--- title: Canapii Reviews meta\_title: 'Canapii Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 221 reviews by the users' company size, role or industry to find out how Canapii works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 221 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

### Canapii Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **exceptional customer support** of Canapii, making event management seamless and enjoyable. [(10 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741260&qs=pros-and-cons#reviews)

Users praise the **incredible customer support** from Canapii, making events smoother and more efficient with expert assistance. [(9 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741654&qs=pros-and-cons#reviews)

Users highlight the **exceptional customer support** from Canapii, significantly enhancing their event planning and execution experience. [(9 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741967&qs=pros-and-cons#reviews)

Users appreciate the **multiple communication options** in Canapii, enabling effective attendee management during events. [(7 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741281&qs=pros-and-cons#reviews)

Users find Canapii's **helpful support team** invaluable, enhancing the overall event experience and ensuring smooth operations. [(7 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741720&qs=pros-and-cons#reviews)

Users experience a **steep learning curve** with Canapii's complex features and unintuitive admin console, requiring additional support. [(3 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2007427&qs=pros-and-cons#reviews)

Users express concern over **missing features** in Canapii, particularly regarding chat functionality and admin console usability. [(3 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741093&qs=pros-and-cons#reviews)

Users express concerns over the **lack of privacy** in the chat functionality, leading to the feature's removal. [(2 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2053697&qs=pros-and-cons#reviews)

Users find Canapii's **complexity** challenging, especially in event setup, despite helpful support from the team. [(2 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2007479&qs=pros-and-cons#reviews)

Users find **limited customization** options frustrating, particularly for creating custom reports and page personalization. [(2 mentions)](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2053630&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Canapii

##### 1. Event Management

Users highlight the **exceptional customer support** of Canapii, making event management seamless and enjoyable.
[
See 10 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741260&qs=pros-and-cons#reviews)

See Related User Reviews

SC

Santiago C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool and service"

What do you like about Canapii?

To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily

 ![Danna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danna V.")
DV

Danna V.

Mid-Market (51-1000 emp.)

5.0/5

"Best app to increase engagement and enhance accessibility at your events"

What do you like about Canapii?

I love Canapii’s gamification feature. It’s a fun way to engage attendees while seamlessly tracking participation in the background. A great addition

##### 2. Customer Support

Users praise the **incredible customer support** from Canapii, making events smoother and more efficient with expert assistance.
[
See 9 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741654&qs=pros-and-cons#reviews)

See Related User Reviews

LL

Lisa L.

Small-Business (50 or fewer emp.)

4.0/5

"Easy Conference Scheduling and Personalized Attendee Agendas"

What do you like about Canapii?

I like the ease of creating the conference schedule and the attendee's ability to create their personal schedule in advance of the event. I also appre

SC

Santiago C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool and service"

What do you like about Canapii?

To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily

##### 3. Engagement

Users highlight the **exceptional customer support** from Canapii, significantly enhancing their event planning and execution experience.
[
See 9 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741967&qs=pros-and-cons#reviews)

See Related User Reviews

SC

Santiago C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool and service"

What do you like about Canapii?

To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily

 ![Danna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danna V.")
DV

Danna V.

Mid-Market (51-1000 emp.)

5.0/5

"Best app to increase engagement and enhance accessibility at your events"

What do you like about Canapii?

I love Canapii’s gamification feature. It’s a fun way to engage attendees while seamlessly tracking participation in the background. A great addition

##### 4. Attendee Management

Users appreciate the **multiple communication options** in Canapii, enabling effective attendee management during events.
[
See 7 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741281&qs=pros-and-cons#reviews)

See Related User Reviews

LL

Lisa L.

Small-Business (50 or fewer emp.)

4.0/5

"Easy Conference Scheduling and Personalized Attendee Agendas"

What do you like about Canapii?

I like the ease of creating the conference schedule and the attendee's ability to create their personal schedule in advance of the event. I also appre

RK

Rahul K.

