# Alyce by Sendoso Reviews **Vendor:** Sendoso **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.7/5.0 **Total Reviews:** 550 ## About Alyce by Sendoso Alyce is an AI-enabled gifting platform that helps businesses build relationships, accelerate sales, and increase brand awareness through personalized gifts. Marketing, Sales, and Customer Teams use Alyce to open the door to new business and nurture and reward loyal customers throughout their lifecycle. ## Alyce by Sendoso Pros & Cons **What users like:** - Users value the **ease of gifting** with Alyce by Sendoso, especially benefiting from simple tracking and reporting features. (2 reviews) - Users highlight the **ease of use** of Alyce by Sendoso, finding tracking and reporting simple and beneficial. (1 reviews) - Users find the **global gifting options** useful, but experience inconsistencies and limited regional availability hinder satisfaction. (1 reviews) - Users benefit from the **ease of gifting and tracking** with Alyce by Sendoso, enhancing client engagement effortlessly. (1 reviews) - Users value the **global shipping capabilities** of Alyce by Sendoso, enhancing brand gifting opportunities across multiple regions. (1 reviews) - Marketplace Usage (1 reviews) - Users appreciate the **ease of tracking** with Alyce by Sendoso, facilitating effortless reporting and adjustments. (1 reviews) **What users dislike:** - Users experience **geographical limitations** with Alyce, facing outdated listings and reduced redemption options across various regions. (1 reviews) - Users report high **gift card redemption failures** due to outdated listings and submission issues, affecting partner experience. (1 reviews) - Users express frustration over the **lack of variety** and outdated listings in Alyce by Sendoso's marketplace. (1 reviews) - Users face **limited functionality** with Alyce by Sendoso, struggling with outdated listings and frequent redemption errors. (1 reviews) - Users find **limited options** in Alyce, leading to frustrations and redemption issues with outdated vendor listings. (1 reviews) - Limited Selection (1 reviews) - Limited Variety (1 reviews) - Limited Vendor Options (1 reviews) - Product Availability (1 reviews) - Redemption Issues (1 reviews) ## Alyce by Sendoso Reviews ### 1. Outdated Marketplace Listings Lead to Redemption Failures **Rating:** 2.0/5.0 stars **Reviewed by:** Likhit C. | None, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Alyce by Sendoso?** I really love how Alyce by Sendoso makes gifting feel way more personal than just some random automated blast. The best part for me is that it gives the person I'm sending it to the power to choose what they actually want; if they don't like my first pick, they can just swap it for something else or even donate that money to a charity. **What do you dislike about Alyce by Sendoso?** Outdated Listings: I've found that the marketplace isn't always kept up to date. Even for major brands like Starbucks, listings might no longer be supported by the vendor, which leads to a high rate of redemption failures **What problems is Alyce by Sendoso solving and how is that benefiting you?** Manual Gifting Logistics: Before platforms like this, sending gifts was a slow, manual process involving sourcing, shipping, and tracking. ### 2. Outdated Listings and Platform Errors with Sendoso **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Alyce by Sendoso?** Sendoso provides a marketplace for brands to gift across the globe but options are limited for many regions like middle east, india, south east asia. Overall experience is average when it works and success rate of gifting is low due to issues listed in dislike category. **What do you dislike about Alyce by Sendoso?** - Sendoso's marketplace listing are not kept upto date, even for top brands like Starbucks. Failure rate of redemption is quite high as the listings are no longer provided by the vendors. - Many of our partners complained that they are unable to submit addresses and the platform throws an error, blocking them from redeeming - This along with the UI only showing one image of every gift - For regions like middle east, India, south east asia marketplace does not have latest vendors who are known as gifting partners and offer a wide variety of options We have had poor experience for our customer/partners due to all of this. This made us loose reputation among the industry as people wrote back a thank you but could't redeem message. Our teams also lost many hours in managing this. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Sendoso provides a marketplace for brands to gift across the globe but options are limited for many regions like middle east, india, south east asia. Overall experience is average for the team when it works and success rate of gifting is low due to issues listed in dislike category. ### 3. Simple, Engaging and Impactful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Alyce by Sendoso?** The tool is so easy to use, track, report and more. The ability to give clients a gift by just attending a meeting is so beneficial. Tracking and reporting are so easy to pull, understand and adjust as needed. **What do you dislike about Alyce by Sendoso?** To be honest, not much to dislike. The tool is very easy to use . **What problems is Alyce by Sendoso solving and how is that benefiting you?