BON Loyalty Reviews & Product Details

Apart from being really user friendly what I like most about this app is that the support is absolutely fantastic. If I have any questions I always get a really fast response and all the team are so lovely and ready to help. So pleased I chose them for my store! Review collected by and hosted on G2.com.

It would be nice to be able to have a loyalty page and not just the widget icon on the free plan but the widget works very well and for a free plan what you do get is very good value for money. Review collected by and hosted on G2.com.

The customer service is outstanding. They go above and beyond every time I have a question or have some technical item that needs adjusting. They are very responsive and incredibly nice and professional. You will not be disappointed. Maxxie, Courtney, Kaylinn, and Jean are all fantastic to work with. Review collected by and hosted on G2.com.

I have not found much to dislike, but the ease to get things set up for your online business could be a touch easier and user friendly. I still enjoy their App and find it to be very good. Review collected by and hosted on G2.com.

Easy to use and install, plus the support staff are very helpful Review collected by and hosted on G2.com.

I would prefer data downloads to be carried out by us Review collected by and hosted on G2.com.

I can't recommend BON Loyalty enough! This app is incredibly user-friendly and packed with fantastic features that make managing a loyalty program a breeze. It's clear that the team behind BON Loyalty truly understands the needs of Shopify merchants.

A massive shoutout to Sophie, who provided exceptional support throughout the entire setup process. She went above and beyond to ensure everything was perfectly tailored to my store’s needs. Sophie was always quick to respond, patient with my questions, and offered invaluable insights that helped me optimize the loyalty program for my customers.

The level of customer service Sophie provided is rare to find. It's clear she genuinely cares about helping merchants succeed. If you're looking for a loyalty app with stellar features and a support team that truly has your back, BON Loyalty is the way to go. Thank you, Sophie, and the entire BON Loyalty team for such an amazing experience! Review collected by and hosted on G2.com.

There is genuinely nothing I can complain about. Review collected by and hosted on G2.com.

I really like all the options it offers and the possibility of fully adapting them to your needs. Review collected by and hosted on G2.com.

The only thing that should be improved, but which is not BON's fault, is a better connection with Shopify's native discounts to be able to limit them more. Review collected by and hosted on G2.com.

We switched from a popular and expensive loyalty app, as BON Loyalty has a better interface, has more options for rewards, and is just overall a better performing app. The customer service and dev team go above and beyond to make sure that we receive the support we need - they also reply extremely fast! We currently use this for all 4 of our Shopify accounts and have recommended this to other friends too! Review collected by and hosted on G2.com.

We don't dislike anything. Whenever we want to fix something, the customer service and dev team help us fix and customize it to our liking. Review collected by and hosted on G2.com.

We’ve been using the Bon Loyalty app for several years now, and it has truly been a game-changer for our business. As early adopters, we've witnessed the app's evolution, and it keeps getting better. Bon Loyalty has significantly boosted our sales by driving repeat purchases and helping us build a loyal customer base. The features are constantly expanding, and the updates are meaningful. Customer support is beyond amazing; they’re responsive, friendly, and always willing to go the extra mile to help us maximize the app’s potential. Highly recommended for anyone looking to boost customer loyalty and sales! Review collected by and hosted on G2.com.

Absolutely nothing at all after years of using Review collected by and hosted on G2.com.

Thanks for great support, available and trying the best to find solutions to our problem. Team was nice and everything went smoothly. Thanks to Maxxie, Kahn, Sienna and Hazel! Review collected by and hosted on G2.com.

Nothing noticed! If I really have to pick something (apparently I do), then maybe the timezone are different so a bit harder to take an appointment, but for real they try to accommodate us. Review collected by and hosted on G2.com.

It's easy to use, straightforward, and their customer support (Sienna helped me) was extremely helpful, making the whole setup process very easy to follow. Review collected by and hosted on G2.com.

I cannot really think of any problems as of now Review collected by and hosted on G2.com.

BON Loyalty has great features and is easy to set up and manage, and the customer support team is the best I've ever encountered with any App. The team is knowledgeable, very responsive, and great to work with. We did a trial with a couple of other loyalty apps prior to deciding to go with BON, and the others had far inferior customer support. Would highly recommend going with BON! Review collected by and hosted on G2.com.

Nothing that I can think of. When I wanted something that wasn't part of the standard feature, they were accommodating in making it happen. Review collected by and hosted on G2.com.