# CoAdvantage Reviews **Vendor:** CoAdvantage **Category:** [PEO Providers](https://www.g2.com/categories/peo-providers) **Average Rating:** 4.4/5.0 **Total Reviews:** 132 ## About CoAdvantage CoAdvantage is a Professional Employer Organization (PEO) that helps small and mid-sized businesses manage human resources, payroll, and employee benefits, so they can focus on running and growing their business. With over 25 years of experience, we support more than 110,000 employees nationwide, providing both technology and expertise to simplify complex HR tasks. Our proprietary CoAdQuantum platform combines advanced tools and reporting systems with personalized service, making it easier to track employee information, process payroll, and manage benefits accurately and efficiently. We also provide guidance and support for risk management and workers’ compensation, helping businesses protect their workforce while staying informed about regulatory requirements. At CoAdvantage, HR is a partnership, not just a process. We work side by side with our clients to reduce administrative burdens, support compliance efforts, and provide guidance tailored to each company’s unique needs. By streamlining HR operations, we give businesses the freedom to focus on growing their business, improving productivity, and creating a foundation for long-term success. Our approach combines innovative technology with dedicated service, delivering efficiency, accuracy, and personalized support. By partnering with CoAdvantage, businesses gain a trusted HR partner who can simplify complex processes, empower employees, and enable sustainable success in an ever-changing business environment. ## CoAdvantage Reviews ### 1. Excellent Service and Intuitive Software That Boosts Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about CoAdvantage?** We’ve been with CoAdvantage for several years now, and their level of service has been excellent. Between the easy onboarding, quick responses, knowledgeable support, and intuitive software, it has made my work more efficient. Their pricing is also reasonable, even for a small-to-midsize nonprofit. **What do you dislike about CoAdvantage?** The only downside I’ve experienced during my time with CoAdvantage is not being able to pull prior-year W-2s. Our auditors request them every year, and we end up paying the $50 fee each time. It would be really helpful to have access to those reports year-round instead of having to request them annually. **What problems is CoAdvantage solving and how is that benefiting you?** We are a small-to-midsize nonprofit, and we had been struggling with HR functions due to gaps in knowledge, software, and support. CoAdvantage has addressed all of these issues for us. They offer a wealth of knowledge, provide timely support when we need it, and their software is easy to use. **Official Response from Angela Rieszer:** > Thank you for your continued partnership and for sharing such thoughtful feedback. We are glad to hear our service, support, and software have helped improve your team’s efficiency, and we appreciate you calling out the challenge with accessing prior-year W-2s as we are always looking for ways to enhance the overall experience. ### 2. There are challenges **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about CoAdvantage?** The website is easy to access; services include an EAP; accessing an employee's personal file/details is easy; and it's easy to find and download payroll reports. Also, onboarding new hires is very easy. **What do you dislike about CoAdvantage?** My list of dislikes or concerns is long, support is not always helpful or customer-friendly, and the entire organization appears to work in silos. Often, when changes are requested, the response and the implementation of those changes are slow. The emails that I have received from a few employees were poorly written, and the team often seems overwhelmed and untrained. It's not always easy to generate useful reports, and my firm has often had to intervene to avoid payroll errors. And for some odd reason, they can never get the PTO hours correct for my organization in January and July. It is not even always clear who you contact for support or to make a complaint. It has been so bad that this will probably be the last year that we utilize the service. I don't want to feel like I am fighting with a PEO for employee information or to get answers. **What problems is CoAdvantage solving and how is that benefiting you?** None that I can think of. **Official Response from Angela Rieszer:** > Thank you for taking the time to share your feedback. While we’re glad to hear certain aspects of the platform, such as onboarding and access to payroll information, have been helpful for your team, we’re sorry to hear about the challenges you’ve experienced with support responsiveness, communication, reporting, and payroll accuracy. We appreciate you bringing these concerns to our attention, as feedback like yours helps us continue evaluating and improving the experience we provide our clients. ### 3. Great Benefits with Room for Customer Service Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Paul C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for enabling us to access large group health care plans at reasonable rates, something we couldn't qualify for as a small company. I like having everything in one place, and not having to file payroll reports or worry about the legal climate of tax filings is nice too. We've had a good relationship with CoAdvantage and fair pricing overall. I also find the consolidation of payroll, benefits, HR services, etc., convenient. **What do you dislike about CoAdvantage?** I had to replace our time tracking system because the old didn't integrate, and their integrated system isn't as good as what we had. The quality of customer service has declined over the past few months. Our original representative was very competent and helpful, but the replacements haven't been as good. One of the replacements was fired within the first 2 months, and the next one lacks the professionalism of our original. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage allows us to offer large group health care plans at an affordable rate for our small company. I like having everything in one place, not filing payroll reports, and not worrying about tax filings. **Official Response from Angela Rieszer:** > Paul, thanks for taking the time to leave a review! It’s great to know that CoAdvantage is helping streamline payroll and provide access to large group health plans for your small business. We appreciate your feedback and value your continued trust as a CoAdvantage customer. ### 4. Streamlined HR Management for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer L. | Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for having everything in one place, like payroll, ATS, performance management, workers' compensation, and I-9, with easy links to other services. The easy accessibility to the team handling our account is great too. It takes a lot of the workload off my plate, especially with unemployment and leave of absence support. I like the I-9 platform; having it digital is way better than dealing with the paper process. The payroll counterparts are very helpful despite some system constraints. The LOA and Unemployment team are the most helpful departments; they handle the majority of the work. **What do you dislike about CoAdvantage?** Not having the stored schedules expire every three months. The inability to remove uploaded documents from the platform ourselves. Lack of ability for employees to delete and add punches (fix their own time) before payroll closes during the week. The uploaded CoAdvantage acknowledgment form not being a part of the onboarding packet, causing HR to upload it on the NHO day. Lack of a one pager for all benefits and their costs available to show at NHO for a preview of what is offered. Absence of a digital document as part of the benefit offering that includes a questionnaire on why employees did not select benefits, with it being a part of their employee file. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage centralizes payroll, ATS, performance management, and HR functions, making them accessible and integrated. I appreciate their help with unemployment and LOA, easing workloads. The digital I-9 platform surpasses paper processes, and their team’s accessibility and support are invaluable. **Official Response from Angela Rieszer:** > Thank you for taking the time to share your experience. We are glad to hear that having your HR functions in one place, along with the support from our teams, has made a meaningful difference for you, and we appreciate you sharing your insights. We look forward to continuing to support you and your employees. ### 5. Efficient Payroll Management with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Erik B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about CoAdvantage?** I use CoAdvantage for payroll and employee benefits and have been a customer for a little over a year. The price was a major factor in my decision to switch from TriNet. CoAdvantage helps ensure our employees are paid on time and assists us in staying up to date with new HR policies and procedures required by law, which we find valuable. I appreciate receiving important recap emails about updates for the states we operate in, as they take away the burden of having to research and keep up with legislative changes ourselves, preventing potential issues. I find their web-based system, particularly the payroll and reporting systems, easy to use and manage. It has a simple, intuitive interface that allows us to find the information we need effortlessly. Overall, I feel that CoAdvantage covers everything we need, and I have no complaints, which encourages me to continue our partnership. **What do you dislike about CoAdvantage?** None **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage ensures employees are paid on time and keeps us updated on new HR policies and laws without us needing to research. Their payroll and reporting systems are easy to use and manage, with a simple, intuitive interface. **Official Response from Zack Griffin:** > Hi Erik, thanks so much for providing feedback. We truly appreciate the time and energy you spent writing your review, and we are grateful for all of the positive feedback. Thanks for being a CoAdvantage customer! ### 6. Smooth Transition with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** lillian m. