# Connectbase Reviews **Vendor:** Connectbase **Category:** [Location Intelligence Software](https://www.g2.com/categories/location-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 119 ## About Connectbase Connectbase is The Industry Cloud for Connectivity. Connectbase is a partner to the industry, enabling next generation buying and selling of connectivity, including automated quoting, and providing deep, trusted insights. Connectbase’s industry-leading platform, The Connected World, serves almost 300 providers globally, managing 2.7 billion locations across more than 150 countries. The Connectbase team has built a connected ecosystem transforming network buying and selling processes. Visit Connectbase at connectbase.com and follow us on LinkedIn at linkedin.com/company/connectbase-us/. ## Connectbase Pros & Cons **What users like:** - Users appreciate the **ease of use** of Connectbase, streamlining quoting and pricing with instant, location-based data. (3 reviews) - Users appreciate the **efficiency** of Connectbase, streamlining workflows and providing instant data for faster quoting and billing. (3 reviews) - Users value the **comprehensive data** of Connectbase, providing instant insights for accurate and efficient quoting processes. (2 reviews) - Users value the **comprehensive information** provided by Connectbase, simplifying access to carrier presence and pricing data. (2 reviews) - Users value the **data accuracy** of Connectbase, providing instant insights for efficient network provider evaluations and quotes. (2 reviews) - Time-saving (2 reviews) - Access Ease (1 reviews) - Automation (1 reviews) - Connectivity (1 reviews) - Easy Access (1 reviews) **What users dislike:** - Users face challenges with **API integration issues** , affecting the consistency of real-time automated broadband quotes. (1 reviews) - Users face challenges with **API integration for real-time quotes** , leading to inconsistency in broadband availability and functionality. (1 reviews) - Users find the **steep learning curve** challenging initially, but appreciate the seamless experience once mastered. (1 reviews) - Users face challenges with **inconsistent API quoting** , impacting the reliability of real-time broadband quotes from carriers. (1 reviews) - Users find the **steep learning curve** of Connectbase challenging initially, but appreciate its seamless operation once mastered. (1 reviews) ## Connectbase Reviews ### 1. Highly Automated and Seamless Integration for Streamlined Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Andre M. | Project Manager, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Connectbase?** It is highly automated so it eliminates all manual processes thus promoting a streamlined workflow in quoting, pricing and billing. It seamlessly integrates with other tools in API ecosystems, this ensures we have a highly streamlined workflow as we work from a single platform. **What do you dislike about Connectbase?** It has a steep learning curve for new users but its seamless once implemented. **What problems is Connectbase solving and how is that benefiting you?** Traditional manual quoting, ordering serviceability checks are very slow and error prone. Connectbase solves this by automating these processes thus reducing quote to order cycle times drastically. This ensures fast deals closure and accuracy which promotes customer satisfaction and retention. ### 2. 'Connectbase - Essential for promoting your fiber network **Rating:** 5.0/5.0 stars **Reviewed by:** James T. | Vice President - Carrier and Strategic Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Connectbase?** Connectbase provides a visual depiction of our fiber network, as well as identifying on-net and near-net buildings. Connectbase has the formats for loading our on-net and near-net buildings into other companies databases. I turn up Connectbase every day to have available to view locations my team is working on. **What do you dislike about Connectbase?** Does not provide a "street-view" like Google Earth does. Would like Connectbase integrated with Salesforce for greater ease of use, and including verified on-net and near-net locations in sales opportunities. **What problems is Connectbase solving and how is that benefiting you?** Identifying near-net buildings in addition to on-net buildings. Resulting activity is positive sales opportunities that quickly turn into orders. ### 3. Game Changing **Rating:** 4.0/5.0 stars **Reviewed by:** Chris T. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Connectbase?** The Connectbase services facilitates GDS to automate our circuit quoting process. With Connectbase, we have a nearly single pane of glass to view all relevant vendor availability. This is to inclued the ability to see which vendors may be in an area where GDS does not yet have a relationship with. **What do you dislike about Connectbase?** We do sometimes have instances of not always getting the expected response for certain queried locations. There is not always a way to know that a potential vendor did not get offered. **What problems is Connectbase solving and how is that benefiting you?** We no longer have to search to find what providers are servicing particular locations and also have the ability to have a one stop shop to get pricing for all potential vendors. Before Connectbase we had to determine the vendors servicing a location and go to them individually to obtain pricing. ### 4. the perfect connection platform for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Antony B. | Digital Marketing , Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Connectbase?