---
title: BoomTown Reviews
meta_title: 'BoomTown Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 588 reviews by the users' company size, role or industry
  to find out how BoomTown works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 588
  scale: '5'
date_modified: '2026-08-05'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# BoomTown Reviews
**Vendor:** Inside Real Estate  
**Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 588
## About BoomTown
BoomTown, the only solution that generates and manages leads. Expert lead generation, consumer websites, CRM, in-house lead qualification services, and more, in flexible packages that scale.



## BoomTown Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of BoomTown, finding it manageable and effective for client engagement. (7 reviews)
- Users appreciate the **lead generation capabilities** of BoomTown, finding it easy to manage and engage with their leads. (4 reviews)
- Users find the **tagging system for organizing contacts** in BoomTown helpful for managing leads and notes efficiently. (3 reviews)
- Users praise the **effective lead management** of BoomTown, appreciating its ease of use and organized CRM features. (3 reviews)
- Users appreciate the **ease of access** in BoomTown, highlighting its user-friendly features for comparing leads and listings. (2 reviews)
- Automation (2 reviews)
- Client Management (2 reviews)
- Customer Support (2 reviews)
- Friendly (2 reviews)
- Helpful (2 reviews)

**What users dislike:**

- Users express concerns over **update issues** , citing outdated functionality and challenges with email graphics and lead management. (3 reviews)
- Users struggle with **email issues** , including difficulties in adding graphics and concerns about platform innovation. (2 reviews)
- Users face challenges with **poor lead quality** , often receiving fake leads that are difficult to manage or delete. (2 reviews)
- Users find it a **hard process to include graphics** in emails, requiring cumbersome code updates. (1 reviews)
- Users find the **confusing instructions** of BoomTown overwhelming, making it challenging to navigate the platform effectively. (1 reviews)
- Integration Issues (1 reviews)
- Lack of Guidance (1 reviews)
- Users find the **missing features** in BoomTown limiting and wish for more up-to-date technology and innovation. (1 reviews)
- Users find the **outdated design** of BoomTown limiting, wishing for a more modern and user-friendly interface. (1 reviews)
- Users find the **functionality outdated** , expressing a desire for a more modern design and improved dashboard features. (1 reviews)

## BoomTown Reviews
  ### 1. Boomtown fan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about BoomTown?**

Having a central system for leads/clients

**What do you dislike about BoomTown?**

The price isn't ideal for our agents....

**What problems is BoomTown solving and how is that benefiting you?**

Having a central CRM and lead source for our agents.  Constantly growing

  ### 2. Stacie Smith Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacie S. | Real Estate Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about BoomTown?**

It's very organized. Hot sheet is one of my favorite features. BT has been around so long that the drips sound natural

**What do you dislike about BoomTown?**

I'm not sure if there is anything I dislike

**What problems is BoomTown solving and how is that benefiting you?**

Staying organized, response time, follow up.

  ### 3. Great product, amazing training, and continued support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Whit J. | Real Estate Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about BoomTown?**

The product is great, but the training is absolutely amazing! The instructors take their time, dive into features, and get you utilizing the best parts of Boomtown quickly! I am very pleased with the level of support and quick response times of the help team! I am all around pleased with Boomtown!

**What do you dislike about BoomTown?**

I can find anything that I dislike at this time, the importing feature could be a bit more user-friendly, but overall it is an easy application to navigate. If i do find any issue, the team is quick to respond.

**Recommendations to others considering BoomTown:**

Do your due diligence and see what you like about ta CRM, if you are looking for something that tracks and updates you in real-time and gives you the ability to assist your clients with the correct needs, then Boomtown is for you.

**What problems is BoomTown solving and how is that benefiting you?**

Communication flow has improved tremendously over the past few days. I am able. to get infront of my clients at the right times with the right words to be able to provide support where they need it.

**Official Response from Joanna Harrison:**

> Hey, Whit! Thank you kindly for your thorough review of BoomTown! I'm so glad to hear that you're having a positive experience. Training and support are incredibly important to us and I'm glad that you are benefiting from the training and help services offered. Keep up the incredible work! Best, Joanna

  ### 4. Great CRM platform for Realtors!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike P. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about BoomTown?**

The ease of working with every lead. Being able to email, text, and call from the platform. The search engine. The task updater.

**What do you dislike about BoomTown?**

Sometimes it's a little glitchy. When logging calls it doesn't always save.

**What problems is BoomTown solving and how is that benefiting you?**

In my property search it allows me to send my information without rotating to another agent.

  ### 5. Best consumer experience in market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nick R. | Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about BoomTown?**

The end-user loves the experience.  Clients are constantly bragging on how much they like the website.

**What do you dislike about BoomTown?**

Flexibility with website design.  It's definitely improved with recent updates but there is a lot of limitation and things that make it seem like they intentionally don't want the websites to rank organically.

**Recommendations to others considering BoomTown:**

Boomtown is one of those companies with a great culture.  When employees feel heard and valued, they treat their clients likewise.  I've never had an issue with any Boomtown employee in our 10 year stint with the company.

**What problems is BoomTown solving and how is that benefiting you?**

At the end of the day, the key is accountability with taking care of the customer.  The system allows you to send updates and track activities with the client that helps make sure we don't drop the ball.

**Official Response from Joanna Harrison:**

> Hey, Nick! At the end of the day, it's all about consumer experience - so we're glad to hear that your end-users are loving engaging with your BoomTown site. Thanks for taking some time to share your experience with BoomTown! Best, Hayley

  ### 6. Mixed reviews. I would like it better if it permitted me to export data, but it prevents me.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Scott K. | COMPASS, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2022

**What do you like best about BoomTown?**

It provided an easy way to capture leads.

**What do you dislike about BoomTown?**

The concierge  message quality is poor and it fails to  consider some previous comments made by prospects.