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** I use CoAdvantage for payroll services and have found it to be very user-friendly. The team is helpful when assistance is needed, and all employee information from previous providers was migrated with no issues. CoAdvantage helps with payroll, W2 forms, deductions, and health coverage enrollment, making the process easier for me to review. There are fewer mistakes by employers when filling out information, and employees have someone to contact for assistance. I appreciate that they deliver fully integrated HR outsourcing with multiple service bundles, including payroll and tax administration, and HR compliance and risk management. The replacement of the legacy platform with CoAdQuantum has been a notable improvement. At this time, I am happy with everything CoAdvantage has offered and improved when upgrading. I would rate them a 10 out of 10 for recommendation. **What do you dislike about CoAdvantage?** I have not found any issues with CoAdvantage **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage helps with payroll, W2 forms, deductions, and health coverage enrollment. It minimizes mistakes by employers, making the review process easier and providing employee support, which enhances efficiency and user experience. **Official Response from Angela Rieszer:** > Lillian, thank you for taking the time to leave such thoughtful feedback, we’re so glad to hear the transition was smooth and that our team has supported you every step of the way. We truly value your partnership and look forward to continuing to support your team. ### 7. Streamlined HR and Payroll with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** I use CoAdvantage for payroll processing, benefits administration, employee onboarding, compliance support, and managing day-to-day HR tasks more efficiently. CoAdvantage helps us stay compliant with labor laws and improve onboarding for new hires. This has created value by reducing compliance risks, keeping us updated on labor law changes, and making processes smoother for employees. I find their support team and platform valuable because their team is quick and knowledgeable, helping to resolve issues before they impact employees. The payroll and self-service portals stand out as they improve employee self-service, reduce admin workload, and minimize errors. The HR and payroll platform has significantly streamlined payroll processing and simplified benefits administration. The onboarding process, which automates document collection, new hire training, and benefits enrollment, is something I like and encourages me to continue or expand our partnership with CoAdvantage. **What do you dislike about CoAdvantage?** I don't like having to re-onboard someone who is returning to the company. It's frustrating because they have to go through the whole process all over again as if they are a new hire. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for payroll processing, benefits administration, and HR tasks. It helps us stay compliant with labor laws, improves onboarding, and enhances employee self-service, reducing admin workload and minimizing errors. The support team is quick and knowledgeable, resolving issues swiftly. **Official Response from Angela Rieszer:** > Thank you for sharing your experience, Claudia. We’re thrilled to hear how CoAdvantage has helped streamline your payroll, HR processes, and onboarding while supporting your team effectively. We value your feedback and are always looking for ways to enhance the experience for our customers. ### 8. Effortless Multi-State Payroll Management, Needs Better Reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** I really like how CoAdvantage handles our multi-state payroll effortlessly, making things so much easier for us by just getting it done without worry. Their support with tax withholdings and keeping up with new regulations is extremely helpful, particularly with sending out memos on changes like the recent minimum wage increase in Florida. It's extremely convenient that we don't have to handle the actual payroll processing or calculate taxes and deductions ourselves. Plus, the ease of putting in hours and having CoAdvantage process everything from there is a major plus. **What do you dislike about CoAdvantage?** I struggle with reporting when I need specific things. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage handles our multi-state payroll and tax withholdings, making compliance effortless. They keep us updated with regulatory changes, so we don't have to worry about it. The ease of processing payroll without calculating deductions is a real time saver. **Official Response from Angela Rieszer:** > Thank you for sharing your experience. We are glad to hear that our support with multi-state payroll, tax compliance, and regulatory updates has made things easier for your team, and we appreciate you noting the challenges with reporting as we continue to look for ways to improve the overall user experience. ### 9. Overall, our experience has been positive and we value this partnership. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** Working with CoAdvantage has been seamless from our initial meeting through implementation. The integration process was well-organized and efficient. The transition was smooth thanks to the dedicated team. We utilize CoAdvatage daily for our HR and Payroll needs and have taken full advantage of their Time and Labor Management, Learning Management and Applicant Tracking tools. All services are user-friendly and easy to navigate. We will be implementing Performance Pro in the near future. Any interactions we have had whether with Sales, our Payroll Rep, HR Rep, or any other team members has been positive. Everyone is responsive and available to provide support when needed. **What do you dislike about CoAdvantage?** At this time, we have not had any issues with CoAdvantage. **What problems is CoAdvantage solving and how is that benefiting you?** With the guidance of our HR Representative, we were able to successfully draft and distribute our employee handbook, ensuring all policies are compliant. **Official Response from Angela Rieszer:** > Thank you for sharing your experience, we’re glad to hear the implementation process was smooth and that our team has been supportive every step of the way. We appreciate your partnership and are pleased CoAdvantage is helping streamline your HR and payroll needs. ### 10. CoAdvantage’s Across-the-Board Support Is a Standout **Rating:** 5.0/5.0 stars **Reviewed by:** kamika.jackson@sakrdental.com J. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about CoAdvantage?** The most helpful aspect of CoAdvantage is the support that is available across the board regarding any subject matter. **What do you dislike about CoAdvantage?** The least helpful aspect of CoAdvantage is the amount of time it takes to receive an email reply. At times it takes over a business day. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage is solving my need for HR support within the small business structure. After implementation the questions that didn't have exact answers became easily resolved with the help from CoAd HR support and payroll. Time was saved due to responses being readily available. **Official Response from Angela Rieszer:** > Thank you so much for the review! We’re happy to hear our support team has been a valuable resource for your business and helped simplify your HR needs. We appreciate your feedback and are always working to create the best possible experience for our clients. ### 11. Responsive Payroll, But Mixed Experiences **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about CoAdvantage?** I like that CoAdvantage's payroll service responds to my questions speedily. I also like my representative and the main salesperson quite a bit. Additionally, there's a PTO tracker that we are using through CoAdvantage, which I would keep. **What do you dislike about CoAdvantage?** The background check service is too slow to respond to my need to hire. The 401k doesn't allow company owners to contribute every payroll and workers' comp doesn't cover company owners. The health insurance is always expensive, regardless of providers (CoAdvantage or someone else) but I know I picked the wrong plan in the last enrollment. Also, prior to joining CoAdvantage, company owners should know the workers' comp does not cover owners, and the 401k service does not allow contributions to be deducted from payroll for company owners. **Recommendations to others considering CoAdvantage:** The team is good at responding in a timely manner and the fees seem less than other PEOs. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage ensures my workers have health insurance, workers comp, paychecks, and 401(k) service. I like their speedy payroll service response and use their PTO tracker. However, the background check is slow, 401(k) and workers comp don't really cover company owners. **Official Response from Angela Rieszer:** > Thank you for sharing your experience! We’re happy to hear that our team has been responsive and able to address your questions and concerns. We appreciate you taking the time to leave a review and for being a CoAdvantage customer. ### 12. User-Friendly Upgrade With Better Time & Attendance—Still Room for More Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** The new system offers a more refined and user-friendly interface compared to the previous version. There are also noticeable improvements in the time and attendance functionality. Furthermore, the customer service has been outstanding, as the team is consistently responsive and helpful. **What do you dislike about CoAdvantage?** I believe there is an opportunity for further improvement, especially in enhancing the automation of time and attendance entry, as well as reviewing the pricing structure. **What problems is CoAdvantage solving and how is that benefiting you?