** Engaging clients who normally won't engage. By offering a gift, clients are now paying attention and willing to meet. ### 4. Best gifting platform for revenue and retention! **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney D. | Director of Demand Generation, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Alyce by Sendoso?** 1. Puts the customer first. Allows customer to self-select their gift if they don't like the leading gift (or donate) 2. Robust reporting that allows you to see how gifting plays a part in the customer journey. You directly correlate spend to revenue and see which gifts, campaigns, teams or team members are driving the most success. Allows team leads to work with those struggling to see results thorugh gifting. 3. Global gifting - NAM, EMEA & APAC. Global GTM teams love it. 4. Auto-built landing pages save our teams countless hours 5. Alyce integrates with SF, Marketo, HubSpot, 6sense, Drift, and other common GTM tools for automating 6. Ease-of-use: sales reps adopted this tool faster than we could put the training docs together! **What do you dislike about Alyce by Sendoso?** More gift options in countries like South Africa, Mexico, Japan, etc. As we scale into new markets, we'd like Alyce to scale with us **What problems is Alyce by Sendoso solving and how is that benefiting you?** Generating more meetings for sales team - it's tough out there with budget cuts, completeing platforms. Gifting gives us an opportuntiy to stand out by personalizing gifts for the contact Opening the door with accounts we've had a hard time getting responses from - personalzation through Alyce has done wonders. Reps can research personal information about contacts (eg. maybe a prospect went to Harvard. We can personalize a Harvard mug without going through a curation process and ordering bulk orders) Retaining current customers - whether annual renewal is coming up, there was a milestone in their personal life like wedding or baby, we want to make our current customers feel special and recognized Saying thank you to vendors, partners and internal staff Alyce gives marketing, sales, CSMs an events teams the autonomy to easily create gifting campaigns, understand the performance and scale our revene without extra effort. ### 5. Utilizing Alyce as a BDR/SDR **Rating:** 4.5/5.0 stars **Reviewed by:** laynee p. | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Alyce by Sendoso?** I utilize Alyce with hot leads who ghost initial meetings/intro calls, warm leads who are hesitant about getting on a sales call or people with casual interest to push over the line from slightly interested to hopping on a call. Alyce is relatively easy to use, clean UI. I sometimes will use Alyce to thank a prospect for joining a call or connecting with me. Great gift options, easy to track stats (good for personal use and relaying to leadership) and you can use your own email template and customize messaging. **What do you dislike about Alyce by Sendoso?** I do wish you could bulk sequence prospects, send follow up emails directly from the Alyce platform (currently I use Outreach for follow up) **What problems is Alyce by Sendoso solving and how is that benefiting you?** Incentivizing prospects to meet with my account reps ### 6. The best! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Customer Experience Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Alyce by Sendoso?** Alyce is very easy to use and searches various platforms for gift suggestions to prospects. This saves me time and provides a gift that is going to resonate with the prospect. **What do you dislike about Alyce by Sendoso?** I wish there were additional lower dollar value gifts that were not just gift cards. Many companies cannot accept gift cards in specific verticals and a physical gift is an easy way around that. **What problems is Alyce by Sendoso solving and how is that benefiting you?** I have not had any issues with the platform currently. If there are any issues in the future I know who in my organization to reach out to to get these resolved. ### 7. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Briona B. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Alyce by Sendoso?** Love Alyce! Cold outbound is a difficult enough. Being able to share a gift to grab someones attention sincerely helps. Propsects are grateful to receive it and sales representatives get the opportunity to network, dig into a targeted account, and get the organizations name to be top of mind. **What do you dislike about Alyce by Sendoso?** The interface is super easy to use. I do wish there was a search bar or filter to veiw prospects and gifts that were previously incase you want to resend the Alyce link **What problems is Alyce by Sendoso solving and how is that benefiting you?** Breaking the ice on linkedin or last resort duirng a cold phone call ### 8. Alyce is a no brainer for any organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna Q. | Director, Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Alyce by Sendoso?** I've brought Alyce to 2 organizations and it's proven the value within the first 60 days with pipeline sourced and meetings booked. The beauty of the tool is not only the research & personalized gift options but that you can send to people internationally. We have multiple teams using it: customer success, inside sales, marketing, and channel. It's very easy to use and train people and keep track of results. I love that people have the power of choice too if they want to swap out the gift you've sent. Their customer success team, in particular Monica and Chris, are aboslutely amazing and always willing to help. **What do you dislike about Alyce by Sendoso?