**What problems is BoomTown solving and how is that benefiting you?**

An easy to launch web page with basic search capabilities minimizes my involvement with the creation of the processes.

**Official Response from Jena Milliken:**

> I hear and appreciate your feedback on the Concierge Service. We are continually updating and improving the service as well as training our Concierges, so this feedback is extremely helpful. If you have further feedback or inquiries don't hesitate to reach out to BoomTown Support using the Help Portal. Your success is our number one priority and we want you to have the best experience possible! Best, Jena. 

  ### 7. YAY for Boomtown!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about BoomTown?**

I love the interaction between you and your clients that is nurtured within Boomtown. It is by far the best tool for searching in our real estate market! Using it since 2012 and could not imagine real estate without it!

**What do you dislike about BoomTown?**

Syncing leads from other platforms. It is sometimes hard to recapture and have them accept the invite to the site. We are heavy in Zillow leads and I am finding this to be a huge challenge.

**Recommendations to others considering BoomTown:**

I think the best thing is to put yourself as a client and see the value that you are providing within this tool. Other CRMs fall short by not checking all of the boxes for your clients and for you as an Agent.

**What problems is BoomTown solving and how is that benefiting you?**

I have been solving the problem of being blind as an agent for years and have been teaching other agents and Admin to use and leverage the tools provided within Boomtown.

  ### 8. McLovin' it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim M. | Farmer, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about BoomTown?**

BoomTown is way easy to use. The automation features mean people are kept in the loop even when I forget to send them something,

**What do you dislike about BoomTown?**

This is a bit of a backhanded compliment but there are so many features that I only use maybe half.

**Recommendations to others considering BoomTown:**

Take a hard look at what you need and if its an integrated website, lead gen, followup system then highly consider BT.

**What problems is BoomTown solving and how is that benefiting you?**

The single biggest problem that BT solved for us is organizing our lead database. We're a buyer agency focused on sales, so keeping track of hundreds of clients is challenging. BT has been a huge improvement over our last CRM and the integrated website has reduced our IT costs.

  ### 9. I'd give 11/10 stars if I could!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley T. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about BoomTown?**

BoomTown helps keep me organized and punctual! I can sync my To-Do's with my google calendar, track and detail calls and texts with each client and much more!

**What do you dislike about BoomTown?**

I don't think I have any negative criticisms of BoomTown.

**What problems is BoomTown solving and how is that benefiting you?**

Boomtown is solving the problem of overbooking myself and having clients fall on the back burner. All my clients get daily e-alerts and or property searches.

**Official Response from Jena Milliken:**

> Hi Ashley ! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping your organization. All the best, Jena. 

  ### 10. Excellent Lead Gen, CRM, Concierge assistant and More

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher S. | Real Estate Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about BoomTown?**

I like best that there's an assistant/concierge that communicates with the leads that come in. I can look and see if a lead is responding or not interested before making contact.

**What do you dislike about BoomTown?**

What I dislike? As with many lead gen platforms, one thing I wish they all would do is a how-to for success with their platform. If this is available with Boomtown I missed it or it's well hidden and to me, should almost be a prerequisite before using the platform. If not mandatory for sure a POPUP to be given the option before use. There's a lot here and I'm still learning.

**Recommendations to others considering BoomTown:**

Look for how to videos from other users or ask support if there are any recommended videos on how to use Boomtown. Check your email for followup updates on current leads.

**What problems is BoomTown solving and how is that benefiting you?**

Problems I'm solving by using Boomtown. I haven't seen this as a problem solver for me. If there's anything I really like that BT does is the concierge. Someone is communicating with my leads even when I'm busy doing other things and I can turn off the concierge if I feel I'm ready to communicate with the lead exclusively.

**Official Response from Mac Hill:**

> Thank you for the thorough review, Christopher! Great feedback on surfacing more how-to content for BoomTown. We would definitely recommend joining our Facebook communities, as we regularly publish videos and webinars with other clients that speak to their tactics and successes with the platform. Aside from that, our Training Portal is a great resource for BoomTown-produced training content. That can be found in the left-hand navigation within the platform. Otherwise, we are glad to hear that you are enjoying BoomTown. Keep up the great work!

  ### 11. One of the best work tools I have ever try

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher R. | Client care specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2022

**What do you like best about BoomTown?**

How user-friendly is, the colors, the fact that is so intuitive, and how fast and smooth run on any browser, I am usually using firefox, but it doesn't matter if I change to chrome o edge is the same result, I will highly recommend this one

**What do you dislike about BoomTown?**

Honestly, if I say that is a perfect tool I will be lying sometimes, it lacks, but I think that happens because in our organization there is thousands of people working and using it at the same time.

**Recommendations to others considering BoomTown:**

I have been in the outsourcing industry for more than 13 years, I have worked with different software such as Toes, CRM, and salesforce, but I never had the chance to work with something so easy, so comfortable and intuitive such as Boomtown it truly makes you work environment easier

**What problems is BoomTown solving and how is that benefiting you?**

We have been able to properly access information on our leads database and see the type of houses they are looking for to rent or buy, also properly leaving notes, setting up To-dos and much more,besides BT has the capability to properly connect to other tools such as MOJO or Nextiva

  ### 12. Great CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meagan B. | broker associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2022

**What do you like best about BoomTown?**

Love the tags you can put on contacts, reminders you can set, drip programs, it's all great

**What do you dislike about BoomTown?**

I don't like than I that I Can't seem to delete a contact?

**What problems is BoomTown solving and how is that benefiting you?**

keeping track of clients and where they are in the process

**Official Response from Jena Milliken:**

> Hi Meagan! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you keep track of where clients are in the process.  Best, Jena.

  ### 13. Boomtown provides all the tools you need.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Karen H. | Realtor/Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2021

**What do you like best about BoomTown?**

The CRM keeps its user on track with who to call and when to call.  With a quick sign in your daily tasks are in front of you.

