I like customization and the different reward steps Review collected by and hosted on G2.com.
I havent used the program a lot yet so i dont know Review collected by and hosted on G2.com.
The Customer service is always very helpful and endeavours to find a solution or answer questions. They always reply very quickly and offer help.
If there is no direct solution, technical support is called in to help. We have always been very satisfied with the help we have received. Review collected by and hosted on G2.com.
There is nothing negative to say. The support is perfect. Review collected by and hosted on G2.com.
Being able to offer both a loyalty and a referral programme, with extra options such as birthday offers. Also very reactive customer support, making it easy to integrate to Shopify Review collected by and hosted on G2.com.
Some customisations for specific missing features will come at an extra cost, but at least there's the option to have them Review collected by and hosted on G2.com.
The support team follows up on the case and ensures the setup is correct. Special mention to Sienna, who very kindly helped us with everything we needed! Review collected by and hosted on G2.com.
Difficulty syncing with some Shopify features. Customization is limited. Review collected by and hosted on G2.com.
I like the fact that everytime I jump into ur customer service support, hazel is always here and can always answer my questions with screenshots or offer me a solution. Review collected by and hosted on G2.com.
I think some features can be included in the free plan, like subscribe to newsletter Review collected by and hosted on G2.com.
We decided to implement BON because we were looking for a referral feature. There were many things we didn’t understand at first, but whenever we reached out to their support team, we received quick and helpful responses. We’re really grateful for their efficient assistance! Additionally, the platform is simple to use and offers multi-language support, which is a great feature. Review collected by and hosted on G2.com.
Since it’s an app, customization options are limited, but this is understandable. Review collected by and hosted on G2.com.
We switched to Bon recently from another app and couldn't be more happy! We’ve been using the BON Loyalty app for some time now and we love it, as it's easy to integrate into our business, helping us boost customer engagement, which increases sales and that's the goal after all - pleased customers and profit. What truly stands out is the amazing support from the BON team. Lucas, our support agent, has been incredibly helpful, offering timely assistance and valuable insights. I highly recommend the BON Loyalty app to any business looking to enhance their customer loyalty program. Review collected by and hosted on G2.com.
So far everything is great, the app has many more features than our previous one, and it's less expensive. So only pluses so far. Review collected by and hosted on G2.com.
They work really well, they solve problems. Customer support is perfect Review collected by and hosted on G2.com.
Nothing special. They work well in everything Review collected by and hosted on G2.com.
Quick response, polite, very helpful, explain the information clearly. Review collected by and hosted on G2.com.
The add-on association fee might be a little bit high. And the built-in function could be more comprehensive. Review collected by and hosted on G2.com.
I tried few other apps and was finding it difficult to set up. Then found BON Loyalty app and was able to complete the set up and activate the app quickly. The customer support is quick and responsive. It is user friendly, and the customers are happy with the reward points and discount. They have various options for rewarding the customers and helps to have returning customers Review collected by and hosted on G2.com.
The only limitation I observed is there yes option to send a statement to remind customers of available points, although they have email reminders for expiring points. Review collected by and hosted on G2.com.
Pricing provided by BON Loyalty.