Mid-Market (51-1000 emp.)

5.0/5

"Canapii helps managing group and hosting smoothly and with ease"

What do you like about Canapii?

I love the multiple ways Canapii lets me communicate with attendees. Be it able to chat directly, set up mandatory sessions, and send instant notifica

##### 5. Helpful

Users find Canapii's **helpful support team** invaluable, enhancing the overall event experience and ensuring smooth operations.
[
See 7 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741720&qs=pros-and-cons#reviews)

See Related User Reviews

SC

Santiago C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent tool and service"

What do you like about Canapii?

To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily

RK

Rahul K.

Mid-Market (51-1000 emp.)

5.0/5

"Canapii helps managing group and hosting smoothly and with ease"

What do you like about Canapii?

I love the multiple ways Canapii lets me communicate with attendees. Be it able to chat directly, set up mandatory sessions, and send instant notifica

### 5 Cons or Disadvantages of Canapii

##### 1. Learning Curve

Users experience a **steep learning curve** with Canapii's complex features and unintuitive admin console, requiring additional support.
[
See 3 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2007427&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Danna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danna V.")
DV

Danna V.

Mid-Market (51-1000 emp.)

5.0/5

"Best app to increase engagement and enhance accessibility at your events"

What do you dislike about Canapii?

Because my first language is Spanish, learning all of the features on the console in English takes me a bit longer. However, the front-end translation

 ![Nurul Fitriyana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nurul Fitriyana S.")
NS

Nurul Fitriyana S.

Mid-Market (51-1000 emp.)

5.0/5

"Ticket management and delegate management"

What do you dislike about Canapii?

With so many features, Canapii can sometimes feel a bit complex, especially if I haven’t used it in a while. But the support team is always quick to h

##### 2. Missing Features

Users express concern over **missing features** in Canapii, particularly regarding chat functionality and admin console usability.
[
See 3 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=1741093&qs=pros-and-cons#reviews)

See Related User Reviews

LL

Lisa L.

Small-Business (50 or fewer emp.)

4.0/5

"Easy Conference Scheduling and Personalized Attendee Agendas"

What do you dislike about Canapii?

Unfortunately there is oan option in the "Chat" that allows you to select all of the attendees and send a message. doing so exposes all of the attende

VA

Valerie A.

Mid-Market (51-1000 emp.)

5.0/5

"Canapii App experience during the 15th AWID International Forum ( 2024)"

What do you dislike about Canapii?

Canapii has really improved over the years ( this is the second time I have suggested Canapii to the organizations that I have worked for, and it is q

##### 3. Chat Functionality

Users express concerns over the **lack of privacy** in the chat functionality, leading to the feature's removal.
[
See 2 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2053697&qs=pros-and-cons#reviews)

See Related User Reviews

LL

Lisa L.

Small-Business (50 or fewer emp.)

4.0/5

"Easy Conference Scheduling and Personalized Attendee Agendas"

What do you dislike about Canapii?

Unfortunately there is oan option in the "Chat" that allows you to select all of the attendees and send a message. doing so exposes all of the attende

RK

Rahul K.

Mid-Market (51-1000 emp.)

5.0/5

"Canapii helps managing group and hosting smoothly and with ease"

What do you dislike about Canapii?

I dislike that the call feature isn’t available on mobile. As a workaround, we sometimes use WhatsApp/Teams instead, which can be a bit less convenien

##### 4. Complexity

Users find Canapii's **complexity** challenging, especially in event setup, despite helpful support from the team.
[
See 2 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2007479&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nurul Fitriyana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nurul Fitriyana S.")
NS

Nurul Fitriyana S.

Mid-Market (51-1000 emp.)

5.0/5

"Ticket management and delegate management"

What do you dislike about Canapii?

With so many features, Canapii can sometimes feel a bit complex, especially if I haven’t used it in a while. But the support team is always quick to h

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Robust and affordable conference platform with some tricky backstage elements"

What do you dislike about Canapii?

