Connecteam Features

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Integrates with other customer service software to improve support and enhance functionality

Provides analytics tools that reveal important business metrics and track progress

Displays important metrics relating to performance

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Is consistently available (uptime) and allows users to complete tasks reliably.

Is accessible from a mobile device and by users on the go.

Provides analytics tools that reveal important business metrics and track progress.

Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.

Access pre-built and custom reports and dashboards.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

Allows administrators to set up and implement any levels of authorization required to send and receive secure messages

Facilitates the receiving and sending of secure and encrypted text messages

Facilitates communication between health care professionals

Aligns and complies with HIPAA regulation and standards

Supports desktop, iOS, and Android operating systems

Allows the determination and assignment of the lifespan of a delivered message

Enhances clinical workflows

User Experience of creating and submitting a ticket

User Experience of responding and receiving a response

Route tickets based on values of fields, changes to ticket status and time based conditions

Respond to common requests with standard reply

Documents and files can be attached to the ticket to communicate with customer issues/resolutions

Share and collaborate on tickets with multiple customer service representatives

Central repository for account and contact information

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents

Ability for customer service agents to communicate with customers via live chat to solve problems live

Timesheet entry takes little time and is intuitive for new users

Users can easily track time based on task or activity and assign to projects

Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.

Allows users to track and enter time spent on project tasks from mobile device.

Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer

Sends automatic reminders to employees that have not completed expenses reports and/or timesheets

Enables administrators to create rules that enforce compliances of corporate time and expense policies

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Predict the number and types of employees necessary to meet anticipated demand to control labor costs.

Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.

Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.

Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.

Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.

Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.

Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.

Managers and employees can create or claim available work shifts and receive notifications on their mobile device.

Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.

Uses the calendar tool to determine field workers who are free for the job.

Notifies field service workers of their upcoming assignments.

Allows users to see tasks according to permissions and roles.

Allows clients to book jobs through the desktop page or within the app.

Tracks employee location to ensure timeliness.

Enables communication within the app from manager to field service employee.

Monitors behavior in the field.

Notifies clients, should any delays or mishaps occur.

Includes some ability to serve as a sales and ordering application.

Creates reports that reflect field performance either as a team or individually, to review productivity.

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

Sends invoices through the software and allows clients to pay on the spot.

Integrates with CRM software to monitor all aspects of the customer relationship.

Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.

Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions.

Labor data collection options include web, mobile, and hardware.

Provide multiple language options for a global user base.

Tools that help in scheduling and shift creation and management.

Tools that manage vacation, holidays, absences, breaks, and overtime.

Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more.

Grant access to select features and data based on the users' role, both internally and externally.

Provides employees self service access and managers a centralized view.

Ability to manage employee information.

Automate employee promotions and position changes and company policy changes.

Designate specific geofences, such as store locations, airports, or residential areas.

Maintain compliance (e.g., GDPR) regarding location data management.

Generate analytics dashboards and reports based on location data.

Expand geofencing capabilities to multiple countries with up-to-date geographic data.

Enforce federal, state, and organization regulations.

Monitor and maintain compliance.

Provide integrations with payroll software.

Allows users to send and open various file types.

Notifies users when they have been contacted or tagged.

Message content search capability.

Software can be accessed through a downloadable mobile application.

Software can be accessed through a downloadable desktop app or a cloud-based site.

Application integrates with other outside software.

Allows users to communicate via audio call.

Connects to external systems and applications as needed to complete team workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Provides analytics tools that reveal important business metrics and track progress.

Provides analytics tools that reveal important business metrics and track progress.

Connects to external systems and applications as needed to complete team workflows.

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.

Connects to external systems and applications as needed to complete team workflows.

Provides analytics tools that reveal important business metrics and track progress.

Has a centralized dashboard for users to interact with.

Is consistently available (uptime) and allows users to complete tasks reliably.

Provides analytics tools that reveal important business metrics and track progress.

Has a centralized dashboard for users to interact with.