** I wish there was a mobile app & there were more international gift options. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is helping us book more meetings, reward people for taking an action (filling out a survey, speaking at an event), and has streamlined gift card buying and tracking. It's given us time back & helped us be more effective. ### 9. Best gifting platform on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Enterprise Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Alyce by Sendoso?** I love Alyce! Makes prospecting easy and personal - incredible integration with Salesloft. Booked meeting with all sorts of people from around the globe using gifts ranging from Donations to Alcohol to Sports gear to Candles. My job as a BDR would be so much harder without it! Ease of use, Salesloft integration, User Friendly, Ability to personalize within the platform. Filters for finding the right gift **What do you dislike about Alyce by Sendoso?** The only thing I can think of is I wish there were more options for gifts! **What problems is Alyce by Sendoso solving and how is that benefiting you?** Prospecting personalization, breaking the ice with new people for meetings. ### 10. Leagues above last gifting vendor! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Alyce by Sendoso?** Alyce has seriously leveled up our 1:1, 1:many, and prospecting gifting by making it easy to find and send a great gift. We love that users can get involved in the process by accepting a thoughtfully selected gift, exchanging for something perfect, or donating to the charity of their choice, which means we know we're spending in an efficient way. The user experience to send and receive gifts is easy, and users put in their own delivery address -- gone are the days of tracking down addresses and hoping to get lucky. Plus, our messages and landing pages are branded for our business and it's easy to send on behalf of another team member if needed. Alyce's client success and support teams are some of the most responsive and wonderful partners I've worked with. 9 times out of 10, when I have an issue or question, it's answered or resolved in 48 hours or less. And, my CSM (Atty) always has the best suggestions for trending, fun gifts or clever gifting messaging. Plus, we have access to robust analytics dashboards, downloadable reports, and valuable integrations, like Salesforce, to track the impact of our gifting. **What do you dislike about Alyce by Sendoso?** The only downside is that Alyce currently doesn't offer a direct send product that meets our need when the team doesn't want a digital first touchpoint. There is no way to bypass the user workflow to send the gift directly (on the rare instances when you have the address) and have it arrive with context (a note, branding, etc.) I believe this is something they are actively working on though and I am excited to see what they come up with! Their team is very open to feedback on the product and actively seeks new ideas from customers. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce allows us to send 1:1, 1:many, and prospecting gifts through easily built and managed campaigns. We can segment and track the data. We don't need to collect addresses. We search through an extensive marketplace for fun, relevant, and engaging gifts. And, through Alyce, we can offer our own branded promotional products via their marketplace, which allows the experience to be even more customized (in addition to branding the entire user experience). ### 11. Tackling the global challenges of gifting with Alyce **Rating:** 4.5/5.0 stars **Reviewed by:** Cache W. | Director Customer Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Alyce by Sendoso?** The ability to take a gifting at scale approach to supplement our efforts has been a huge benefit. One thing that is a constant challenge is how to take things to our global customers, and with Alyce we now have so many more options. We love to back it into campaigns and use as our source for gift card incentives and other large scale things, but we also frequently use it for more ad-hoc gifting on a 1-1 basis with our customers. **What do you dislike about Alyce by Sendoso?** We are always pushing for a fully integrated stack, we currently have Alyce integreated into our CRM and are currently working to complete integrations into our reference tools and survey providers. This will push our usage above the bar! **What problems is Alyce by Sendoso solving and how is that benefiting you?** Customer gifting at scale, the flexibility of not only the platform but also the gifting options allows us to provide a better experience for our customers. Global gifting is really hard with current logistical challenges, and we love being able to not cut global customers out of our campaigns by using Alyce. ### 12. Great work! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor P. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Alyce by Sendoso?** I liked best about Alyce is the user friendly and simplistic design for the system. I also like all the options for gift cards. **What do you dislike about Alyce by Sendoso?** i didnt completely like how when you send a gift it only pops out on the right hand side. **What problems is Alyce by Sendoso solving and how is that benefiting you?