**What do you dislike about BoomTown?**

I am still struggling with the value of the concierge service.  Twice I nearly lost the lead for poor communication skills. The concierge continually asked the same questions finally irritating the prospect. The concierge gave the prospect the impression of trying to hard-sell rather than from contribution.

**What problems is BoomTown solving and how is that benefiting you?**

I am keeping connected with new prospects.

**Official Response from Mac Hill:**

> Thank you so much for taking the time to leave us a review, Karen! We are glad to hear that you are able to connect with new prospects- very important if you're looking to grow your business. In regards to the concierge service providing poor communication, please be sure to rate those conversations so that our quality control team can review and work to coach the concierge up. It's important to us that our concierge are properly trained and delivering the level of communication to your prospects that you would expect! Collecting your feedback around that is SO helpful. Thank you so much, Karen!

  ### 14. Easy to use and has the features needed to succeed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Owen L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2021

**What do you like best about BoomTown?**

It is easy to use and gives me great control of my leads and database. The mobile app is very handy for when I am not in the office and need to reach out to leads.

**What do you dislike about BoomTown?**

I would like to see improvements in the address fields when entering addresses. Most systems will pull the info from Google or something like that. It makes it much easier to enter addresses. Not sure if this feature is in the system, and I haven't found it yet. But I would like to have it that when I put in a lead's address I can send them market updates specific to their neighborhood.

**Recommendations to others considering BoomTown:**

It is a great system that will fill 90% of all of your voids for real estate CRM software.

**What problems is BoomTown solving and how is that benefiting you?**

Able to get real-time conversations with leads with the mobile app and have it all tracked in the CRM. Bulk messaging through text and emails gets quick information out to leads and saves time.

**Official Response from Mac Hill:**

> Ease of use continues to be a priority for BoomTown, as ultimately the biggest driver in success with the platform is adoption. We are so glad to hear that you find it easy to use and are seeing success with the platform! Keep up the great work, and thank you so much for leaving us a review!

  ### 15. Amazing for real estate!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ikhlas S. | REALTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about BoomTown?**

Boomtown can be tricky and a little difficult to learn, but it's a really great way to sort through leads and send email drip campaigns as well a homes daily to their email.

**What do you dislike about BoomTown?**

It can sometimes be a total mess and the mobile app sucks. But from the desktop, it's amazing. Also, if someone unsubscribes from the emails you send them, Boomtown doesn't actually stop. You have to manually stop the emails, which doesn't make sense.

**Recommendations to others considering BoomTown:**

It's really great when you learn how to use it, but get some really good training. I self taught myself how to use it and it was pretty difficult.

**What problems is BoomTown solving and how is that benefiting you?**

It's a great way to keep lead generation in one place and see where leads came from. It's also a great way to see when you last spoke to a lead or what the last communication was as well as what homes they're interested in.

**Official Response from Mac Hill:**

> Thank you for taking the time to leave a review and some feedback, Ikhlas! We are glad to hear that you feel that BoomTown is amazing. In regards to the issue where someone unsubscribes but the system is continuing to send emails, I would definitely recommend letting our Support Team know. That should not be happening, so they can investigate and get our developers involved if necessary. Their email is Support@boomtownroi.com. Keep up the great work, otherwise!

  ### 16. Overall I'm satisfied with BT.  It takes Time to get clients to convert but it works well.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brad G. | Associate Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about BoomTown?**

#1 - leads generated
#2 - website data of clients and searches

**What do you dislike about BoomTown?**

The concierge service was not working.  Leads called the concierge and there is nobody to answer.  All leads need to go to the agent from the # texting them.

**What problems is BoomTown solving and how is that benefiting you?**

Lead generation and easy automatic communications!

**Official Response from Jena Milliken:**

> Hi Brad! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping with lead generation and automatic communications. Best, Jena. 

  ### 17. Superior Organization of Leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca K. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about BoomTown?**

I love that I can go in to BoomTown and have evrything I have done recorded, text, number of calls, their responses,l. I am no longer rifling through  my messy handwritten spiral pad of cold calls trying to remember who I need to follow up with and my last interactions. This e-alerts  are a much nicer presentation of listings and I love that you can control how often they go out.    Love this system!

**What do you dislike about BoomTown?**

What's not to like? I can t think of anything!

**What problems is BoomTown solving and how is that benefiting you?**

I have solved my disorganization problem of keeping track  of my leads.  cI have just started using Boom Town so I dont have financial stats yet.

  ### 18. Helps with organizing and automating your database!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon T. | R, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about BoomTown?**

My favorite part is the ease of use. It’s very user friendly, you don’t have to be a tec geek to understand it!

**What do you dislike about BoomTown?**

I would have to really think about this, nothing major as for now.

**Recommendations to others considering BoomTown:**

Yes, I have

**What problems is BoomTown solving and how is that benefiting you?**

With automatic listing updates to clients, I don't have to spend a ton of time doing tedious work. Cool thing too, is you can see when they are active and what they're lookong at.

  ### 19. Generates 75% of my business. WORK THE BOOMTOWN

**Rating:** 5.0/5.0 stars

**Reviewed by:** nicholas p. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about BoomTown?**

I am storing all of my leads in an organized manner. It also lets me know who is most active, gives insights into what properties they are most interested in, and tracks all of the conversations and info I have between each client in a way I can easily navigate.

**What do you dislike about BoomTown?**

I want to store leads that I have found outside of Boomtown with minimal info. I can only add them in if I have all of the information that Boomtown asks for. Sometimes it's all I have at the time, and I'd like to store them and come back to add the rest later.

**Recommendations to others considering BoomTown:**

With anything like this, you have to work it to see results. Boomtown provides all of the tools needed to succeed; it just requires you to put in the work!