Is consistently available (uptime) and allows users to complete tasks reliably.

Has a centralized dashboard for users to interact with

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Provides a cloud based version of the platform

Is accessible from a mobile device and by users on the go.

Contains in-application messaging abilities

Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.

Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.

Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.

Integrates with business solutions such as payroll, workforce management, POS systems, etc.

Is accessible from a mobile device and by users on the go.

Provides task prioritization and management abilities.

Integrates with business solutions such as HRIS systems and social tools.

Is accessible from a mobile device and by users on the go.

Corporate discount platforms provide employees with access to discounts on products and services.

Provides employee survey and feedback features.

Provides flexible and easy-to-manage employee reward options.

Tools to track financial data on a day-to-day basis, both incoming and outgoing.

The ability to manage employee schedules, payroll, or onboarding.

Analysis of data collected by the platform in order to glean usable business insights.

Tool to place customer orders and collect payment.

Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.

The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.

Allows users to create guides using a rich text editor.

Allows users to create guides with a drag and drop interface.

Provides pre-built templates for guide and allows users to create templates.

Allows users to created video-based work instructions.

Allows users to upload documents of user guides or documentation to be included in user guides.

Provides a list of prerequisite tasks or tools necessary for a particular set of work instructions.

Attaches user guides to pre-defined workflows.

Allows users to create cohesive training modules using work instructions.

Gathers data on manual usage and user data.

Supports multiple languages.

Guides can be accessed on mobile devices like tablets and mobile phones.

Allows users to sign into the software using a single sign-on (SSO) application.

Integrate into software or apps via API or SDK.

Identify a user's physical location.

Generate notifications, alerts, or in-app events upon reaching a geofenced location(s).

Differentiate between behavioral and proximital locations for users.

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.

Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.

Automates some or all operation related tasks.

Provides robust sharing options for communication with both internal and external stakeholders.

Provides users with a pre-built library of useable content.

Automates some or all operation related tasks.

Provides robust sharing options for communication with both internal and external stakeholders.

Provides users with a pre-built library of useable content.

Allows information to be distributed via a scrolling news feed.

Allows information to be distributed via newsletter.

Allows information to be distributed via push notification.

Allows administrators to deliver information through multiple channels at once.

Able to share pictures, videos or external articles, and users can participate in the communication if authorized

Allows employees to confirm that they have received or read a piece of content.

Allows employees to leave comments on posts within the application.

Automatically translates information via machine translation.

Allows administrators to set permissions within the application.

Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.

Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.

Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).

Condenses long documents or text into a brief summary.

Converts images into a textual description, identifying key elements.

Condenses long documents or text into a brief summary.

Distributes and manages access to training and educational modules.

Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions.

Allows workers to access onboarding and offboarding materials through the platform.

Allows administrators to distribute surveys and analyze feedback from workers.

Gives employees access to employee services , such as PTO requests and pay summaries.

Allows administrators to upload and manage documents and files within the platform.

Enables users to message each other in designated groups, whether public or private.

Users can communicate in a private, one-on-one manner.

Allows company-wide and targeted announcements to ensure workers receive relevant communications.

Administrators can send out mass emergency notifications to everyone, designated groups, or individuals.

Includes shift scheduling features, allowing managers to create, distribute, and update shift schedules easily.

Provides performance insights and other analytics by individual, team, or region.

Schedules and assigns tasks for employees and provides productivity insights for managers.

Provides written, step-by-step instructions for workers as well as task-related documents.

Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.

Provides customizable web platform for colors, fonts, company branding etc.

Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.

Creates segmentation groups and communication audiences to target messages, content, features access, etc.

Displays application newsfeed content in an engaging and modern manner.

Allows for reaching employees through the Integrated newsletter builder via email

Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.

Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.

Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.

Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.

Condenses long documents or text into a brief summary.

Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.

Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.

Uses AI-powered language translation tools to translate messages in real-time.

Creates, assists, or automates the generation of text-based content within the platform.

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience