BON Loyalty Reviews & Product Details

As a new business, I need all the help I can get attracting new customers. BON Loyalty points set us apart from other businesses in the industry. Review collected by and hosted on G2.com.

My only complaint is that customization often needs to be done by the developers, so I can't change things immediately when I want to. Review collected by and hosted on G2.com.

Customer service is very friendly and Super helpful . Goes over and beoyond to help their customer!! Review collected by and hosted on G2.com.

Nothing about is app is bad everything is great so far! Review collected by and hosted on G2.com.

The points program is exactly what we need and they dont charge you some crazy monthly fee just to take off their water marks which is a huge plus for us. Their prices are probably the best for what you get (which is a lot). Their customer service is great and quick to respond as well. Review collected by and hosted on G2.com.

SO far I have not found anything that I dont like. Review collected by and hosted on G2.com.

The ease of use. From set up to running on your store. Review collected by and hosted on G2.com.

Not many tools to market it to your customers. Review collected by and hosted on G2.com.

The customer service is so fast and helpful. They want to make the program work and make it perfect for your needs.

They go above and beyond. Review collected by and hosted on G2.com.

More touch points with the customer would be better.

Similar to smile - they do more emails and more gamification of their loyalty program.

Get X gift after X purchases and more email nudges. Review collected by and hosted on G2.com.

Bon Loyalty support for issue and changes are very impressive and quick. All my issue and question are answered and solved together. Review collected by and hosted on G2.com.

I am unable to link my bon loyalty program to my third party app provider. Review collected by and hosted on G2.com.

BON suits the needs of our business since it integrates with Klaviyo. We are able to incentivize customers to earn points, leave reviews, and we like the ability to add branding to the tool. Support has been great and timely too. Review collected by and hosted on G2.com.

Some limitations in features and personalization. Review collected by and hosted on G2.com.

The customer service team is one of the best and are extremely helpful, polite, and attentive. Review collected by and hosted on G2.com.

Often the updates can break things and the latest update seems less user friendly than the previous version. Review collected by and hosted on G2.com.

How easy it is to set up, and the ability to give customers points for reviews and purchases. Review collected by and hosted on G2.com.

Currently, there is nothing we dislike at the moment. Review collected by and hosted on G2.com.

Their tech support is excellent and software works well. Review collected by and hosted on G2.com.

There is nothing that I dislike about Bon Loyalty. I've been on the free plan and found tremendous value. I recently upgraded to the paid plan. I would like to see continued investment in growing and improving the software, especially in the ability to manage the discounts. Review collected by and hosted on G2.com.