** I like this platform as the ideal option to establish and manage effective connections in different business areas. It stands out for its intuitive and easy-to-use interface, which allows users to navigate the platform without difficulty. Implementing Connectbase is a simple and fast process. Its features and tools are designed to adapt to different industries and business needs, making it easy to integrate the platform into any business.its technical support team is available to resolve any questions or problems that users may have, ensuring a positive and satisfying experience.it has a wide range of functions, from supplier search to project management and real-time collaboration. **What do you dislike about Connectbase?** Some users have said that the loading speed can be slow at times, which can affect productivity and user experience. However, this problem tends to be infrequent, that is one of the things I don't like about the platform, otherwise I agree, since the ability to synchronize with popular CRM and project management applications is one of the Connectbase's strengths. **What problems is Connectbase solving and how is that benefiting you?** This platform has helped to establish effective connections and efficiently manage all relationships in the business environment, with Connectbase being the ideal option. With its easy-to-use interface, ease of implementation and wide range of features, this platform optimizes all business relationships, this platform offers real value for companies of all sizes and sectors. It has also provided us with an unparalleled connection experience and is highly recommended for those looking to drive their business to success. ### 5. Great Solution with room for growth. **Rating:** 4.5/5.0 stars **Reviewed by:** Adam S. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Connectbase?** The wide array of provider maps and connectivity serviceability data. **What do you dislike about Connectbase?** Not all providers provide KMZ files. The maps and UI feel outdated. There is data in broadbandmap.fcc.gov that is not in connectbase. **What problems is Connectbase solving and how is that benefiting you?** We use connect base for location and servicability data. Our customer often are not in lit buildings so we rely very heavily on the tower, data center, CO, and other layers as well. ### 6. Wholesale / Carrier Sales Executive who uses ConnectBase in current job role. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Connectbase?** Ease of use. The content within the tool is useful for both buyers and sellers, and also sparks conversations for new opportunities when mentioning "we are a current user of ConnectBase and most of our customers our as well." Customer support has been very good as I understand it from our Sales Operations Team feedback as well. **What do you dislike about Connectbase?** Nothing that I have found yet to dislike. I know the platform will continue to evolve and continuing to get smaller providers fiber maps and on-net buildings on board in the platform will continue to happen. **What problems is Connectbase solving and how is that benefiting you?** Market Intelligence is solved for us and our customers / prospects. ### 7. My experience is getting better but has a ways to go. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Connectbase?** You have done a great job getting a large group of my peers into your ecosystem which makes my job easier as I have many of the people I talk to all in the same place. I like it that you take care of our onnet building list as that fell on me before we became users. **What do you dislike about Connectbase?** Your system is still wonky. I have flat files sent to Windstream who is not a Connect Base user and they consistently find errors from file to file. I am almost tempted to have them taken off the list. But this last trouble ticket I noticed that a steady stream of communication went back and forth trying to fix the issue. Kuddos to Idris Adekunie **What problems is Connectbase solving and how is that benefiting you?** Getting my end customers (Wholesale) our building list and pricing making it easier to have an experience with Arvig. ### 8. The go-to tool for finding network serviceability and enterprise location data in the same platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff G. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Connectbase?** The ease of looking up specific locations and getting all the information about the building, tenants, on-net and near-net service providers. **What do you dislike about Connectbase?** I haven't experienced any issues with the platform. **What problems is Connectbase solving and how is that benefiting you?** The platform solves my previous issues of navigating several tools to perform tasks. ### 9. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Erin W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Connectbase?** Using Connectbase, I'm able to upload spreadsheets of addresses to find the on-net and near-net providers, as well as the LEC serving that area. I find this to be a very helpful tool as I source many carriers to provide wireless backhaul for my client. Connectbase makes my job easier and that's what I love about it. **What do you dislike about Connectbase?** I'm still learning the program, but I do find that some of the functions are not very intuitive and I have to use a lot of trial and error in order to utilitize many of the functions. **What problems is Connectbase solving and how is that benefiting you?