** I love how once a prospect accepts their gift it allows them to schedule a meeting directly after. ### 13. Dynamic Platform + Works for Account Based Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Susy L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Alyce by Sendoso?** All of our SDR, Marketing and Sales teams enjoy using this tool to to curate gifts and elevate relationships with customers and prospects. I love it's ability to integrate with our CRM and automatically create a Salesforce campaign, along with its integration capabilities with Marketo. **What do you dislike about Alyce by Sendoso?** As an admin of the platform, I'd love to see a feature to select all campaigns at once and update the gift limits for all users. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Drives more interests with our brand and increases number of meetings booked ### 14. The most seamless gifting platform out there **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Alyce by Sendoso?** Using Alyce as a door-opener, there are all the gifting options you would want. Alyce has a number of different ways to create the gifts and is extremely easy to spin up new campaigns for AB testing. The support team always responds within an hour, usually shorter. **What do you dislike about Alyce by Sendoso?** A few of the gifts are labeled eGift, for example "Starbucks Card eGift" instead of being able to change it to just "Starbucks Gift Card" **What problems is Alyce by Sendoso solving and how is that benefiting you?** Helping me start conversations by cutting through the noise ### 15. Alyce is the best Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki E. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Alyce by Sendoso?** Alyce is extremely helpful getting a prsopects attention and creating that bridge of realtionships. I am constantly using it everyday and sending it out. **What do you dislike about Alyce by Sendoso?** I do not have one to be honest. I use it everyday and it helps me greatly in sales. Nothign but great things to say **What problems is Alyce by Sendoso solving and how is that benefiting you?** It helps me build relationships with prospects. It gets their attention and helps me sales process ### 16. Exemplary Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Alyce by Sendoso?** I am in Accounting, so I can only speak to the billing, reporting and customer service aspects of Alyce. My experience has been outstanding with any questions I have had. Their support goes above and beyond, looping in your assigned team as well as working on the issue directly. Personable, professional, dedicated and results driven. **What do you dislike about Alyce by Sendoso?** I haven't experienced anything personally that I would say I dislike about Alyce. Again, I don't set up or manage campaigns or issue gifts. From an accounting and accounts payable standpoint they've been above par. **What problems is Alyce by Sendoso solving and how is that benefiting you?** We previously used another gifting platform and they were unable to provide the level of detailed reporting that we need. Alyce is more than capable of handling our reporting needs. ### 17. The best incentive tool to generate pipeline and embrace your connections **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy B. | Business Development Representative | B2B Cybersecurity | Canada Territory 🍁, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Alyce by Sendoso?** I love the incredible gift choices, the various idea by categories and the fact that everybody can find something. It is also a great point that the tool allows people to help others through charity donations, which shows that it is not only about business. We can also check out the idea of other colleagues to get more inspiration and push ourselves to propose enticing presents. **What do you dislike about Alyce by Sendoso?** - No much custom options and freedom for template - We do not have the same gift by country. My colleagues have the Go Pro in the United States; I don't see it in the Canadian marketplace - I wouldn't say I like the appearance of the landing page; people told me they thought it was a scam or not true. - I wish we could add our logo on the landing page **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is significantly helping us, Business development representatives, to develop great relationships with our prospects. It also motivates people to give their time in a meeting, pushing us to generate more income. So that tool is directly bringing us potential growth earnings. It is essential for our success. ### 18. Thoughtful Yet Easy Gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Alyce by Sendoso?** Alyce makes gifting very easy. The platform allows you to search creatively and efficiently based off of your clients personality. I was rather skeptical about gifting to clients at first but Alyce reminds you that this should be a standard practice in business. **What do you dislike about Alyce by Sendoso?** I don't really see any downsides right now. Just know your audience - some firms can't accept gifts but that has nothing to do with Alyce. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce helps get clients to interract with us when they go silent for a bit. It's a great way to re-engage with someone who owes you an answer or sitting on a contract. ### 19. Great Outreach tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jace A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Alyce by Sendoso?