# Connectbase vs Esri ArcGIS Comparison

| | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 119 | 539 | 
| **Largest Market Segment** | Mid-Market (51.7% of reviews) | Mid-Market (38.3% of reviews) | 
| **Entry Level Price** | No pricing available | $$$ per year/per user | 

---
## Top Pros & Cons

### Connectbase

Pros:
- Ease of Use (3 reviews)
- Efficiency (3 reviews)

Cons:
- API Integration Issues (1 reviews)
- Integration Issues (1 reviews)

### Esri ArcGIS

Pros:
- Ease of Use (3 reviews)
- 3D Visualization (2 reviews)

Cons:
- Data Management (2 reviews)
- High Cost (2 reviews)

---
## Ratings Comparison
| Rating | Connectbase | Esri ArcGIS | 
|---|---|---|
  | **Meets Requirements** | 8.6 (87 reviews) | 8.8 (446 reviews) | 
  | **Ease of Use** | 8.4 (86 reviews) | 7.3 (447 reviews) | 
  | **Ease of Setup** | 8.2 (32 reviews) | 7.4 (136 reviews) | 
  | **Ease of Admin** | 8.2 (29 reviews) | 7.5 (126 reviews) | 
  | **Quality of Support** | 8.8 (85 reviews) | 8.1 (413 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (31 reviews) | 8.2 (120 reviews) | 
  | **Product Direction (% positive)** | 9.4 (84 reviews) | 8.4 (430 reviews) | 

---
## Pricing

### Connectbase

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Esri ArcGIS

#### Entry-Level Pricing

Plan: ArcGIS Online Subscription Plan Information

Price: $$$ per year/per user

Key Features:
- Plans are renewed on a yearly basis.
- Technical Support is included as part of the subscription.
- Service credits are consumed when you use certain services in Esri's cloud, such as geocoding, hosted feature or tile services, or spatial analysis.

[Browse all 2 editions](https://www.g2.com/products/esri-arcgis/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Connectbase** | N/A | N/A |
| **Esri ArcGIS** | N/A | N/A |

#### Reports

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Connectbase** | 8.0/10 | 38 |
| **Esri ArcGIS** | N/A | N/A |

#### Configuration - cpq

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Product Catalog** | 7.8 (25 reviews) ✓ Verified | Not enough data | 
| **Guided Selling** | 7.8 (18 reviews) ✓ Verified | Not enough data | 
| **Configuration Rules** | 8.0 (22 reviews) ✓ Verified | Not enough data | 
| **Price Configuration** | 7.6 (26 reviews) ✓ Verified | Not enough data | 
| **Visual Configuration** | 8.1 (20 reviews) ✓ Verified | Not enough data | 

#### Pricing

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Pricing Flexibility** | 8.0 (27 reviews) ✓ Verified | Not enough data | 
| **Discounting** | 8.0 (21 reviews) ✓ Verified | Not enough data | 
| **Commerical Rules** | 8.1 (18 reviews) | Not enough data | 
| **Terms and Conditions** | 8.0 (20 reviews) ✓ Verified | Not enough data | 
| **Approval Workflow** | 8.2 (19 reviews) ✓ Verified | Not enough data | 
| **Renewals** | 8.1 (15 reviews) ✓ Verified | Not enough data | 

#### Quoting

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Grouping** | 7.7 (21 reviews) ✓ Verified | Not enough data | 
| **Version Control** | Feature Not Available | Not enough data | 
| **Quote Document Generation** | 8.3 (22 reviews) ✓ Verified | Not enough data | 
| **Ordering** | 7.5 (17 reviews) ✓ Verified | Not enough data | 
| **Contracts** | 8.1 (14 reviews) ✓ Verified | Not enough data | 

#### Admin

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Configuration Ease of Admin** | 8.6 (21 reviews) | Not enough data | 
| **Pricing Administration** | 7.8 (22 reviews) ✓ Verified | Not enough data | 
| **Workflow Management** | 8.0 (17 reviews) ✓ Verified | Not enough data | 
| **Document Management** | Feature Not Available | Not enough data | 

