--- title: Connectbase Reviews meta_title: 'Connectbase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how Connectbase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 119 scale: '5' date_modified: '2026-07-17' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # Connectbase Reviews **Vendor:** Connectbase **Category:** [Location Intelligence Software](https://www.g2.com/categories/location-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 119 ## About Connectbase Connectbase is The Industry Cloud for Connectivity. Connectbase is a partner to the industry, enabling next generation buying and selling of connectivity, including automated quoting, and providing deep, trusted insights. Connectbase’s industry-leading platform, The Connected World, serves almost 300 providers globally, managing 2.7 billion locations across more than 150 countries. The Connectbase team has built a connected ecosystem transforming network buying and selling processes. Visit Connectbase at connectbase.com and follow us on LinkedIn at linkedin.com/company/connectbase-us/. ## Connectbase Pros & Cons **What users like:** - Users appreciate the **ease of use** of Connectbase, as it streamlines quoting and billing with automated processes. (3 reviews) - Users appreciate the **efficiency** of Connectbase, streamlining quoting and billing through automation and instant access to data. (3 reviews) - Users appreciate the **comprehensive data** from Connectbase, which streamlines access to network availability and pricing efficiently. (2 reviews) - Users love the **comprehensive information** provided by Connectbase, simplifying network availability checks and speeding up quoting processes. (2 reviews) - Users value the **data accuracy** of Connectbase, allowing for quick and reliable quotes with instant location-based information. (2 reviews) - Time-saving (2 reviews) - Access Ease (1 reviews) - Automation (1 reviews) - Connectivity (1 reviews) - Easy Access (1 reviews) **What users dislike:** - Users face challenges with **API integration issues** , especially in obtaining real-time automated broadband quotes reliably. (1 reviews) - Users find **integration issues** with API for real-time broadband quotes lead to inconsistencies and complications. (1 reviews) - Users find the **steep learning curve** challenging initially, but appreciate the seamless experience once fully implemented. (1 reviews) - Users struggle with **inconsistent quoting through API integration** , finding it difficult to obtain real-time broadband quotes. (1 reviews) - Users note a **steep learning curve** with Connectbase, but find it seamless once fully implemented. (1 reviews) ## Connectbase Reviews ### 1. Database connection **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjiv K. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Connectbase?** Ease for index, connection string, normalised table **What do you dislike about Connectbase?** As of now nothing is to dislike. How ever we can improve the performance **What problems is Connectbase solving and how is that benefiting you?** Real time location of the device and near by amenities by 360 ### 2. director of operations **Rating:** 4.0/5.0 stars **Reviewed by:** Jeronimo G. | Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Connectbase?** help businesses increase efficiency, reduce costs, and maximize profits. **What do you dislike about Connectbase?** the cost of the platform is very expensive, and it needs different modules for us to be useful **What problems is Connectbase solving and how is that benefiting you?** strategy development, market research and business planning ### 3. Connectbase as a Sourcing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** John I. | Vice President - Business Development & Carrier Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2022 **What do you like best about Connectbase?** Connectbase has 'turned a corner' for INDATEL and now appears to accurately portray and price our inventory for Layer 2 EVPL in a combined Instance. Connectbase is emerging as the 'gold standard' in the telecom industry. **What do you dislike about Connectbase?** Over the past couple years, Connectbase has struggled to maintain and support an excellent customer experience. I've experienced a significant change which, based on discussions with Connectbase appears to be sustainable and permanent. **What problems is Connectbase solving and how is that benefiting you?** Connectbase has and will continue to add and deploy expert resources to support the increasing demand for high-quality service and support. ### 4. Great and friendly experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Violeta J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Connectbase?** Quoting out in an easier and quicker way. Excellent visibility of our supplier's footprint. **What do you dislike about Connectbase?** It's an indispensable tool for our company. We are delighted. **What problems is Connectbase solving and how is that benefiting you?** Allow us to identify locations, products and services available. ### 5. Very good the support from PM and walk through the first stages. Slow technical support. **Rating:** 3.5/5.0 stars **Reviewed by:** Veronica B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Connectbase?** Capability of having access to new potential partners **What do you dislike about Connectbase?** Not easy to understand limitations of what has been contracted **What problems is Connectbase solving and how is that benefiting you?** Easy access to coverage and pricing of the suppliers ### 6. ConnectBase is the best platform to expand your network knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | Director- Solutions Engineering and Sales Support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Connectbase?