Connecteam Features
Platform (25)
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices. 227 reviewers of Connecteam have provided feedback on this feature.
User, Role, and Access Management
Based on 226 Connecteam reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Integration
Based on 219 Connecteam reviews. Integrates with other customer service software to improve support and enhance functionality
Reporting
Provides analytics tools that reveal important business metrics and track progress This feature was mentioned in 218 Connecteam reviews.
Dashboards
Displays important metrics relating to performance This feature was mentioned in 222 Connecteam reviews.
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. This feature was mentioned in 1655 Connecteam reviews.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 1559 Connecteam reviews.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 1532 reviewers of Connecteam have provided feedback on this feature.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups. 1614 reviewers of Connecteam have provided feedback on this feature.
Performance
Based on 1632 Connecteam reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Based on 1598 Connecteam reviews. Is accessible from a mobile device and by users on the go.
Reporting
As reported in 1584 Connecteam reviews. Provides analytics tools that reveal important business metrics and track progress.
Dashboards
As reported in 1600 Connecteam reviews. Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Reporting
Access pre-built and custom reports and dashboards. This feature was mentioned in 1399 Connecteam reviews.
APIs / Integration
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. This feature was mentioned in 1272 Connecteam reviews.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 1305 reviewers of Connecteam have provided feedback on this feature.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 1382 Connecteam reviews.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices. 1370 reviewers of Connecteam have provided feedback on this feature.
User Authorization - HIPAA Compliant Messaging
Allows administrators to set up and implement any levels of authorization required to send and receive secure messages 43 reviewers of Connecteam have provided feedback on this feature.
Compliant Texting - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted text messages This feature was mentioned in 43 Connecteam reviews.
Clinical Communication - HIPAA Compliance
Facilitates communication between health care professionals 44 reviewers of Connecteam have provided feedback on this feature.
HIPAA Compliance - HIPAA Compliant Messaging
Aligns and complies with HIPAA regulation and standards This feature was mentioned in 43 Connecteam reviews.
Operating Systems - HIPAA Compliant Messaging
As reported in 42 Connecteam reviews. Supports desktop, iOS, and Android operating systems
Message Lifespan - HIPAA Compliant Messaging
As reported in 42 Connecteam reviews. Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging
Enhances clinical workflows 42 reviewers of Connecteam have provided feedback on this feature.
Ticket and Case Management (7)
Ticket Creation User Experience
As reported in 93 Connecteam reviews. User Experience of creating and submitting a ticket
Ticket Response User Experience
Based on 92 Connecteam reviews. User Experience of responding and receiving a response
Workflow
Based on 90 Connecteam reviews. Route tickets based on values of fields, changes to ticket status and time based conditions
Automated Response
As reported in 89 Connecteam reviews. Respond to common requests with standard reply
Attachments/Screencasts
Based on 88 Connecteam reviews. Documents and files can be attached to the ticket to communicate with customer issues/resolutions
Ticket Collaboration
Share and collaborate on tickets with multiple customer service representatives 88 reviewers of Connecteam have provided feedback on this feature.
Customer/Contact Database
As reported in 89 Connecteam reviews. Central repository for account and contact information
Communication Channels (2)
Customer Portal
As reported in 89 Connecteam reviews. Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents
Live Chat Support
Based on 87 Connecteam reviews. Ability for customer service agents to communicate with customers via live chat to solve problems live
Time Tracking (3)
Ease of Completing Timesheets
Timesheet entry takes little time and is intuitive for new users 1457 reviewers of Connecteam have provided feedback on this feature.
Tracking Time to Project/Task
Users can easily track time based on task or activity and assign to projects 1434 reviewers of Connecteam have provided feedback on this feature.
Billable Time Rate Management
As reported in 1378 Connecteam reviews. Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.
Mobile Time Tracking (1)
Time Tracking
Allows users to track and enter time spent on project tasks from mobile device. This feature was mentioned in 1439 Connecteam reviews.
Administration (4)
Workflow
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer This feature was mentioned in 1409 Connecteam reviews.
Automated Reminders
As reported in 1434 Connecteam reviews. Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
Policy Compliance Management
Enables administrators to create rules that enforce compliances of corporate time and expense policies 1409 reviewers of Connecteam have provided feedback on this feature.
User, Role, and Access Management
Based on 1406 Connecteam reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Workforce Management Platform Features (8)
Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. This feature was mentioned in 1125 Connecteam reviews.
Time & Attendance Tracking
Based on 1138 Connecteam reviews. Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
Absence & Leave Management
As reported in 1117 Connecteam reviews. Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.
Skills Management
As reported in 1096 Connecteam reviews. Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.