#### Channels

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Mobile User Support** | 8.1 (12 reviews) | Not enough data | 
| **Channel Partner Support** | 8.1 (18 reviews) ✓ Verified | Not enough data | 
| **eCommerce** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **CRM Integration** | 8.2 (14 reviews) ✓ Verified | Not enough data | 
| **Integration API** | 8.1 (18 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **Scalability** | 7.9 (19 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.0 (15 reviews) ✓ Verified | Not enough data | 
| **ERP Integration** | Not enough data | Not enough data | 

#### Generative AI - cpq

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Personalized Sale Recommendations** | Not enough data | Not enough data | 

### GIS

| Product | Score | Reviews |
|---|---|---|
| **Connectbase** | N/A | N/A |
| **Esri ArcGIS** | 8.8/10 | 154 |

#### Data Management

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Data Capture** | Not enough data | 9.0 (124 reviews) | 
| **Data Storage** | Not enough data | 8.7 (131 reviews) | 
| **Data Manipulation** | Not enough data | 9.0 (132 reviews) | 
| **Data Visualization** | Not enough data | 9.1 (138 reviews) | 

#### Map Creation

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Geocoding** | Not enough data | 8.7 (114 reviews) | 
| **Buffer Zone Query** | Not enough data | 8.9 (121 reviews) | 
| **Overlaying** | Not enough data | 9.0 (135 reviews) | 
| **Publishing** | Not enough data | 8.8 (131 reviews) | 

#### Analysis

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Spatial Analysis** | Not enough data | 9.2 (130 reviews) | 
| **Reporting ** | Not enough data | 8.5 (112 reviews) | 
| **Real-Time Streaming ** | Not enough data | 8.0 (74 reviews) | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Connectbase** | 8.0/10 | 67 |
| **Esri ArcGIS** | 8.8/10 | 64 |

#### Cartography

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Map Design** | 8.3 (46 reviews) | 9.1 (58 reviews) | 
| **Vector Mapping ** | 8.0 (34 reviews) | 9.3 (54 reviews) | 
| **Data Visualization** | 8.3 (42 reviews) | 9.0 (55 reviews) | 
| **Overlaying** | 8.1 (42 reviews) | 9.3 (56 reviews) | 

#### Analysis

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Predictive Analysis** | 7.7 (33 reviews) | 8.5 (49 reviews) | 
| **Distance Analysis ** | 8.3 (50 reviews) | 8.8 (53 reviews) | 
| **Spatial Analysis** | 8.1 (37 reviews) | 9.3 (54 reviews) | 
| **Data Stream** | 7.9 (31 reviews) | 8.8 (38 reviews) | 

#### Reporting

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Data Transformation** | 8.1 (33 reviews) | 8.4 (50 reviews) | 
| **WYSIWYG Design** | 7.6 (24 reviews) | 8.4 (35 reviews) | 
| **API Integrations** | 8.0 (32 reviews) | 8.3 (38 reviews) | 

### Market Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Connectbase** | 8.0/10 | 50 |
| **Esri ArcGIS** | N/A | N/A |

#### Data collection

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Natural Language Processing (NLP)** | 7.8 (21 reviews) | Not enough data | 
| **Data Sources** | 8.2 (28 reviews) ✓ Verified | Not enough data | 
| **Custom Research Sources** | 8.2 (28 reviews) | Not enough data | 
| **Lead Enrichment** | 8.2 (29 reviews) ✓ Verified | Not enough data | 
| **Advanced Data Collection** | 8.3 (28 reviews) ✓ Verified | Not enough data | 

#### Segment Trending

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Web** | 8.0 (25 reviews) | Not enough data | 
| **Social** | 7.8 (24 reviews) | Not enough data | 
| **Benchmarks** | 7.8 (26 reviews) ✓ Verified | Not enough data | 
| **Finance ** | 7.7 (23 reviews) | Not enough data | 

#### Analysis

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Custom Dashboards** | 8.0 (27 reviews) | Not enough data | 
| **Reports** | 7.8 (31 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 8.1 (25 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Search** | 8.3 (41 reviews) ✓ Verified | Not enough data | 
| **User, Role, And Access Management** | 8.1 (38 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (22 reviews) ✓ Verified | Not enough data | 
| **Alerts** | 7.9 (29 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.0 (31 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 7.9 (29 reviews) | Not enough data | 

#### Agentic AI - Market Intelligence

| Feature | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Location Intelligence Software](https://www.g2.com/categories/location-intelligence)

**Unique to Connectbase (2):** [Market Intelligence Software](https://www.g2.com/categories/market-intelligence), [CPQ Software](https://www.g2.com/categories/cpq)