** Other than the gift, I like that you can have a profile picture so the recipient knows who it is coming from. Upload a file to bulk send is awesome and the Templates to help move faster. **What do you dislike about Alyce by Sendoso?** I wish it was integrated with our CRM to make outreach even quicker and minimizing the steps we take to send a Alyce. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Supplying an incentive to our prospects. ### 20. Super impactful and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Julia F. | Lead Digital Engagement Strategist, DX, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Alyce by Sendoso?** Our CSM's responsiveness, flexibility with setting up marketplaces, and ease of using the product. **What do you dislike about Alyce by Sendoso?** Would love some more reporting capabilities, but the upcoming MSD integration for our team should help us out a lot. **What problems is Alyce by Sendoso solving and how is that benefiting you?** - re-engaging unresponsive accounts - rewarding webinar attendance - thanking for renewals - welcoming a new contact to the account ### 21. Great tool for ABM **Rating:** 4.5/5.0 stars **Reviewed by:** Kellie M. | Senior Demand Gen Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Alyce by Sendoso?** Highly customizable gifting platform that provides an added personal touch for high value prospects. Uses codes in lieu of a blind bulk mailer send which gives us more control over our budget. Love that it's a tool our Marketing, SDR and Sales teams can all leverage. Integrates with our CRM and Saleslofot for streamlined sending and reporting. Our CSM is awesome and very supportive! **What do you dislike about Alyce by Sendoso?** There are some minor limitations to the capabilities. Example, the Alyce cards are not as customizable to branding as I'd like, and I think a QR code for redemption vs a long URL code would be better. However, I will say the team is always open to feedback on how they can improve the product. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Helping us add trackable incentive to meetings and demos booked. Helps boost our engagement with marekting emails and SDR/Sales outreach and to re-engage with top accounts. ### 22. Nice added touch! **Rating:** 5.0/5.0 stars **Reviewed by:** Corey C. | Sr. BDR, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Alyce by Sendoso?** Personalizing gifts to make people feel cared about during the sales process. **What do you dislike about Alyce by Sendoso?** No cons! Use it or don't. It will only benefit you. **What problems is Alyce by Sendoso solving and how is that benefiting you?** People attending meetings and not just talking to another sales person. ### 23. Alyce makes CSM Outreach Exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Kylee A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Alyce by Sendoso?** I love being able to host a meeting with a client and easily send them something tangible that shows my appreciation. It's like a reward to my members for meeting with me and incentivizes them to come back. There is no other platform like Alyce to help forward engagement and truly differentiate my CSM team from other vendors my clientele may be engaging with. **What do you dislike about Alyce by Sendoso?** I cannot come up with a negative thing to say about Alyce thus far. It's been a breeze to use. The software works, engagement tracking is outstanding, and CSMs are responsive. 10/10 Alyce. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is helping set us apart from the competitor. Clients have meetings day in and day out without any reprieve. Sending a gift through Alyce helps make our conversations valuable and show we truly do care. ### 24. Great gifting suite with a lot of options! **Rating:** 5.0/5.0 stars **Reviewed by:** Maranda Y. | Senior Enterprise Business Development , Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Alyce by Sendoso?** I like best about alyce the options in different price points in all types of items! From booze to body scrub to audible memberships, they truly have it all! **What do you dislike about Alyce by Sendoso?** I wish you could schedule multiple gifts at once. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is allowing me to get in front of customers in a faster fashion. ### 25. Alyce makes connections easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole C. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Alyce by Sendoso?** That I am able to break the ice with cold prospects, and treat customers to gifting! **What do you dislike about Alyce by Sendoso?** Nothing, I personally love Alyce compared to any other campagins. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is solving the problem of breaking the ice with leads, and creating a meeting with new leads! ### 26. Alyce for SDR Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Alyce by Sendoso?** Alyce creates an easy to use platform for marketing and sales alike. The process of creating and sending a gift is simple and easy to use. It's created numerous pipeline opportunities for my SDR team. It's a great solution to open doors, push deals along, and nudge prospects in the right direction. **What do you dislike about Alyce by Sendoso?