** Their wiliness to adapt their platform based on your feedback **What do you dislike about Connectbase?** Not much, platform continues to improve. **Recommendations to others considering Connectbase:** Don't bite off the whole platform at once. Work with their team to develop an roadmap of where you want to go. Take advantage of their implementation/support team and don't be afraid to raise questions and concerns. **What problems is Connectbase solving and how is that benefiting you?** One platform for sales teams to see network and gain sales leads. Generating intelligent OnNet reports. Ability to send building lists to customer in their preferred format with a click of a button. ### 7. Great tool to integrate for daily consult and work. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Connectbase?** That I can be integrated to our apps and has instant information to show and to work. **What do you dislike about Connectbase?** Maybe the stages that we need to step on befoe completely use it, but I think its the common way to function. **What problems is Connectbase solving and how is that benefiting you?** Not having to use another tab outside the one I'm working on and having instant information without loading the request again. ### 8. A great help in business! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Connectbase?** Connectbase is very helpful in making a business plan and connecting with the adequate clients and external partners **What do you dislike about Connectbase?** The team was really helpful in my experience and they don't stop improving based on the reviews and the needs. **What problems is Connectbase solving and how is that benefiting you?** The main problem was finding the key to the adequate network in the business, and finding the right marketing strategy. ### 9. I use it every day. There are so many use cases. Love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Connectbase?** My team sales team uses it to see who they are competing with and my buying team uses it to see who they can source from. We also use it to share location and pricing out to our buyers and if our vendors provide pricing in Connectbase it makes it so much easier to price out our offnet and get it back to sales so they can close their deals faster. I also use it to look at our network in proximity to prospects. **What do you dislike about Connectbase?** They are growing so fast, that sometimes you have to wait for special requests. I have made suggestions on things that would help me solve a problem or make it easier to use and just about all of them have been implemented so really no complaints. **What problems is Connectbase solving and how is that benefiting you?** If I can send/receive pricing from other providers using the Connectbase API that is the biggest help as data changes frequently and it doesn't have to be manually updated. I wish every carrier would use it. I prioritize buying from vendors using it as the faster I can respond to a quote the more likely we get the business. I also use it to see who I am competing with so I can understand price setting. If I have no competition I am going to charge more vs a location that is saturated. Right now I am working on developing a new state and I needed to see all the providers who were close enough to my network so I could buy from them in market as well as see if I could offer a mid-haul business to connect their regional network and I was able to turn on my routes and layers showing servicing areas so I could direct my team to the appropriate networks with a clear understanding of possible use cases. ### 10. Sales Enablement Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Connectbase?** Ease of use, number of customers using the platform, tech personnel **What do you dislike about Connectbase?** Data quality, duplicate data, funneling all interactions through tickets, avoidance of personal interactions **What problems is Connectbase solving and how is that benefiting you?** our network inventory, product availability, routing, competitive data ### 11. Connectbase is a great resource **Rating:** 4.0/5.0 stars **Reviewed by:** Shayne R. | Sr Carrier Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** The ease of seeing providers at locations. The ability to use lat/long or address. Its a very clean interface. Calculating distances is a nice feature and uploading multiple sites into the platform is a great feature **What do you dislike about Connectbase?** Lat/longs almost always work accuratly, but there still seems to be mapping issues when putting addresses in. When using the measuring tool, i have found no way to unclick it when done, and have to close the program to reset it. **Recommendations to others considering Connectbase:** Mapping accuracy is key. It is about 80-90% accurate but really need a system thats closer to 98% **What problems is Connectbase solving and how is that benefiting you?** Huge benefits for being able to see which sites are possibilities for us. Great to be able to upload a csv file on hundreds of sites to overlay them with out network. The ability to see other's networks is a huge help and saves endless hours on quoting ### 12. Easy way to find partnership **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2023 **What do you like best about Connectbase?** The proper information displayed accurately and easy to find **What do you dislike about Connectbase?** The app could be faster and some characteristics could be displayed **What problems is Connectbase solving and how is that benefiting you?