The admin console [backstage area] for setting up the conference can be unintuitive, frustrating, features don't work as expected and controls are not

##### 5. Limited Customization

Users find **limited customization** options frustrating, particularly for creating custom reports and page personalization.
[
See 2 mentions
](https://www.g2.com/products/canapii/reviews?filters%5Bsentiment_snippet%5D=2053630&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Amazing customer service!"

What do you dislike about Canapii?

My biggest bug bear with Canapii was that I couldn't create custom reports of the event analytics. I track and report on the same metrics to stakehold

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"A great platform"

What do you dislike about Canapii?

Hard to say anything, as only used once. Maybe just customisation on pages, but this is just trying to find issues.

## Top-Rated Alternatives

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Cvent Event Marketing & Management

4.3/5(2,316)

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RingCentral Events

4.5/5(962)

](https://www.g2.com/products/ringcentral-events/reviews)

[

 ![vFairs](https://images.g2crowd.com/uploads/product/hd_favicon/b7034d2f261508fcdd8451a8b4f9034b/vfairs.svg "vFairs")

vFairs

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[
View All Alternatives
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LL

Lisa L.

Event Coordinator

Small-Business (50 or fewer emp.)

2/13/2026

"Easy Conference Scheduling and Personalized Attendee Agendas"

4/5

What do you like best about Canapii?

I like the ease of creating the conference schedule and the attendee's ability to create their personal schedule in advance of the event. I also appreciate the level of customer service and the price! Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Unfortunately there is oan option in the "Chat" that allows you to select all of the attendees and send a message. doing so exposes all of the attendees and their contact details. This has forced us to remove the chat feature which is unfortunate. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Sharing the event program, the hotel floorplan and the location of sponsors. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

MS

MANISH VIKRAM S.

Director

Small-Business (50 or fewer emp.)

11/3/2025

Guest users or non-business users of the software, not included in G2 scores.

"Comprehensive Updates Without the Hassle—Highly Informative and User-Friendly"

5/5

What do you like best about Canapii?

Very informative. Helps us to get all the latest updates, so do not have to depend on any emails or to bother anyone for any information. Also important to note, one has to check canapii app regularly, as the updates are done regularly. Very easy to access all the information. I do check it quite frequently. Easy to implement information provided on the app. Integration of every information connected to 1-1 meetings, agenda, every attendee's personal agenda is done up very well. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Not experienced till now. Customer support, needs to give more importance to this. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Almost everything starting from Regstrtion of events till the completion of events, covering tickets, stay, agenda, special programes, 1-1 meetings, introduction of speakers (helps attende's to select which session to attend) etc.... Review collected by and hosted on G2.com.

Show More

Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-11898524/official_response/edit)

Thank you so much for your detailed and thoughtful review. We’re thrilled to hear that you find Canapii informative, easy to navigate, and helpful in accessing all event details in one place. It’s great to know the platform is simplifying your event experience and helping you stay up to date without relying on emails.

We also really appreciate your feedback on customer support, we take this seriously and are continuously working to enhance our responsiveness and service levels.

Thank you again for taking the time to share your experience!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Leon W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon W.")
LW

Leon W.

Warehouse Manager

Small-Business (50 or fewer emp.)

6/9/2026

Guest users or non-business users of the software, not included in G2 scores.

"Great Scanning Integration, But Too Many Steps"

3.5/5

What do you like best about Canapii?

I enjoyed its integration with scanning. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

There were too many steps to follow for only one part. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

I no longer use this software however when i did have issues they were quick to respond. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Dabrali H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dabrali H.")
DH

Dabrali H.

N/A

Mid-Market (51-1000 emp.)

7/21/2025

Guest users or non-business users of the software, not included in G2 scores.

"Sorority's National Convention"

5/5

What do you like best about Canapii?