** I believe there is an opportunity to improve system integration between CoAdvantage, our time clock system, and our 401(k) through Payroll 360, which would enhance the overall efficiency of our payroll process. Additionally, it appears that some employees may be experiencing challenges when attempting to log into the system. **Official Response from Angela Rieszer:** > Thank you for your thoughtful feedback, we’re glad to hear you’re enjoying the improved interface, time and attendance features, and support from our team. We truly appreciate your partnership and your insights as we continue to improve. ### 13. Comprehensive Payroll Solution with Minor Reporting Frustrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** I really appreciated CoAdvantage for providing a stronger benefits package to employees and offering competitive sign-on pricing. It provided a cushion for my position when it came to HR-related issues and payroll questions, which was really helpful. I also liked their assistance with compliance, and having one person as the main point of contact for all my questions was a great support. The integration of Time and Labor, along with payroll software, significantly benefited our organization's workflows, saving time. The Master Reports were especially useful for our accounting team, and the payroll reports were accurate, saving hours of time with detailed data and specific reports we needed. Overall, I would not have left CoAdvantage. **What do you dislike about CoAdvantage?** I faced some issues during the onboarding process. The reporting tools clients have access to are difficult to use. I'd like to see CoAdvantage be more open about allowing small companies with a low medical insurance participation rate. **What problems is CoAdvantage solving and how is that benefiting you?** I used CoAdvantage to provide a stronger benefits package and support for HR and payroll issues, including compliance. It saved time with accurate Master Reports, especially aiding our accounting team. **Official Response from Angela Rieszer:** > We are grateful you took the time to share your experience. It is great to hear our solutions supported your team, and we appreciate you highlighting your experience with onboarding and reporting. Your input helps us better understand the client experience. ### 14. Makes Payroll Management Easy for Large Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Yolisbeth L. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about CoAdvantage?** It’s a great tool that makes payroll management much easier, especially when you’re handling a large number of employees. **What do you dislike about CoAdvantage?** Employee app access should be a bit simpler, and when employees stop working, they should still be able to receive their W-2 information in cases where they are no longer active with the company. **What problems is CoAdvantage solving and how is that benefiting you?** We had an issue with an employee’s missing hours on the payroll, and our representative resolved it accurately. **Official Response from Angela Rieszer:** > Thank you so much for the review! We’re thrilled to hear CoAdvantage has helped make payroll management easier for your team, and we’re glad our representative was able to quickly resolve the payroll issue. We truly appreciate your feedback and support! ### 15. Extremely User-Friendly Platform with Fast, Clear Support from CoAdvantage Specialists **Rating:** 5.0/5.0 stars **Reviewed by:** Delyar R. | Director of Payroll and Benefits, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** The platform is extremely user friendly, however, the specialist you get assigned to are what make CoAdvantage special. You are able to get in touch with your account manager at any given time, communication is fast, clear, and informative. **What do you dislike about CoAdvantage?** The only thing I wish it had was document signing capabilities. **What problems is CoAdvantage solving and how is that benefiting you?** It's nice to have everything in one place: payroll processing, benefits enrollment, 401k enrollment, harassment training. Before, everything was on a different platform. **Official Response from Angela Rieszer:** > Thanks for the review, Delyar! We are happy to hear that the platform is easy to use and that your specialist has provided responsive and helpful support, and it is great to know having everything in one place has made things more efficient. We appreciate you noting the opportunity around document signing functionality as we continue to look for ways to improve the overall experience. ### 16. Streamlined Payroll with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about CoAdvantage?** I find downloading the payroll register and the various payroll reports from CoAdvantage into Excel to be the most valuable feature, as these can be used to do the journal entries. I also like the one-on-one interaction with my payroll representative, Sherry Miller. She's very helpful and ensures that any questions I have are either answered directly or referred to the appropriate department, always including me in the email correspondence. **What do you dislike about CoAdvantage?** Currently, nothing **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for payroll, which helps reduce the payroll manager's workload. The ability to download payroll registers and reports into Excel is valuable for journal entries. **Official Response from Angela Rieszer:** > Thanks for taking the time to leave a review! It is great to hear the payroll reports are helping streamline your processes, and we are glad Sherry has been a helpful resource for you. We appreciate your partnership. ### 17. Easy to Navigate, but Payroll Errors and Slow Account Rep Responses **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about CoAdvantage?** The system is easy to navigate. Our payroll rep has been the most helpful. **What do you dislike about CoAdvantage?** In 2026 there has been several payroll hiccups for our company. Lots of IT errors, having to go back and forth. I do not have an account rep that responds in a timely manner, not sure if its because she's pulled in different directions or just not great at replying to emails but sometimes questions have to be asked several times before I get an answer. **What problems is CoAdvantage solving and how is that benefiting you?** I haven't had any problems that really have needed to be solved. **Official Response from Angela Rieszer:** > Thank you for your honest feedback. We’re happy to hear you’ve found the platform easy to navigate and that your payroll representative has been helpful. We appreciate you sharing your concerns regarding payroll and response times, as client feedback plays an important role in helping us improve. ### 18. Efficient and Easy to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** The platform is intuitive, easy to maneuver, and clearly designed with the end‑user in mind. Even team members who are not tech‑savvy have been able to navigate it with confidence. The built‑in training videos and step‑by‑step guides make onboarding simple and eliminate the usual learning curve that comes with new systems. **What do you dislike about CoAdvantage?** At this time, I haven't encountered anything I dislike about the CoAdvantage. Every feature I've used so far has been useful and aligned with my needs. **What problems is CoAdvantage solving and how is that benefiting you?** As an employee using CoAdvantage I don't recall any problems it has solved from our previous provider. **Official Response from Angela Rieszer:** > Thank you for your kind feedback, we’re glad to hear the platform has been easy to navigate and helpful for your team, especially with onboarding. We appreciate your support and are glad the system is meeting your needs. ### 19. Comprehensive HR Management with Dedicated Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sara L. **Reviewed Date:** December 15, 2025 **What do you like best about CoAdvantage?** I like the all-inclusiveness of CoAdvantage, with one login spot to handle everything. The biggest help is their benefits portal, which ensures all our employees are able to enroll or waive insurance. They also oversee our workers' compensation insurance, which means not having to complete audits. Having dedicated people available to reach out to for guidance is a major help, and many times they have helped me through tough employee relation issues. The ease of access to the dedicated team is most valuable. The software encompasses all HR needs, ensuring all employees have access to what they need, and while it can be a bit clunky, it is easy to use. Everything else seems to run smoothly. **What do you dislike about CoAdvantage?** The hiring portal is a bit complex for our needs so we don't use it. The software can be a bit clunky but it's easy to use. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage streamlines our HR tasks by managing health benefits, payroll, and more. Their benefits portal simplifies insurance enrollments. They oversee workers' comp insurance, eliminating audit hassles. Having a dedicated team is invaluable for tough employee relations, and the software ensures all employees have necessary access. **Official Response from Angela Rieszer:** > Thank you for sharing your experience, Sara! We’re glad our all-in-one platform and dedicated team have been helpful in supporting your HR needs, especially with benefits administration and employee relations. Thank you for being a CoAdvantage customer. We’re grateful to support you and your team! ### 20. Friendly, Helpful Support Team That’s Great to Work With **Rating:** 4.0/5.0 stars **Reviewed by:** Shanna P. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** How friendly and helpful the customer service and support teams are to work with. **What do you dislike about CoAdvantage?** The payroll import feature could be improved by offering more options and fields, so it’s easier to import the information needed for payroll. **What problems is CoAdvantage solving and how is that benefiting you?** They’re working on our policies and procedures handbook, and it has been a great help for us. **Official Response from Angela Rieszer:** > Thank you for your kind words, we’re happy to hear our team has been friendly and helpful to work with. We appreciate your feedback on payroll imports as we continue to improve. ### 21. Exceptional Support and Streamlined Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Zara Environmental . **Reviewed Date:** December 10, 2025 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for helping us streamline our payroll and making it easier to add and terminate employees, as well as update employee information. They've taken the stress off tax reporting for state, local, federal, and unemployment taxes. I value their assistance with every aspect of our payroll processing, workers' compensation issues, and retirement and benefits administration. The people are definitely one of their main values; they're extremely attentive and always there if we need something. My payroll administrator, Ashley Monariti, our account executive, Kelly Hall-Smith, and benefits admin Siomara, have all gone above and beyond, especially when there have been issues needing immediate attention. Their customer service is excellent, with great attention to detail and accuracy. We've been very happy with the reporting and hands-on customer service they've provided. **What do you dislike about CoAdvantage?