** To do a.proper market analysis and understand its benefits ### 13. It’s a great tool to connect with other Carriers **Rating:** 5.0/5.0 stars **Reviewed by:** Chriselda S. | Wholesale Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Connectbase?** Networking with other Carriers. Partnering up with other Carriers **What do you dislike about Connectbase?** So far I don't see any cons on the product/tool. **What problems is Connectbase solving and how is that benefiting you?** I'm new to using Connectbase so I can't really say. What I've been struggling is to have access to the demo and training tool. ### 14. Useful, Practical and Must-Have **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan N. | Carrier Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** I use Connectbase every day and is an integral part in doing my diligence to qualify for opportunities. ConnectBase helps me gather information including competitive landscape and fiber availability **What do you dislike about Connectbase?** I wish the layers of fiber on the map were more easily 'clickable' when viewing a densely populated area. This may not be an easy fix as there is so much fiber in high traffic areas but being able to see All competitors on one location would be easier to view. **What problems is Connectbase solving and how is that benefiting you?** I can provide sharper pricing to customers when I know there are more competitors in an area that we have fiber and gives me a more compelling argument to my management team to be more aggressive to win a solution. ### 15. Great time **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Connectbase?** Changes to updating config.i need to network more **What do you dislike about Connectbase?** I missed a few people I wanted to connect with. **What problems is Connectbase solving and how is that benefiting you?** Reaching clients that need circuits in Alaska ### 16. All the information you need in one location. **Rating:** 5.0/5.0 stars **Reviewed by:** Mirta F. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Connectbase?** Concise, streamlined, and full of useful information. **What do you dislike about Connectbase?** Not updated as often as I would prefer.. **What problems is Connectbase solving and how is that benefiting you?** Adding more and more connections daily. ### 17. Very Valuable Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Connectbase?** The services ConnectBase performs for us is extremely beneficial, allowing us to provide our customers with the most up-to-date information. **What do you dislike about Connectbase?** The one struggle I tend to see is turn around time for completing complex tickets. **What problems is Connectbase solving and how is that benefiting you?** Helping create Building List and near net analysis. This is one of the most important tools I use daily. ### 18. Connectbase is invaluable! **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Director of Wholesale & Carrier Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Connectbase?** The ability to connect with our customers and partners in a "real-time" style environment with respect to quoting, ordering, route mapping, network identification, and more simply automates almost every step of the business. **What do you dislike about Connectbase?** Challenges and limitations are minimal and usually able to be resolved quickly. **Recommendations to others considering Connectbase:** Look at it for the entire package and the overall value that it will bring to your business. The ROI is easily recognized. **What problems is Connectbase solving and how is that benefiting you?** Connectbase provides the platform to continuous improvement through automation, thus eliminating wasted employee cycles on repetitive or overlapping tasks and processes. We can simply do more with less! ### 19. Very nice tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Connectbase?** One stop to get our network info, building list, and rate card. Really helps get our info shared around the industry. **What do you dislike about Connectbase?** I think it is pricy to get some services from Connectbase, such as pulling our near-nets, etc. **What problems is Connectbase solving and how is that benefiting you?** It really helps when I need to justify a build by pulling market info in the area of the build. ### 20. start up support **Rating:** 5.0/5.0 stars **Reviewed by:** Carole H. | Manager, Carrier Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Connectbase?** The Connectbase team has been very patient in helping us to determine our needs and crafting the tool to our company. **What do you dislike about Connectbase?** I'm very happy with the tool. We haven't experienced any big roadblocks. **What problems is Connectbase solving and how is that benefiting you?** Quoting using many different vendors and platforms. Mapping our network footprint. ### 21. Connectbase is one of our more useful tools **Rating:** 4.0/5.0 stars **Reviewed by:** Randy R. | Carrier Sales Engineer, Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Connectbase?** Network maps, building detail and how our network maps are organized **What do you dislike about Connectbase?** I have not discovered a downside. We went from multiple Excel spreadsheets to Connectbase, so the improvement is 10-fold. **Recommendations to others considering Connectbase:** We have found that using Connect Base has saved us countless manhours. We had a very manual process to track fiber locations, and even more fragmented was our tracking of other carrier networks. Once we started using ConnectBase, we realized we had very powerful tools at our fingertips. **What problems is Connectbase solving and how is that benefiting you?