** Email tracking is challenging when sending through Alyce. You'll receive an email that the prospect has redeemed the gift, but it's hard to tell if the prospect has viewed the gift (unless you log into the platform). **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce helps us generate net new opportunities for our sales team. It's a great way to open the door and push deals through the sales cycle. ### 27. Positive experience using Alyce as an SDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Alyce by Sendoso?** As an SDR, Alyce has become an invaluable asset in my prospecting arsenal. One of its standout features is the ability to send thoughtful and personalized gifts to prospects. With a wide range of options suitable for various industries and preferences, Alyce empowers me to make a lasting impression on potential clients. By leveraging this personalized touch, I can establish genuine connections and increase the chances of securing introductory meetings. Alyce truly understands the unique needs of an SDR and provides a powerful tool to enhance prospect engagement and drive successful outcomes. **What do you dislike about Alyce by Sendoso?** Alyce does not provide email tracking functionality. You can see when a prospect is interacting with the gift link but it would be nice to see when he opens an email sent with Alyce. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce allows me to send personalized gifts and helps me establish a genuine connection. It helps me get more Outbound meetings. My business performance has increased and I am reaching my KPI more easily. ### 28. Great gifting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Alyce by Sendoso?** Wide variety of gift options, and the fact that recipients can opt to trade for other gifts or donate the value to a charity of their choosing. **What do you dislike about Alyce by Sendoso?** I wish there was a way to scale the delivery of the same gift to multiple people. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce helps me to thank those who spend time learning about our product in a way that feels genuine. ### 29. 100% would recommend and actually do! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah B. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Alyce by Sendoso?** Alyce has many options to choose from and is very userfriendly. It's a smart and creative way to open lines of communication. I also appreciate that they are constantly updating the types of gifts as well. **What do you dislike about Alyce by Sendoso?** There are no downsides of using Alyce. It's a great way to start a conversation or thank someone for their time! **What problems is Alyce by Sendoso solving and how is that benefiting you?** Sending out Alyce gifts to prospect contributes to probably 90% of my success in my BDR Role. ### 30. BDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Alyce by Sendoso?** The amount of gift card and products that are available to be sent to prospect. **What do you dislike about Alyce by Sendoso?** The think I dislike about alyce is the recommended gifts usually are donations which for many prospects is not the best gift to give. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Helping get my foot in the door for meeting prospects. Showing prospects that I am starting the conversation with good will. ### 31. Easy to use platform for diverse gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Leonor W. | Principal, Business Development & Revenue Operations, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Alyce by Sendoso?** Marketplace has lots of options to choose from, and it's great that you can track each link to see if recipient opens/views. Great to use for magic links (can send to everyone) and also for more targeted gifting. Very diverse use cases. **What do you dislike about Alyce by Sendoso?** More gift options would be nice in some categories. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Giving gifts and having prospects book/view calendar in one platform is great! ### 32. Alyce is a fun new way to connect with customers **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley C. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Alyce by Sendoso?** I like that Alyce gets more responses than typical prospecting emails. **What do you dislike about Alyce by Sendoso?** I wish that it would integrate with groove or outreach so we can keep track of metrics on one platform. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce benefits my team by helping them connect with customers. We have had some fun stories of customers getting excited about personalized alyce gifts. ### 33. Best customer service we've experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Shereen A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Alyce by Sendoso?** The diverse amount of top retailers to choose from and the outstanding and quick customer support when our recipients have questions **What do you dislike about Alyce by Sendoso?** I can't think of one thing I dislike about Alyce **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce provides us with a flexible away to provide awards and incentives to our customers and they have the ability to exchange their incentive for their favorite retailer making it a more attractive incentive tool ### 34. Pleasant experience getting meetings with Whitespace accounts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Alyce by Sendoso?** The customization of gifting and messaging. I also like how helpful their Account Managers are whenever I need something. **What do you dislike about Alyce by Sendoso?