Ceros Reviews & Product Details

Ceros' customer service was great at responding to me quickly and, for the most part, with helpful responses. Review collected by and hosted on G2.com.

Just about everything else, unfortunately. The idea behind the software is genius, but Ceros needs to prioritize what their customers are asking for and understand basic needs of users before continuing to sell without prefacing that there are so many flaws. Review collected by and hosted on G2.com.

It makes our blog content significantly more engaging and inviting, increasing the dwell time on our site by 100%. Review collected by and hosted on G2.com.

The client services team is backlogged and spread thing. That means if you need design help with a piece, you would have to fill out a brief significantly three weeks in advance. Review collected by and hosted on G2.com.

I like how easy they developed this to use. Its quite similar to Photoshop which is good because a lot of our users have experience with Photoshop and find Ceros easy to use. Review collected by and hosted on G2.com.

Personally its a little bit expensive. Maybe this could be looked at a bit. Review collected by and hosted on G2.com.

The product is exceptional in that it enables you to make your own substance without being a visual architect or composing a ton of code. It was additionally decent that examination were gathered on the substance to check client association. Review collected by and hosted on G2.com.

It took for a spell to learn- - particularly for our understudy laborers who were utilized to Adobe inventive suite applications. Review collected by and hosted on G2.com.

Not every designer can be the Swiss Army knife that we hope to be. As a static designer, I'm finding that my skills are slowly becoming stale as we move into the age of interactive design. My favorite thing about Ceros is that a layout designer can whip up an infographic, microsite, e-book, etc. and bring it to life. The platform is intuitive and feels so familiar, since it looks so similar to the Adobe programs we all love. Ceros is easy to learn, easy to use, and puts your static assets to shame. Review collected by and hosted on G2.com.

One of the types of content that we offer our clients is an assessment. Users should be able to click between a variety of options, fill out a lead generation form, and then be filed into a specific category. I've found that creating quizzes is not as easy as it should be in this platform, and receiving results isn't intuitive either. The analytics are a little wishy-washy when it comes to what user selected which answers. Also, building the assessment is convoluted and not as turn-key as I would have hoped. Review collected by and hosted on G2.com.

CEROS' design interface closely resembles programs that designers already use, such as Photoshop and InDesign. It's extremely easy to use and any designer can work in the program quickly--truly within a week they will have a grasp. CEROS allows for clean, professional, interactive and eye-catching creations, from quizzes and infographics to flip books and microsites. You can get very creative with your work and make it from scratch, or download one of CEROS" already-made templates. If you see something you like that CEROS created for another publisher, agency, etc., chances are you can download that same template and repurpose it for your own use. For those in sales or marketing, the program can help create engaging presentations that move away from simplistic PowerPoints. The ability to share a preview link helps a company work with clients to ensure it was they want, providing a level of QA that you can't get with Adobe Creative Suite. Lastly, the support team at CEROS is fast and helpful. Review collected by and hosted on G2.com.

From a publisher's standpoint, CEROS inability to set a creation live for the future makes it difficult to work with. The use of scheduling is imperative when clients want their campaign to launch on a certain day; therefore, you will have to set reminders to go within CEROS and publish it live. In addition, the lack of capturing readers' information makes for another drawback. Readers who come to a publisher site cannot enter in their information on a CEROS creation. This is a big selling point when we work with clients who would like to capture an email database from a quiz; as a result, we cannot offer them this option and must revert to using a separate program. Lastly, the responsiveness can be tricky on certain websites. Review collected by and hosted on G2.com.

We were looking for a way to create interactive ebooks, something outside of a PDF. We came across the Ceros product and have been really impressed. It is easy to use so my team who are not graphical designers can maintain and fix assets. It is a collaborative platform so our graphics firm can do their piece while we are editing, and we can review it together online.

Support is top notch. They answer questions very quickly (even immediately at times), and are always thorough. Review collected by and hosted on G2.com.

Some browser specific issues sometimes, but that's about it. there are some features that would be nice, but that's not a dislike and I'm sure it will come. Review collected by and hosted on G2.com.

