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CoAdvantage Pricing Overview

CoAdvantage Pricing Reviews

(2)
DR
"User-Friendly Platform with Stellar Support"
What do you like best about CoAdvantage?

I like that CoAdvantage keeps everything consolidated for us in one place, which significantly streamlines our operations. The platform's user-friendliness is amazing and ensures ease of use for administrative tasks such as payroll, benefits administration, 401k enrollment, performance reviews, and learning management. The inclusion of HR and compliance partners provides additional support and value, enhancing our capacity to stay compliant effortlessly. Moreover, CoAdvantage offers a fantastic analytics and reporting system that delivers valuable insights, which are crucial for our decision-making processes. The representatives are always easily contactable, which I appreciate as it facilitates smooth communication and prompt resolution of any issues. Additionally, the platform includes a great section of helpful documents and consistently sends compliance updates, keeping us informed and up to date. This comprehensive support and notification system reassures me of the platform’s reliability and reinforces my decision to continue using CoAdvantage. The price was also a significant factor in choosing CoAdvantage, offering great value for the suite of services provided. It's everything we needed without requiring any additional software implementations. Review collected by and hosted on G2.com.

What do you dislike about CoAdvantage?

I dislike that I cannot upload employee-specific documents to their profiles within CoAdvantage. Additionally, the inability to digitally sign documents is a significant limitation. Review collected by and hosted on G2.com.

Response from Angela Rieszer of CoAdvantage

Delyar, thank you for sharing your experience! It’s great to hear that our platform and team are helping streamline your payroll, HR, and benefits processes. We appreciate your feedback on employee-specific documents and digital signatures as we continue looking for ways to enhance the experience for our clients.

TT
"Cold Service, Overcharging Issues"
What do you like best about CoAdvantage?

Not a thing Review collected by and hosted on G2.com.

What do you dislike about CoAdvantage?

I am extremely dissatisfied with CoAdvantage’s service. Initially, the service was personal and engaging, but it has become cold and impersonal. Despite being with them for years, I find them uninterested in client relationships, which is disappointing as a paying customer. I was misled about benefits enrollment; despite having the required number of employees, I faced continuous unacceptable excuses, such as being labeled as too rural, resulting in significant overcharging issues totaling around $75,000. This consistent overbilling is frustrating and unacceptable. CoAdvantage has failed to add any value to my organization, offering no additional assistance or useful solutions. Their focus seems to be on extracting money rather than supporting clients, which has influenced my decision to strongly recommend against their services. Review collected by and hosted on G2.com.

Response from Angela Rieszer of CoAdvantage

We’re sorry to hear that your experience did not meet expectations, and appreciate you taking the time to share your feedback. We are reviewing the concerns you raised to help inform improvements in our processes and ensure we continue to deliver quality service to all our clients. Thank you for taking the time to provide us with your feedback.

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