Workforce Analytics
Based on 1073 Connecteam reviews. Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
Self-Service Capabilities
Based on 1093 Connecteam reviews. Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
Mobile Shift Scheduling
Based on 1087 Connecteam reviews. Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
Team Communication
Based on 1117 Connecteam reviews. Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Before the Job (4)
Calendar
Based on 222 Connecteam reviews. Uses the calendar tool to determine field workers who are free for the job.
Dispatch
As reported in 218 Connecteam reviews. Notifies field service workers of their upcoming assignments.
Roles
Based on 224 Connecteam reviews. Allows users to see tasks according to permissions and roles.
Booking
Allows clients to book jobs through the desktop page or within the app. 211 reviewers of Connecteam have provided feedback on this feature.
On the Job (5)
Location
Tracks employee location to ensure timeliness. 220 reviewers of Connecteam have provided feedback on this feature.
Employee Communication
As reported in 224 Connecteam reviews. Enables communication within the app from manager to field service employee.
Behavior Monitoring
Monitors behavior in the field. This feature was mentioned in 213 Connecteam reviews.
Client Notifications
Notifies clients, should any delays or mishaps occur. 209 reviewers of Connecteam have provided feedback on this feature.
Field Sales
Includes some ability to serve as a sales and ordering application. This feature was mentioned in 205 Connecteam reviews.
After the Job (4)
Reports
Creates reports that reflect field performance either as a team or individually, to review productivity. 216 reviewers of Connecteam have provided feedback on this feature.
Analytics
Based on 212 Connecteam reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Invoicing
As reported in 201 Connecteam reviews. Sends invoices through the software and allows clients to pay on the spot.
CRM Integrations
Integrates with CRM software to monitor all aspects of the customer relationship. This feature was mentioned in 206 Connecteam reviews.
Automation (1)
Process Automation
As reported in 1321 Connecteam reviews. Automate processes and eliminate errors associated with requesting, approving, and tracking paid and unpaid time off.
Logistics (3)
Dashboards & Reporting
Analytical and reporting tools that provide visibility into labor cost and enable data-driven decisions. 1283 reviewers of Connecteam have provided feedback on this feature.
Data Collection
Labor data collection options include web, mobile, and hardware. 1271 reviewers of Connecteam have provided feedback on this feature.
Lanuguage Options
Based on 1288 Connecteam reviews. Provide multiple language options for a global user base.
Management (11)
Schedule Creation Tools
As reported in 1294 Connecteam reviews. Tools that help in scheduling and shift creation and management.
Schedule Management
As reported in 1292 Connecteam reviews. Tools that manage vacation, holidays, absences, breaks, and overtime.
Employee Leave Management
Manage employee's eligibility for paid and unpaid leave based on criteria including vacation, sick time and more. 1295 reviewers of Connecteam have provided feedback on this feature.
User Access
As reported in 1310 Connecteam reviews. Grant access to select features and data based on the users' role, both internally and externally.
User Role Access
Provides employees self service access and managers a centralized view. 1298 reviewers of Connecteam have provided feedback on this feature.
Employee Information
As reported in 1315 Connecteam reviews. Ability to manage employee information.
Employee Information Automation
Based on 1256 Connecteam reviews. Automate employee promotions and position changes and company policy changes.
Fence Drawing
As reported in 338 Connecteam reviews. Designate specific geofences, such as store locations, airports, or residential areas.
Compliance
Maintain compliance (e.g., GDPR) regarding location data management. 324 reviewers of Connecteam have provided feedback on this feature.
Analytics
As reported in 323 Connecteam reviews. Generate analytics dashboards and reports based on location data.
International Usability
Expand geofencing capabilities to multiple countries with up-to-date geographic data. 312 reviewers of Connecteam have provided feedback on this feature.
Monitoring (3)
Regulations Enforcement
Based on 1259 Connecteam reviews. Enforce federal, state, and organization regulations.
Compliance Monitoring
As reported in 1249 Connecteam reviews. Monitor and maintain compliance.
Integration
Based on 1220 Connecteam reviews. Provide integrations with payroll software.
Business Instant Messaging (6)
File Sharing
Allows users to send and open various file types. 490 reviewers of Connecteam have provided feedback on this feature.
Notifications
Based on 505 Connecteam reviews. Notifies users when they have been contacted or tagged.
Search
Message content search capability. 485 reviewers of Connecteam have provided feedback on this feature.
Mobile Application
As reported in 489 Connecteam reviews. Software can be accessed through a downloadable mobile application.
Web Application
Based on 486 Connecteam reviews. Software can be accessed through a downloadable desktop app or a cloud-based site.