The ability to create engaging, interactive content in a relatively simple, inexpensive way. Review collected by and hosted on G2.com.

The platform wasn't as intuitive as we expected. We had some issue with hosting the content on our site. It was also really unfortunate that you have to design multiple versions of a piece of content for mobile & desktop. Review collected by and hosted on G2.com.

The product is extremely user-friendly. Looks and feels a lot like Photoshop Review collected by and hosted on G2.com.

The hardest part was figuring out the lightbox feature and how to gate content Review collected by and hosted on G2.com.

The best part that made us leave our previous platform provider has to be the transitions to create a page that becomes interactive for the user. The system is built to allow users to produce content very quickly and on the fly as the studio is hosted online rather than physical downloaded software. Review collected by and hosted on G2.com.

Not being able to schedule creative to go live in the future. This is something that should be a standard tool in todays world. We also suffer from loading speeds of ceros content where the rest of the page has loaded and we are still waiting for Ceros to finish loading.

The SDK kit is more of a complex integration than we first imagined. There were a fair few bugs which we didn't expect to see which involved us rebuilding over 5000 hotspots on all our creative to work on iPad as the training didn't cover this specific area! Review collected by and hosted on G2.com.

The simplicity of the service. I provide my Ceros contacts with some specs/requirements for content, and they are able to produce quality pieces I can distribute. The communication between our team and Ceros is constantly flowing. Review collected by and hosted on G2.com.

We have had some trouble with mobile optimization and creating one piece of content that is optimized for multiple platforms. Review collected by and hosted on G2.com.

I'm a big fan of the customer support - the team respond quickly to our enquiries and have listened to our suggestions and needs. Whilst not everything has been put onto the road map as quickly as we would have liked, the product has been developed well over the time we have been working with Ceros. Review collected by and hosted on G2.com.

For me, I need the option to schedule an experience going live. This is so important with an E-Commerce site as when going into a sale period, we need the flexibility to push something live at a set time. We expected this to be a standard function with the Ceros product but unfortunately it has not yet been developed - I've been told it is on the road map for the future.

Also, I would like to see a better analytics area. I've suggested the idea of a heatmap a few times - again, I've been reassured this is to be discussed at the next planning meeting. It would significantly improve the post-launch end of an experience... After all, the creators need to know the best approaches and what worked well when creating more content! Review collected by and hosted on G2.com.

Three things.

1) The platform is user friendly taking no time for new users to get acquainted with it.

2) Their customer service is genuinely caring and helpful. In three years, they've always gone above and beyond when answering questions or providing help. They even recently added an in-app customer service chat. So while you're working you can chat with someone on their end to help you through any challenges you may be encountering.

3) They regularly ask for feedback which fuels their frequent software updates. It seems they are pushing updates every few weeks. It's pretty amazing. Review collected by and hosted on G2.com.

We've been an early adopter having used Ceros since 2013. Early on our frustration was the lacking of typography features. Though has greatly improved since then, it is still something they could build upon even more. Review collected by and hosted on G2.com.

A lot of the Ceros interface is similar to Adobe CS products like Illustrator, so going between the two programs to create and then animate was very easy to pick up. The workflow on many things is similar, including the use of layers. Review collected by and hosted on G2.com.

Some of the workflow is so similar between Ceros and Illustrator that I get a little frustrated when there's an Illustrator shortcut that doesn't work in Ceros. But these are really minor things, like the fact that ctrl+shift+> or < doesn't affect type size. Review collected by and hosted on G2.com.

This is an incredibly easy tool to use and get started on. The onboarding process was so easy based on the help from the Ceros team. It's been a pleasure to see all that we can do with such willing and passionate support all along the way. Review collected by and hosted on G2.com.

There are things we haven't been able to use, yet. We've only built out infographics, which is one of many creatives we can design. I'd like to see the full capability of the tool - not a bad review, just ramping up. It seems like there are a lot of new features being added, as well. Review collected by and hosted on G2.com.

I really love the fact that any e-book can be brought to life with engaging content and interactivity. I also found the real time edits to be useful as the file became a living and breathing document. Review collected by and hosted on G2.com.