**What problems is BoomTown solving and how is that benefiting you?**

Boomtown helps me reach clients who are actively searching for houses on google. I've been able to reach these people by phone, email, and text and even convert a solid percentage of them.

**Official Response from Mac Hill:**

> Wow!! It sounds like you have got it figured out, Nicholas! We are proud to hear how well you are doing with the platform. We also agree wholeheartedly- if you work the system, you will see the results! Thank you so much for taking time out of your busy schedule to leave us a review, we so appreciate it.

  ### 20. Truly puts the ROI in BoomTown ROI.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Macall S. | Real Estate Associate Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2021

**What do you like best about BoomTown?**

The follow-up from the team at BoomTown. I have had multiple calls with my point of contact, the strategy team, and digital marketing crew. Each time finding something I can improve on and make a better experience for my clients.

**What do you dislike about BoomTown?**

The cost for additional services adds up quickly and sometimes can make the platform feel limited. Examples are the concierge service being separate from automated texts, which is different from the premium platform that lets you customize your website more.

**Recommendations to others considering BoomTown:**

Most clients are long term, so trust the team when they tell you you will see the real results after a 6 months to a year.

**What problems is BoomTown solving and how is that benefiting you?**

I am increasing my reach to gain more clients outside my sphere of influence and community. The main benefit has been gaining clients moving to the area that I would not have interacted with without this service.

**Official Response from Mac Hill:**

> It is all about the return on your investment, so we are so glad to hear that you are seeing the results you expect from BoomTown! Our team certainly strives to deliver an exceptional level of customer service, so are very pleased to hear that you are getting the most of our team here. Please continue to take advantage of our service teams and keep up the great work. Thanks for the review, Macall!

  ### 21. Mayor of BoomTown

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda  D. | Seller Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about BoomTown?**

The system is intuitive, easy to use, holds our agents accountable, and allows us to automate so many way processes to save us time and help us earn more money!

**What do you dislike about BoomTown?**

One suggestion is to add a way to see what leads viewed your listings even if they don't show up in their best fit leads.

**What problems is BoomTown solving and how is that benefiting you?**

We use custom landing pages for our Coming Soon listings. It's a great way for us to Market these listings in a way that will drive traffic back to our BoomTown site.

  ### 22. It does what it should - most times

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathaniel P. | Inside Sales Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about BoomTown?**

It is nice to be able to maintain relationships through contact. BoomTown makes it possible to have that contact through to-do's. Additionally, the alerts provided are a welcome addition!

**What do you dislike about BoomTown?**

It shuts down every once in a while. It will not always track calls being made and often times I have had to log one call three to four times before it finally recognizes that I logged the call.

**What problems is BoomTown solving and how is that benefiting you?**

It shuts down every once in a while. It will not always track calls being made and often times I have had to log one call three to four times before it finally recognizes that I logged the call. Benefits include the Now Wall and being able to see what my clients are actively doing.

**Official Response from Mac Hill:**

> Thank you so much for taking the time to leave us a review, Nathaniel! We so appreciate it. In regards to your issue where BoomTown shuts down on occasion, I would just recommend letting our Support Team know. They can always provide some tips or troubleshooting advice, and even get our developers involved if necessary. Their email is support@boomtownroi.com. Hopefully this helps!

  ### 23. Great, easy CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2022

**What do you like best about BoomTown?**

The categorization is easy to use. I also love using the app to connect with my leads when I am away from the computer! The separate pools also help with lead organization, and it is very easy to create & delete.

**What do you dislike about BoomTown?**

In the app, you cannot choose which number to text if there is more than one associated with a profile, like with a husband and a wife. You can only do that on the computer, but even then it is difficult to always see who you are messaging.

**What problems is BoomTown solving and how is that benefiting you?**

Using the drip and auto text/email features has been priceless. Our company has a very high volume of incoming leads, and these automatic features help us stay in touch!

  ### 24. Boomtown

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah R. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about BoomTown?**

Boomtown has allowed us to take our business to the next level. We love all of the features and feel like we are always discovering new things that we are able to implement into our business to better our customer experience. There is not another platform like Boomtown out there!

**What do you dislike about BoomTown?**

That we have to wait for the cool new features lol

**What problems is BoomTown solving and how is that benefiting you?**

Boomtown is helping us to avoid leads slipping through the cracks. It also has been hugely helpful in team accountability and transaction management.

  ### 25. Not very happy for the price that is paid

**Rating:** 0.0/5.0 stars

**Reviewed by:** Frank D. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2022

**What do you like best about BoomTown?**

Great website and engaging. The support is good but it doesn't make sense for the price that is paid compared to its competitors.

**What do you dislike about BoomTown?**

The price is ridiculous for what you get. It is a bummer to not have a dialer in the system for lead follow ups or reaching out to your sphere. Opt outs are ridiculously high compared to its competitors.

**Recommendations to others considering BoomTown:**

Definitely not worth the price. Use follow up boss. Way better and beats the price.

**What problems is BoomTown solving and how is that benefiting you?**

It's great to track your potential buyers/clients. Horrible for texting through the system.

  ### 26. Boomtown!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio H. | Real Estate Sales Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about BoomTown?**

This app is a gamechanger as a real estate CRM onestop shop. The ability to follow up with leads automatically depending on their origin has saved me a lot of time from having to manually track each one.

**What do you dislike about BoomTown?**

Boomtown does not let you really archive or completely delete "bad leads". They sit in a trash folder and can be filtered down; however, they're always present and sometimes visible. My dislike is more of an annoyance than an actual dislike for the product perse.

**What problems is BoomTown solving and how is that benefiting you?**

As I mentioned before, Boomtown has helped my real estate business scale since it does so much automation. It would be excellent if Realogy, my brokerage's parent company, would absorb Boomtown in place of the program it currently plans on using.