Integrations
As reported in 465 Connecteam reviews. Application integrates with other outside software.
Business Instant Messaging (1)
Audio Conferencing
As reported in 461 Connecteam reviews. Allows users to communicate via audio call.
Platform Basics (13)
Interoperability
Connects to external systems and applications as needed to complete team workflows. 38 reviewers of Connecteam have provided feedback on this feature.
Performance
As reported in 42 Connecteam reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Reporting
Based on 40 Connecteam reviews. Provides analytics tools that reveal important business metrics and track progress.
Reporting
Provides analytics tools that reveal important business metrics and track progress. This feature was mentioned in 42 Connecteam reviews.
Interoperability
Based on 42 Connecteam reviews. Connects to external systems and applications as needed to complete team workflows.
Reporting & Dashboards
Based on 766 Connecteam reviews. Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
Based on 754 Connecteam reviews. Connects to external systems and applications as needed to complete team workflows.
Reporting
Provides analytics tools that reveal important business metrics and track progress. 1381 reviewers of Connecteam have provided feedback on this feature.
Dashboard
Has a centralized dashboard for users to interact with. This feature was mentioned in 1430 Connecteam reviews.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably. 1426 reviewers of Connecteam have provided feedback on this feature.
Reporting
As reported in 390 Connecteam reviews. Provides analytics tools that reveal important business metrics and track progress.
Dashboard
Has a centralized dashboard for users to interact with. 388 reviewers of Connecteam have provided feedback on this feature.
Performance
As reported in 383 Connecteam reviews. Is consistently available (uptime) and allows users to complete tasks reliably.
Platform Data (2)
Dashboard
Has a centralized dashboard for users to interact with 40 reviewers of Connecteam have provided feedback on this feature.
Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. 42 reviewers of Connecteam have provided feedback on this feature.
Platform Additional Functionality (15)
Cloud
Provides a cloud based version of the platform 40 reviewers of Connecteam have provided feedback on this feature.
Mobility
Is accessible from a mobile device and by users on the go. 40 reviewers of Connecteam have provided feedback on this feature.
Messaging
Contains in-application messaging abilities 40 reviewers of Connecteam have provided feedback on this feature.
Employee Segmenting
Based on 742 Connecteam reviews. Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
Goal and Challenge Creation
As reported in 737 Connecteam reviews. Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Peer Recognition
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed. This feature was mentioned in 772 Connecteam reviews.
Social Feedback Portal
Based on 741 Connecteam reviews. Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Integrations
Based on 1274 Connecteam reviews. Integrates with business solutions such as payroll, workforce management, POS systems, etc.
Mobility
Based on 1394 Connecteam reviews. Is accessible from a mobile device and by users on the go.
Task Management
Provides task prioritization and management abilities. 1379 reviewers of Connecteam have provided feedback on this feature.
Integrations
Integrates with business solutions such as HRIS systems and social tools. This feature was mentioned in 365 Connecteam reviews.
Mobility
Is accessible from a mobile device and by users on the go. 380 reviewers of Connecteam have provided feedback on this feature.
Corporate Discounts
Based on 362 Connecteam reviews. Corporate discount platforms provide employees with access to discounts on products and services.
Employee Engagement
Provides employee survey and feedback features. 370 reviewers of Connecteam have provided feedback on this feature.
Rewards
Provides flexible and easy-to-manage employee reward options. 374 reviewers of Connecteam have provided feedback on this feature.
Back Office (3)
Accounting
Tools to track financial data on a day-to-day basis, both incoming and outgoing. This feature was mentioned in 42 Connecteam reviews.
Employee Management
The ability to manage employee schedules, payroll, or onboarding. 41 reviewers of Connecteam have provided feedback on this feature.
Analytics
Based on 44 Connecteam reviews. Analysis of data collected by the platform in order to glean usable business insights.
Front of Office (3)
POS
Based on 38 Connecteam reviews. Tool to place customer orders and collect payment.
Kitchen Ticketing
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. This feature was mentioned in 39 Connecteam reviews.
Reservations
The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. This feature was mentioned in 37 Connecteam reviews.
Guide Options (5)
Rich Text Editor
Allows users to create guides using a rich text editor. 459 reviewers of Connecteam have provided feedback on this feature.
Drag and Drop Editor
As reported in 469 Connecteam reviews. Allows users to create guides with a drag and drop interface.
Page Templates
Provides pre-built templates for guide and allows users to create templates. This feature was mentioned in 473 Connecteam reviews.
Video Tutorials
Allows users to created video-based work instructions. This feature was mentioned in 482 Connecteam reviews.