** Connectbase helps me to find carriers across the country to provide wireless backhaul quotes. Using the List function, I am able to sort through lists and find carriers in a very short time. Connectbase saves me time and phone calls/emails to find the right carrier for my needs. ### 10. Connectbase has been a good resource for vendor RFQ's **Rating:** 3.5/5.0 stars **Reviewed by:** grant j. | Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Connectbase?** The best part of Connectbase is that you can request a quote in one area as long as you have the vendors API's. Without the API's Connectbase would be challenging to work in and a last resort for me. **What do you dislike about Connectbase?** Discrepancies in pricing and last mile vendor. On a couple of occasions, I have generated a quote that did not have the last mile vendor or had a different price than what the vendor provided via email. This needs to be fixed to give the user a great user experience. **What problems is Connectbase solving and how is that benefiting you?** Better user interface. This helps the user navigate more freely and have a better overall experience navigating all the different options and tabs. I have not used Connectbase as much as I would like. But I'm trying to get better t using it. ### 11. ConnectBase Review **Rating:** 4.5/5.0 stars **Reviewed by:** James H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Connectbase?** ConnectBase is a great all in one quoting tool that is easy to use and has great Features that will help any Sales team become more efficient. The Customer support is great. **What do you dislike about Connectbase?** It would be nice to have APIs for taking ASRs from the Carriers. **What problems is Connectbase solving and how is that benefiting you?** Connectbase allows my team to see providers for the location and get pricing ASAP. ### 12. The best market intelligence and location intelligence software is Connectbase. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa W. | CMO, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Connectbase?** The most preferred aspect of Connectbase is that I can find any information very easily. It is a suitable platform for business work. It is very easy to navigate. It is very easy to use and has saved me a lot of time. It is an excellent platform for buying and selling, as it makes it easy to find buyers and sellers. **What do you dislike about Connectbase?** Sometimes it gets confusing while navigating. The interface and workflow take a fair amount of time to get used to, which would be nice to address. And there is no such problem here. Everything seems wonderful to me. **What problems is Connectbase solving and how is that benefiting you?** Connectbase has solved buying and selling and is a very helpful platform to understand market segments. My communication in business has improved a lot. As a result, I have benefited a lot. It is really a great platform to find customers through. ### 13. Very good informative and helpful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Joe C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Connectbase?** Being able to see competitors in certain areas of where we can service. **What do you dislike about Connectbase?** Needs to be an easier and automated way to connect to customers/prospects. **What problems is Connectbase solving and how is that benefiting you?** Helps identify providers quickly and efficiently ### 14. Amazing support in terms of knowledge and accessibility. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Connectbase?** I like the support I get from our Success Manager. **What do you dislike about Connectbase?** The modules can be unintuitive, and the viewability of the pricing, in particular, is difficult. **What problems is Connectbase solving and how is that benefiting you?** We use this internally to quickly identify our lit buildings and see details about those buildings. Our external customers, who use C2F themselves, can view our network routes. ### 15. Cutting Edge Tech and High Value Impact **Rating:** 5.0/5.0 stars **Reviewed by:** C. Steven L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Connectbase?** Simple and easy to use while, delivering great value and insights **What do you dislike about Connectbase?** Nothing to dislike and very easy to use! **What problems is Connectbase solving and how is that benefiting you?** Better solution for selling our products ### 16. It's an easy to use platform and I like that many of our vendors are included as well. **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie Z. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Connectbase?** I find that it's easy to navigate and find the information that I'm looking for quickly **What do you dislike about Connectbase?** I wish more of our partners were included **What problems is Connectbase solving and how is that benefiting you?** It's a great way for us to share our building list and network with our partners as well as digest their network information. It has also been a great tool for me in finding information regarding areas that we can't service when I'm trying to help a partner that's looking for service in an area where I can't help them, then I can help to point them in the right direction of a different company that may be able to help. ### 17. Customer Focused **Rating:** 5.0/5.0 stars **Reviewed by:** Karen N. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Connectbase?** Evolving ecosystem with both buyers and sellers in mind. The system is quite intuitive, though your CSM will be a required and invaluable resource. **What do you dislike about Connectbase?