**Official Response from Mac Hill:**

> We love hearing that BoomTown has effectively allowed you to scale your business, Antonio! It sounds like you've got it down. Keep up the great work. And, thank you so much for taking the time to leave us a review -- we so appreciate it! 

  ### 27. Charity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charity H. | Realtor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about BoomTown?**

I like that Boomtown gives me contacts of people that I know are looking at properties and homes in the area. It's also very helpful to view their activity to get a better idea of what properties they love. The more information I have, the better.

**What do you dislike about BoomTown?**

Sometimes I talk to people at open houses, but I am unable to use their email to send listings through Boomtown because another agent already has the email on file.

**What problems is BoomTown solving and how is that benefiting you?**

It can be hard to keep up with your contacts when they are talking to you through calls, texts, and emails, but Boomtown makes it easy to keep track of how and how often I am touching base with my leads. It's a one stop shop.

**Official Response from Mac Hill:**

> It's all about providing our agents insights into consumer behavior so that they can provide the highest level of service, so we are glad to hear you are finding value in BoomTown. As for your comment about adding leads from open houses that already have an account with the email address, I would just recommend reaching out to your system's administrator (usually your broker or team leader) to let them know. They can see if the lead is inactive and possibly transfer it to you. Always worth a shot! Keep up the great work, Charity, and thank you for taking the time to leave us a review!

  ### 28. Dynamic Tool for Success

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valerie T. | Realtor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2022

**What do you like best about BoomTown?**

I like the auto-drip features to keep in front of the customer.  Loving the concierge service as well.  They really help me to keep on top and in touch

**What do you dislike about BoomTown?**

The automatic to-do's.  I can spend all day working to do's.  And it becomes overwhelming.  I would rather I generate to do's only. Not the CRM.

**What problems is BoomTown solving and how is that benefiting you?**

I think Boom Town is helping me keep "in Front" of my customers.  Keeping in touch and offering value.  It has helped me increase my business.

  ### 29. BrokerMint integration into BoomTown

**Rating:** 5.0/5.0 stars

**Reviewed by:** Loren R. | Broker | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about BoomTown?**

I chose to use BrokerMint before joining the BoomTown team. The lack of certain parts of the organization is now resolved, thanks to BoomTown.

**What do you dislike about BoomTown?**

Not much of anything. Tech support is responsive both via text, online, or email. I think we will see steady improvements shortly.

**Recommendations to others considering BoomTown:**

Stop looking, stop comparing, and make a commitment. BoomTown and BrokerMint is an investment in your operations. If you are an authentic organization needing accurate information, this is the setup.

**What problems is BoomTown solving and how is that benefiting you?**

There isn't enough space. I can sum it up by saying the best turn-key system out there to solve CRM/Transaction management in your brokerage.

**Official Response from Joanna Harrison:**

> Hey, Loren! Wow, we love to hear that you are pleased with BoomTown & Brokermint powering your business operations. Thank you so much for taking a few minutes out of your busy day to share your experience! Please don't hesitate to reach out if you ever need anything. Best, Joanna

  ### 30. Amazing Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sierra L. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about BoomTown?**

Ease of contacting leads - I can send them a listing via text or email instantly!  I also love viewing the property search history and that there is a category for how recently a lead has logged in.

**What do you dislike about BoomTown?**

The categories don't seem to properly sort when clicked on.  Also, the message notification when you log in seems nearly pointless, as all the information is also emailed and displayed in the hot now section.

**Recommendations to others considering BoomTown:**

Sending listings to leads is so easy.  Using the mobile app is definitely the best way to access all the easiest features of this site, and I love the insights tab on the app.  It shows me the most recent activity for all my leads.  Also, viewing and sending messages is actually easier than trying to use Gmail!

**What problems is BoomTown solving and how is that benefiting you?**

It's amazing for keeping all my leads and contacts in one place - I enter everyone in this platform, whether a BoomTown lead or not!  I also love how easy it is to categorize the different classifications of leads- it really help keep me organized!

**Official Response from Mac Hill:**

> Our team takes great pride in both the platform that our product team works on improving everyday, and the service that our Client Success team provides to our clients! We are so thrilled to hear that you think BoomTown is an amazing service. It sounds like you are taking full advantage of the platform and doing a great job. Keep up the good work! 
Thank you for taking the time to leave us this review, Sierra, we so appreciate it!

  ### 31. Changes work from "handling clients" to "Clients handled"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul S. | REALTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about BoomTown?**

Boom town is my personal assistant that never sleeps and updates me in the morning with insight emails to start my day before I even open it up!  In short, BT is like having a team of employees all in one place with a great to-do system that is more than  checklist, it actually integrates with my business.

**What do you dislike about BoomTown?**

The phone app crashes constantly and lead flow is often paused.  I have intermittent issues where emails sent from app don't actually send and can verify on desktop that they did  not send.  Have random times when Android users dont get text messages from within the desktop or app.  This forces me to use my personal iphone to make messages/calls which then messes up my stats for communication.  Also, causesconfusion for clients

**What problems is BoomTown solving and how is that benefiting you?**

As my database grew, BT helps me handle it in a calculated way wihtout being overwhelmed.  Tags and categories help me piroritize my business, while MOJO integration has doubled my productivity time.  We are just getting going with SISU intergration, but look forward to how we can learn more about our business all within the framework of BT.

**Official Response from Mac Hill:**

> Paul, you might have a future on our marketing team with that headline! We love it, thank you for sharing. The next time you run into some technical issues as mentioned, just reach out to our Support Team with as many details as possible. We have a large team there to help troubleshoot and identify any issues, to then surface to our software engineers if necessary. They're a great resource for you! Aside from that, keep up the great work!