** The search bar in the marketplace doesn't always register correctly. Like it recommened a Kindle for my prospect but when I go to search for a Kindle to give another prospect it doesn't populate. **What problems is Alyce by Sendoso solving and how is that benefiting you?** It is solving our problem of getting meetings with security folks at companies we've never done business with but want to. It is benefitting me from the meetings we are getting. ### 35. Alyce rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** lauren c. | BDR, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Alyce by Sendoso?** Very high converting channel and a great way to get people's attention! **What do you dislike about Alyce by Sendoso?** Occasionally can automatically get marked for spam. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Definitely a way to creatively personalize outbounding. Have realized it's a great convo starter **Official Response from Nick Bennett:** > Thanks for the review, Lauren! We're always looking to improve the product. Feel free to reach out if you ever have questions! ### 36. Giving Gifts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Alyce by Sendoso?** The simplicity of inputting contacts in and selecting any product for them to be able to purchase. The exchange feature is very neat too in case you have a prospect that does not want a specific item that you have sent. **What do you dislike about Alyce by Sendoso?** The only thing to improve upon would be the visibility into when the items are purchased and shipped. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is helping to facilitate meetings by giving gifts around the Holiday Season. ### 37. Simple concept, effective results **Rating:** 5.0/5.0 stars **Reviewed by:** Cody K. | Commercial Sales Development, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Alyce by Sendoso?** It's an effective tool to leverage when trying to differentiate yourself from the crowd, and typically catches people by surprise in a good way. When the goal often times is just to get in the door for a conversation, it creates some quick rapport with the customer and creates a unique reason to follow up. **What do you dislike about Alyce by Sendoso?** When requesting full research, I found I wasn't typically choosing from the suggested options. I would more often default to one of the gifts I knew had a higher acceptance rate **Recommendations to others considering Alyce by Sendoso:** The platform seems to offer a lot of customization leading me to believe there's an option for any company. It's a great sales enablement tool that equips the sales team and separates them from other people trying to grab a decision makers attention. **What problems is Alyce by Sendoso solving and how is that benefiting you?** The ability to create softer intros and build immediate rapport. It opens up the door for some more light-hearted conversation and people seem excited to be receiving something. Once people have accepted a gift, they're much more open to some conversation. ### 38. Easy gift giving to prospects and clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about Alyce by Sendoso?** I love how alyce makes it easy to send gifts. All you have to do is type in the persons name you want the gift sent to, country they are located in, and email. You don't need to know their address to send them the gift which is a huge game changer compared to other gifting platforms! **What do you dislike about Alyce by Sendoso?** I don't have any major qualms with the service today. Maybe one small piece of product feedback, it would be very cool if you can grab a URL from a website if the gift you'd like to give does not exist in the Alyce marketplace! **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce helps us to engage with our prospects and clients in a different communication channel - gift giving. We predominantly use Alyce for giving gifts to new clients upon signature or to existing clients as a thank-you for doing business. Clients and prospects alike have given positive feedback on the gift giving through alyce. **Official Response from Lauren Turner:** > Thanks so much for your review-it's always appreciated! And great suggestion about the URL--I'll pass it along to our ops team. :) ### 39. Alyce is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan R. | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Alyce by Sendoso?** There are multiple gift sending options in Alyce, and the donation feature is an amazing addition. Great for making yourself stand out and make an impact. **What do you dislike about Alyce by Sendoso?** calendar feature is only linked to one person **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce helps us get in front of the right people, easier. ### 40. Field Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Nina B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Alyce by Sendoso?** Alyce has allowed us to build goodwill with customers and prospects! **What do you dislike about Alyce by Sendoso?** I wish we could store our branded products (ex if we had an event we could ship branded tablecloths from alyce to the event and be able to ship them back to alyce). Alyce would store the branded items. **What problems is Alyce by Sendoso solving and how is that benefiting you?** It allows us to build goodwill and brand awareness! ### 41. Excellent for pipeline progression **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Alyce by Sendoso?