Canapii Reviews & Product Details

Very informative. Helps us to get all the latest updates, so do not have to depend on any emails or to bother anyone for any information. Also important to note, one has to check canapii app regularly, as the updates are done regularly. Very easy to access all the information. I do check it quite frequently. Easy to implement information provided on the app. Integration of every information connected to 1-1 meetings, agenda, every attendee's personal agenda is done up very well. Review collected by and hosted on G2.com.

Not experienced till now. Customer support, needs to give more importance to this. Review collected by and hosted on G2.com.

It was so nice to have an application/website where I could find all the information needed for my sorority's national convention weekend of events. There was the calendar/agenda app that came in handy. I also enjoyed the gallery and seeing our attending members submit videos and pictures from the weekend. Review collected by and hosted on G2.com.

I did not like that it was randomly crashing out on me when I was in the middle of using it. It was also a bit annoying when wanting to upload several pictures and we could only use one caption for all. Review collected by and hosted on G2.com.

To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily understand how video calls and the meeting system work. Once the tool showed its qualities, we invested in an event with more attendees. We were lucky that Canapii has people on their team who speak Spanish, so it was a total pleasure to work with Dana to set everything up and ensure everything was correct.

Update May 2025 (now also as "Guest User"): I have also used Canapii in other events, and its UI and simplicity are really helpful, making everybody's event experience much better and more dynamic. The event app is very intuitive, simple, and clean, but full of features. And the network and meetings you can generate are better than any of the other apps that I have used in different events. Review collected by and hosted on G2.com.

Our event was in Spanish and the translation worked fantastically, but it's complicated to choose the correct time zone since the nomenclature is very European. A recommendation would be for the system to identify which region or country the user is in and thus suggest their time zone language.

Another recommendation would be for Canapii to offer design services since many companies do not have experts to design banners or icons for the sessions. Review collected by and hosted on G2.com.

I love the multiple ways Canapii lets me communicate with attendees. Be it able to chat directly, set up mandatory sessions, and send instant notifications—super helpful and easy when managing a large group on-site.

The badge printing facility is a game changer for us, and I love that Canapii does it with Sustainability in mind. Review collected by and hosted on G2.com.

I dislike that the call feature isn’t available on mobile. As a workaround, we sometimes use WhatsApp/Teams instead, which can be a bit less convenient. Review collected by and hosted on G2.com.

First the staff were very resourceful to explain the different features of the App that could be used to suit the needs of the Conference participants. Secondly, Canapii is a very easy App to use, our participants who were not tech savy were still able to use the App without a lot of hustle. The App does not require alot of interner bandwidth, hence our participants that are in low bandwidth areas were still able to use the App comfortably. Lastly, the onsite support that was provided was extremely helpful as most of the participants were installing the App while onsite. Review collected by and hosted on G2.com.

Canapii has really improved over the years ( this is the second time I have suggested Canapii to the organizations that I have worked for, and it is quite refreshing to see the progress that has been made to fit the changing conference needs) Not a dislike but a suggestion to look into how to improve the display of photos uploaded and a comment section for participants to falg to the admins if a photo goes against the community guidelines. Review collected by and hosted on G2.com.

Centralize event attendance and engagement in a easy to use system and visually appealing platform. Review collected by and hosted on G2.com.

It is one more app to add to the phone. Nothing else. Review collected by and hosted on G2.com.

The event platform can do everything you need it to do, and more, one of the standout aspects is their exceptional customer service. The support team is responsive, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly. Any questions or issues are quickly resolved, making the entire process stress-free. Review collected by and hosted on G2.com.

The only issue I encountered was the number of campaign credits available, but again, this was quickly fixed by the Canapii team. Review collected by and hosted on G2.com.

I attended a recent tech event that used Canapii for their mobile app. Most events used Cvent or their own custom thing and usually that's a bad experience. Canapii facilitated the best networking experience I have had onsite at an event – their meeting system is best in class and allowed me to book tons of meetings with clients and prospects. The best thing was that people actually responded to my meeting requests, attended the meetings and engaged in the app. The app had built in calendar integration, email invitations and notification reminders. I was pretty engaged with the app through out the event, using it a lot. Review collected by and hosted on G2.com.

It'd be cool to have an interactive floorplan that linked to my personal agenda, so I could see exactly where my meetings and sessions were when I clicked on the floorplan. Otherwise, I was happy with the experience. Review collected by and hosted on G2.com.

The app creates a seamless way for attendees to submit their questions in real time, and it’s so simple to moderate and respond. It keeps everything organized, makes sure everyone’s voice is heard, and really enhances audience engagement. In the management console I can see all questions coming through live and choose to edit, hide, delete or ‘push’ to the speakers. The speakers have a live URL that displays the questions I show or hide. Speakers love that they can see who has asked the question (and their company!) and how many likes it has. In my experience it instantly makes for more engaging panel and breakout sessions as the speakers are engaging directly with the audience. Review collected by and hosted on G2.com.

I found it frustrating that I had to enable MFA to access the management console. However, I know our security team would never let us use a product that didn’t have strong security practices in place, so in reality this has helped us out. Review collected by and hosted on G2.com.

Although we love the software, the best thing about Canapii is their incredible customer support team - special shout out to Mirce in particular! Like us, Canapii work globally which means there is always someone on hand to help no matter the time of day. Having them onsite to support us was invaluable. We could completely rely on them as an extension of our team - answering app questions from attendees, managing check-in and badge printing, helping moderate Q&A - nothing was too much! They are also great at giving their recommendations on how we should best use the product - it really feels like you are working with event professionals that 'get it'. Review collected by and hosted on G2.com.

My biggest bug bear with Canapii was that I couldn't create custom reports of the event analytics. I track and report on the same metrics to stakeholders weekly, and it was frustrating having to manually manipulate the live data each time. However! Canapii have recently launched an update that means I can now save custom reports in the console, so I can access custom data in one click at any time! In typical Canapii style, they have listened to my feedback and improved the product because of it. Review collected by and hosted on G2.com.