Document Upload
Allows users to upload documents of user guides or documentation to be included in user guides. This feature was mentioned in 481 Connecteam reviews.
Guide Tools (4)
Prerequisites
Based on 457 Connecteam reviews. Provides a list of prerequisite tasks or tools necessary for a particular set of work instructions.
Workflows
As reported in 461 Connecteam reviews. Attaches user guides to pre-defined workflows.
Training Modules
As reported in 460 Connecteam reviews. Allows users to create cohesive training modules using work instructions.
Analytics
Based on 457 Connecteam reviews. Gathers data on manual usage and user data.
Access Options (3)
Multi-Language Support
Based on 446 Connecteam reviews. Supports multiple languages.
Mobile Device Support
Based on 468 Connecteam reviews. Guides can be accessed on mobile devices like tablets and mobile phones.
Single Sign-On (SSO)
As reported in 456 Connecteam reviews. Allows users to sign into the software using a single sign-on (SSO) application.
Functionality (4)
Integration
As reported in 322 Connecteam reviews. Integrate into software or apps via API or SDK.
Location Tracking
Identify a user's physical location. This feature was mentioned in 346 Connecteam reviews.
Location Triggers
As reported in 335 Connecteam reviews. Generate notifications, alerts, or in-app events upon reaching a geofenced location(s).
Location Determination
Differentiate between behavioral and proximital locations for users. This feature was mentioned in 333 Connecteam reviews.
Platform Content (9)
Employee Pulse Surveys
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. This feature was mentioned in 744 Connecteam reviews.
Survey Customization
As reported in 739 Connecteam reviews. Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools. 737 reviewers of Connecteam have provided feedback on this feature.
Automation
Automates some or all operation related tasks. This feature was mentioned in 1393 Connecteam reviews.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders. 1359 reviewers of Connecteam have provided feedback on this feature.
Content Library
Provides users with a pre-built library of useable content. This feature was mentioned in 1375 Connecteam reviews.
Automation
As reported in 382 Connecteam reviews. Automates some or all operation related tasks.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders. This feature was mentioned in 373 Connecteam reviews.
Content Library
Based on 384 Connecteam reviews. Provides users with a pre-built library of useable content.
Information Distribution (4)
News Feed
Allows information to be distributed via a scrolling news feed. This feature was mentioned in 1247 Connecteam reviews.
Newsletter
Based on 1210 Connecteam reviews. Allows information to be distributed via newsletter.
Notifications
Based on 1261 Connecteam reviews. Allows information to be distributed via push notification.
Multi-Channel Sharing
Allows administrators to deliver information through multiple channels at once. This feature was mentioned in 1205 Connecteam reviews.
Employee Engagement (8)
Employee Generated Content
Able to share pictures, videos or external articles, and users can participate in the communication if authorized 1250 reviewers of Connecteam have provided feedback on this feature.
Confirmation
Allows employees to confirm that they have received or read a piece of content. 1233 reviewers of Connecteam have provided feedback on this feature.
Comments
As reported in 1231 Connecteam reviews. Allows employees to leave comments on posts within the application.
Inline Translation
Automatically translates information via machine translation. 1178 reviewers of Connecteam have provided feedback on this feature.
Administrative Access
As reported in 1257 Connecteam reviews. Allows administrators to set permissions within the application.
Content Interaction
Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. 1045 reviewers of Connecteam have provided feedback on this feature.
Surveys (global & local)
As reported in 995 Connecteam reviews. Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.
Chat
Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). 1043 reviewers of Connecteam have provided feedback on this feature.
Generative AI (4)
AI Text Summarization
Based on 56 Connecteam reviews. Condenses long documents or text into a brief summary.
AI Image-to-Text
Converts images into a textual description, identifying key elements. This feature was mentioned in 55 Connecteam reviews.
AI Text Summarization
Condenses long documents or text into a brief summary. 37 reviewers of Connecteam have provided feedback on this feature.
AI Text-to-Speech
As reported in 36 Connecteam reviews. Simulates human-like speech from text inputs.
Administrative Tasks - Frontline Worker Communication Platforms (6)
Training & Learning Modules
Distributes and manages access to training and educational modules. This feature was mentioned in 95 Connecteam reviews.
Health & Safety Policies
Enables administrators to enforce health and safety policies, such as COVID-19 testing and workplace safety instructions. This feature was mentioned in 92 Connecteam reviews.
Onboarding & Offboarding
Allows workers to access onboarding and offboarding materials through the platform. 93 reviewers of Connecteam have provided feedback on this feature.
Surveys & Feedback
Allows administrators to distribute surveys and analyze feedback from workers. 91 reviewers of Connecteam have provided feedback on this feature.