** Near net location lists. The accuracy coming from Connect base improves every month. ### 22. Great staff and willingness to work with their customers **Rating:** 5.0/5.0 stars **Reviewed by:** Tim A. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Connectbase?** Single source for fiber routes and pricing **What do you dislike about Connectbase?** I haven't used connectbase enough to form a strong dislike for any features **What problems is Connectbase solving and how is that benefiting you?** Turn around time to quote and exposure of Iris' network ### 23. Connect base at Incompas **Rating:** 5.0/5.0 stars **Reviewed by:** Steve A. | Director Vendor Relations, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Connectbase?** By far the most complete and easy to use carrier database in the industry. **What do you dislike about Connectbase?** Nothing. All good. Every acces has been good **What problems is Connectbase solving and how is that benefiting you?** Identifying on net carriers ### 24. Happy I do not recall my fiber infrastructure days before Connectbase **Rating:** 5.0/5.0 stars **Reviewed by:** Jared B. | Director of Carrier Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** Connectbase has become a frequently used tool for our entire team. **What do you dislike about Connectbase?** There is not anything I dislike. It can be challenging to locate certain addresses but that is a function of the address itself, not the database. If I had one wish it would be for the fiber routes to be a little more accurate and detailed. **What problems is Connectbase solving and how is that benefiting you?** Quickly locating on-net fiber buildings. Understanding the competitive options available. Significantly improved productivity. ### 25. New to Connectbase **Rating:** 5.0/5.0 stars **Reviewed by:** Keith G. | Director of Carrier, Government & Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Connectbase?** Being able to review the competition around us and for canvassing. We also like our wholesale partners to review and make requests. **What do you dislike about Connectbase?** There are so many things within the program to learn and use it just takes time to learn it all otherwise I can't find anything really wrong with this platform. **What problems is Connectbase solving and how is that benefiting you?** We solved what the market rates should be in being more competitive with our services. ### 26. ConnectBase: Great for Carriers **Rating:** 4.5/5.0 stars **Reviewed by:** Rod D. | Manager, Wholesale Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** ConnectBase is a very flexible system for the bread and butter aspect for a Carrier/Wholesale provider. It can enhance sales with the ease of the Connected World platform and also its CPQ provides multi-term, multi-product, and multi- location quotes to the customers. **What do you dislike about Connectbase?** Thus far, have not encounterd anybaspect of the platform to dislike. **What problems is Connectbase solving and how is that benefiting you?** The platform provides employee efficientcy and productivity gains to concentrate on Sales. ### 27. Overall good. It’s not doing everything we need and price will double to achieve goals **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Connectbase?** Most companies use connect base is some capacity. So it is an easy way to connect. **What do you dislike about Connectbase?** We aren't trying to do complicated things. It seems there are expensive upgrades for some basic needs. **What problems is Connectbase solving and how is that benefiting you?** We are able to ingest other companies info as well as allow them to ingest ours. ### 28. ConnectBase has a ton of information! **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle A. | Sales Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** It provides you with detailed information. **What do you dislike about Connectbase?** It's a little bit harder to understand in the beginning, but once you figure out the 8 identifiers at the top you realize each one of those will bring you where you need to go. **What problems is Connectbase solving and how is that benefiting you?** We can identify areas in which we can canvas and sell our services. ### 29. Director of Strategic Sourcing **Rating:** 5.0/5.0 stars **Reviewed by:** Diane R. | Director of Strategic Sourcing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** Connectbase allows us to have one source to get quotes from all carriers. The list of tenants in buildings is excellent for prospecting. **What do you dislike about Connectbase?** It has been difficult to get broadband quotes from some carriers working properly. **What problems is Connectbase solving and how is that benefiting you?** With Connectbase we significantly reduced the time it takes to create connectivity quotes. ### 30. Life Changing Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy L. | Sr. Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Connectbase?** Connect Base has changed the way we look at the marketplace for growth and partnership. **What do you dislike about Connectbase?** There is n othing not to like about the platform. **What problems is Connectbase solving and how is that benefiting you?** DF&I is solving daily connection needs with our routes and existing carrier routes to deliver end-to-end solutions for customers. ### 31. ConnectBase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Connectbase?** Great company- commmitted to customers. Like working with them **What do you dislike about Connectbase?** Like most of their service - some building tenant information seems outdated **What problems is Connectbase solving and how is that benefiting you?** They provide lot building information. Network information. Quoting. ### 32. New to ConnectBase **Rating:** 5.0/5.0 stars **Reviewed by:** Bill W. | Regional Wholesale Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Connectbase?** very useful tool for network visablity for use to find my customer base **What do you dislike about Connectbase?** Everything is working perfect, I'm just getting to know the program **What problems is Connectbase solving and how is that benefiting you?** Finding network infrastructure for visibility to my customer base ### 33. I use Connectbase daily for research for potential partners. **Rating:** 5.0/5.0 stars **Reviewed by:** Dave K. | Director, Carrier - Federal Sales, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Connectbase?** NearNet and mapping information and how it overlays for review **What do you dislike about Connectbase?** The information is only as good what is provided. **Recommendations to others considering Connectbase:** Do it **What problems is Connectbase solving and how is that benefiting you?** Competition, partners, diversity requirements ### 34. Excellent service that has greatly helped automate our processes and quoting. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan R. | Sales and Quoting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Connectbase?** Integration has been an excellent in allowing us to share our data. **What do you dislike about Connectbase?** As of right now, I do not have any relevant feedback for disliking. **What problems is Connectbase solving and how is that benefiting you?** Integration, speed of quoting, and ease of use. Automation is the way to go. ### 35. Excellent data base and good people **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Connectbase?** I like the fact that the vast majority of my carrier customers use Connectbase **What do you dislike about Connectbase?** It's sometimes difficult to know what services we purchased from the platform and if you didn't it is usually expensive to what you need **What problems is Connectbase solving and how is that benefiting you?** Being able to have our on-net/near-net list seen by our customers via the Connectbase API and so they wait any longer for us to send out a new updated on-net/near-net address list. ### 36. Sales Support Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren W. | Sales Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Connectbase?** It gives us the ability to have immediate access to information at specific addresses. **What do you dislike about Connectbase?** Everything has been working great, we have nothing to complain about. **What problems is Connectbase solving and how is that benefiting you?** We are able to serve our customers by knowing who is best to service their address. ### 37. experience has been good. there are some functions that I feel should be available, but are not. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Connectbase?** distributing buildings list made easy network intelligence KMZ info and network intelligence none **What do you dislike about Connectbase?** inability to modify list distributions things work properly **Recommendations to others considering Connectbase:** none **What problems is Connectbase solving and how is that benefiting you?** publishing serviceability and ease of locating providers to serve off-net locations ### 38. Fantastic resource for Network availability **Rating:** 4.5/5.0 stars **Reviewed by:** Jack M. | Commercial Sales Channel Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** Response to our specific needs and ease of use **What do you dislike about Connectbase?** There is really nothing that I could comment on here. **What problems is Connectbase solving and how is that benefiting you?** Standardizing network and building list in one central location. ### 39. Happy we found the Connected World **Rating:** 4.5/5.0 stars **Reviewed by:** Nelson M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Connectbase?** I can enter an address of a commercial building and immediately get the tenant info of that building. **What do you dislike about Connectbase?** The accuracy of the tenant data was suspect in the beginning. C2F stepped up and corrected the majority of the issues. **Recommendations to others considering Connectbase:** The support is outstanding and they are more than happy to customize it to what you need to have to make the most impact **What problems is Connectbase solving and how is that benefiting you?** It solves the mystery of the opportunity of a potential target market and helps us determine the validity of building into a specific market. ### 40. Very happy with our decision. **Rating:** 5.0/5.0 stars **Reviewed by:** F L. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Connectbase?** Great team to work with and immediate positive results **What do you dislike about Connectbase?** So far all is well with our initial onboarding. **What problems is Connectbase solving and how is that benefiting you?** Market visibility. Already getting referrals even bofore going live. ### 41. C2F is able to respond with serviceability results on bulk quotes within minutes. **Rating:** 4.0/5.0 stars **Reviewed by:** Cinthya C. | quotations coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Connectbase?** What has been most helpful with this platform has been the CPQ portal. The CPQ feature has significantly helped me with bulk quote requests. Before C2F, I would have to search manually for the providers available on a site per-site basis. However, C2F has saved me a lot of time since they automatically do the provider search for you. The results are accurate for the most part. C2F has also helped display what DIA providers might be available for an address. Furthermore, if I don't have an existing relationship with a particular provider that partners with C2F, C2F is willing to make that introduction. **What do you dislike about Connectbase?** The main downside to C2F is that accuracy seems to vary by provider. The main issue we have seen has been with AT&T. What may display as on-net on the CPQ portal may not be on-net on AT&T's APEX portal. Thus, we do find ourselves having to verify CPQ results on our direct vendor portals. Another thing I wish was more accurate on C2F is the DSL speeds that are available per site. C2F's DSL speeds available with Lumen are not always what we see on our Lumen Vendor Control Center portal. For DSL speeds with C2F, I checked on both the pricing tool and CPQ results. **Recommendations to others considering Connectbase:** I would recommend them to have C2F walk them through all the features. A 3-day demo may be helpful to see if C2F is a valuable tool that they can see utilizing daily. **What problems is Connectbase solving and how is that benefiting you?** One of our problems that C2F helped solve was connecting us with providers in Alaska. Our rep has provided virtual introductions for various providers, who we have been able to add as new partners. We have also been able to contact new vendors through C2F, who were nonresponsive when we reached out directly. ### 42. Excellent product and customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Connectbase?** Number of locations. With over a billion locations there is significant building coverage. **What do you dislike about Connectbase?** Would like more information on near-net buildings. **What problems is Connectbase solving and how is that benefiting you?** How to best reach new buildings and customers and the potential options. ### 43. C2F Helps our Quote Desk Improve Turnaround Time for Alternate Provider Quoting **Rating:** 4.0/5.0 stars **Reviewed by:** Michael G. | Revenue/Margin Assurance Analyst II, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Connectbase?** C2F has a huge database of provider lit building lists and pricing. The APIs allow great flexibility in finding relevant providers, products, services to meet our quote team's needs. The C2F team is always helpful in resolving issues and listening to our input/feedback for improving their site and APIs. **What do you dislike about Connectbase?** Within the site, there are a lot of overlapping/somewhat confusing tools and views that make it sometimes difficult to know where exactly to go. A single sign-on would also be very helpful while navigating across different tools in the C2F environment **What problems is Connectbase solving and how is that benefiting you?** We no longer have to maintain spreadsheets/internal databases with large lit building lists. The benefits are that we can more easily and quickly determine serviceability and return pricing information without the use for individual files. Quicker turnaround time means better responsiveness to our sales team and better opportunities for customers. ### 44. Great product. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Connectbase?** Creates ways to increase revenue.and great product. **What do you dislike about Connectbase?** There is nothing to dislike for that product. **What problems is Connectbase solving and how is that benefiting you?** Creating a pipeline ### 45. Director **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Connectbase?** We have only just begun our relationship but the tools are very useful and the team members are very knowledgeable **What do you dislike about Connectbase?** Data Integrity and Security. Need to confirm both. **What problems is Connectbase solving and how is that benefiting you?** Serviceability and API with partners to reduce swivel chair. ### 46. The data provided by C2F is the foundation for everything we do. We couldn't operate without it **Rating:** 5.0/5.0 stars **Reviewed by:** Vince D. | LICENSED ASSOCIATE REAL ESTATE BROKER, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Connectbase?** The best thing about C2F is their team. They are always there to put a set of eyes on things, whether good or bad, which is unusual for a software company. They constantly strive to make improvements in the data they provide and customer feedback is not only acknowledged, its often implemented too. In the time since we started using C2F, we have added almost a dozen new carriers to our portfolio, both large and small, and it has enabled us to pass significant savigs and choices on to our channel and customer base. **What do you dislike about Connectbase?** If I had to find a flaw with C2F it would be the UI. I can appreciate that the system does its core function so well and the staff is so on top everything that the UI could be overlooked, but in comparison to other services it does feel a bit dated. **Recommendations to others considering Connectbase:** If your business requires a tool like this, there really is no competition out there. C2F's team and data are far ahead of the one or two other providers who offer a similar service **What problems is Connectbase solving and how is that benefiting you?** As a tier 2 provider, we rely heavily on our carrier relationships. C2F allows me to expand my network reach by connecting me to fiber providers who can service my customers immediate needs. Over time we built enough relationships to the point where we are now able to competitively bid out each request with over 2 dozen carriers -- leading to greater choice, better rates, and increaed margins. ### 47. Makes finding fiber easier-easier to find, easier to sell **Rating:** 5.0/5.0 stars **Reviewed by:** Ben S. | National Account Executive, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Connectbase?