Emburse Expense Professional (formerly Certify Expense) Reviews & Product Details

The set up was easy, and making changes has always been easy. Giving our people the choice between an app and the website has been nice, too.

Compared to competitors we looked at, this had all the features we needed at a very affordable price. Review collected by and hosted on G2.com.

There aren't a ton of bells and whistles (e.g. some more reporting options would be nice), but that also means that it's very plug and play and there isn't a steep learning curve. Review collected by and hosted on G2.com.

very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes. Review collected by and hosted on G2.com.

new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience. Review collected by and hosted on G2.com.

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies. Review collected by and hosted on G2.com.

A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks Review collected by and hosted on G2.com.

I like the flexibility that Emburse Expense Professional offers. It's really easy for the staff to use, and reconciling payments each month is straightforward. The initial setup was simple because it makes updating changes easier and eliminates the need to run credit checks for staff credit cards, making reimbursements faster. Review collected by and hosted on G2.com.

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult for urgent matters. Review collected by and hosted on G2.com.

The receipt and charge automatic pairing function has greatly improved. It saves so much time. Expense report creation can be a drudge but Emburse makes it easy. Review collected by and hosted on G2.com.

The receipt pairing abilities have improved but they aren’t perfect. I know receipts come in many formats and imagine this is a challenge for the Emburse developers but more improvement in this area would be welcome. Review collected by and hosted on G2.com.

I really like the feature that provide the map automatically after entering the address from and to. Review collected by and hosted on G2.com.

I wish the app was fully accessible like the website. Also that we can add note to all categories. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

{"I am extremely disappointed with Emburse Expense Professional. The software looks outdated, as if it was built in 2006 with only minimal UI changes since then. I find this embarrassing for a billion-dollar company to have such a product on the market.","The sales process was misleading, and the claims made by the salesperson were untrue. This has left me feeling deceived by the company.","The software is expensive, at $3,000 a year for just 15 people, which I find crazy.","The setup process was challenging, primarily because the salespeople rushed us. Importing data proved to be a significant pain.","There was an inability to connect with Chase credit cards, despite being assured beforehand that it would work. This was a major issue since they suggested we get different cards instead of resolving the problem.","The software was ineffective and solved none of our expense management issues. It added more time to our workflows, ultimately slowing everyone down.","The user interface is poorly designed and feels like complete trash. Overall, the software feels clunky and unproductive."} Review collected by and hosted on G2.com.

I appreciate how easy it is to integrate Emburse Expense Professional with Microsoft Office, allowing seamless submission of expense reports directly through the app. This integration has significantly streamlined processes, such as reimbursement for credit card transactions, client visits, internal expense reports, outings, and lunches, which has freed up a substantial amount of time for our accounts payable team by reducing manual processing. I also find the features for tracking receipts and expenses, as well as the controls and approval processes for expense reports, incredibly useful. The ability to efficiently import credit card transactions and provide training for internal users further enhances its usability. Overall, its ease of use stands out, making it a practical and beneficial choice for our organization. Review collected by and hosted on G2.com.

I find the application could be more user-friendly. Review collected by and hosted on G2.com.

Software has improved a great deal and has helped streamline processes Review collected by and hosted on G2.com.

Although the pricing structure has changed the software is still a good value. Review collected by and hosted on G2.com.

Our company uses Emburse Expense for Credit card processing and employee mileage reimbursement. We like how it is customizable, fits with our chart of accounts and the multistep approval process. Review collected by and hosted on G2.com.

I don't really have anything we dislike. It works well for us and our needs. Review collected by and hosted on G2.com.