---
title: CircleBack Reviews
meta_title: 'CircleBack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CircleBack works for a business like yours.
date_modified: '2026-06-21'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# CircleBack Reviews
**Vendor:** CircleBack  
**Category:** [Social Network Platforms](https://www.g2.com/categories/social-networks)  
**Total Reviews:** 1
## About CircleBack
A Must-Have for Business and Sales Pros




## CircleBack Reviews
  ### 1. Problematic at best

**Rating:** 0.0/5.0 stars

**Reviewed by:** John C. R. | HR (Various Roles:  HR Manager, OD Consultant, Business Partner, Coach), Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2016

**What do you like best about CircleBack?**

Ability to scan emails for 'signatures' to add to contacts

**What do you dislike about CircleBack?**

1) Inability to do native synch back to phonebook

2) Emphasis on phone apps vs. web version

3) Help files seem dated.  Instructions to use tools like 'synch' or 'manage CRM accounts" that don't exist in my menus. 

4) Lack of simple export to CSV or equiv. 

5) Support is outsourced, via tickets, no real-time support avail. 

In short: hours wasted!   Uninstalling after several months.

**Recommendations to others considering CircleBack:**

Don't.   Just don't.   

**What problems is CircleBack solving and how is that benefiting you?**

Looking for an automated (background) approach to keep contacts up-to-date


## CircleBack Discussions
  - [What is CircleBack used for?](https://www.g2.com/discussions/what-is-circleback-used-for)

- [View CircleBack pricing details and edition comparison](https://www.g2.com/products/circleback/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+10%3A00%3A57+-0500&secure%5Bsession_id%5D=952852d9-981e-4694-8c4e-591572eaf03b&secure%5Btoken%5D=b2f6256aa46e1cb26b368e79f65ae49564596712cbdf7fc18e95b180721ffb80&format=llm_user)

## CircleBack Features
**Agentic AI - Social Networks**
- Natural Language Interaction
- Proactive Assistance

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

## Top CircleBack Alternatives
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