  ### 32. THE BEST REAL ESTATE TOOL!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maryam A. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about BoomTown?**

Boomtown's CRM is incredibly helpful in managing my leads and reaching out to them when I can't. They always keep me updated on my leads. Plus, their customer service is incredible.

**What do you dislike about BoomTown?**

I'm not sure this could qualify as a dislike, but being a new agent, there are so many features in Boomtown that I almost feel overwhelmed. I'm sure once I get through all of the training I will see them all as tools and not hindrances.

**Recommendations to others considering BoomTown:**

Go through all of their training videos to utilize their infinite tools.

**What problems is BoomTown solving and how is that benefiting you?**

Keeping on top of my leads is difficult because it can quickly become overwhelming. Boomtown does this for me! The unique formula makes doesn't bother my leads either.

**Official Response from Mac Hill:**

> Wow, what a review! We love to hear that you feel that BoomTown is the best tool in real estate! Thank you so much for sharing this feedback with us. It sounds like you are off to a great start, so just stick with it and using the tools will become second nature. Keep up the great work, Maryam!

  ### 33. Great CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica N. | Inside Sales Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about BoomTown?**

I like the ability to keep all my contacts in one location. I enjoy logging every call and text message I have with clients. I like the ability to send text directly from BoomTown and call using the Mobile App. I like all the filter features, and tagging options BoomTown provides.

**What do you dislike about BoomTown?**

There are times when Boom Town tends to lag. The now wall sometimes can be slow to dismiss a lead once I am finished for the day looking at the information needed for my client.

**What problems is BoomTown solving and how is that benefiting you?**

I can solve the problem of remembering everything I have communicated with a client. I can send homes directly from our website with BoomTown. By using BoomTown as my CRM, it allows Clients the ability to receive home listings as they come onto the market. This way, buyers do not miss the opportunity to see a home before it has gone under contract. I have all my contact information in one place with BoomTown, which saves me the problem of keeping too many contacts and notes on my phone.

**Official Response from Mac Hill:**

> We think that our clients are great, too, Jessica! Our mission is to make agents more successful, so we love hearing that BoomTown is helping to drive results in your business. Keep up the great work, and a huge thanks for taking the time to leave us a review!

  ### 34. Keeping Myself Connected and Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara D. | REALTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about BoomTown?**

Boomtown adds value to my business by giving me the tools I need to keep in contact with my clients and to keep organized!

**What do you dislike about BoomTown?**

I think when we transfer leads, some functionality could be enhanced.

**What problems is BoomTown solving and how is that benefiting you?**

I set a To-Do for all of my clients. I never lose track of anyone!

**Official Response from Jena Milliken:**

> Hi Sara ! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping add value to your business with the tools that it provides to assist with organization. Best, Jena.

  ### 35. We chose our current agency because they were using Boomtown.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly C. | B, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about BoomTown?**

Training and options for reaching clients

**What do you dislike about BoomTown?**

Unable to use BT number for calls in the app

**What problems is BoomTown solving and how is that benefiting you?**

Keeping track of contact with clients and history

**Official Response from Jena Milliken:**

> Hi Kelly! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is providing you with training and options for reaching clients. 

  ### 36. BoomTown Keeps me organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine S. | Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about BoomTown?**

NOW Wall! It is awesome to see who is currently active on my site in my contacts. It is the zip to my day~

**What do you dislike about BoomTown?**

When the app crashes it is hard to work mobile
also, some of the page breaks and where things are located on the screen are inhibitive to quick work and ease of use.

**Recommendations to others considering BoomTown:**

Take the time to do the advanced trainings they really do help.  For new users, give yourself time to learn tags, filters, adding notes... these are major help when your database grows. BoomTown is so useful.

**What problems is BoomTown solving and how is that benefiting you?**

Helps me keep my priorities organized and the notes allow me to engage meaningfully with my clients

**Official Response from Joanna Harrison:**

> Hi, Catherine! Organization is everything. So glad you're using the reminders and ToDos to stay on top of your tasks! Thanks for taking the time to give us a review, we appreciate it! Best, Hayley

  ### 37. Fun and engaging

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cedric T. | Real estate agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about BoomTown?**

I enjoy and appreciate the Ease of use. Access to app is helpful.

**What do you dislike about BoomTown?**

The app Needs more tutorials. 
Video messaging should be used.

**What problems is BoomTown solving and how is that benefiting you?**

Boomtown is helping me connect with clients.

**Official Response from Jena Milliken:**

> Hi Cedric! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is user friendly and helping you connect with clients. 

  ### 38. Boomtown is the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica W. | L, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about BoomTown?**

My team really loves using Boomtown! We've made some great connections with wonderful clients since we started using it about 2 years ago.

**What do you dislike about BoomTown?**

There isn't much that I have disliked. Any time I've had an issue they have been very quick to correct it and make it right!

**What problems is BoomTown solving and how is that benefiting you?**

It keeps our team organized and on task. It helps us keep all of our conversations with our clients organized as well.

  ### 39. Boomtown - A robust Lead Gen Solution for single-agents as well as teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheri P. | Realtor, Sales Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about BoomTown?**

After 7 years in the business as a team associate, I  have recently transitioned to a single agent. Lead gen has always been a large part of my arsenal and partnering with Boomtown was a great decision.  The concierge service allows me to focus on prospective clients seeking and needing assistance.

**What do you dislike about BoomTown?**

Occasionally, the concierge's response does not appropriately address the prospect's question or request.  It feels a bit "canned" rather than personalized, defeating the value of a "live, immediate connection".

**What problems is BoomTown solving and how is that benefiting you?**

Being rather new to the platform, I am still trying to figure out the best way to manage my follow-up utilizing the Boomtown tools provided.  The onboarding was great, and the video tutorials are very helpful. It's getting better and 2022 is going to be a great year!