** Some of the bugs have a longer resolution time than desired. **What problems is Connectbase solving and how is that benefiting you?** Quick quotes and diversity of suppliers at a given location. ### 18. Good tool to access provider data **Rating:** 3.5/5.0 stars **Reviewed by:** Jerry K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Connectbase?** Connectbase is a powerful tool to provide summaries of building lists to share and/or ingest in managing the day to day operations of being a service provider. We have not utilized a competitors service to date. **What do you dislike about Connectbase?** There have been some challenges in getting accurate data loaded to our Connectbase instance. We need 100% confidence that data is accurate to effectively manage our business. **What problems is Connectbase solving and how is that benefiting you?** Connectbase allows our company to share building lists and pricing information for providers and vice versa. The CB team also is performing quarterly updates to refresh our Near Net buildings. ### 19. Incredible Amount of Content **Rating:** 4.0/5.0 stars **Reviewed by:** Jerry K. | Director Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Connectbase?** Accessing key data and supplemental information as new opportunities are evaluated **What do you dislike about Connectbase?** Inconsistencies and an understanding of who is ingesting our data and who's data we can access **What problems is Connectbase solving and how is that benefiting you?** Providing snapshot of suppliers serving a particular geography and access to rate cards ### 20. Happy to have it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Connectbase?** Connectbase helps my team find out where facilities are faster than before. It also helps other providers find us! **What do you dislike about Connectbase?** The process to connect with other providers is a little slower than I would like but it works. **What problems is Connectbase solving and how is that benefiting you?** Connectbase is helping other providers find our company. ### 21. Appreciate the collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Connectbase?** Location qualifications and the ability to see all available. **What do you dislike about Connectbase?** From the proposal paperwork perspective, I am restricted as I cannot quote our entire suite of products. **What problems is Connectbase solving and how is that benefiting you?** Provides an aggregated view of the carriers available at a specific location. ### 22. Best platform for a telecom business. **Rating:** 5.0/5.0 stars **Reviewed by:** Paras B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Connectbase?** Connectbase is very easy to use and helps our company find out what bb or dia options are the best for the location we are looking for. Gives excellent information that helps us and, even better, the customer! **What do you dislike about Connectbase?** Sometimes it does take long, but it is not a major issue. **What problems is Connectbase solving and how is that benefiting you?** We get to see what location has great bb or dia options for the business we are trying to help. ### 23. User/Admin Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Connectbase?** Detailed data is excellent and very useful in trying to make important business decisions. Customer interface team (Mike Berman) is knowledgeable and easy to work with. In fact, most all I have interacted with area excellent. **What do you dislike about Connectbase?** A little difficult to bridge the features of the tool with how an Admin/User can best use it. Inability to set polygon areas and generate market data in those defined areas. **What problems is Connectbase solving and how is that benefiting you?** Better understanding our target market segments. Improving the relationships with potential, target customers. In fact, helping a great deal with both sides in the value chain (customer and supplier, who in this case could be a CLEC in a remote area) ### 24. Very beneficial **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Connectbase?** Make the pricing an quote management tools so much easier to use **What do you dislike about Connectbase?** No dislikes. Makes the process easier for sales **What problems is Connectbase solving and how is that benefiting you?** Ease of pricing processes ### 25. Sr GIS Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Brian C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Connectbase?** One location for fiber provider routes and building connections. **What do you dislike about Connectbase?** I'm still figuring out how best to use all the functions. **What problems is Connectbase solving and how is that benefiting you?** Finding the on net and near net fiber around my sites. ### 26. Connectbase Attendee **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Connectbase?** I like the centralized real time concept of pricing and verification. **What do you dislike about Connectbase?** As a commericial team, we have been waiting for a usable product (not entirely the fault of Connectbase) to use for pricing automation. **What problems is Connectbase solving and how is that benefiting you?** Have not yet deployed. ### 27. Sales director **Rating:** 5.0/5.0 stars **Reviewed by:** Greg J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Connectbase?** Connectbase allows carriers to quickly locate vendors for services, capacity and diversity **What do you dislike about Connectbase?** Some of the integration processes take a few tries to get straight **What problems is Connectbase solving and how is that benefiting you?