** Fees are high but still in line with competitors. However, every year they work diligently with us to try and bring those rates down based on servies we are using or not using. But compared with a lot of other payroll/benefits companies their rates are competitive. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage helps us streamline payroll, making it easier to add and terminate employees and update information. It reduces the stress of tax reporting and assists with workers' compensation, retirement, and benefits administration. **Official Response from Angela Rieszer:** > Thank you for leaving us a review! We’re glad we can help streamline your payroll and take stress off your plate. We truly appreciate the kind words about our team. Thank you for being a CoAdvantage customer. We look forward to continuing to support your business. ### 22. Great All-in-One HR Hub, but Reporting Needs More Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about CoAdvantage?** It’s a one-stop shop for small companies that don’t need to hire a full HR department. Benefits and Learning and Development are all right at your fingertips, which makes it easy to manage everything in one place. **What do you dislike about CoAdvantage?** Reporting could be more robust. I think giving users the ability to build their own reports, instead of being tied to the standard ones, would help companies get the insights they need. **What problems is CoAdvantage solving and how is that benefiting you?** They’re able to handle all the payroll and tax calculations that need to be done. **Official Response from Angela Rieszer:** > Thank you for sharing your experience! We’re happy to hear the platform has helped support your business needs in one place. We appreciate your feedback on reporting and customization as we continue improving the experience for our clients. ### 23. User-Friendly Platform with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Delyar R. **Reviewed Date:** December 03, 2025 **What do you like best about CoAdvantage?** I like that CoAdvantage keeps everything consolidated for us in one place, which significantly streamlines our operations. The platform's user-friendliness is amazing and ensures ease of use for administrative tasks such as payroll, benefits administration, 401k enrollment, performance reviews, and learning management. The inclusion of HR and compliance partners provides additional support and value, enhancing our capacity to stay compliant effortlessly. Moreover, CoAdvantage offers a fantastic analytics and reporting system that delivers valuable insights, which are crucial for our decision-making processes. The representatives are always easily contactable, which I appreciate as it facilitates smooth communication and prompt resolution of any issues. Additionally, the platform includes a great section of helpful documents and consistently sends compliance updates, keeping us informed and up to date. This comprehensive support and notification system reassures me of the platform’s reliability and reinforces my decision to continue using CoAdvantage. The price was also a significant factor in choosing CoAdvantage, offering great value for the suite of services provided. It's everything we needed without requiring any additional software implementations. **What do you dislike about CoAdvantage?** I dislike that I cannot upload employee-specific documents to their profiles within CoAdvantage. Additionally, the inability to digitally sign documents is a significant limitation. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to centralize payroll, benefits, and HR, making it user-friendly and efficient. It offers excellent analytics, compliance updates, and easily accessible support, enhancing organizational value. **Official Response from Angela Rieszer:** > Delyar, thank you for sharing your experience! It’s great to hear that our platform and team are helping streamline your payroll, HR, and benefits processes. We appreciate your feedback on employee-specific documents and digital signatures as we continue looking for ways to enhance the experience for our clients. ### 24. Reliable HR Support, Needs Software Modernization **Rating:** 2.5/5.0 stars **Reviewed by:** Michele . **Reviewed Date:** December 02, 2025 **What do you like best about CoAdvantage?** I appreciate that CoAdvantage provides essential HR support, which I find to be valuable and beneficial for maintaining organizational effectiveness. The ability to include dental and vision coverage without requiring medical coverage was a significant factor in choosing CoAdvantage, offering flexibility in benefits that align with our needs. The payroll service is reliable, and I have a great experience with my dedicated payroll representative, who is consistently proactive and supportive, handling any situations that arise with efficiency and professionalism. Additionally, the time tracking and applicant software help us stay organized, enhancing our operations by streamlining HR processes. **What do you dislike about CoAdvantage?** The software from CoAdvantage is quite antiquated, which makes competition with newer platforms challenging. Additionally, the software is not very user-friendly, making it difficult to operate or locate necessary features at times. I anticipate that as our needs grow, we may outgrow the current offerings of CoAdvantage, indicating a need for enhancements to meet future requirements. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for HR support, payroll, and time tracking, which keeps us organized and offers valuable dental and vision benefits without medical coverage. **Official Response from Zack Griffin:** > Michele, thank you for your feedback. We appreciate your kind words around our HR support, payroll, and time tracking. We also appreciate that you shared your experience with our current system; your feedback helps us continuously improve. Thank you for being a CoAdvantage customer. ### 25. Excellent HR Training and Helpful Mineral Access **Rating:** 4.0/5.0 stars **Reviewed by:** Kirsten S. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about CoAdvantage?** My favorite CoAdvantage tool is the HR training offered. I'm thankful for access to Mineral. **What do you dislike about CoAdvantage?** Constant changes in who our CoAd contacts are. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage helps us streamline and centralize our HR, payroll, and compliance processes, which has been a huge benefit as we continue to grow. **Official Response from Angela Rieszer:** > We appreciate you sharing your feedback, it’s great to hear the training and Mineral tools have been useful. Thank you for your continued trust and partnership. ### 26. Exceptional Support and Responsiveness from the Team **Rating:** 4.5/5.0 stars **Reviewed by:** Kim B. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about CoAdvantage?** Their entire team is very responsive to my questions. Gena and Jeni Wilson are AWESOME! **What do you dislike about CoAdvantage?** TLM can be a little slow at times. I'd like to be able to make certain PTO adjustments, add allowances or add projects on my own. **Recommendations to others considering CoAdvantage:** CoAdvantage worked with us to get the detail we need on our payroll reports and build the GL import consolidated to a level that kept that detail. This saved our accounting department hours in manual manipulation! Our CoAd partners listen, figure out solutions and make it happen. The guidance for employee issues, questions, and benefits are a great asset and advantage to our business. **What problems is CoAdvantage solving and how is that benefiting you?** Over the years, we have had a few different well-known payroll companies and CoAdvantage has been the most responsive to help our business get the data and benefits we need. Other companies promised, but only CoAdvantage has been able to deliver! **Official Response from Angela Rieszer:** > Kim, thanks for the review! We’re so happy to see that our team has been able to provide the support you need for any questions. Your feedback is appreciated, and we’re glad our solutions are making a difference for your business. Thank you for being a CoAdvantage customer! ### 27. Flawless Experience with CoAdvantage **Rating:** 5.0/5.0 stars **Reviewed by:** Cathleen H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about CoAdvantage?** What truly sets CoAdvantage apart is its people. Every CoAdvantage employee I have interacted with has been both helpful and cheerful. They are genuinely committed to resolving any issues I bring up and ensuring that all necessary tasks are completed, rather than simply passing responsibilities along. I appreciate that I never have to follow up or chase anyone to get things done. **What do you dislike about CoAdvantage?** I have not encountered any downsides to using CoAdvantage. They have exceeded every expectation. **Recommendations to others considering CoAdvantage:** We had experience with other payroll providers and were previously working with a different PEO before switching to CoAdvantage. We weren't actively searching for a new PEO, so I had no idea what we were missing out on. The staff at CoAdvantage is incredibly helpful and accommodating. The website is extremely easy to navigate and very user-friendly. All of our payroll, HR, and benefits needs are simply taken care of, so I don't have to worry about any of it. It's just done. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage has helped us solve pressing HR issues with ease. **Official Response from Angela Rieszer:** > Thanks for the review, Cathleen. It’s great to hear that our team and platform are supporting your payroll, HR, and benefits needs. We love knowing that our staff’s support has had a positive impact on your experience. Thank you for trusting CoAdvantage. We look forward to continuing to support you! ### 28. Cost-Effective Benefits with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Kimberly H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for its ability to save my company money on healthcare costs, which was a primary reason for our transition from our previous provider, Gusto. The transition was smooth, and the offering of better healthcare and benefits for our team members stands out as a significant advantage. This ability to provide competitive benefits has been instrumental in helping with both retaining current staff and in recruiting new talent, which is crucial for our company's growth. Additionally, I value the availability of the CoAdvantage team and their HR assistance, which plays an important role in efficiently managing our HR needs. Their comprehensive service offering, enabling us to extend benefits we were not able to afford previously, has been a game-changer in enhancing employee satisfaction and overall company morale. **What do you dislike about CoAdvantage?** It's still a third-party company, so it's not the same as having an in-house HR person. However, it is super helpful. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to save money on healthcare costs and offer enhanced benefits, aiding in talent retention and recruitment. **Official Response from Angela Rieszer:** > Thanks for the review, Kimberly! We’re glad CoAdvantage has been able to provide cost-effective benefits and support for your team. We appreciate your feedback and are happy to know our services are making a positive impact. Thank you for being a CoAdvantage customer. ### 29. Efficient HR & Payroll with Superb Transition, Needs Better 401K Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica P. **Reviewed Date:** November 21, 2025 **What do you like best about CoAdvantage?** I find CoAdvantage incredibly helpful for HR solutions, as they've provided invaluable guidance on guidelines, best practices, and even helped in creating a comprehensive employee handbook. Their support in payroll and onboarding has been great, especially as we've experienced growth. I really appreciate their expertise and deep knowledge, which have been outstanding, particularly through our representative, Sherry, who has been instrumental in payroll solutions. The implementation of the Time Clock and the CoAd Quantum website has made transitions seamless, particularly in pay, PTO requests, and onboarding new employees, greatly enhancing our operational efficiency. It's like having a large corporation's backing but without the hefty price, and that's something I find truly remarkable and valuable about CoAdvantage's services. **What do you dislike about CoAdvantage?** I find the 401K Team to be terrible and would prefer to use my own financial planner. I feel that my money goes into an account and is not actively managed or monitored by the current service. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for seamless payroll and HR support, like creating handbooks and best practices, which eases onboarding. Their expertise and tools like the Time clock make transitions smooth, providing big corporation support at reduced costs. **Official Response from Angela Rieszer:** > Thank you for taking the time to share your experience and for being a CoAdvantage customer. We’re glad our HR and payroll support has been helpful, and we appreciate your feedback. ### 30. Efficient HR Support and Cost-Effective Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Alycea P. | Senior Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about CoAdvantage?** I like that CoAdvantage is cost efficient and provides the services we need. I find it valuable to be able to talk to an HR expert when there's a situation I need help with. They have also improved their technology with CoAdvantage Quantum 2.0, which is a positive step. They are amazing! **What do you dislike about CoAdvantage?** None **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage allows us to keep our HR team small while supporting us with payroll and benefits. I find it valuable to talk to an HR expert when needed. **Official Response from Angela Rieszer:** > Alycea, thank you for taking the time to share your feedback, we’re so glad to hear our HR support and improved technology have made a positive impact. We appreciate your partnership and are glad to be a resource for your team. ### 31. Efficient Payroll Management, Needs Better Local Support **Rating:** 3.5/5.0 stars **Reviewed by:** American H. **Reviewed Date:** November 20, 2025 **What do you like best about CoAdvantage?** I genuinely appreciate having a single agent, Ashley M, with CoAdvantage. It's incredibly helpful to know exactly who to call, which simplifies communication and makes it easy to directly contact them if necessary. Normally, they are very good about making sure I provide the required information every week, ensuring smooth ongoing operations. This personalized touch and direct line of communication bring a significant amount of reassurance and efficiency to my dealings with CoAdvantage. I also appreciate that CoAdvantage takes care of workers' compensation insurance and any exclusions, which alleviates a lot of administrative burden from my side and helps in efficiently managing critical aspects of my business operations. The idea of having local offices reaching out more frequently is a concept I find beneficial, as the ability to have a local agent to discuss issues would enhance convenience and support. This preference was initially established by my interaction with Mary Smith, who originally signed me up, which left a positive impression regarding their onboarding process. **What do you dislike about CoAdvantage?** I dislike that the pricing is not cheaper, which would be more beneficial to my budget. Also, the benefits could be more easily accessible, and it would be helpful if it were easier to change employees between salary and hourly statuses. Additionally, the lack of a local agent I can visit or call for discussions hinders the convenience I expect from a service like CoAdvantage. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to manage payroll and workers' comp insurance, ensuring compliance and simplifying processes. Having a single, dedicated agent enhances communication and accountability, improving the service experience. **Official Response from Angela Rieszer:** > Thank you for your feedback! It’s great to hear that Ashley has made communication easy and that our payroll and workers’ comp support are helping simplify your business operations. Your suggestions about local support, pricing, and benefits accessibility are helpful as we continue to improve. We’re grateful to have you as a CoAdvantage customer and are always here to support you. ### 32. Efficiency and Impeccable Support with CoAdvantage **Rating:** 5.0/5.0 stars **Reviewed by:** Janet L. **Reviewed Date:** November 20, 2025 **What do you like best about CoAdvantage?** I like that CoAdvantage is a platform that effectively facilitates payroll for our employees, which simplifies various organizational processes. Effective communication with CoAdvantage is a considerable positive aspect, as any questions we have about the platform are resolved immediately, which is valuable for our daily operations. I appreciate how the organization is well-structured within the platform, making it easy to quickly understand its functioning. Additionally, CoAdvantage helps us implement strategies to achieve our goals, such as reducing costs. The cost of processing payroll is much lower compared to other companies, which represents a significant saving for our company. I am impressed by their effectiveness, speed, and compliance with our expectations, which is one of the main reasons why we would continue working with them and are not considering changing companies. They have truly fulfilled everything we seek as a company. **What do you dislike about CoAdvantage?** N/A **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage facilitates payroll, significantly reduces costs, improves organization, and offers immediate and effective communication, enhancing our operational efficiency and strategies for corporate objectives. **Official Response from Zack Griffin:** > Hi Janet, thank you for your kind words and positive review. We are happy to hear that our communication has made your daily operations easier. Thank you for being a loyal CoAdvantage customer! ### 33. Smooth Transition, Exceptional PEO Services **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | LVN, Office Manager **Reviewed Date:** November 20, 2025 **What do you like best about CoAdvantage?** I absolutely love CoAdvantage because it is by far the best PEO provider we have ever used. The transition to CoAdvantage was incredibly smooth, and the improvement in service quality was immediately noticeable. Their centralized platform efficiently streamlines payroll and HR tasks, providing a comprehensive solution for administering payroll, and tracking PTO and time and labor management. These functionalities ensure that we remain compliant without having to worry about it, thus significantly reducing our stress over compliance issues. The comprehensive benefits offering is another aspect I find valuable, making their service package robust and complete. The transition to CoAdvantage has been a decision we are extremely happy with and would highly recommend to any company looking for a superior PEO experience. Overall, I rate their services a 10 out of 10, as I can't think of anything I would like to change. **What do you dislike about CoAdvantage?** I can't think of anything that I dislike. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to streamline payroll and HR tasks, ensuring compliance without worry, managing workers' comp, and offering comprehensive benefits. It's the best PEO provider with a smooth transition and an upgrade in service quality. **Official Response from Angela Rieszer:** > Thank you so much for your review, Gina! We’re thrilled to hear that your transition to CoAdvantage was smooth and that our platform and services have made managing payroll, HR, and benefits easier for you. It’s wonderful to know we’ve been able to reduce stress and provide a superior PEO experience for your business. We truly appreciate your trust and recommendation, and thank you for choosing CoAdvantage! ### 34. Streamlined PEO Services with Nationwide Expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Holly D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about CoAdvantage?