** Connected to Fiber helps provide competitive intelligence on buildings I'm looking to enter, as well as an understanding of other providers locally to help support my customers. **What do you dislike about Connectbase?** Some of the information is dated on businesses within buildings, nothing is perfect, but at least I have an idea of potential customers for building penetration. **Recommendations to others considering Connectbase:** In trying to figure out what's around and working with network-building organizations, C2F has helped move conversations into doing business faster. **What problems is Connectbase solving and how is that benefiting you?** In building business cases for proactive builds I am able to provide my leadership with insight on buildings, competitors for us to make a better "educated" investment on prospective building. ### 48. Connected2Fiber has helped my team trim down our time to quote and enhance our carrier partnerships. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Connectbase?** The most helpful aspect is unlocking nationwide serviceability and pricing understanding for our team. We can take on any Type II/III opportunity presented to us and quickly provide our internal partners the information needed to turn that opportunity into reality. **What do you dislike about Connectbase?** Our team found the user interface a bit challenging for our business needs. Also, there are times where the APIs which we connect to don't provide ALL the information we want in one succinct package, which requires additional work by our development team. **What problems is Connectbase solving and how is that benefiting you?** We've already solved for immediate serviceability checks and are continuing to solve for pricing and quoting using the CPQ API in our internal toolset. We aim to align as much of our provider's pricing as possible in our C2F instance so that we can scale using C2F APIs in the long term. ### 49. Must Have Application for Facilities-based Technology Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Connectbase?** The account team at C2F ensures that our instance is exactly what we need for our sales, marketing and other purposes. Being able to view the market and our competitors in relation to our network and buildings is invaluable to us. **What do you dislike about Connectbase?** What is there to dislike? Any concern or suggestion I've ever had has been taking into account by the development team and our account team. New features are being added all the time. **What problems is Connectbase solving and how is that benefiting you?** We are able to see more potential Prospects within C2F than we could previously because we can see them in relation to our building and our network paths. We also are able to keep on top of the changing requirements by Carrier providers for the correct format for submitting information (such as our building list) to them to increase our sales. ### 50. Extremely valuable tool that makes my job easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Connectbase?** The amount and accuracy of the data contained within the application **What do you dislike about Connectbase?** I wish uploaded addresses could be displayed within the Connected World map view and shown in relation to available fiber. When scrolling into view a searchable address location, the location icon disappears as you scroll in and out. This results in having to re-enter the address in the search box again to make it reappear **What problems is Connectbase solving and how is that benefiting you?** In a much more efficient manner, my team is able to find potential vendor partners to purchase transport and/or broadband services for in support of our customers. We used to utilize several different applications or data sources and we're now able to find this information within Connected World. We've identified vendors we didn't know offered services in a given area and have developed a handful of new beneficial partnerships. ## Connectbase Discussions - [Would like to see pending updates/requests from other users - and how C2F is prioritizing those.](https://www.g2.com/discussions/50276-would-like-to-see-pending-updates-requests-from-other-users-and-how-c2f-is-prioritizing-those) - 1 comment, 2 upvotes - [View Connectbase pricing details and edition comparison](https://www.g2.com/products/connectbase/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A37%3A40+-0500&secure%5Bsession_id%5D=6a8914b5-a0b0-4fb1-8840-f7a3dedc16a5&secure%5Btoken%5D=21b094b9161901fb6dc4501a79e81edb4707f0ec47eadb98f290f13482f4a4d8&format=llm_user) ## Connectbase Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Connectbase Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Cartography** - Map Design - Vector Mapping - Data Visualization - Overlaying **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Analysis** - Predictive Analysis - Distance Analysis - Spatial Analysis - Data Stream **Segment Trending** - Web - Social - Benchmarks - Finance **Quoting** - Grouping - Quote Document Generation - Ordering - Contracts **Reporting** - Data Transformation - WYSIWYG Design - API Integrations **Analysis** - Custom Dashboards - Reports - Integrations **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Channels** - Mobile User Support - Channel Partner Support **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Platform** - CRM Integration - Integration API - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications ## Top Connectbase Alternatives - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (516 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,876 reviews)