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Big Purple Dot

By BigPurpleDot

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3.5 out of 5 stars

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Big Purple Dot Reviews (3)

Reviews

Big Purple Dot Reviews (3)

3.5
3 reviews
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MA
T
Mid-Market (51-1000 emp.)
"Love Big Purple Dot"
What do you like best about Big Purple Dot?

Big Purple Dot helps to connect with the leads very easily. It helps in quickly building the call list, we can create a dialer content where a select group of filtered leads can be added to a section separate from your contacts page for the purpose of calling them one at a time. Review collected by and hosted on G2.com.

What do you dislike about Big Purple Dot?

My overall experience with Big Purple Dot is very good but sending blast text messages is little difficult and I could not find someone with just their phone number. Review collected by and hosted on G2.com.

James W.
JW
Construction Project Manager
Small-Business (50 or fewer emp.)
"Purple dot review"
What do you like best about Big Purple Dot?

You can do everything on-line. And also online forms. and can see online how its rating. Review collected by and hosted on G2.com.

What do you dislike about Big Purple Dot?

I do like more human transactions also. And do like communication. It has to have a little of everything. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Great idea... horrible implementation"
What do you like best about Big Purple Dot?

Having the ability to schedule follow up emails, contact leads through the CRM with texting and phone call relay and recording is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Big Purple Dot?

Not having the ability to search for a lead via a phone number is a no-brainer that isn't possible within the CRM. Sometimes you get a phone call from a lead without a voicemail being left and you can't necessarily search for that number in your database and figure out if its a lead or not. Another downfall of the software is that texts messages don't show up in your contact history in each lead. You have to click on the SMS button in an entirely different area of the screen to see if any conversations have taken place. In my personal opinion, ALL contact attempts and transmissions should be clearly visible in ONE area and not scattered about. Also, having to pay additional to have an agent or other member get updates sent to them is just unnecessarily more expensive. In order to use the platform to its highest ability requires even more money on a monthly basis; this should be included. The last dislike involves not having any sort of backend CRM for post-closing gifts. Review collected by and hosted on G2.com.

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