Employee Services
Based on 92 Connecteam reviews. Gives employees access to employee services , such as PTO requests and pay summaries.
Knowledge Management
Based on 92 Connecteam reviews. Allows administrators to upload and manage documents and files within the platform.
Communication Features - Frontline Worker Communication Platforms (4)
Group Messaging
Enables users to message each other in designated groups, whether public or private. This feature was mentioned in 97 Connecteam reviews.
Private Messaging
Based on 94 Connecteam reviews. Users can communicate in a private, one-on-one manner.
Announcements
Allows company-wide and targeted announcements to ensure workers receive relevant communications. 96 reviewers of Connecteam have provided feedback on this feature.
Emergency Notifications
Based on 97 Connecteam reviews. Administrators can send out mass emergency notifications to everyone, designated groups, or individuals.
Operations - Frontline Worker Communication Platforms (4)
Shift Scheduling
As reported in 95 Connecteam reviews. Includes shift scheduling features, allowing managers to create, distribute, and update shift schedules easily.
Insights & Analytics
Based on 91 Connecteam reviews. Provides performance insights and other analytics by individual, team, or region.
Task Management
Based on 93 Connecteam reviews. Schedules and assigns tasks for employees and provides productivity insights for managers.
SOPs & Documentation
Provides written, step-by-step instructions for workers as well as task-related documents. This feature was mentioned in 91 Connecteam reviews.
User Experience & Accessibility - Employee Communications (4)
Native Mobile Application
Based on 998 Connecteam reviews. Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.
Branded Experience
Based on 996 Connecteam reviews. Provides customizable web platform for colors, fonts, company branding etc.
Personalized Ux Experience
Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests. 965 reviewers of Connecteam have provided feedback on this feature.
Audience Management & Creation
Creates segmentation groups and communication audiences to target messages, content, features access, etc. This feature was mentioned in 985 Connecteam reviews.
Content Distribution - Employee Communications (3)
Newsfeed
Displays application newsfeed content in an engaging and modern manner. 994 reviewers of Connecteam have provided feedback on this feature.
Newsletter Engine
As reported in 959 Connecteam reviews. Allows for reaching employees through the Integrated newsletter builder via email
Multi-Channel Sharing
Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. 964 reviewers of Connecteam have provided feedback on this feature.
Additional Features - Employee Communications (3)
Emergency Notifications
As reported in 975 Connecteam reviews. Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.
Analytics
Based on 973 Connecteam reviews. Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.
Integrations
Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. This feature was mentioned in 957 Connecteam reviews.
Generative AI - Business Instant Messaging (1)
Text Summarization
As reported in 369 Connecteam reviews. Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (4)
AI Powered Search
Based on 369 Connecteam reviews. Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Based on 368 Connecteam reviews. Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time. 366 reviewers of Connecteam have provided feedback on this feature.
Content Generation
Creates, assists, or automates the generation of text-based content within the platform. This feature was mentioned in 367 Connecteam reviews.
Agentic AI - Business Instant Messaging (2)
Cross-system Integration
Works across multiple software systems or databases 91 reviewers of Connecteam have provided feedback on this feature.
Natural Language Interaction
As reported in 90 Connecteam reviews. Engages in human-like conversation for task delegation
Agentic AI - Employee Communications (2)
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 139 Connecteam reviews.
Natural Language Interaction
Engages in human-like conversation for task delegation 137 reviewers of Connecteam have provided feedback on this feature.
Agentic AI - Frontline Worker Communication Platforms (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 18 Connecteam reviews.
Multi-step Planning
Based on 18 Connecteam reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 19 Connecteam reviews. Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 18 Connecteam reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting 18 reviewers of Connecteam have provided feedback on this feature.
Agentic AI - Restaurant Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 29 reviewers of Connecteam have provided feedback on this feature.
Natural Language Interaction
Based on 29 Connecteam reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting 29 reviewers of Connecteam have provided feedback on this feature.
Agentic AI - Help Desk (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 23 reviewers of Connecteam have provided feedback on this feature.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 23 Connecteam reviews.
Proactive Assistance
Based on 23 Connecteam reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Restaurant Scheduling (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Employee Intranet (2)
Autonomous Task Execution
As reported in 21 Connecteam reviews. Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience 21 reviewers of Connecteam have provided feedback on this feature.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.
Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy.
Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees.
SLA management is the process of ensuring that all the services and procedures of a business align with the service level agreement (SLA). Learn more about why SLA management is essential, the benefits it offers, and which best practices are appropriate for it.
Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process.
Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and the best practices needed to make it work.





