--- title: Brushfire Reviews meta_title: 'Brushfire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 173 reviews by the users' company size, role or industry to find out how Brushfire works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 173 scale: '5' date_modified: '2026-08-12' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Brushfire Reviews **Vendor:** Brushfire Technology **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 173 ## About Brushfire Backed by award-winning service and support, Brushfire Ticketing is designed to simplify and optimize the sale of event tickets and registrations across a wide range of sectors. Notably a Square Preferred Partner, the platform provides an ecosystem that includes sought-after integrations and highly customized event applications while providing dedicated customer and attendee support beyond transactional interactions. Brushfire Ticketing empowers sellers to increase their bottom line while providing a seamless experience for ticket buyers and registrants by focusing on revenue optimization with tools like dynamic pricing and data-driven reporting. Key features and benefits include: Flexible Ticketing and Registration: The platform accommodates diverse ticketing structures, including time-slotted admissions, season passes, and variable pricing. Registration processes are customizable, enabling efficient management of attendee information. Virtual Event Capabilities: Brushfire supports virtual events, allowing organizations to connect with audiences online through live streams, interactive experiences, and digital content. This expands reach and engagement, making events more accessible to a wider audience. Embedded Events—Brushfire allows sellers to seamlessly integrate ticket sales and registration directly onto their website so attendees experience a smooth, simple, branded purchase process. This eliminates the need for redirects, streamlines the purchasing process, and enhances user convenience, leading to higher conversions and greater event engagement. Custom Event App: Brushfire's Bespoke Event app isn’t a generic container app—it’s a fully customized, one-of-a-kind app designed specifically for you. Created to enhance the event experience, the app enables attendees to easily navigate the event, stay up-to-date with real-time information, and effortlessly connect with fellow attendees. Integrated Application Functionality: With Brushfire’s high-value integrations, you get the power of Brushfire plus seamless connections to essential applications like CartStack, Afterpay, Referral Rock, and more. Square Partnership: Trusted by Square for its ability to handle high-volume transactions, this partnership ensures smooth, secure payment processing. Brushfire integrates seamlessly with Square, providing an all-in-one solution for ticket sales, add-on sales, and onsite transactions. Additionally, the collaboration allows Brushfire to offer discounted rates on fees and equipment. Data Analysis and Reporting: Comprehensive reporting tools provide data-driven insights into attendance, sales, and engagement, empowering smarter decisions and revenue growth. Dedicated Support: Brushfire sets itself apart with expert in-house attendee support, building strong customer relationships by handling every call and email from attendees. They also offer onsite setup, training, and check-in assistance, ensuring your event runs smoothly and fostering trust and loyalty throughout the process. Save Time. Save Money. Sell More with Brushfire. ## Brushfire Pros & Cons **What users like:** - Users praise Brushfire for its **ease of use** , which simplifies event management and enhances overall experience. (42 reviews) - Users appreciate the **responsive customer support** of Brushfire, valuing quick and effective assistance throughout their events. (40 reviews) - Users value the **ease of managing events** with Brushfire, appreciating its user-friendly ticketing and responsive support. (30 reviews) - Users praise the **unparalleled customer service** of Brushfire, highlighting their prompt and professional support in resolving issues. (28 reviews) - Users appreciate the **ease of ticketing process** on Brushfire, enjoying control and customization for their events. (27 reviews) - Ticketing System (21 reviews) - Timely Support (19 reviews) - Easy Setup (18 reviews) - Users commend Brushfire's **prompt response times** , ensuring quick assistance and effective resolution of any issues encountered. (18 reviews) - Navigation Ease (17 reviews) **What users dislike:** - Users find the **missing features** in Brushfire hinder effective group management and create a tedious experience. (10 reviews) - Users face **ticketing issues** with Brushfire, including inefficient manual processes and awkward systems for sales and notifications. (10 reviews) - Users find **limited customization** in Brushfire, needing developers for complex integrations with other systems like Rock RMS. (9 reviews) - Users are frustrated by the **inefficient manual data import** required due to lack of integration with Raisers Edge NXT. (8 reviews) - Users find the **steep learning curve** of Brushfire challenging, necessitating time for mastering advanced functionalities. (8 reviews) - Poor Reporting (7 reviews) - Users find Brushfire's interface **not user-friendly** , experiencing confusion and a steep learning curve despite good support. (6 reviews) - Expensive (5 reviews) - High Fees (5 reviews) - Payment Issues (5 reviews) ## Brushfire Reviews ### 1. Frustrating Event Management Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Kevin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Brushfire?** I can't say there is something I like best about it right now b/c of the problem I'm having that we had last year for a bit too. **What do you dislike about Brushfire?** I don't like that when we go to our event, it often says there is no event selected, and when I try to see the people signed up, it says the same thing. It's frustrating that sometimes when people try to sign up, it doesn't allow them to. The search options are also problematic; it always says I'm not committed to an event when I am, and then doesn't let me pick the event I'm committed to. I've also encountered dead links that leave me with nowhere to go. **What problems is Brushfire solving and how is that benefiting you?** When using Brushfire, it often says there's no event selected and doesn't allow sign-ups. It claims I'm not committed to an event and leads to dead links, causing issues with event management for our church. "Your account is not currently configured to view events>" ### 2. Brushfire: An Intuitive but Detailed Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Brushfire?** Brushfire is any easy way to set up and manage registrations and payments for events. I have used it for private lessons payment, school production seating reservations, and summer camp registrations. It's a versitile platform that allows for a lot of customization on each event. **What do you dislike about Brushfire?** Some features in Brushfire are difficult to understand. Uploading media involves uneccessary steps, and I find that sometimes it's easy to forget to save work. **What problems is Brushfire solving and how is that benefiting you?** Brushfire is an easy way to manage and collect payments attendees. I especially love that I can easily pull up anyone's info to refund them, view my registrations over time, and create reports with any info needed. **Official Response from Ana Horn:** > Thank you so much for taking the time out to share your experience using Brushfire- we appreciate the honest feedback! 😊 🎉 ## Brushfire Discussions - [What is Brushfire used for?](https://www.g2.com/discussions/what-is-brushfire-used-for) - [Has anyone used this for events where you assign seats (i.e. like a concert?)](https://www.g2.com/discussions/35846-has-anyone-used-this-for-events-where-you-assign-seats-i-e-like-a-concert) - [View Brushfire pricing details and edition comparison](https://www.g2.com/products/brushfire/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A53%3A21+-0500&secure%5Bsession_id%5D=4a55f03c-bbf6-4e33-a6e7-c8e693cfb13b&secure%5Btoken%5D=511fa36528560fc51aa050265824b437207193742a230e75f7a01ec29d79a148&format=llm_user) ## Brushfire Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) ## Brushfire Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Box Office** - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics - Multi-Event **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Additional Functionality** - Print-at-Home - Mobile Access - Customizable Reports - Barcode/Ticket Scanning - Drag & Drop - Reserved Seating - Mobile Ticketing - Activity Dashboard - Sales Reports - Point of Sale (POS) - Customizable Forms - Ticket Brokering - Surveys & Feedback - AI Copilot - GDPR Compliance - Billing & Invoicing - Event Calendar - API - Multi-Currency - Cross Selling Functionality - Data Import/Export - Seating Map - Real-Time Notifications - Confirmations/Reminders - Kiosk Ticketing - Dynamic Pricing - Email Marketing - Ticket Reservations **Marketing and Communications** - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations **Event Operations** - Session scheduling - Exhibition management - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Attendee networking - Attendee surveys - Multi-Event - Third-Party Integrations **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Generative AI** - Generative AI **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics ## Top Brushfire Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (925 reviews)