Top 10 CallTower Alternatives &amp; Competitors

Dialpad Connect

By Dialpad

4.4/5

(3,947)

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Reviewers say compared to CallTower, Dialpad Connect is:

Easier to set up

Easier to admin

More usable

Categories in common with CallTower:

By Nextiva

Product Description

Reviewers say compared to CallTower, Nextiva is:

Slower to reach roi

More expensive

Better at support

Categories in common with CallTower:

Contact Center

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Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to CallTower, Genesys Cloud CX is:

Slower to reach roi

More expensive

More usable

Categories in common with CallTower:

By Talkdesk

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to CallTower, Talkdesk is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with CallTower:

By 3CX

Product Description

Reviewers say compared to CallTower, 3CX is:

Easier to admin

Easier to set up

More usable

Categories in common with CallTower:

By 8x8

Product Description

Reviewers say compared to CallTower, 8x8 Work is:

Slower to reach roi

Categories in common with CallTower:

By Intermedia

Product Description

Reviewers say compared to CallTower, Intermedia Unite is:

Easier to admin

Easier to set up

More usable

Categories in common with CallTower:

Vonage Business Communications

By Vonage

4.3/5

(494)

Product Description

Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.

Reviewers say compared to CallTower, Vonage Business Communications is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with CallTower: