady stream of communication went back and forth trying to fix the issue. Kuddos to Idris Adekunie Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Getting my end customers (Wholesale) our building list and pricing making it easier to have an experience with Arvig. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller GJ grant j. Enterprise (\> 1000 emp.) 6/7/2023 "Connectbase has been a good resource for vendor RFQ's" 3.5/5 What do you like best about Connectbase? The best part of Connectbase is that you can request a quote in one area as long as you have the vendors API's. Without the API's Connectbase would be challenging to work in and a last resort for me. Review collected by and hosted on G2.com. What do you dislike about Connectbase? Discrepancies in pricing and last mile vendor. On a couple of occasions, I have generated a quote that did not have the last mile vendor or had a different price than what the vendor provided via email. This needs to be fixed to give the user a great user experience. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Better user interface. This helps the user navigate more freely and have a better overall experience navigating all the different options and tabs. I have not used Connectbase as much as I would like. But I'm trying to get better t using it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 4/7/2021 "Amazing support in terms of knowledge and accessibility." 4/5 What do you like best about Connectbase? I like the support I get from our Success Manager. Review collected by and hosted on G2.com. What do you dislike about Connectbase? The modules can be unintuitive, and the viewability of the pricing, in particular, is difficult. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? We use this internally to quickly identify our lit buildings and see details about those buildings. Our external customers, who use C2F themselves, can view our network routes. Review collected by and hosted on G2.com. Show More 2/6/2024 Validated ReviewerSource: Organic JK Jerry K. Small-Business (50 or fewer emp.) 5/4/2023 "Good tool to access provider data" 3.5/5 What do you like best about Connectbase? Connectbase is a powerful tool to provide summaries of building lists to share and/or ingest in managing the day to day operations of being a service provider. We have not utilized a competitors service to date. Review collected by and hosted on G2.com. What do you dislike about Connectbase? There have been some challenges in getting accurate data loaded to our Connectbase instance. We need 100% confidence that data is accurate to effectively manage our business. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Connectbase allows our company to share building lists and pricing information for providers and vice versa. The CB team also is performing quarterly updates to refresh our Near Net buildings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JK Jerry K. Director Business Development Small-Business (50 or fewer emp.) 10/26/2022 "Incredible Amount of Content" 4/5 What do you like best about Connectbase? Accessing key data and supplemental information as new opportunities are evaluated Review collected by and hosted on G2.com. What do you dislike about Connectbase? Inconsistencies and an understanding of who is ingesting our data and who's data we can access Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Providing snapshot of suppliers serving a particular geography and access to rate cards Review collected by and hosted on G2.com. Show More 10/30/2023 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") ET Verified User in Telecommunications Enterprise (\> 1000 emp.) 1/3/2024 "Connectbase Attendee" 4/5 What do you like best about Connectbase? I like the centralized real time concept of pricing and verification. Review collected by and hosted on G2.com. What do you dislike about Connectbase? As a commericial team, we have been waiting for a usable product (not entirely the fault of Connectbase) to use for pricing automation. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Have not yet deployed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![sumit r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sumit r.") SR sumit r. Search Engine Optimization Executive Mid-Market (51-1000 emp.) 5/9/2023 "Best B2B saas cloud-based platform" 4/5 What do you like best about Connectbase? It offers various business solutions for managing process like HR, Attendance,Payroll, time. It provides tools for employee self-service, reporting and analytics. Review collected by and hosted on G2.com. What do you dislike about Connectbase? It is a subscription-based service. The price is not publicly available we need to contacf them durectly. It offers various tools so it take some time to get used to the interface and workflow. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? It solves business needs such as HR, payroll, and compliance, all in one platform. It's a best solution of a particular business which depend on their specific needs and requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/5/2023 "Connectbase is easy to use and navigate, and has improved my ability to serve our clients." 4/5 What do you like best about Connectbase? Using Connectbase allows me to find available network providers much more efficiently than before. It cuts my research time in half. Review collected by and hosted on G2.com. What do you dislike about Connectbase? I wish there was an easier way to sort and filter through providers for any given location. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Connectbase solves the issue of organizing available network providers for prospective businesses. For myself, it has allowed me to organize info effieciently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 6/8/2023 "Great for providers/vendors, room for improvement for API users" 3.5/5 What do you like best about Connectbase? Connectbase helps us find connectivity serviceability around the globe. It's the lifeblood of our business, and the APIs are very powerful. Connectbase's customer service is ahead of its competitors. Review collected by and hosted on G2.com. What do you dislike about Connectbase? Connectbase's API offerings have been steadily improving but are still slightly behind the level of their competitors. Review collected by and hosted on G2.com. What problems is Connectbase solving and how is that benefiting you? Finding and vetting connectivity serviceability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Connectbase? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Connectbase ](https://www.g2.com/products/connectbase/discussions/new) CR Chris Robinson • Last activity over 4 years ago Would like to see pending updates/requests from other users - and how C2F is prioritizing those. 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/50276-would-like-to-see-pending-updates-requests-from-other-users-and-how-c2f-is-prioritizing-those) GU Guest User How has Connectbase supported your network connectivity management, and what features do you find most useful? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-connectbase-supported-your-network-connectivity-management-and-what-features-do-you-find-most-useful) [ View all Discussions ](https://www.g2.com/products/connectbase/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 22 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/connectbase/pricing) Connectbase Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bf759656c2fc2418d024f021d5828442/esri-arcgis.png "Product Avatar Image") Esri ArcGIS 4.5/5(540) [ Compare Now ](https://www.g2.com/compare/connectbase-vs-esri-arcgis) ##### ##### Connectbase Features Platform Search User, Role, And Access Management Collaboration Cartography Geographic Maps Vector Mapping Data Visualization Analysis Predictive Analytics Distance Analysis Spatial Analysis Reporting Data Transformation API Integrations [ View More Features ](https://www.g2.com/products/connectbase/features) ##### Categories on G2 [Location Intelligence](https://www.g2.com/categories/location-intelligence)[Market Intelligence](https://www.g2.com/categories/market-intelligence)[CPQ](https://www.g2.com/categories/cpq) ##### Explore More [Is a dedicated digital advertising intelligence platform worth it for a mid-market marketing team?](https://www.g2.com/discussions/is-a-dedicated-digital-advertising-intelligence-platform-worth-it-for-a-mid-market-marketing-team%20)[What is the most affordable PDF editor for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-pdf-editor-for-smbs)[What's the best chatbot for business communications](https://www.g2.com/discussions/what-s-the-best-chatbot-for-business-communications) [Which notification infrastructure solutions work best for software engineering teams managing high-volume event notifications at enterprise scale?](https://www.g2.com/discussions/which-notification-infrastructure-solutions-work-best-for-software-engineering-teams-managing-high-volume-event-notifications-at-enterprise-scale)[Top tools for tracking email opens and link clicks](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-email-opens-and-link-clicks)[Pros and Cons Details](https://www.g2.com/products/connectbase/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)