It was so nice to have an application/website where I could find all the information needed for my sorority's national convention weekend of events. There was the calendar/agenda app that came in handy. I also enjoyed the gallery and seeing our attending members submit videos and pictures from the weekend. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

I did not like that it was randomly crashing out on me when I was in the middle of using it. It was also a bit annoying when wanting to upload several pictures and we could only use one caption for all. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

It was nice to have Canapii be where everything was as a hub. It benefited me when I looking up the agenda for the day and seeing where they would be located as well as the time they'd be happening in. Review collected by and hosted on G2.com.

Show More

Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-11416782/official_response/edit)

We're so glad to hear that the platform helped make your sorority’s national convention more organized and engaging, especially that the agenda and gallery features added value to your weekend. It's great to know the event hub made it easier to navigate and enjoy everything that was planned.

We’re sorry to hear about the crashes you experienced and the limitations with photo captions. Your feedback is incredibly valuable, and we’ve shared it with our team to ensure we continue to improve stability and expand user-friendly features like media uploads.

Thanks again for your honest review, it really helps us grow and serve our users better!

Current UserValidated ReviewerSource: G2 invite on behalf of seller

SC

Santiago C.

Managing Director

Small-Business (50 or fewer emp.)

8/20/2021

"Excellent tool and service"

5/5

What do you like best about Canapii?

To start, we held an event for only 20 people, which was completely free but allowed us to understand the system and the tool. We were able to easily understand how video calls and the meeting system work. Once the tool showed its qualities, we invested in an event with more attendees. We were lucky that Canapii has people on their team who speak Spanish, so it was a total pleasure to work with Dana to set everything up and ensure everything was correct.

Update May 2025 (now also as "Guest User"): I have also used Canapii in other events, and its UI and simplicity are really helpful, making everybody's event experience much better and more dynamic. The event app is very intuitive, simple, and clean, but full of features. And the network and meetings you can generate are better than any of the other apps that I have used in different events. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Our event was in Spanish and the translation worked fantastically, but it's complicated to choose the correct time zone since the nomenclature is very European. A recommendation would be for the system to identify which region or country the user is in and thus suggest their time zone language.

Another recommendation would be for Canapii to offer design services since many companies do not have experts to design banners or icons for the sessions. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

I used Canapii at my last event that we held with some colleagues. Unfortunately, not everyone could attend in person, so we had to look for a tool that would allow us to continue the task of bringing all the attendees to our event. Review collected by and hosted on G2.com.

Show More

Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-4954672/official_response/edit)

Thank you so much for taking the time to share your experience with Canapii!

We’re so pleased to hear that starting with a smaller, free event gave you the opportunity to explore the platform and gain confidence in its capabilities. It’s wonderful to know that your positive experience led to a larger event and that our Spanish-speaking team members made the process smooth and enjoyable for you.

We also really appreciate your feedback regarding the time zone settings and design support. You're right, clearer time zone nomenclature and automatic region detection would certainly enhance the user experience, and we’ve shared this insight with our product team. As for design services, that's a valuable suggestion, especially for teams without dedicated creatives. We’ll take this into consideration as we continue evolving our offerings.

It’s great to see how Canapii helped bring your attendees together despite not everyone being able to join in person. We strive to enable seamless, inclusive event experiences regardless of location.

We look forward to supporting many more of your events!

5/13/2025
Current UserValidated ReviewerSource: OrganicAI Translated

RK

Rahul K.

Senior Digital Marketing Executive

Information Technology and Services

Mid-Market (51-1000 emp.)

3/19/2025

"Canapii helps managing group and hosting smoothly and with ease"

5/5

What do you like best about Canapii?

I love the multiple ways Canapii lets me communicate with attendees. Be it able to chat directly, set up mandatory sessions, and send instant notifications—super helpful and easy when managing a large group on-site.

The badge printing facility is a game changer for us, and I love that Canapii does it with Sustainability in mind. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

I dislike that the call feature isn’t available on mobile. As a workaround, we sometimes use WhatsApp/Teams instead, which can be a bit less convenient. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Canapii solves the problem of managing and engaging with my group by bringing everything into one place.

