Research alternative solutions to C2Perform on G2, with real user reviews on competing tools. Contact Center Quality Assurance Software is a widely used technology, and many people are seeking easy to use, innovative software solutions with calibration, training, and compliance. Other important factors to consider when researching alternatives to C2Perform include training and communication. The best overall C2Perform alternative is Spinify. Other similar apps like C2Perform are Ambition, SalesScreen, Salesforce Service Cloud, and Talkdesk. C2Perform alternatives can be found in Contact Center Quality Assurance Software but may also be in Sales Gamification Software or AI Customer Support Agents Software.
Spinify gamifies business activities for all target based employees.
Ambition is where modern sales leaders manage their reps. Display metrics that matter on big-screen TVs, run effective 1:1 coaching programs that move the needle, set pacing alerts that trigger real-time action, and spin up competitions in a flash. Ambition gives managers the knowledge and tools they need to coach every rep to quota-crushing success."
SalesScreen is a sales gamification software that helps organizations drive performance through real-time data visualization, leaderboards, and automated recognition. Headquartered in Oslo, Norway and founded in 2011, SalesScreen has helped organizations worldwide create a results-driven sales culture by transforming daily activities into rewarding experiences. Our sales gamification platform is designed to motivate and engage sales teams. By making sales activity tracking more interactive, SalesScreen keeps teams engaged and focused on individual and company sales goals. SalesScreen enables teams to participate in dynamic competitions, interactive challenges, and achievement-based rewards to encourage consistent performance. Our platform provides real-time progress tracking, automated incentives, and custom sales contests to help managers reinforce key behaviors and drive results with tools to gamify sales activities and improve accountability in sales teams. By integrating instant feedback, performance insights, and recognition tools, SalesScreen helps sales organizations create an environment that supports both top and middle performers. The platform is designed to improve engagement, increase employee retention, and overall sales effectiveness. We ensure this motivation translates into measurable business outcomes with a structured approach to improving sales culture and productivity.
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.