Atomic.io Reviews & Product Details

I love the part where we can customize the atomic cards and test in real time. "Action Flows" is another cool feature where based on user action on the card/response, we can send different cards. I also like that we can view different insights into customer interaction with card, whether it was clicked on or dismissed, viewed/snoozed. Review collected by and hosted on G2.com.

It can be sometimes difficult to manage a card which needs to be sent to users in different regions. Review collected by and hosted on G2.com.

Atomic's platform is constantly evolving to develop new features that drive value in our app and web platforms as a notification center. The number of use cases we have for Atomic is huge, and we have been able to execute these throughout our products this year. However, my favorite part of working with Atomic.io is their team's support. The onboarding process was simple, weekly check-ins with a support rep, and a shared Slack channel ensured we were never stuck and always got quick turnarounds on our questions. The integration of Atomic is relatively seamless, and their willingness to integrate with SFMC enabled us to utilize it to its full potential easily. We utilize Atomic daily during our peak campaign time, and weekly-monthly off-peak times. Review collected by and hosted on G2.com.

Atomic is a growing platform, meaning there are still some features missing from their product. However, their willingness to hear feedback and bring customers in early for demos and beta trials is brilliant! Review collected by and hosted on G2.com.

Atomic.io is a powerful messaging platform with a very simple and accessible workbench. Non-technical users were able to set-up and configure dozens of messages in a short amount of time. Relatively straightforward for the technical team to integrate. Support is absolutely top notch. Review collected by and hosted on G2.com.

Still quite early with their analytics data and reporting capability. Review collected by and hosted on G2.com.

Great out of the box product for delivering authenticated action notifications to our web and mobile app customers. Team provide great, friendly service and dev support especially getting close to our go live. Review collected by and hosted on G2.com.

Some UX features are not as customizable as we had hoped, for example currently no ability to use company icons, single card containers needed dev workarounds to create consolidated experiences where real estate was tight. Product roadmap for updates is combined with all vendors' requests, so can be slow to deliver requested feature updates/improvements or new feature requests. Review collected by and hosted on G2.com.