It’s an end-to-end platform that helps us share content, manage registrations, book flights, manage sponsors, design events, and more based on our needs.

It makes coordinating and connecting with everyone so much easier and more efficient! Review collected by and hosted on G2.com.

Show More

Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-10957017/official_response/edit)

We’re glad to hear that Canapii’s communication tools and badge printing have made managing your events easier, especially with our focus on sustainability.

We appreciate your comments about the call feature on mobile. The good news is that we’re actively working on adding this functionality to further enhance your experience and your input is incredibly valuable in helping us prioritize improvements like this!

It’s great to know Canapii has helped streamline your event management, from registrations to sponsor management.

Thank you very much for your review!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

VA

Valerie A.

Forum Hybrid Lead, AWID

Mid-Market (51-1000 emp.)

1/22/2025

"Canapii App experience during the 15th AWID International Forum ( 2024)"

5/5

What do you like best about Canapii?

First the staff were very resourceful to explain the different features of the App that could be used to suit the needs of the Conference participants. Secondly, Canapii is a very easy App to use, our participants who were not tech savy were still able to use the App without a lot of hustle. The App does not require alot of interner bandwidth, hence our participants that are in low bandwidth areas were still able to use the App comfortably. Lastly, the onsite support that was provided was extremely helpful as most of the participants were installing the App while onsite. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

Canapii has really improved over the years ( this is the second time I have suggested Canapii to the organizations that I have worked for, and it is quite refreshing to see the progress that has been made to fit the changing conference needs) Not a dislike but a suggestion to look into how to improve the display of photos uploaded and a comment section for participants to falg to the admins if a photo goes against the community guidelines. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

For the Forum we used canapii as the main communication tool, the Forum programme was uploaded on the platform and the participants were able to curate their own experience on the sessions that they would like to attend, the participants they would like to network with. Interestingly, the ad hoc meetings that the participants scheduled to be able to continue the conversations with the other participants. ( The meeting feature on canapii is very cool for connections to be established beyond the traditional model) Review collected by and hosted on G2.com.

Show More

Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-10755449/official_response/edit)

Thank you so much for your kind and detailed feedback! We are really pleased to hear that your experience with Canapii was smooth and impactful, both for your team and your participants. It’s especially great to know that even those who aren’t tech-savvy found the platform easy to navigate, and that the low-bandwidth functionality supported users in all locations.

We also really appreciate your recognition of our onsite support team—they’ll be delighted to hear that their assistance made a positive difference during setup!

Thank you as well for the thoughtful suggestions. We're constantly working to enhance the user experience and improving the photo display along with adding a flagging/comment feature for community moderation are both great ideas that our team are reviewing.

We're honoured that you've recommended Canapii across multiple organizations and that you’ve seen our growth first-hand. Hearing how participants were able to personalize their forum experience, network, and even schedule ad hoc meetings using our features is exactly what motivates us.

Looking forward to supporting your future events!

Current UserValidated ReviewerSource: Organic

 ![Daisy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daisy T.")
DT

Daisy T.

Faculty/staff recruitment and retention specialist

Small-Business (50 or fewer emp.)

7/21/2025

Guest users or non-business users of the software, not included in G2 scores.

"User friendly event management platform"

4.5/5

What do you like best about Canapii?

Centralize event attendance and engagement in a easy to use system and visually appealing platform. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

It is one more app to add to the phone. Nothing else. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

No need for paper since the agenda is online so I love that piece of not wasting paper. We are also a large organization and the event helped with networking and real time announcements. Review collected by and hosted on G2.com.

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Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-11414511/official_response/edit)

Thank you so much for your thoughtful review and kind words!

We’re pleased to know that you’re enjoying the centralized event management features and the visual design of the platform and that going digital has helped your organization reduce paper waste while enhancing networking and communication during events - that's exactly the kind of impact we aim for.