There were restrictions to it's ability to be responsive for mobile usage. We had to reconfigure page sizes to accommodate. Also, there were times when edits didn't seem to take, not sure if that had to do with the number of layers we had built into the file. Review collected by and hosted on G2.com.

I love the built in animation features, these allow me to add exciting elements to my designs without having to learn how to code. This way I can concentrate on what I am good at....designing Review collected by and hosted on G2.com.

Limitations on adding music to the experience, some editing features that many of the adobe products offer.

As for the subscriptions, they are quite expensive. As a small agency it would be great to have a monthly payment with a reasonable subscription to be able to offer to more of my clients. Review collected by and hosted on G2.com.

Ceros is easy to use for anyone who is familiar with Microsoft PowerPoint and Adobe Photoshop. UX from those platforms to Ceros is pretty seamless and because of that it's so easy to work on and create beautiful and interactive experiences. When you need help, the Ceros Support is always quick to answer sometimes within only an hour! At first, I was a little annoyed at a few missing features from Photoshop I've grown accustomed to but Ceros is updated frequently and on the support forums they're taking suggestions for new updates from users. Review collected by and hosted on G2.com.

The inability of changing the loading wheel unless you pay extra for it. Review collected by and hosted on G2.com.

The experiences are beautiful, the Ceros team is easy to work with, and it's an affordable solution. Review collected by and hosted on G2.com.

It would be great if the Ceros team could come to us with new projects, but that would require them to become an agency (as opposed to being a provider of experiences). Review collected by and hosted on G2.com.

The experience of using Ceros is smooth and consistent. Their WYSIWYG interface is slick and deep, their stability is wonderful and the performance of the embedded content is nicely optimized for speed. It really is a game changer, so long as you have the content to to take advantage of all of Ceros's strengths. Review collected by and hosted on G2.com.

It is a great platform but you need to have the content to produce. It is expensive it you are not going to take advantage of it. The built in analytics are good, but you will want to make sure you add Google Analytics to track deep interactions. Review collected by and hosted on G2.com.

The capabilities of the Ceros platform are extensive if you are looking at adding a digital lookbook or brochure. Additionally, the training to produce these pieces is very short --- especially if your design/creative staff is used to Adobe creative products. Review collected by and hosted on G2.com.

If you plan to embed video into your digital pieces, please we aware of your compression settings. Adding just a few 20-30 second videos could turn your smooth and fast loading lookbook into a clunky and slow loading disappointment. Be mindful when developing.

Also, while the platform is mobile friendly, it was adaptive and not responsive (at least our version of the platform). Review collected by and hosted on G2.com.

I like the interactive elements and how they can be used to bring certain stories on our site to life. We've used Ceros in the past for very immersive content to great success. Review collected by and hosted on G2.com.

Some of the embeds didn't work or render properly, especially on mobile. Also, some of the content was pretty heavy in terms of load times, and significantly increased page load times. Review collected by and hosted on G2.com.

The end-result of the product is great. The creative experience and working with the designer was fast - we had great communications with weekly conference calls. Review collected by and hosted on G2.com.

Working through technical issues embedding the Ceros code into our domain. There was back and forth between the Ceros tech team and our web team for about a month, resolving issues with load time, flickering of animations, mobile compatibility. It was a painful back and forth process. Luckily we had enough time before the launch date, but it could have delayed the launch. Review collected by and hosted on G2.com.

I really like how easy it is to create and adjust web pages with Ceros. Compared to prior experiences using something different, the Ceros way is leaps and bounds quicker and easier. Review collected by and hosted on G2.com.

I don't like how you can't see objects that you drag into the scratch area on the editing screen. It would be nice to see what is outside the bounds of the page you are creating, just in case there are assets there that you might save for later. Review collected by and hosted on G2.com.

This powerful tool allows our company to reach our customers in ways that are more effective, efficient, and engaging than we were ever able to do before. As an added bonus, their team is a absolute pleasure to work with. Review collected by and hosted on G2.com.

I have no complaints. My team loves using this platform and working with the Ceros team. I do however hope that they create a way to export Ceros experiences as video of gif files sometime in the future. Review collected by and hosted on G2.com.