Lumity Benefits Solution Reviews & Provider Details

The proactive introduction video for employees and being able to easily set up consultation appointments through our accounts. Review collected by and hosted on G2.com.

The portal seems basic, and I am not sure where some features are that were easy to find within the portal from our last provider. Review collected by and hosted on G2.com.

No wait times or very short wait times. Knowledgeable, articulate, welcoming staff. Excellent results. Review collected by and hosted on G2.com.

None, from my point of view as an employee whose HR Group selected Lumity. Review collected by and hosted on G2.com.

The accessibility to working with a consultant on short notice. I was able to schedule a call within a day to talk for about 30 minutes about my situation and I received all of the help I needed to make an informed decision. Review collected by and hosted on G2.com.

I don't have any complaints about lumity benefits so far, so I'm going to keep typing to get the full word count. Thanks again for all of the help, I appreciate it! Review collected by and hosted on G2.com.

Lumity helped me figure out bills after I met my deductible and out of pocket. When I was still getting bills after hitting these, Lumity helped me figure out what I am and am not responsible for. Instead of blindly paying these bills I feel confident to ask doctors offices to bill me, and if I do end up getting a bill I can simply send it to our Lumity partner to resubmit the claim. Review collected by and hosted on G2.com.

This is probably more related to the US healthcare system, but it is backwards that I’m getting bills I should not need to pay. The system is confusing and I could easily be paying much more than necessary without knowing. Review collected by and hosted on G2.com.

Informative representative, personable and overall clear and understandable information provided Review collected by and hosted on G2.com.

This is a question I am unable to answer the rep answered all my questions and as I'm still new to this the only information I could be lacking is things I just didn't know to ask Review collected by and hosted on G2.com.

I liked the personal touch. I had the opportunity from day one to interact with the Lumity team in pre-recorded meetings, email, and consultation. I prefer Lumity over previous Benefits Consultants. Review collected by and hosted on G2.com.

There were no issues with my experience working with Lumity. Review collected by and hosted on G2.com.

Their dashboard and the entire interface are easy to navigate. They organize the information in a way that is not overwhelming to sift through. Review collected by and hosted on G2.com.

For some reason, I couldn't see my current/previous benefits plans while enrolling for my new plans. This would be helpful in the future to make the comparison and decision-making easier. Review collected by and hosted on G2.com.

He was personable and could relate to the experience. Review collected by and hosted on G2.com.

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

I appreciate how easily accessible it is to access & everything truly is at your fingertips. I recently misplaced my insurance card and I showed up to my appt without and luckily was able to access my card via the app with no issues. Review collected by and hosted on G2.com.

I dont think there's much I dislike. I appreciate how easy it is to find everything in one space as well as how easy it is to maneuver through. Review collected by and hosted on G2.com.

Simplicity of seeing my Benefit options. Clear and simple language. Review collected by and hosted on G2.com.

Can't think of anything at this moment. Functionality is great. Review collected by and hosted on G2.com.