---
title: CircleBack Reviews
meta_title: 'CircleBack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CircleBack works for a business like yours.
date_modified: '2026-06-21'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# CircleBack Reviews
**Vendor:** CircleBack  
**Category:** [Social Network Platforms](https://www.g2.com/categories/social-networks)  
**Total Reviews:** 1
## About CircleBack
A Must-Have for Business and Sales Pros




## CircleBack Reviews
  ### 1. Problematic at best

**Rating:** 0.0/5.0 stars

**Reviewed by:** John C. R. | HR (Various Roles:  HR Manager, OD Consultant, Business Partner, Coach), Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2016

**What do you like best about CircleBack?**

Ability to scan emails for 'signatures' to add to contacts

**What do you dislike about CircleBack?**

1) Inability to do native synch back to phonebook

2) Emphasis on phone apps vs. web version

3) Help files seem dated.  Instructions to use tools like 'synch' or 'manage CRM accounts" that don't exist in my menus. 

4) Lack of simple export to CSV or equiv. 

5) Support is outsourced, via tickets, no real-time support avail. 

In short: hours wasted!   Uninstalling after several months.

**Recommendations to others considering CircleBack:**

Don't.   Just don't.   

**What problems is CircleBack solving and how is that benefiting you?**

Looking for an automated (background) approach to keep contacts up-to-date


## CircleBack Discussions
  - [What is CircleBack used for?](https://www.g2.com/discussions/what-is-circleback-used-for)

- [View CircleBack pricing details and edition comparison](https://www.g2.com/products/circleback/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-08+06%3A28%3A22+-0500&secure%5Bsession_id%5D=5984df4e-386e-44d5-9f87-d8dd1cf3f918&secure%5Btoken%5D=128a5dee9281dcf4e0e061c5991bb1b9149efee319791233170f7341da036bb0&format=llm_user)

## CircleBack Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - Social Networks**
- Natural Language Interaction
- Proactive Assistance
- Customizable Fields

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Additional Functionality**
- Alerts/Notifications
- Real-Time Updates
- Event Calendar
- Mobile Access
- Engagement Tracking
- Knowledge Base Management
- Live Chat
- Activity/News Feed
- File Management
- Third-Party Integrations
- Activity Tracking
- Data Import/Export
- Customizable Templates
- Social Media Integration
- Document Storage
- Blogs
- Reporting & Statistics
- Contact Database
- Calendar Management
- Email Management
- Personalization
- Discussions/Forums
- Customizable Branding
- Data Security
- User Management
- Event Management
- Real-Time Chat
- Chat/Messaging
- Generative AI
- Content Management
- Access Controls/Permissions
- Online Forums
- Drag & Drop
- Document Management
- Commenting/Notes
- Filtering
- @mentions
- API
- Task Management
- Tagging
- Role-Based Permissions
- User Profiles
- AI Copilot
- Single Sign On
- Social Promotion
- Activity Dashboard
- Media Library
- Advertising Management
- Monitoring
- Group Management
- Real-Time Notifications

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

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