** I really appreciate CoAdvantage for their full PEO services, including benefits management, payroll services, and time clock services, all consolidated into one partner. This consolidation helped eliminate a lot of data entry and streamlined communication and year-to-year planning. Their expertise in the payroll services department is a significant advantage for our small business, especially as we operate nationwide. CoAdvantage's national presence helps us stay compliant with varying regional requirements, which is incredibly helpful. I use both their timekeeping and payroll entry solutions, which are very intuitive and user-friendly, leading to a quick and seamless uptake for our team. I appreciate the attention to detail from the entire project team assigned to our business and the ongoing education they provide, not only on the software platform but also on general HR topics. **What do you dislike about CoAdvantage?** Nothing **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to consolidate payroll, timekeeping, benefits, and workers' comp, eliminating data entry and streamlining communication and planning. Their payroll expertise ensures compliance nationwide, and their software is user-friendly, enhancing our business operations. **Official Response from Zack Griffin:** > Thank you for your positive review, Holly! We are happy to hear that CoAdvantage has been able to eliminate data entry and streamline communication for your team. Thank you for being a CoAdvantage customer. ### 35. Exceptional Payroll and HR Support with Stellar Service **Rating:** 5.0/5.0 stars **Reviewed by:** JOHN S. **Reviewed Date:** November 20, 2025 **What do you like best about CoAdvantage?** I find CoAdvantage to be incredibly helpful in simplifying payroll processes and handling tax reporting, which frees up time for us to focus on our business operations. Their expertise in managing complex HR situations, such as employee terminations or dealing with protected classes, has been immensely valuable by ensuring compliance with all necessary regulations. The general HR guidance provided by CoAdvantage has greatly supported our decision-making processes. Furthermore, their code-managed website has become a valuable tool for our employees, offering services like discounts. I appreciate the great customer service they provide; they are always available whenever we need assistance, whether it’s updating PTO balances or addressing payroll queries. Their fast and reliable response to one-off services speaks volumes about their commitment to customer satisfaction. These aspects, combined with their overall service reliability, are key reasons I would consider continuing and potentially expanding our partnership with CoAdvantage. Their comprehensive support has been instrumental in improving our HR and payroll management, securing my confidence in their services. **What do you dislike about CoAdvantage?** I cannot think of anything that I would change about CoAdvantage's services. **What problems is CoAdvantage solving and how is that benefiting you?** I find CoAdvantage simplifies payroll and tax reporting, freeing up my time to focus on the business. They also provide valuable HR guidance in complex situations and excellent customer service, quickly handling PTO updates and payroll queries with reliability. **Official Response from Zack Griffin:** > John, thank you for taking the time to leave a review! We value your insights and appreciate all of the positive feedback you provided. We are glad to know that our support team has been helpful for you and your team, thanks for being a CoAdvantage customer. ### 36. Responsive and Knowledgeable Support, Strong HR Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Mindy L. **Reviewed Date:** November 19, 2025 **What do you like best about CoAdvantage?** I truly appreciate CoAdvantage for their ability to handle our payroll and HR needs efficiently at LTW Ergonomic Solutions. Having used their services for over a decade, I value their trustworthiness, especially when dealing with complex payroll requirements. CoAdvantage's support during critical HR challenges, such as addressing problematic issues with an employee, was invaluable. Their legal department's involvement and willingness to meet virtually during holidays demonstrated exceptional commitment and provided excellent advice during tough times. The responsiveness of their staff in addressing our queries and resolving various issues is commendable. I am particularly impressed by the wealth of knowledge they bring to the table, making them a reliable partner. Their readiness and expertise have undoubtedly played a significant role in streamlining our processes and ensuring smooth operations. **What do you dislike about CoAdvantage?** n/a **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage effectively manages our payroll and HR needs, provides excellent advice on complex HR issues, and offers a responsive staff with a wealth of knowledge. **Official Response from Zack Griffin:** > Thank you for your feedback, Mindy! We are very happy to hear that you enjoy using our platform and that you have found CoAdvantage to be responsive and knowledgeable. Thank you for being a loyal customer, we look forward to supporting your payroll needs. ### 37. Great Value with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dee C. | Agent/Owner **Reviewed Date:** November 18, 2025 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for the excellent tools and support provided by their staff over the years, which has allowed my small company to handle payroll as efficiently as a larger company. It has been incredibly valuable for the cost. The always-available support for payroll questions is a significant benefit. CoAdvantage also keeps me compliant with labor laws, particularly in understanding salary laws, including the distinction between exempt and non-exempt statuses. The fast processing time of approximately 30 minutes is crucial for me as I manage multiple roles within my small company, making time savings incredibly important. I also greatly enjoy the reminders provided by CoAdvantage, which help us stay on track and meet our required timelines. **What do you dislike about CoAdvantage?** I would bundle other aspects of personnel together such as clocking in and out, keeping up with vacation/leave time of each employee. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to streamline payroll, ensuring compliance with labor laws and saving time, which is crucial as I manage multiple roles. It provides reminders, making compliance easy, offering big company benefits and support. **Official Response from Zack Griffin:** > Hi Dee, we appreciate you taking the time to leave such positive feedback! Our support team works very hard to ensure the need of every customer is met. We are glad that you have had this experience as well and thank you for being a CoAdvantage customer. ### 38. Reliable HR Partner with Fast Response **Rating:** 5.0/5.0 stars **Reviewed by:** JoDee S. **Reviewed Date:** November 18, 2025 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for its comprehensive Human Resources solutions and affordable workers' compensation insurance, which were major factors in our decision to switch from our previous service provider. Their services have significantly improved our human resources department, enhancing its efficiency ten-fold since we began using their solutions. As a small business with a limited human resources or payroll department, CoAdvantage has been instrumental in alleviating the burden on our operations manager who oversees HR and payroll tasks. They also provide robust support in complex legal situations, as exemplified by their assistance with complex employee issues and representation in unemployment court, which resulted in a favorable outcome for us. Furthermore, CoAdvantage's vast array of departments is adept at addressing a multitude of issues ranging from payroll and benefits to human resources, ensuring prompt and effective responses. I particularly appreciate their quick responses in emergencies, always directing us to the right department for rapid resolution. Additionally, their offering of benefits is a standout feature, as this was something our previous company did not provide. This responsiveness and comprehensive support give me the confidence to rely on them in urgent situations, contributing to my firm decision to maintain and possibly expand our partnership. **What do you dislike about CoAdvantage?** One issue that needs improvement is a coalition between the benefits department and the payroll representatives. CoAdvantage charges our company for benefits of terminated employees rather than deducting the balance from the employee's last check. Majority of the benefits we offer through coadvantage are at the cost of the employee, not the employer. Therefore we believe any unpaid monthly benefits should be deducted from the employee's final paycheck at termination. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for HR, payroll, and insurance needs. They've improved HR capabilities markedly, helped resolve legal and insurance issues, and relieved operational burdens, especially without a large in-house team. **Official Response from Zack Griffin:** > Thank you for your feedback, JoDee! We appreciate your comments regarding our impact on your small business. This is wonderful to hear, and we are grateful for the opportunity to serve you - thank you for being a CoAdvantage customer. ### 39. Responsive Support and Valuable 401K Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** John P. **Reviewed Date:** November 17, 2025 **What do you like best about CoAdvantage?** I appreciate how easy it is to enter payroll with CoAdvantage, which saves me time and allows me to focus on other important duties in running the company. Their reporting tools are also straightforward to use, making it simple to generate necessary reports. I value the responsiveness of CoAdvantage's customer service; whenever I have questions, a representative is just a call or email away, providing helpful reminders when needed. The 401K offerings are particularly beneficial to us, thanks to reasonable investment and plan administration fees. One of the most significant experiences with CoAdvantage was when they rectified a costly mistake on our account that went unnoticed for about a year. Their willingness to address the error and reimburse us showed their commitment to doing the right thing, which we greatly appreciated. I am very happy with CoAdvantage and find their integrity and quality of service compelling enough to recommend them highly. **What do you dislike about CoAdvantage?