
The system is attractive because it has worked without inconvenience because it has offered the benefits of automating the company from employee data and other areas, personally it is an incredible system allowing improvement. Review collected by and hosted on G2.com.
For the company it is a modern solution with which we can obtain better business benefits. We feel fully supported as it is a platform that is focused on helping us scale and upgrade profits in a more profitable way. Through its tools, we implement a series of renewal strategies using an operator-independent approach that is fully data-driven. It certainly is a ultimately transparent health plan renewal of potential benefits supported by unprecedented visibility and control over day-to-day negotiations. Review collected by and hosted on G2.com.
Our company introduced new HSA health insurance plan this year and I have to admit, it was a difficult decision to make at first after having used HMO for many years. It took some time to get all the questions answered and Lumity was always there to help, both during and after enrollment. Today, I called in and spoke with Brandon who answered all my questions thoroughly and offered insightful scenarios that helped me greatly understand benefits. Today's experience was so positive that I felt I was talking to a family member. I have spoken with Lumity employee support twice and I must say that I have nothing but positive things to say - great experience! Review collected by and hosted on G2.com.
Very knowledgeable and caring support staff along with the mobile app. Review collected by and hosted on G2.com.
I had a question about my FSA and if it would cover a procedure that I financed in a prior year. Review collected by and hosted on G2.com.
It was easy to set up a call, and I love that I was able to speak to a support rep via video and get all my questions answered Review collected by and hosted on G2.com.
It's that time of year to sign up or renew your health benefits. I had trouble choosing which was best for me because there were so many terms or services that I did not understand. Luckily, I signed up for a benefits consultant which they offered so I can maximize my resources. I met with Roberta and it was amazing. She helped me so much and answered all my questions. She was even willing to send me more information (post meeting) and did not hesitate to give her information if I had any questions. Overall, my experience was outstanding. Review collected by and hosted on G2.com.
I think the availability of the support team. They genuinely want to help people and it was a smooth process. Review collected by and hosted on G2.com.
Lumity is such a great tool for employees. I love how they make it so easy and informative so I can compare the different plans and costs, find benefit details and so much more. Their customer support is also amazing and I love how I can schedule a consultation throughout the year at anytime to talk to someone live and virtually. Review collected by and hosted on G2.com.
I love the benefits site and their customer support the best. Review collected by and hosted on G2.com.
Our company was switching insurance providers, and Lumity helped me navigate my new plan. In particular, they helped me check whether particular procedures were covered, and how much it would end up costing me. They were very quick to provide me with the answers I needed! Review collected by and hosted on G2.com.
They talk to the insurance company for you and get back to you, so no long waits on the phone. Review collected by and hosted on G2.com.
I need to have understanding of benefits offered by Lumity before I make selection of my Yearly benefits. I had a word with one of the Lumity representative named "christinea". She explained my each and every plan in very detailed manner and help me select the right benefit plan based on my need. Representative have through understanding of each plan. Review collected by and hosted on G2.com.
Support team is very prompt on queries we have and plan they are offering Review collected by and hosted on G2.com.
I am having a baby next year and needed some help with which plan to choose, I set up a 1 on 1 with one of Lumity's agents and she was so helpful and answered all of our questions! 10/10 Review collected by and hosted on G2.com.
The staff is very helpful and answered my questions. Review collected by and hosted on G2.com.
We had open enrollment and I had a convoluted situation. They offered 1:1 help via a video chat which was very helpful. Review collected by and hosted on G2.com.
The UI is clean and simple. The 1:1 video help was also very useful. Review collected by and hosted on G2.com.
I was just introduced to Lumity and their service is swift and pertinent. Review collected by and hosted on G2.com.
Lumity helped me pick a health plan and understand the pros and cons. Review collected by and hosted on G2.com.
We set up a call to go over the benefits package, it was easy to book an appointment and I got detailed answers to all of my questions. Review collected by and hosted on G2.com.
Easy appointment booking to have a one on one conversation. Review collected by and hosted on G2.com.
Having just switched over in coverage the ability to print out your ID cards for health/vision/dental provides a huge relief. Review collected by and hosted on G2.com.
It was so easy to find my identification necessary to make an appointment on the fly without needing to find my hardcopy of my ID. The breakdown of costs is also a huge benefit so I can get an understanding of what costs should be associated with my visit. Review collected by and hosted on G2.com.
I was confused on our new health insurance offering and had an AMAZING experience with Lumity for the following reasons:
1. They came in-house and presented everything
2. Not only responded ASAP to my emails, but they gave helpful, substantive answers
3. When I called, their people will knowledgeable and gave me the answers I needed quickly Review collected by and hosted on G2.com.
Customer service and ease of use. The whole experience was very smooth. Review collected by and hosted on G2.com.
It helps me manage all my health insurance card, tell me all the insurance available. It also helps me contribute to my HSA, commuter accounting, and many more. It is extremely useful when I start out in my company since it gave me all the information that I need to complete my benefits. Review collected by and hosted on G2.com.
I like how it allows me to change contribution toward my HSA and how it shows all my insurance information in one page. It also helps me contribute to my HSA, commuter accounting, and many more. It is extremely useful when I start out in my company since it gave me all the information that I need to complete my benefits. Review collected by and hosted on G2.com.
I chose my benefits through Lumity. Review collected by and hosted on G2.com.
Lumity was straight forward. I was able to easily find answers to any questions I had. The easy to use website made the entire experience pain-free, which for some reason, benefits tend to be stressful for me. I always want to make sure I've selected the right benefits and Lumity provided enough information for me to feel I could do that confidently. Review collected by and hosted on G2.com.
My employer hired Lumity to help with our health benefits. Review collected by and hosted on G2.com.
Lumity makes it incredibly easy to sign up for health benefits. They also have incredible customer service when you run into issues with your providers. I contact Lumity to help with support over the providers, because their service is that much better. Review collected by and hosted on G2.com.
Managing my benefits selections, adjusting my contributions to different accounts, understanding my coverage and getting ID cards Review collected by and hosted on G2.com.
that you can see everything in one place. Review collected by and hosted on G2.com.
General benefits manager to handle benefits for a growth business of ~800 employees Review collected by and hosted on G2.com.
Easy to use dashboard as well as ability to scale with our business Review collected by and hosted on G2.com.
Lumity comes to the table with good tech and industry knowledge, which is expected. What sets them apart? They understand the importance of providing excellent service and support to their clients. They're a support-first organization, that doesn't rely on good technology to mask underlying weaknesses in their industry acumen or their approach to representing their customers' interests. Review collected by and hosted on G2.com.
They do a great job driving plan design and renewal. Lumity understands that the carriers need to be challenged on their renewals, and kept honest by bringing plans to market. This is inherent in Lumity's approach, and they represent us very well with carriers. Review collected by and hosted on G2.com.
The platform was very user friendly and was easy to navigate through and help decided which plan fits everyone's needs. Review collected by and hosted on G2.com.
That all the answers are right in front of you and if you still need help you can reach out to someone. Review collected by and hosted on G2.com.