**Official Response from Mac Hill:**

> 2022 is going to be a great year, by the sound of it, Cheri! We are glad to hear that you have hit the ground running by taking advantage of the video tutorials in our Training Portal. Ultimately, the leading indicator of success with BoomTown is adoption of the platform. If you work it, it will work! Keep the positive attitude going, and there is no doubt you will crush 2022. Thank you for leaving us such a wonderful review, we so appreciate it!

  ### 40. It has been very helpful to be able to follow all my client's through my Boomtown subdomain.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about BoomTown?**

The best part of Boomtown is the organization. I have all my client interactions in one place as well as the ability to see what my clients are searching for and favoriting.

**What do you dislike about BoomTown?**

I wish there was a "concierge mode" so that I could screen properties before they were sent to my clients via a saved search auto email.

**What problems is BoomTown solving and how is that benefiting you?**

It is allowing me to build an organized and useful relationship with my clients which in turn makes me a better agent.

  ### 41. Highly Recommend!! Has improved my efficiency and productivity x100!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zachary P. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2021

**What do you like best about BoomTown?**

The follow-up plans, drip campaigns, easy automated e-alerts, the ability to have all my communications in a seamless profile for each client are extremely helpful. The concierge, training, success team, website, and marketing campaigns have been amazing and have been great resources/support.

**What do you dislike about BoomTown?**

It would be nice to have more options when setting up an e-alert. For example, the condition of the homes themselves. My MLS allows us to choose specific property conditions - so if I have an investor looking for a handyman/poor-conditioned home to flip, I can set them up on e-alerts specifically for that, so they don't get homes in that price range that are in good condition.

**What problems is BoomTown solving and how is that benefiting you?**

To have my clients use MY website for their searches and to be alerted on my phone when they are on the website or ask questions has made my life so much easier. To have everything all in one seamless place has made my life so much more simple.

**Official Response from Mac Hill:**

> We are very thankful for the review here, Zachary! If you notice that a search criteria is in your MLS and not in BoomTown, be sure to reach out to our Support Team to see if it is something that we can have added. Sometimes, our IDX Team can work to have them added. Otherwise, keep up the great work!

  ### 42. One of my top lead sources!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariah K. | Realtor®, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2022

**What do you like best about BoomTown?**

How straight-forward the program is to use!

**What do you dislike about BoomTown?**

I wish you could create email newsletters within BoomTown and PERMANATELY delete or block certain contacts...

**What problems is BoomTown solving and how is that benefiting you?**

One of the biggest "problems" I have solved is not having to pay for as many lead sources, the leads consistently register on your site! As long as you are consistent with follow up, you should be getting business out of it.

  ### 43. So Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about BoomTown?**

I love how user friendly BoomTown is, so helpful! I like how it is organized nicely and makes it easy to keep track of all of our leads.

**What do you dislike about BoomTown?**

Nothing, Boomtown has been very helpful. I appreciate the abundance of trainings available. I do wish that I could schedule send my emails each day.

**Recommendations to others considering BoomTown:**

Do as many trainings as you can they are very helpful.

**What problems is BoomTown solving and how is that benefiting you?**

I have not had any problems using Boomtown. I have benefited from the user friendly tools and training.

**Official Response from Jaycie Mariotti:**

> Hi, there! 

I'm so glad to hear that you've taken advantage of all of the great training sessions that we have available. Thanks again for taking a few minutes to share your experience with BoomTown. 

Cheers,
Jaycie

  ### 44. Need great people to work with? Want to be able to customize their search? Boomtown is the answer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa C. | Buyers agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about BoomTown?**

The specific search features for each search. Multiple searches for one customer

**What do you dislike about BoomTown?**

I have a google pixel and it won't sync with BT to call direct.

**Recommendations to others considering BoomTown:**

Take the trainings!  Soooo much can be done with it, I feel like I only touch the surface.

**What problems is BoomTown solving and how is that benefiting you?**

Reminders to call clients on a regular basis. Notes section to pass to another team partner.

  ### 45. Does not disappoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan G. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about BoomTown?**

Change is difficult and overwhelming, but BT makes it seamless. They provide training and support, along with an easy to use CRM that helps you grow and manage your business.

**What do you dislike about BoomTown?**

There isn't much to dislike, they listen to their partners and are constantly working to innovate their product.

**What problems is BoomTown solving and how is that benefiting you?**

Agent accountability. Ensuring leads never fall through the cracks. Automated marketing.

**Official Response from Charlotte Robertson:**

> Hey there! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you manage and grow your business! Best, Charlotte

  ### 46. Best CRM I have had in my 27 years!

**Rating:** 5.0/5.0 stars

**Reviewed by:** LeAnne C. | Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about BoomTown?**

The ability to hold my agents accountable.  Love how quick you are to respond to questions.

**What do you dislike about BoomTown?**

Can't think of anything.  Seems to be complete.

**Recommendations to others considering BoomTown:**

Have a team with 17 agents and 5 staff, works well for us!

**What problems is BoomTown solving and how is that benefiting you?**

Love how easy it is to text from the system.  Much more user friendly than our previous CRM.

  ### 47. Love Boomtown

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill A. | Agent Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about BoomTown?**

We are Brokers owners and love the website and the CRM for our agents. Lots of options and so many features the system is easy to learn. The support from the Boomtown staff is 5 star.

**What do you dislike about BoomTown?**

Wish the new listings and price changes were emailed to our contacts in the CRM within 30 minutes of the change. Seems like it takes 24 hours to email to our contacts. Zillow emails out instantly to buyers and that is our competitor for web searches.

**What problems is BoomTown solving and how is that benefiting you?**

CRM for agents as well as their own website.  Lots of buyer leads.

  ### 48. Boomtown is absolutely the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley L. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about BoomTown?**

The lead generation is so powerful, it's such a great tool for any agent to build a successful business.