We appreciate your note about the mobile app and while we strive to offer convenience through mobile access, we understand that adding another app can be a hurdle for some users.

Thanks again for choosing Canapii, we’re excited to keep supporting your events in smarter, more sustainable ways!

Current UserValidated ReviewerSource: G2 invite on behalf of seller

AF

Ali F.

Event Executive

Mid-Market (51-1000 emp.)

3/4/2025

"A Seamless Event Management Experience"

4.5/5

What do you like best about Canapii?

The event platform can do everything you need it to do, and more, one of the standout aspects is their exceptional customer service. The support team is responsive, knowledgeable, and always willing to go the extra mile to ensure everything runs smoothly. Any questions or issues are quickly resolved, making the entire process stress-free. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

The only issue I encountered was the number of campaign credits available, but again, this was quickly fixed by the Canapii team. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

Canapii allows for a bespoke email address to be used to send out our invitations and campaigns. In previous software we had an issue where our guests had already unsubscribed from a particular email address relating to that software meaning they were not receiving our emails. Review collected by and hosted on G2.com.

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Response from Gemma Edwards of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-10909673/official_response/edit)

Thank you for your amazing review! We're delighted to hear that you had a seamless event management experience and that our platform exceeded your expectations. Our team is dedicated to providing exceptional customer support, so it's fantastic to know that you felt well taken care of throughout the process.

We appreciate your feedback on campaign credits and are happy we could resolve it quickly! It’s great to hear that our custom email-sending feature has helped your invitations and campaigns reach the right audience. We’re always working to make event management smoother and more efficient!

We look forward to supporting your future events! 🚀

Current UserValidated ReviewerSource: Organic

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
GC

Verified User in Consulting

Mid-Market (51-1000 emp.)

3/14/2025

Guest users or non-business users of the software, not included in G2 scores.

"World class event software"

5/5

What do you like best about Canapii?

I attended a recent tech event that used Canapii for their mobile app. Most events used Cvent or their own custom thing and usually that's a bad experience. Canapii facilitated the best networking experience I have had onsite at an event – their meeting system is best in class and allowed me to book tons of meetings with clients and prospects. The best thing was that people actually responded to my meeting requests, attended the meetings and engaged in the app. The app had built in calendar integration, email invitations and notification reminders. I was pretty engaged with the app through out the event, using it a lot. Review collected by and hosted on G2.com.

What do you dislike about Canapii?

It'd be cool to have an interactive floorplan that linked to my personal agenda, so I could see exactly where my meetings and sessions were when I clicked on the floorplan. Otherwise, I was happy with the experience. Review collected by and hosted on G2.com.

What problems is Canapii solving and how is that benefiting you?

I attend lots of industry events every year, and it becomes annoying to download and navigate different apps that makes finding out simple information about transportation, agenda, who is attending, exhibitors etc. so complex. I liked that with Canapii I could register, see all the logistical infor, and then instantly see the attendee list, book meetings, and add sessions to my calendar. I was able to chat with other attendees before I arrived onsite to plan drinks/coffees too which ultimately made my time at the event more valuable. Review collected by and hosted on G2.com.

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Response from Claire Wince of Canapii

[Editedit](https://www.g2.com/survey_responses/canapii-review-10944520/official_response/edit)

It's fantastic to hear that Canapii helped you have such a productive and engaging networking experience! We are really pleased to hear that the meeting system, calendar integration, and notifications made it easy for you to connect with clients and prospects.

We also really value your suggestion about an interactive floorplan linked to your agenda. That’s a great idea and something we’ll definitely consider as we continue to improve the platform.

Thank you very much for your feedback — we’re so glad Canapii added value to your event experience!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Marketing](https://www.g2.com/categories/event-marketing)[Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)

[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Marketing](https://www.g2.com/categories/event-marketing)[Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Mobile Event Apps](https://www.g2.com/categories/mobile-event-apps)[Event Networking and Matchmaking](https://www.g2.com/categories/event-networking-and-matchmaking)

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