** Quick pricing, vendor availability and competition ### 28. Connectbase to Drive Sales and Manage Buying **Rating:** 5.0/5.0 stars **Reviewed by:** Ian H. | Director, Carrier Sales, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Connectbase?** Being able to sell our fiber assets so others are able to view where our network connects **What do you dislike about Connectbase?** Can get confusing at times when navigating through the software platform **What problems is Connectbase solving and how is that benefiting you?** Once we're able to list our buildings and assets, it will provide a tool for our customers to quickly look up where they can buy connectivity from us. ### 29. It is a work in progress, but headed in the right direction! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Connectbase?** It shows the available providers at each location. Provided the NPA-NXX information based on location. Simple to navigate. The fiber Map - and address look-up. **What do you dislike about Connectbase?** I do not like how the data is returned when running a quote. The information that comes back is hard to read and is not organized well. Having to scroll to the right to gather all the necessary information makes it difficult to capture the information I am looking for. **What problems is Connectbase solving and how is that benefiting you?** They are solving having to look up serviceability checks in each carrier portal for each individual carrier for every single location. In addition, Connectbase is also marking up the pricing so that is no longer a manual requirement for our department. ### 30. Vyve Broadband **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | Vendor Channel Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Connectbase?** This team has been very helpful and instrumental is allowing us to have an online portal for sharing our lit buildings for our wholesale and carrier partners. They have taken on a huge tasking helping us convert a multitude of formats to a single viewable site. **What do you dislike about Connectbase?** Nothing, this team has been great to work with. **Recommendations to others considering Connectbase:** Highly recommend **What problems is Connectbase solving and how is that benefiting you?** Having a single source for lit buildings ### 31. Great tools and even better partners **Rating:** 5.0/5.0 stars **Reviewed by:** Dillan C. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Connectbase?** Connectbase not only makes gaining technical insights for our team effortless, but they also help us paint a picture of our network and services for our external partners a breeze. **What do you dislike about Connectbase?** Partnering with Connectbase has opened up productivity and efficiencies for our company. When I have to think about what I dislike, I simply come up short of things to say. Their team does a great job from both a service and support point of view. **What problems is Connectbase solving and how is that benefiting you?** Connectbase gives our company an easy, reliable way to research and compare our network and services to our customers' needs. Their platform and services deliver our sales and marketing departments an invaluable tool. ### 32. The gold standard for footprint validation **Rating:** 5.0/5.0 stars **Reviewed by:** Justin M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Connectbase?** Connectbase is the gold standard for footprint validation in the telecom space. My company is integrating into the system and my partners are very anxious to get on board. We expect the ease of use and compatibility of systems to really facilitate revenue generation as little time will be wasted qualifying sales. **What do you dislike about Connectbase?** It's taking a little longer than we hoped to become fully ingratiated into the system. I think everyone would agree doing it right is better than doing it fast. **What problems is Connectbase solving and how is that benefiting you?** It's meeting the needs of my resellers to be able to quickly and accurately qualify sales. ### 33. ConnectBase Personal Review **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Connectbase?** I love the fact that you can see the distance between fiber and the actual address. It makes it seem very user friendly. **What do you dislike about Connectbase?** There is nothing that I dislike about this software. **What problems is Connectbase solving and how is that benefiting you?** I am not seeing any problems at this time. ### 34. Leading Developer of Location Data in Telecommunication industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Connectbase?** ConnectBase continue to listen to the users to develop the next generation products and services around location data. They continue to be on the leading edge on how to use location data accurately within the needs of the industry. **What do you dislike about Connectbase?** Overall ConnectBase is great to work with. However, since they are on the bleeding edge of some of the location data applications fixes are needed from time to time but they are completed quickly. **What problems is Connectbase solving and how is that benefiting you?** ConnectBase continues to help us solve for our off-net buying and insuring we are getting the best rates available ### 35. Very responsive customer care **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer A. | Pricing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Connectbase?** I love the one on one attention we get from our acct rep and the fact that so many more carriers are moving in the direction of using Connectbase **What do you dislike about Connectbase?