**Unique to Esri ArcGIS (1):** [GIS Software](https://www.g2.com/categories/gis)


---
## Reviewer Demographics

### By Company Size

| Segment | Connectbase | Esri ArcGIS | 
|---|---|---|
| **Small-Business** | 30.2% | 30.5% | 
| **Mid-Market** | 51.7% | 38.3% | 
| **Enterprise** | 18.1% | 31.3% | 

### By Industry

#### Connectbase

- **Telecommunications:** 87.1%
- **Information Technology and Services:** 3.4%
- **Computer Networking:** 2.6%
- **Wholesale:** 0.9%
- **Marketing and Advertising:** 0.9%
- **Market Research:** 0.9%
- **Machinery:** 0.9%
- **Internet:** 0.9%
- **Financial Services:** 0.9%
- **Construction:** 0.9%
- **Other:** 0.9%

#### Esri ArcGIS

- **Government Administration:** 15.4%
- **Environmental Services:** 9.5%
- **Higher Education:** 9.5%
- **Civil Engineering:** 9.3%
- **Utilities:** 6.2%
- **Research:** 5.3%
- **Information Technology and Services:** 4.9%
- **Oil & Energy:** 4.5%
- **Architecture & Planning:** 4.1%
- **Non-Profit Organization Management:** 2.5%
- **Other:** 28.8%

---
## Alternatives

### Alternatives to Connectbase

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### Alternatives to Esri ArcGIS

- [Maptitude](https://www.g2.com/products/maptitude/reviews) — 4.7/5 stars (148 reviews)
- [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) — 4.1/5 stars (120 reviews)
- [CARTO](https://www.g2.com/products/carto/reviews) — 4.5/5 stars (78 reviews)
- [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) — 4.8/5 stars (58 reviews)
- [Mapbox](https://www.g2.com/products/mapbox/reviews) — 4.3/5 stars (41 reviews)
- [Azure Maps](https://www.g2.com/products/azure-maps/reviews) — 4.1/5 stars (12 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [AutoCAD](https://www.g2.com/products/autocad/reviews) — 4.4/5 stars (1936 reviews)
- [BatchGeo](https://www.g2.com/products/batchgeo/reviews) — 4.7/5 stars (1047 reviews)
- [Google Earth Pro](https://www.g2.com/products/google-earth-pro/reviews) — 4.6/5 stars (384 reviews)

---
## Top Discussions

### Connectbase

- Title: [Would like to see pending updates/requests from other users - and how C2F is prioritizing those.](https://www.g2.com/discussions/50276-would-like-to-see-pending-updates-requests-from-other-users-and-how-c2f-is-prioritizing-those) — 1 comment, 2 upvotes
  > **Top comment:** "I like this Chris and will work on it with our Product team, my goal would be to have a future capabilities location everyone knows how to get to in the..."

### Esri ArcGIS

- Title: [what is price of the software](https://www.g2.com/discussions/7652-what-is-price-of-the-software) — 2 comments, 1 upvote
  > **Top comment:** "This depends on the product you would like to purchase. For more information please refer to this product page...."
- Title: [Where can I learn more about the technical details of ArcGIS Pro?](https://www.g2.com/discussions/arcgis-pro) — 2 comments, 1 upvote
  > **Top comment:** "Arcgis Pro has a stable platform to provide information by experts, belonging to ESRI and independent, who provide knowledge and good methodologies so that..."
- Title: [What is Esri ArcGIS used for?](https://www.g2.com/discussions/what-is-esri-arcgis-used-for) — 1 comment
  > **Top comment:** "Esri ArcGIS is used to create maps, analyze spatial (location-based) data, and manage geographic information. It helps in tasks like planning infrastructure,..."
- Title: [If not already in place, when will there be a merger between AutoCAD and ESRI?](https://www.g2.com/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) — 1 comment, 1 upvote
  > **Top comment:** "AutoCAD is a publicly held company where as ESRI is private so unless one buys the other it won't happen ..."
- Title: [Where can I learn more about the technical details of ArcGIS Online?](https://www.g2.com/discussions/arcgis-online) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Please visit: http://doc.arcgis.com/en/arcgis-online/ for more technical information on ArcGIS Online."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/connectbase-vs-esri-arcgis)