I like the convenience of managing payroll, tax withholding, and employee information in one place. The automatic calculations and easy access to payroll reports save me time and make each payroll cycle easier to manage. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Some payroll adjustments and settings could be more intuitive. Clearer instructions and easier access to support for specific payroll questions would help save time. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

ADP is worth considering if you want payroll, tax withholding, and employee records in one place. Before choosing a plan, confirm which features and support services are included, along with any fees for additional payroll runs or services. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

ADP helps us manage payroll processing, tax withholding, and employee payroll records in one place. It reduces manual calculations and administrative work, helps us pay employees accurately and on time, and makes payroll reporting easier. Review collected by and hosted on G2.com.

Thea R.

Financial Specialist

Enterprise (> 1000 emp.)

9/25/2026

"ADP Payroll Services changing the way Employee Management Works"

5/5

What do you like best about ADP Payroll Services?

Aside from being very helpful for us employees, I love that it includes a feature that shows a chart of my income. It gives clear, number-based comparisons of changes over time, which makes it both helpful and informative. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Not that I dislike ADP's features but rather a room for improvement is that we can also see a proof of our government benefits that were paid such as a receipt or a dedicated tab that shows how much is overall amount the company contributes monthly Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

We use ADP payroll for document extraction of our own payslips. Normally here in the Philippines, we have to go through a rigorous process and wait for an email that contains our monthly payslip, which isn’t okay—especially considering we don’t earn that much and every peso counts, and of course everyone wants to know what they’ve accumulated for the time they’ve spent working.

This is where ADP became a game changer. We just log in to our company-provided account and extract the files we need. If you get a car loan request asking for the last three months of your income statements, voila! It's available right at your fingertips, fully downloadable and accurate. Review collected by and hosted on G2.com.

kirti k.

IT Consultant - Program Management

Enterprise (> 1000 emp.)

4/3/2026

"Reliable Payroll Management with Outstanding Customer Experience!!"

5/5

What do you like best about ADP Payroll Services?

What I like best about ADP Payroll Services is their reliability combined with outstanding customer service experience. The platform makes payroll management efficient and stress-free, even when updates or revisions are needed. Their customer service team is consistently responsive, knowledgeable, and thorough, which builds strong confidence in their expertise. ADP also adds great value by offering clear guidance on payroll-related questions, making it more than just a payroll tool—it’s a dependable partner that supports smooth operations and informed decision-making. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

No such major challenges compared to the value ADP provides, but there is room for improvement in usability and flexibility. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

Take the initial training before using the tool. Once you get to know about the navigation part, you are good to go! Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

I consider ADP Payroll Services to be an invaluable partner in managing our company’s payroll. Their expertise is reflected in the exceptional customer support they consistently provide, ensuring efficiency and reliability whenever I need assistance or payroll adjustments. The service offers outstanding value by proactively resolving issues and providing clear guidance on payroll-related matters, making it a vital component of our operations. I especially appreciate their prompt responses, which enable seamless communication and quick resolution of concerns. The customer service teams are consistently thorough and effective, reinforcing my confidence in their knowledge and the value they bring to our organization. Overall, these strengths strongly encourages employees and organization to vouch for ADP at any point of time. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

8/17/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Automation Falls Short: Unexpected Fees and Extra Charges"

2/5

What do you like best about ADP Payroll Services?

That it's supposed to be automated. While it is, I still got hit with fees because things were not entered in proper time Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

All the same reasons I mentioned in the previous section. I got a $25 fee email. I got a card in the mail that I owe $.75. I got an email from my rep that ADP can do all the applications for me for $75 fee each. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

Look at Onpay and see if it accomplishes what they need. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

I am required to have a payroll service and setting up my account was confusing, time consuming, and feels very fee-heavy driven. Review collected by and hosted on G2.com.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

4/1/2026

"Reliable and Efficient Payroll Solution"

5/5

What do you like best about ADP Payroll Services?

What I like most is the reliability and ease of use. The system is very organized, payroll processing is smooth, and the reporting tools are very helpful for tracking labor costs and managing the team efficiently. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

Overall, the experience has been very positive. Occasionally, some processes can take a little time to fully understand, but once set up, everything works consistently and efficiently. Review collected by and hosted on G2.com.

Recommendations to others considering ADP Payroll Services:

I would recommend ADP to any business looking for a dependable payroll solution. It helps simplify complex payroll tasks, improves accuracy, and provides strong support for compliance and reporting needs. Review collected by and hosted on G2.com.

What problems is ADP Payroll Services solving and how is that benefiting you?

ADP Payroll Services helps us streamline payroll processing, ensure tax compliance, and reduce administrative workload. It allows us to focus more on running the business while maintaining accuracy and consistency in employee payments. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/28/2026

"Always On-Time Paychecks with Clear Deduction Breakdowns"

4.5/5

What do you like best about ADP Payroll Services?

I have never received a paycheck with ADP logo that was not delivered on time and in the correct amount with the full breakdown of deductions clearly listed Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

This feels a bit like asking “what do you dislike about modern plumbing” — it delivers the thing i need it to. I dont need or want fancy features, i just want them to keep delivering my checks on time like they do. Review collected by and hosted on G2.com.

Remington M.

Event Coordinator / Guest Experience & Operations Manager

Mid-Market (51-1000 emp.)

5/26/2026

"Easy to Access and Always Timely"

5/5

What do you like best about ADP Payroll Services?

Love the easy accessibility and timely manner. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There is nothing I dislike about ADP, I have never had any issues. Review collected by and hosted on G2.com.

Ryan z.

10/20/2025

"ADP Payroll: Efficient, Expert Service with Stellar Support"

5/5

What do you like best about ADP Payroll Services?

I find ADP Payroll Services to be invaluable for our company's payroll management. Their expertise is evident in the great customer service they provide, which consistently ensures efficiency and reliability whenever I have questions or need to perform revisions on our payroll. The service delivers a great value in addressing issues and offering guidance on HR-related queries, making it an essential part of our operations. I truly appreciate their quick response to my inquiries, which assures me of seamless communication and fast problem-solving capabilities. Their customer service teams are always efficient and thorough in addressing all my questions, reaffirming my confidence in their expertise and the value they bring to our company. Overall, these aspects strongly encourage me to consider expanding our partnership with them. Review collected by and hosted on G2.com.

What do you dislike about ADP Payroll Services?

There is nothing I dislike about ADP. Review collected by and hosted on G2.com.