**What do you dislike about BoomTown?**

Would love more content on the listing pages (school info, nearby attractions, property history, etc) and more widgets for customization on pages and blog (calendly integration, schools, calculators, social)

**What problems is BoomTown solving and how is that benefiting you?**

Creating content for our agents to utilize in prospecting.

  ### 49. Easy to Use, Even for New Agents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendy R. | Real Estate Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about BoomTown?**

I like that I can see all of my leads in the same place, which makes it easier to keep track of them. I also love that I can see what my clients are looking at on Zillow.

**What do you dislike about BoomTown?**

I dislike that I can't edit logs after submitting them. Sometimes I have a typo or forget to change the name of the client because I copied and pasted from another log, so I have to resubmit a completely new log. I also wish we could favorite clients who we are actively working with more than others, so that they appear at the top of the Lead Central tab.

**What problems is BoomTown solving and how is that benefiting you?**

I love being able to keep track of my clients and being reminded of who to reach out to, follow up with, and send e-alerts to.

**Official Response from Mac Hill:**

> Thank you for the kind review, Wendy! Ease of use is definitely a continued priority for our team. So, we are happy to hear that you feel the same way! As for the comment around editing notes after adding them to a lead's profile, the general idea here is that as a database of record, they prefer to not provide ways for others to game the system (not saying that you would, but it is a concern for many platform owners). Hopefully you can understand our reasoning there. We do appreciate you sharing this feedback with our team, and of course having you take some time to leave a thoughtful review of BoomTown. Have a great day!

  ### 50. BoomTown Review After Three Months

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly M. | Real Estate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2021

**What do you like best about BoomTown?**

I like that everything is an easy click away.  The Hot Page is accommodating.  What is really great is that before I even reach out, I can learn a little something about the lead to help me open a dialogue.

**What do you dislike about BoomTown?**

There is not much but what I would like to see is where I can put in what I expect to close and where I am in the process to get there.  I believe Follow Up Boss has this feature.  BoomTown otherwise has everything I would want.

**What problems is BoomTown solving and how is that benefiting you?**

I would have liked to know upfront that when I was in the process of building a professional website that I would need a separate URL.  There is a charge if you have to change the URL after the fact, though when I changed mine, it was early in the process, and BoomTown had been accomodating.

**Official Response from Mac Hill:**

> We think that is a great idea, Kimberly! Thank you for sharing that. It definitely sounds like you are doing a great job with the platform- reviewing lead activity before reaching out is critical to establishing rapport. Keep up the great work, and thank you for the review Kimberly!



- [View BoomTown pricing details and edition comparison](https://www.g2.com/products/boomtown/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-05+15%3A51%3A52+-0500&secure%5Bsession_id%5D=db2fd595-e1a1-4f0c-92c0-601892022cff&secure%5Btoken%5D=1446b1f57171667d4b4ae6f7a9a284638b4315386b95d8e7db921f534ab57df0&format=llm_user)

## BoomTown Features
**Administrative**
- E-Signature Capabilities
- Document Management
- Contact Management
- Commission Management
- Communication Management
- Calendar Management
- Template Management
- Agent Management
- Client Management
- Electronic Signature

**Relationship Management**
- Lead Generation
- Social Media Integration
- CRM Integration

**Client Management**
- Lead Scoring
- Contact Management
- Lead Generation

**Operational**
- Contract Management
- Communication Tools
- Transaction Management
- Mobile App
- Opportunity Tracking
- Agent Monitoring
- Property Management
- Interaction Tracking
- Task Management
- Website Management
- Listing Management
- Lead Management

**Presentation**
- Website Builder
- MLS Integration
- SEO Strategization
- IDX Website

**Task Management**
- Marketing Automation
- Document Management
- Third-Party Integration

****
- Social Media Integration
- Data Import/Export
- Real-Time Notifications
- Reporting & Statistics
- CRM
- Email Templates
- Customizable Branding
- Lead Capture
- For Real Estate Agencies
- Alerts/Notifications
- API
- Client/Property Matching
- Third-Party Integrations
- Client Portal
- Customizable Reports
- Generative AI
- Activity Dashboard
- Email Marketing
- Drag & Drop
- AI Copilot

**Platform Features**
- Contact & Account Management
- Opportunity & Pipeline Management
- Task / Activity Management
- Listing Management
- Email Marketing
- Transaction Management
- Lead Management
- CMA Management
- Forecasting & Reporting
- Dashboards
- Workflow Management
- Template Management
- Appointment Management
- Client Management
- Campaign Management
- Commission Management
- Calendar Management

**Platform Branding**
- Operability
- Brand Management

**Platform Content**
- Social Media Management
- Communication Management
- Website Management
- Campaign Building

**Agentic AI - Real Estate CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Natural Language Interaction
- Decision Making

****
- Reporting/Analytics
- Interaction Tracking
- Access Controls/Permissions
- Real-Time Data
- Segmentation
- Data Import/Export
- Alerts/Notifications
- Lead Qualification
- Mobile Access
- Customer Database
- Contact Database
- Lead Distribution
- Lead Capture
- Property Database
- AI Copilot
- Reminders
- For Real Estate
- Client/Property Matching
- Email Templates
- Drag & Drop
- Data Synchronization
- Lead Nurturing
- Generative AI
- API
- Referral Tracking
- Customizable Fields
- Email Tracking
- Activity Tracking

**Platform Additional Functionality**
- Reporting

**Platform Integrations**
- Integration with Real Estate CRM
- Integration with Virtual Tour
- Integration with Real Estate Activities Management

## Top BoomTown Alternatives
  - [Brivity](https://www.g2.com/products/brivity/reviews) - 4.2/5.0 (43 reviews)
  - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews)
  - [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) - 4.5/5.0 (260 reviews)

