# Emburse Expense Professional (formerly Certify Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,378 ## About Emburse Expense Professional (formerly Certify Expense) Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional's automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more. ## Emburse Expense Professional (formerly Certify Expense) Pros & Cons **What users like:** - Users find Emburse Expense Professional to be **user-friendly and intuitive** , streamlining expense tracking effortlessly. (331 reviews) - Users appreciate the **easy upload feature** of Emburse Expense Professional, simplifying receipt management and enhancing efficiency. (129 reviews) - Users enjoy the **easy receipt submission and scanning** features, streamlining expense tracking and management effortlessly. (128 reviews) - Users value the **versatile and flexible expense submission** features of Emburse Expense Professional, streamlining their expense tracking. (98 reviews) - Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient expense management. (91 reviews) - Efficiency (89 reviews) - Upload Ease (88 reviews) - Intuitive (80 reviews) - Mobile App (80 reviews) - Expense Tracking (76 reviews) **What users dislike:** - Users are frustrated with the **limited receipt management options** , such as lack of tax inclusion and sorting features. (109 reviews) - Users find the **manual entry process cumbersome** , often requiring multiple attempts and thorough revisions for accuracy. (47 reviews) - Users face **upload issues** due to clunky organization and difficulties uploading receipts correctly to their wallet. (38 reviews) - Users report **inaccuracy** in expense categorization and foreign currency rates, complicating tracking and reporting. (33 reviews) - Users frequently experience **approval issues** due to system glitches and imprecise vendor classification rules. (28 reviews) - Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews) - Error Management (26 reviews) - Learning Curve (24 reviews) - Photo Issues (24 reviews) - Confusing Categorization (22 reviews) ## Emburse Expense Professional (formerly Certify Expense) Reviews ### 1. Accurate Bill Text Capture and VAT Extraction **Rating:** 4.0/5.0 stars **Reviewed by:** Harish M. | Procurement officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The software's in-built ability to capture text from the bill attachments including the vendor name, the item description and the cost. Especially the VAT amount, the total amount etc. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** The user interface is sometimes not very intuitive. There's a wallet section and a report section separately which doesn't make sense. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Since my organization doesn't have advance petty cash, lots of purchases are made via cash and the bills are submitted for reimbursement. Certify eases the gap by allowing for quick approvals and reimbursements, keeping the business operations up and running without any hiccups. ### 2. Intuitive and powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Cam M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The set up was easy, and making changes has always been easy. Giving our people the choice between an app and the website has been nice, too. Compared to competitors we looked at, this had all the features we needed at a very affordable price. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** There aren't a ton of bells and whistles (e.g. some more reporting options would be nice), but that also means that it's very plug and play and there isn't a steep learning curve. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It has let us stop doing expenses with Excel and handwritten notes. It's much faster and connects to all the business systems we need it to. It's definitely saved us at least a couple hours each month. ### 3. Super Easy Receipt Uploads That Keep Expense Reports Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Rob E. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Super easy to upload receipts. I can upload them to the mobile app as I receive them and when I return to the office I can at the click of a button add all receipts to my expense report. In most cases thery are ready to submit saving me a tone of time and keeping everything organized. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Some of the expense categories are silly while other more common ones I would use are not present. I am not sure if this is customizable by company or not. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Keeping receipts for expense submission. Once they are scanned in I dont need to worry about losing them. ### 4. Best Expense Report Software Available **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Helps to ensure that I get reimbursed for my expenses, in a timely and easy manner. ### 5. Streamlined Expense Management With Room to Modernize **Rating:** 4.5/5.0 stars **Reviewed by:** Josh S. | Litigation Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like how Emburse Expense Professional makes expense reporting fast, simple, and largely hands-off for both our field team and our back office. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I dislike that Emburse Expense Professional still feels dated and clunky in areas that should be streamlined, especially given its price point and positioning. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Emburse Expense Professional is helping replace manual, spreadsheet-heavy expense workflows with an automated, policy-driven system that speeds up reimbursements and gives clearer visibility into spend. ### 6. Easy Expense Reporting Across Mobile and Web **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick P. | Manager, Product Support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It was very easy to use as I could use either the mobile app and the website to complete expense reports. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I did not like that it did not link to my calendar, which caused me to manually enter many names for expenses. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** It was very easy to submit expense reports. I could use my phone to take pictures of receipts and it would auto fill most of the details. ### 7. Effortless Expense Automation for Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It automates expense reports so individuals don't have to manually enter expense report lines, making it much more efficient. The initial setup was easy, which was a big plus. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I don't like the ability to add additional car allowances by group. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Emburse Expense Professional consolidates and tracks expenses, allowing employees to manage reports. It connects to our company purchase card, automatically migrating transactions and receipts, and automates expense reports, eliminating manual entry. ### 8. Expense Submission made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** We moved from excel spreadsheeet submissions to certify. This is way faster and easier to complete now. as well, workflow approval is easier and more timely. People can do expense claims remotely and submit all without getting access to the internal corporate network now! ### 9. Easy to Use, Secure, and Awesome OCR **Rating:** 5.0/5.0 stars **Reviewed by:** Randy S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** It is easy to access and has adequate and efficient safeguards to maintain my security. It’s simple to use, the OCR is awesome. It is user friendly even to an older more technology challenged individual such as myself **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** Before the update, it gave 2 categories, 1 for receipts and a separate for expenses. I actually prefer that version more. If possible maybe offer that option along with the other **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** Easy to use digital format of my multiple purchases ### 10. Easy-to-Use Interface That Gets the Job Done **Rating:** 4.5/5.0 stars **Reviewed by:** Brad M. | Systems Engineer II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Emburse Expense Professional (formerly Certify Expense)?** The user interface is easy to use and it does what I need it to do. **What do you dislike about Emburse Expense Professional (formerly Certify Expense)?** I wish there was an automatic scheduled expense entry for regular bills. **What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?** I can easily input my expenses and I have confidence that it will be paid quickly. ## Emburse Expense Professional (formerly Certify Expense) Discussions - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote - [Can I adjust the default map generated when I "Map It"?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote - [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews/emburse-expense-professional-formerly-certify-expense-review-573400?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A26%3A51+-0500&secure%5Bsession_id%5D=ef8e1bc4-af3c-4571-abe4-a0d2feda7952&secure%5Btoken%5D=39ed27840e85691bff252bc92f494ecab0a5483c08d8f133706ca7c40999c15e&format=llm_user) ## Emburse Expense Professional (formerly Certify Expense) Integrations - [Amex GBT Egencia](https://www.g2.com/products/amex-gbt-egencia/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Odoo Accounting](https://www.g2.com/products/odoo-accounting/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) ## Emburse Expense Professional (formerly Certify Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **Invoice Management** - Capture - Repository **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Project Accounting / Revenue Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Invoice Processing** - Payments - Workflows - Tax Compliance - Submittal **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Supplier Information** - Profiles - History **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making ## Top Emburse Expense Professional (formerly Certify Expense) Alternatives - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,926 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,900 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,633 reviews)