** I can't think of anything. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage simplifies payroll entry, facilitates easy reporting, and offers a responsive support team, enhancing operational efficiency. Their competitive 401K plans with reasonable fees provide valuable benefits. They also corrected a costly mistake, reinforcing trust in their integrity. **Official Response from Zack Griffin:** > Hi John, we greatly appreciate your feedback! We are glad that you have found our support team to be responsive and willing to help. Thank you for being a loyal CoAdvantage customer! ### 40. Exceptional Flexibility and Personalized Service **Rating:** 5.0/5.0 stars **Reviewed by:** Lynda P. **Reviewed Date:** November 17, 2025 **What do you like best about CoAdvantage?** I highly appreciate CoAdvantage for its customer service, particularly from the assigned account representatives who provide a top-notch, truly personalized experience. They handle ad-hoc requests with ease, ensuring advanced communication of any updated changes. The platform upgrade to Quantum has significantly increased usability, allowing for enhanced productivity through user-friendly navigation, ease of report creation, and efficient data searches. The flexibility offered by CoAdvantage to allow us to seek our own health, dental, vision plans, and 401K solution provider while still providing access to voluntary benefits is immensely valuable. Moreover, our benefits strategy has been positively impacted, enabling us to offer tailored expatriate packages alongside local voluntary benefits, which were much needed. The additional support in managing payrolls—such as processing one-time incentives, salary increases, and taxation impact previews—has been seamless and without issues. Such facilities greatly assist us in effectively managing our payroll requirements. **What do you dislike about CoAdvantage?** I find the speed of response from support functions such as tax and 401(k) to be slower than optimal. There have been instances where responses are delayed by more than 72 hours, negatively impacting decision-making processes. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for flexible benefits and payroll management, appreciating its cost reduction, expat packages, and easy-to-navigate platform which enhances productivity and report creation. **Official Response from Zack Griffin:** > Thank you very much for your feedback, Lynda. We greatly appreciate the time you spent to write your review and for sharing such kind words about our customer service team. We thank you for being a CoAdvantage Customer! ### 41. Quick, Reliable Support for a Payroll-Critical Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about CoAdvantage?** I appreciate the quick response to any inquiry I make. Payroll is critically important. **What do you dislike about CoAdvantage?** To date, I have not any experience that would qualify as disappointing not do I expect to have one. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage has helped, of course, with payroll processing but also with tracking of PTO hours and payouts. On occasion, I have had to rely on my rep to give me a net amount for a check to write in-house - no problems. **Official Response from Angela Rieszer:** > Thank you for your review! We are glad to hear our team has been responsive and that our support has helped you manage payroll and PTO with confidence. ### 42. Reliable Payroll Processing with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole J. | Human Resources/Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about CoAdvantage?** Payroll is consistently processed on time, and whenever we encounter any issues, the support team is always ready to help. For example, just this week, two employees did not have their time processed, but we were able to get the matter expedited, ensuring there was no interruption in their pay. **What do you dislike about CoAdvantage?** Currently, we have no complaints about CoAdvantage. Whenever we require assistance, the company is available to help us, and we truly appreciate that support. **Recommendations to others considering CoAdvantage:** CoAdvantage does more than just manage our payroll; they also provide a range of additional services that have been valuable to our business. During open enrollment, which is always a hectic period, their support staff consistently takes the time to ensure we fully understand the benefit options available for our eligible employees. They also keep us updated by regularly sending out information about new regulations and changes, so our company stays informed about anything new that may impact us. **What problems is CoAdvantage solving and how is that benefiting you?** We were able to set up a 401k plan for our employees through CoAdvantage, and the process was straightforward. Chenelle has been extremely helpful at every stage. In addition, CoAdvantage provides excellent training seminars, which we have shared with our team and have found to be very beneficial for improving employee relations. **Official Response from Zack Griffin:** > Thank you for your review, Nicole! We are happy to hear that our team has been able to provide you with "Outstanding Support", and we look forward to continuing to serve you and your organization. Thanks for being a CoAdvantage customer! ### 43. All-Inclusive Payroll and Employee Solutions with Stellar Service **Rating:** 5.0/5.0 stars **Reviewed by:** Scott R. **Reviewed Date:** November 13, 2025 **What do you like best about CoAdvantage?** I find CoAdvantage immensely valuable for its comprehensive payroll solutions, including W-2 and 1099 payroll, which have streamlined my payroll processing significantly. The integration of geofencing and scheduling software allows me to efficiently confirm employee locations and manage timekeeping with ease. I'm particularly impressed with their customer service and the way they consolidate all payroll services under one platform, making it easy and convenient for me to manage my business needs. CoAdvantage is an all-inclusive program that addresses various employee needs, which is why I chose them after thoroughly researching the market and believe they were the best fit. The positive relationship I have with CoAdvantage and their robust service offerings make them a preferred choice for my organization. **What do you dislike about CoAdvantage?** NA **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage handles all my payroll and tax work efficiently, including W-2s and 1099s, provides geofencing to confirm employee locations, and integrates services into a single platform, enhancing customer service and simplifying my HR needs. **Official Response from Zack Griffin:** > Scott, we are glad that you find CoAdvantage immensely valuable. Thank you for providing this positive feedback, we are happy to hear that CoAdvantage is your preferred organization choice. Thanks for being a great CoAdvantage customer! ### 44. Reliable, Easy to Use with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** James S. **Reviewed Date:** November 13, 2025 **What do you like best about CoAdvantage?** I find CoAdvantage to be good and easy to work with, which has been consistent over the 5 years I've been using their services. Their systems are notably easy to administrate and use, particularly for payroll and compliance tasks, as data entry is straightforward and quick. I appreciate how they keep us informed on labor laws and updates, ensuring accuracy with minimal errors. This reliable accuracy contributes to overall satisfaction within our team, as it simplifies our operational processes. Moreover, CoAdvantage's customer support stands out for its availability and prompt callbacks, allowing us to address questions efficiently and continue our work without disruptions. **What do you dislike about CoAdvantage?** I dislike the inability to save login information. It would be more convenient and efficient if this feature was available, reducing time spent on repeated logins and enhancing user experience. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for payroll and compliance; it's easy to administer and accurately informed on labor laws, reducing errors. Their responsiveness enhances our operations, making everyone happy and allowing us to focus on our work. **Official Response from Angela Rieszer:** > Thanks so much for the review, James! We really appreciate having you as a customer for the past five years. It’s great to hear that payroll and compliance have been easy for your team, and we’ll keep your feedback about the login feature in mind as we continue improving. ### 45. Reliable Payroll Management with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Susan Ly J. **Reviewed Date:** November 13, 2025 **What do you like best about CoAdvantage?** I appreciate CoAdvantage for its exceptional customer service and their quick responses. It's comforting to know there is always someone available to assist, whether it be myself or my employees. The transition to CoAdvantage was remarkably simple, allowing me to complete everything efficiently within my designated timeline, which speaks volumes about the usability of the process. The technology CoAdvantage offers is extremely valuable, enabling me to quickly and simply access employee information, thereby streamlining operations. Moreover, CoAdvantage has significantly assisted with payroll, especially by consolidating all numbers related to other benefits, which makes managing payroll more straightforward. All these aspects contribute greatly to the efficiency and operational simplicity of my business, making CoAdvantage a beneficial partner. **What do you dislike about CoAdvantage?** Due to the multiple services provided, sometimes there is some delay between communication and info between different services like payroll to 401k, but it is not significant. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage simplifies my payroll processing by consolidating benefits numbers, provides valuable technology for quick and simple employee information access, and offers excellent customer service with quick replies. **Official Response from Angela Rieszer:** > Susan, thank you for the review! We really appreciate you taking the time to share your experience. It’s wonderful to hear that our team and technology are making payroll and benefits management easier for you and your employees. Thank you for choosing CoAdvantage. ### 46. Reliable Payroll System with Excellent Upgrades **Rating:** 4.5/5.0 stars **Reviewed by:** Yogi P. **Reviewed Date:** November 13, 2025 **What do you like best about CoAdvantage?