--- title: BON Loyalty Reviews meta_title: 'BON Loyalty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how BON Loyalty works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 59 scale: '5' date_modified: '2026-08-04' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # BON Loyalty Reviews **Vendor:** BON Loyalty **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.8/5.0 **Total Reviews:** 59 ## About BON Loyalty BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and many more. With our powerful points system, customers can effortlessly earn or redeem points with 18 earning ways and 6 redemption methods including making purchases, special day celebrations, and social media sharing. Additionally, merchants can keep customers more engaged, and foster brand advocacy thanks to our ultimate VIP tiers and Referral Programs. BON also seamlessly integrates with other platforms such as Klaviyo, Judge.me, LAI, and PageFly. These integrations help merchants enhance their marketing efforts, and optimize their store’s performance, ensuring a cohesive and efficient approach to customer engagement. ## BON Loyalty Pros & Cons **What users like:** - Users praise BON Loyalty's **exceptional customer support** , noting quick responses and genuine care for user success. (31 reviews) - Users love the **ease of use** of BON Loyalty, appreciating its smooth setup and intuitive features for their stores. (16 reviews) - Users praise BON Loyalty's support team for their **helpfulness and quick responses** , enhancing the overall user experience. (14 reviews) - Users find the **easy setup** of BON Loyalty a major advantage, facilitating a smooth start for their stores. (13 reviews) - Users praise the **excellent features and responsive customer support** of BON Loyalty, enhancing business success and customer loyalty. (9 reviews) - Users highlight the **simple setup** process of BON Loyalty, enabling quick launch of their loyalty programs. (8 reviews) - Customer Reviews (6 reviews) - Customization (6 reviews) - Users love the **user-friendly rewards program** of BON Loyalty, enhancing customer attraction and retention effortlessly. (6 reviews) - Rewards System (6 reviews) **What users dislike:** - Users find the **data accessibility limitations** frustrating, often needing upgrades for essential features unnecessarily. (2 reviews) - Users find BON Loyalty to be **expensive** , often needing to upgrade for essential features and facing additional costs for customizations. (2 reviews) - Users note the **limited customization** options of BON Loyalty, suggesting room for improvement to enhance user experience. (2 reviews) - Users find the **missing features** in BON Loyalty frustrating, often requiring upgrades for basic functionalities and incurring added costs. (2 reviews) - Users suggest that improving **connection issues** with Shopify's discounts would enhance BON Loyalty's functionality. (1 reviews) - Editing Limitations (1 reviews) - Users encounter **email issues** with BON Loyalty, such as spam reports and limited customization for reminders. (1 reviews) - Integration Issues (1 reviews) - Lack of Integrations (1 reviews) - Limited Discounts (1 reviews) - [View BON Loyalty pricing details and edition comparison](https://www.g2.com/products/bon-loyalty/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+17%3A25%3A54+-0500&secure%5Bsession_id%5D=ccc89175-d08a-489d-9362-3044cc49cf55&secure%5Btoken%5D=6281db2fe1b7c6ffdfa3278c54ac1f205c3e306d6f965d9cbbeaa2a437d7f3b2&format=llm_user) ## BON Loyalty Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) ## BON Loyalty Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Discovery** - Referral Program - Incentives **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Localization - Integrations - Gift Card Management - Membership Management - Discount Management - Survey/Poll Management - Rewards Management - Promotions Management - eCommerce Management - Campaign Management - Communication Management **Insight** - Monitoring **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **** - Customizable Templates - AI Copilot - Transaction History - SMS Marketing - Referral Tracking - Customizable Branding - Customer Surveys - Member Portal - Campaign Planning - Client Portal - Loyalty Program - Email Marketing - Customer History - Activity Dashboard - Performance Metrics - Multi-Campaign - Engagement Tracking - Customer Profiles - Social Promotion - Customer Segmentation - Customer Database - API - Point of Sale (POS) - Generative AI - Multi-Channel Marketing - Customer Activity Tracking **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top BON Loyalty Alternatives - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (452 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (610 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,527 reviews)