Alyce by Sendoso Reviews & Product Details

Sendoso provides a marketplace for brands to gift across the globe but options are limited for many regions like middle east, india, south east asia. Overall experience is average when it works and success rate of gifting is low due to issues listed in dislike category. Review collected by and hosted on G2.com.

- Sendoso's marketplace listing are not kept upto date, even for top brands like Starbucks. Failure rate of redemption is quite high as the listings are no longer provided by the vendors.

- Many of our partners complained that they are unable to submit addresses and the platform throws an error, blocking them from redeeming

- This along with the UI only showing one image of every gift

- For regions like middle east, India, south east asia marketplace does not have latest vendors who are known as gifting partners and offer a wide variety of options

We have had poor experience for our customer/partners due to all of this. This made us loose reputation among the industry as people wrote back a thank you but could't redeem message. Our teams also lost many hours in managing this. Review collected by and hosted on G2.com.

The tool is so easy to use, track, report and more. The ability to give clients a gift by just attending a meeting is so beneficial.

Tracking and reporting are so easy to pull, understand and adjust as needed. Review collected by and hosted on G2.com.

To be honest, not much to dislike. The tool is very easy to use . Review collected by and hosted on G2.com.

1. Puts the customer first. Allows customer to self-select their gift if they don't like the leading gift (or donate)

2. Robust reporting that allows you to see how gifting plays a part in the customer journey. You directly correlate spend to revenue and see which gifts, campaigns, teams or team members are driving the most success. Allows team leads to work with those struggling to see results thorugh gifting.

3. Global gifting - NAM, EMEA & APAC. Global GTM teams love it.

4. Auto-built landing pages save our teams countless hours

5. Alyce integrates with SF, Marketo, HubSpot, 6sense, Drift, and other common GTM tools for automating

6. Ease-of-use: sales reps adopted this tool faster than we could put the training docs together! Review collected by and hosted on G2.com.

More gift options in countries like South Africa, Mexico, Japan, etc. As we scale into new markets, we'd like Alyce to scale with us Review collected by and hosted on G2.com.

I utilize Alyce with hot leads who ghost initial meetings/intro calls, warm leads who are hesitant about getting on a sales call or people with casual interest to push over the line from slightly interested to hopping on a call. Alyce is relatively easy to use, clean UI. I sometimes will use Alyce to thank a prospect for joining a call or connecting with me. Great gift options, easy to track stats (good for personal use and relaying to leadership) and you can use your own email template and customize messaging. Review collected by and hosted on G2.com.

I do wish you could bulk sequence prospects, send follow up emails directly from the Alyce platform (currently I use Outreach for follow up) Review collected by and hosted on G2.com.

Alyce is very easy to use and searches various platforms for gift suggestions to prospects. This saves me time and provides a gift that is going to resonate with the prospect. Review collected by and hosted on G2.com.

I wish there were additional lower dollar value gifts that were not just gift cards. Many companies cannot accept gift cards in specific verticals and a physical gift is an easy way around that. Review collected by and hosted on G2.com.

Love Alyce! Cold outbound is a difficult enough. Being able to share a gift to grab someones attention sincerely helps. Propsects are grateful to receive it and sales representatives get the opportunity to network, dig into a targeted account, and get the organizations name to be top of mind. Review collected by and hosted on G2.com.

The interface is super easy to use. I do wish there was a search bar or filter to veiw prospects and gifts that were previously incase you want to resend the Alyce link Review collected by and hosted on G2.com.

I've brought Alyce to 2 organizations and it's proven the value within the first 60 days with pipeline sourced and meetings booked. The beauty of the tool is not only the research & personalized gift options but that you can send to people internationally. We have multiple teams using it: customer success, inside sales, marketing, and channel. It's very easy to use and train people and keep track of results. I love that people have the power of choice too if they want to swap out the gift you've sent. Their customer success team, in particular Monica and Chris, are aboslutely amazing and always willing to help. Review collected by and hosted on G2.com.

I wish there was a mobile app & there were more international gift options. Review collected by and hosted on G2.com.

I love Alyce! Makes prospecting easy and personal - incredible integration with Salesloft. Booked meeting with all sorts of people from around the globe using gifts ranging from Donations to Alcohol to Sports gear to Candles. My job as a BDR would be so much harder without it! Ease of use, Salesloft integration, User Friendly, Ability to personalize within the platform. Filters for finding the right gift Review collected by and hosted on G2.com.

The only thing I can think of is I wish there were more options for gifts! Review collected by and hosted on G2.com.

Alyce has seriously leveled up our 1:1, 1:many, and prospecting gifting by making it easy to find and send a great gift. We love that users can get involved in the process by accepting a thoughtfully selected gift, exchanging for something perfect, or donating to the charity of their choice, which means we know we're spending in an efficient way. The user experience to send and receive gifts is easy, and users put in their own delivery address -- gone are the days of tracking down addresses and hoping to get lucky. Plus, our messages and landing pages are branded for our business and it's easy to send on behalf of another team member if needed. Alyce's client success and support teams are some of the most responsive and wonderful partners I've worked with. 9 times out of 10, when I have an issue or question, it's answered or resolved in 48 hours or less. And, my CSM (Atty) always has the best suggestions for trending, fun gifts or clever gifting messaging. Plus, we have access to robust analytics dashboards, downloadable reports, and valuable integrations, like Salesforce, to track the impact of our gifting. Review collected by and hosted on G2.com.

The only downside is that Alyce currently doesn't offer a direct send product that meets our need when the team doesn't want a digital first touchpoint. There is no way to bypass the user workflow to send the gift directly (on the rare instances when you have the address) and have it arrive with context (a note, branding, etc.) I believe this is something they are actively working on though and I am excited to see what they come up with! Their team is very open to feedback on the product and actively seeks new ideas from customers. Review collected by and hosted on G2.com.

The ability to take a gifting at scale approach to supplement our efforts has been a huge benefit. One thing that is a constant challenge is how to take things to our global customers, and with Alyce we now have so many more options. We love to back it into campaigns and use as our source for gift card incentives and other large scale things, but we also frequently use it for more ad-hoc gifting on a 1-1 basis with our customers. Review collected by and hosted on G2.com.

We are always pushing for a fully integrated stack, we currently have Alyce integreated into our CRM and are currently working to complete integrations into our reference tools and survey providers. This will push our usage above the bar! Review collected by and hosted on G2.com.