** I find CoAdvantage's payroll system to be exceptionally helpful and valuable for managing payroll and keeping up with ongoing changes. The integration of a web-based payroll system is particularly beneficial, as it enhances the overall functionality and ease of use. I also appreciate the continuous upgrades and the provision of new information on any changes, which ensures that the system remains efficient and up-to-date. The support team is consistently helpful; whenever I call them, they assist me promptly, which adds to the positive experience. Having been with CoAdvantage for a while, I have had no problems or issues so far, which is reassuring and encourages ongoing collaboration. Overall, the combination of efficient software, valuable updates, and reliable support makes CoAdvantage a trustworthy service provider for my organization. **What do you dislike about CoAdvantage?** Sometimes it's difficult to get a hold of somebody. **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage for payroll. It streamlines updates to ongoing changes and is very helpful, providing consistent upgrades and easy access to assistance. **Official Response from Angela Rieszer:** > Thank you for your review! We’re happy to hear that our payroll system, ongoing updates, and support have been helpful and reliable for your team. We really appreciate you sharing your experience and for being a CoAdvantage customer. ### 47. Empowered Our HR Operations with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Accounting S. **Reviewed Date:** November 13, 2025 **What do you like best about CoAdvantage?** I have found CoAdvantage to be incredibly valuable for our company, especially with their excellent customer service and reasonable fees, which were key factors in our decision to choose them over other providers. They effectively function as our Human Resources department, handling our hiring, firing, payroll, personnel taxes, and benefits administration, which allows our operations manager and office manager to focus on the day-to-day running of the business. I have been extremely satisfied with our payroll specialist who goes above and beyond to ensure our payroll is handled in a timely manner. Additionally, the user-friendly CoAdvantage app is very useful for our employees, providing easy access to their benefits and payroll. The staff is proactive, sending timely reminders about upcoming payroll schedules or open enrollment changes. We also appreciate their prompt responses to our questions and concerns, which further supports our team in managing their responsibilities effectively. **What do you dislike about CoAdvantage?** I would like a broader selection of medical insurance plans offered by CoAdvantage. **What problems is CoAdvantage solving and how is that benefiting you?** CoAdvantage functions as our HR department, managing hiring, firing, payroll, personnel taxes, and benefits, which allows us to focus on daily operations. Their excellent customer service, timely payroll, user-friendly app, and helpful reminders add further value. **Official Response from Angela Rieszer:** > Thank you for your review! We’re so happy to hear that our team and app are helping make HR and payroll easier for your business. We appreciate you sharing your experience and for choosing CoAdvantage. ### 48. Exceptional Service That Simplifies Management. **Rating:** 5.0/5.0 stars **Reviewed by:** Monica A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about CoAdvantage?** They make our jobs in management much easier. They are so smart and knowledgeable. And they are custmer focused. **What do you dislike about CoAdvantage?** There is nothing I don't like or appreciate about CoAdvantage **Recommendations to others considering CoAdvantage:** They deliver personalized service. We don't feel like we are just a number. **What problems is CoAdvantage solving and how is that benefiting you?** The CoAd team consistently provides not only thought leadership, but they provide an effective and efficient service for all our employees. They solve day to day issues, impeccable support with payroll and benefits. The CoAd team is of exceptional quality. Lynn Green, Mara Parrott, Vanessa Esquivel as well as Anne Papantonis are dependable, deliver exceptional service and are always available to help. Recently, we had an emergency for one of our Sr. Partners whose daughter required surgery. The CO-Ad team went above and beyond in helping to resolve benefit issues with Joe DiMaggio's hospital staff, something that our team will not forget. I have partnered with PEO's for the last 20 years of my career and without a doubt, CoAdvantage is the best of the best. Top shelf, no dust. **Official Response from Angela Rieszer:** > Thank you, Monica, for your kind words! It’s great to hear that our team has made management easier and provided exceptional support, especially during such a critical time for your Sr. Partner’s family. We’re proud to offer dependable, personalized service and are grateful to have you as a CoAdvantage customer. ### 49. Streamlined Solutions with Transparent Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny J. **Reviewed Date:** November 12, 2025 **What do you like best about CoAdvantage?** I love the competitive pricing of CoAdvantage, which was a refreshing change from previous experiences with other vendors. The integration of payroll, benefits, and 401K all with one provider is incredibly convenient, simplifying our operations. Their app streamlines processes, making it easy for employees to access pay stubs and benefit information. I find the HR assistance and designated payroll representatives invaluable, ensuring compliance with constantly changing regulations. Their time-keeping and payroll processing tools are tailored to our specific needs, allowing for effective management once everything is set up. The expert support from designated reps who respond promptly to my queries has been instrumental in maintaining smooth operations. The online benefit software is particularly beneficial, allowing new employees to select benefits easily and saving immense time during open enrollment. I deeply appreciate the transparency shown by my sales representative, which stands in stark contrast to previous experiences with hidden fees from other PEOs. This straightforward approach, combined with the personalized service by understanding our company's needs, significantly enhances my confidence in continuing our partnership. **What do you dislike about CoAdvantage?** I currently do not have anything I dislike **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to streamline payroll, benefits, and 401K with one provider, ensure compliance with changing regulations, and provide employees easy access to pay and benefit information. It offers a wide range of benefits at competitive prices, saving time during open enrollment. **Official Response from Angela Rieszer:** > Thanks for your review, Jenny! We’re happy to hear that our payroll, benefits, and 401K solutions, along with transparent pricing, are making things easier for your team. We appreciate your trust in CoAdvantage and look forward to continuing to support you! ### 50. Effortless Payroll and Employee Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany L. **Reviewed Date:** November 12, 2025 **What do you like best about CoAdvantage?** I find CoAdvantage extremely valuable for managing employee information such as check stubs, insurance plans, and necessary forms like W-9s and I-9s. I appreciate how CoAdvantage has streamlined our payroll process, making it both simple and fast. Transitioning to CoAdvantage from another platform was a smart decision due to their competitive fees and the ability to secure insurance for our employees at a lower cost. The platform excels in keeping up with employees' pay rates and simplifies the hiring and termination processes. I love that it's easy to fill out necessary information online, which eliminates the need for paperwork. Additionally, CoAdvantage maintains a helpful list of terminated employees, including their rehire eligibility status. The overall usability of the service stands out greatly, with its intuitive navigation making it easy to use and perform key tasks such as running payroll and managing employee onboarding and offboarding. Lastly, the ease of communicating with our representative when needed is another aspect I really appreciate, all of which encourages me to continue and possibly expand our partnership with CoAdvantage. **What do you dislike about CoAdvantage?** nothing **What problems is CoAdvantage solving and how is that benefiting you?** I use CoAdvantage to efficiently manage employee information and payroll, simplify hiring and termination processes, and benefit from cost-effective insurance options. **Official Response from Angela Rieszer:** > Thanks for sharing, Brittany! We love hearing that payroll, onboarding, and employee management are easier with CoAdvantage. Your feedback about the platform and your representative means a lot. Thank you for being a CoAdvantage customer. ## CoAdvantage Discussions - [How do you use Coadvantage?](https://www.g2.com/discussions/how-do-you-use-coadvantage) - [How many employees does CoAdvantage have?](https://www.g2.com/discussions/how-many-employees-does-coadvantage-have) - [Is CoAdvantage a certified PEO?](https://www.g2.com/discussions/is-coadvantage-a-certified-peo) - [What does CoAdvantage do?](https://www.g2.com/discussions/what-does-coadvantage-do) - [View CoAdvantage pricing details and edition comparison](https://www.g2.com/products/coadvantage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A20%3A36+-0500&secure%5Bsession_id%5D=8a922d5f-c65b-4eb9-9225-f7f160fd919a&secure%5Btoken%5D=1860f70826e89d21fffd206ceb7c92461a5ff779f2ddc2a76e7fc6a46752c35e&format=llm_user) ## CoAdvantage Integrations - [G-P](https://www.g2.com/products/g-p/reviews) ## CoAdvantage Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program - Certified Assistance **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top CoAdvantage Alternatives - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,029 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - 4.1/5.0 (1,192 reviews)