Deliver the next generation of customer experience, right inside your app.
Atomic.io is your in-app customer engagement tool, allowing you to quickly send hyper-personalised, actionable messages to your customers inside your most secure channel – your app.
With a 94% read rate and 14x higher conversion rates than email, Atomic.io is proven to boost customer engagement. We're powering in-app engagement for some of the biggest brands, like ANZ, Westpac, Movember, Foodstuff, Fisher funds, BNZ, and Kiwi Bank.
Atomic.io is easily integrated into your existing Salesforce Marketing Cloud Journey Builder, allowing you to easily send in-app action cards from your journey canvas.
With Atomic.io, you can:
- Cut customer service costs with self-service actions in message
- Collect valuable customer information and feedback
- Send actionable alerts and approvals
- Create smooth onboarding processes
- Increase customer loyalty
- Educate customers on tips, tricks, and investment advice
Seller
Atomic.ioLanguages Supported
English
Product Description
Atomic.io is an in-app customer engagement platform that enables businesses to deliver dynamic, actionable content directly within their existing mobile and web applications. By integrating Atomic.io, organizations can enhance user engagement, drive conversions, and foster customer retention through personalized in-app messaging.
Key Features and Functionality:
- Actionable Messages: Deliver targeted, personalized messages to customers within their preferred digital channels, facilitating immediate responses and interactions.
- Secure Communication: Ensure the security and privacy of customer interactions within the app, maintaining compliance with data protection standards.
- Personalization: Create highly personalized experiences based on customer data and preferences, enhancing relevance and engagement.
- Data Capture: Collect valuable customer data through in-app interactions, providing insights into user behavior and preferences.
- Insights and Analytics: Gain valuable insights into customer behavior and engagement, enabling data-driven decision-making.
- Integration: Seamlessly integrate Atomic.io with existing systems and workflows, ensuring a smooth implementation process.
Primary Value and User Solutions:
Atomic.io addresses the challenge of engaging customers effectively within digital platforms by providing a secure and personalized in-app messaging solution. It empowers businesses to communicate directly with users in real-time, delivering relevant content that drives engagement and conversions. By integrating Atomic.io, organizations can enhance user experiences, improve response rates, and foster stronger customer relationships, all within the secure environment of their existing applications.
Overview by
Matty Sirois (Head of Marketing | Digital, Growth + Content Marketing | Elder Gen Z/Baby Millennial)