** The format the quotes are returned in. It's too bulky, should be more condensed and in a cleaner, clearer format. **What problems is Connectbase solving and how is that benefiting you?** Connectbase seems to be continually improving their portal and adding more carriers all the time. The portal and quote return format has improved. ### 36. Best B2B saas cloud-based platform **Rating:** 4.0/5.0 stars **Reviewed by:** sumit r. | Search Engine Optimization Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Connectbase?** It offers various business solutions for managing process like HR, Attendance,Payroll, time. It provides tools for employee self-service, reporting and analytics. **What do you dislike about Connectbase?** It is a subscription-based service. The price is not publicly available we need to contacf them durectly. It offers various tools so it take some time to get used to the interface and workflow. **What problems is Connectbase solving and how is that benefiting you?** It solves business needs such as HR, payroll, and compliance, all in one platform. It's a best solution of a particular business which depend on their specific needs and requirements. ### 37. Connectbase is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Connectbase?** Connectbase is essential, as it enhances the buying & selling process by making it simple for customers & vendors to find each other! **What do you dislike about Connectbase?** Like any software, it's a 'trash-in/trash-out' system, so it's only as good as the information it has been given by the various companies it works with. This isn't Connectbase's fault of course... although it does allow for inaccurate results. **What problems is Connectbase solving and how is that benefiting you?** Connectbase helps more Wholesale customers find us more quickly, which can remove the hardest part of selling! ### 38. Connectbase is easy to use and navigate, and has improved my ability to serve our clients. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Connectbase?** Using Connectbase allows me to find available network providers much more efficiently than before. It cuts my research time in half. **What do you dislike about Connectbase?** I wish there was an easier way to sort and filter through providers for any given location. **What problems is Connectbase solving and how is that benefiting you?** Connectbase solves the issue of organizing available network providers for prospective businesses. For myself, it has allowed me to organize info effieciently. ### 39. I am a frequent daily user of Connectbase. I use it to qualify, prospect, and competitive knowledge. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2023 **What do you like best about Connectbase?** Intuitive, Easy of use, Fast, Accessible **What do you dislike about Connectbase?** The building list on-net/near-net is not the most up-to-date, and some buildings may return an inaccurate status. **What problems is Connectbase solving and how is that benefiting you?** Understanding the market and fiber routes where carriers and customers are focused. ### 40. Verifying carrier availability **Rating:** 5.0/5.0 stars **Reviewed by:** Sheryl C. | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Connectbase?** The ease of searching for carriers at a location **What do you dislike about Connectbase?** Sometimes my view changes without my intervention - it could be a browser limitation on my side **What problems is Connectbase solving and how is that benefiting you?** what carriers are actually at a location ### 41. Access Pricing Tool Review **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Connectbase?** Ease of using the tool and a good way for carriers to update new POPs added to our onnet and near net last mile network footprint **What do you dislike about Connectbase?** no international coverage access review, there are still errors that occur and it takes a while to get connectbase support to correct in system **What problems is Connectbase solving and how is that benefiting you?** tool that many customers can use to access connections offers in our footprint which is over 300K ### 42. Great for providers/vendors, room for improvement for API users **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Connectbase?** Connectbase helps us find connectivity serviceability around the globe. It's the lifeblood of our business, and the APIs are very powerful. Connectbase's customer service is ahead of its competitors. **What do you dislike about Connectbase?** Connectbase's API offerings have been steadily improving but are still slightly behind the level of their competitors. **What problems is Connectbase solving and how is that benefiting you?** Finding and vetting connectivity serviceability. ### 43. Essential for business **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | Major Accounts Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Connectbase?** Connectbase is great for Fiber location and list management **What do you dislike about Connectbase?** I liked the old name of Connected2fiber. **What problems is Connectbase solving and how is that benefiting you?** Utilizing the fiber location I avoid having to refer to countless outdated kmz files. ### 44. Absolutely Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Connectbase?** Easy to track the competition in each building for Carriers to help our sales teams **What do you dislike about Connectbase?** Little more clarity on Fiber vs Cable providers **What problems is Connectbase solving and how is that benefiting you?