# Client Heartbeat Reviews
**Vendor:** Client Heartbeat  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 1
## About Client Heartbeat
A simple customer feedback tool that surveys your customers, measures satisfaction and identifies those that are unhappy.




## Client Heartbeat Reviews
  ### 1. Client Heartbeat Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Emily H. | Graphic Artist, Graphic Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about Client Heartbeat?**

In theory, this is a great client retention service or tool 

**What do you dislike about Client Heartbeat?**

The price is just too high. The small business owner stretching their budget may have a hard time justifying the cost.

**What problems is Client Heartbeat solving and how is that benefiting you?**

Client retention and continual engagement, a service like thiscould be very beneficial to the small business owner and large business owner.


## Client Heartbeat Discussions
  - [What is Client Heartbeat used for?](https://www.g2.com/discussions/what-is-client-heartbeat-used-for)

- [View Client Heartbeat pricing details and edition comparison](https://www.g2.com/products/client-heartbeat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+11%3A43%3A48+-0500&secure%5Bsession_id%5D=58a4aa13-372e-4917-b0c2-f2c75f63ab52&secure%5Btoken%5D=665980d9a2c7031000e9d56827283d2abb00645f4bb9b6f363f5e68fd3d82a7f&format=llm_user)

## Client Heartbeat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

## Top Client Heartbeat Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,932 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,815 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews)

