Top 10 CallTower Alternatives & Competitors

Top 10 Alternatives to CallTower Recently Reviewed By G2 Community

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RingEX
By RingCentral
4.1/5
(1,292)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to CallTower, RingEX is:
More expensive
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers
Call Center Infrastructure (CCI)

Dialpad Connect
By Dialpad
4.4/5
(4,060)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to CallTower, Dialpad Connect is:
Easier to set up
Easier to admin
More usable
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers

Nextiva
By Nextiva
4.5/5
(3,440)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to CallTower, Nextiva is:
Slower to reach roi
More expensive
Better at support
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
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Genesys Cloud CX
By Genesys
4.4/5
(1,518)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to CallTower, Genesys Cloud CX is:
Slower to reach roi
More expensive
More usable
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center

Talkdesk
By Talkdesk
4.4/5
(2,503)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to CallTower, Talkdesk is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with CallTower:
Call Center Infrastructure (CCI)
Contact Center

3CX
By 3CX
4.4/5
(530)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to CallTower, 3CX is:
Easier to admin
Easier to set up
More usable
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center

8x8 Work
By 8x8
4.2/5
(816)
Product Description
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
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Reviewers say compared to CallTower, 8x8 Work is:
Slower to reach roi
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers

Intermedia Unite
By Intermedia
4.5/5
(515)
Product Description
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Reviewers say compared to CallTower, Intermedia Unite is:
Easier to admin
Easier to set up
More usable
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers

Vonage Business Communications
By Vonage
4.3/5
(493)
Product Description
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
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Reviewers say compared to CallTower, Vonage Business Communications is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with CallTower:
UCaaS Platforms
VoIP Providers

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