** Compeeting in makret place for business. ### 45. connectivity and ease of use **Rating:** 2.5/5.0 stars **Reviewed by:** Sandeep K. | Welding Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Connectbase?** offering cutting edge connectivit solution in today's digital world. Used it for few months and i must say, it has significantely enhanced my online experience. Setting up connectbase is very easy due to its user-friendly interface and straightforward instructions. **What do you dislike about Connectbase?** Overall reliable and feature rich connectivity solution. **What problems is Connectbase solving and how is that benefiting you?** best and reliable for our sales department. ### 46. Use it everyday. Critical to our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Connectbase?** Having most up to date real time information. Ease of use. Responsiveness of the Connectbase team! **What do you dislike about Connectbase?** Sometimes software can be a little slow. **What problems is Connectbase solving and how is that benefiting you?** Ease of understanding who we can partner with. ### 47. Useful tool for telecom consultants **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Connectbase?** Quick, easy tool for locating all potential connectivity options at a given location **What do you dislike about Connectbase?** It has limited global capabilities, although they are expanding **What problems is Connectbase solving and how is that benefiting you?** Helping me to quickly identify potential connectivity providers at given locations, which optimizes the circuit procurement process for my clients ### 48. Why would I recommend connect base **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Wholesale account executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Connectbase?** What is the best part about connect base is the data you can receive about your Network .To be able to answer my customers immediately as to whether or not a site is serviceable is fantastic **What do you dislike about Connectbase?** The least helpful thing about connect base is the back function. So when you do a deep dive into an address you simply can't go back but rather have to reenter the address **What problems is Connectbase solving and how is that benefiting you?** The problem of Annette near net buildings is what I use connect base the most for. The tool is easy to use and gives you quick and accurate information with regards to the bids I am responding to ### 49. 2 years of CB usage and my experience just keeps getting better. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Connectbase?** CB makes a difficult job, easier. I have done type 2 sourcing since 2005 and CB is the best solution I've found. **What do you dislike about Connectbase?** The amount of fiber and building data needed to completely cover the country is enormous and I still find that I need to use my legacy tools to find all of the possible vendors. I would like an easier way to let CB know where they have missing data. **What problems is Connectbase solving and how is that benefiting you?** confirming the opportunity site, the vendors available and the pricing offered. ### 50. Good tool, great potential, but slow response time and communication. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Connectbase?** Great concept that fills a need, consistent meetings with Account Rep, API availability, taking Cox ideas into consideration i.e. unique address identifier, tier pricing, and large amount of serviceability data and pricing. **What do you dislike about Connectbase?** High turnover in Account Reps, lack of notification of tool outage, lack of urgency and poor communication on request changes, updates and API status. **What problems is Connectbase solving and how is that benefiting you?** Access to serviceability data and pricing without having to utilize multiple tools or maintain rate card and lit building lists. ## Connectbase Discussions - [Would like to see pending updates/requests from other users - and how C2F is prioritizing those.](https://www.g2.com/discussions/50276-would-like-to-see-pending-updates-requests-from-other-users-and-how-c2f-is-prioritizing-those) - 1 comment, 2 upvotes - [View Connectbase pricing details and edition comparison](https://www.g2.com/products/connectbase/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+11%3A12%3A36+-0500&secure%5Bsession_id%5D=b1822ba9-4aad-4f7a-beaa-12ed1b46641a&secure%5Btoken%5D=acb46cab41c833125162a96a0952549efc65e91b38b1ebc47265dc9085b810cc&format=llm_user) ## Connectbase Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Connectbase Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Cartography** - Map Design - Vector Mapping - Data Visualization - Overlaying **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Analysis** - Predictive Analysis - Distance Analysis - Spatial Analysis - Data Stream **Segment Trending** - Web - Social - Benchmarks - Finance **Quoting** - Grouping - Quote Document Generation - Ordering - Contracts **Reporting** - Data Transformation - WYSIWYG Design - API Integrations **Analysis** - Custom Dashboards - Reports - Integrations **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Channels** - Mobile User Support - Channel Partner Support **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Platform** - CRM Integration - Integration API - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications ## Top Connectbase Alternatives - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (515 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) - 4.5/5.0 (8,852 reviews)