** I really enjoy the user-friendly nature of the platform, and the variety of gifts I can send to prospects and customers. I've leveraged Alyce to progress in pipe opportunities, especially towards the end of our quarter. What the prospect/customer see from Alyce doesn't look like Spam, and looks personalized, so a high percentage (over 80%) of my prospects/customers tend to accept my gifts. **What do you dislike about Alyce by Sendoso?** I don't have any complaints about the Alyce platform, and I've had a great experience progressing my opportunities using their software. I look forward to continuing to leverage this technology. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Oftentimes stage 2 and 3 opportunities "sit," and Alyce does a great job unsticking things. Alyce gifts tend to open up a new channel of communication outside of the main communication channel(s) of my deal, which helps me get and react to valuable buying information during the sales cycle. ### 42. great way to meet my sales quota **Rating:** 5.0/5.0 stars **Reviewed by:** Christina B. | Sales Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Alyce by Sendoso?** purposeful- reason for engagement. targets seem thankful for the tought **What do you dislike about Alyce by Sendoso?** love everything- would be nice if they couldn't redeem until post meeting. **What problems is Alyce by Sendoso solving and how is that benefiting you?** easy ask and they can book directly on my calendar ### 43. Alyce makes it easy to send thank you gifts to customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler T. | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Alyce by Sendoso?** It's simple to use but also provides detailed analytics on how your customers are interacting with you. Pretty wide choice of general gifts but **What do you dislike about Alyce by Sendoso?** It can be hard to find what is in stock or not in stock depending on how the store looks. There are a lot of items that they say cost 0 but then are just out of stock so it is confusing to use. **What problems is Alyce by Sendoso solving and how is that benefiting you?** It connects key customers with tokens of appreciation, that can help build customer relationships. It also can give sets of actions for them to retrieve them so you can incentivize customers to have certain impacts. ### 44. The easiest way to surprise and delight customer base **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Alyce by Sendoso?** I love how easy the tool is to use both as a sender and a receiver of gifts. **What do you dislike about Alyce by Sendoso?** There is nothing that I dislike about Alyce at this time. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Its helping provide my customer base with company branded items as well as general gifts to celebrate anniversaries, company milestones and general surprise and delight related needs. ### 45. Alyce - I don't know what I'd do without you **Rating:** 5.0/5.0 stars **Reviewed by:** Grant L. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Alyce by Sendoso?** As an SDR, Alyce has been an invaluable tool for making contact with hard-to-reach prospects. I've had a great level of success scheduling meetings using this platform. **What do you dislike about Alyce by Sendoso?** I wish we had more control over the automated reminder messages sent by Alyce themselves, it would be very cool if we could strategically schedule when these messages are sent out. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce is helping reach contacts who are receiving a TON of emails on a daily basis and don't have the capacity to answer them all. I find prospects are generally more open to responding when you are trying to give them something. ### 46. Super simple to use with high impact **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Alyce by Sendoso?** The platform is very easy to use and navigate. Also very clean UI. **What do you dislike about Alyce by Sendoso?** Honestly, Alyce accomplishes everything I am looking for and there is nothing I would change. I am able to accomplish what I want with ease. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Helping to boost my relationships as a CSM with my customers through easy gifting for both parties. ### 47. I use Alyce at Adobe & absolutely love it. It's a great way to connect with prospects/leads **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Alyce by Sendoso?** It's a great way to connect and network with prospects, leads & customers and keep your brand/company top of mind. Being in sales- I love being able to build my personal & company brand through sending thoughtful gifts to prospects/customers. **What do you dislike about Alyce by Sendoso?** It can sometimes take a while to choose the right gift since there are alot to choose from and finding that "perfect" gift that resonates with the receipient takes a bit of time. **What problems is Alyce by Sendoso solving and how is that benefiting you?** One main problem that we use Alyce to resolve is ultimately lead generation/nurturing. People love "free" gifts and the thought of feeling prioritized. Not only from a sales perspective do we introduce our platforms to alleviate pain points organizations face but also, Alyce provides that "human" component to being thoughtful while still selling. ### 48. Great for our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Daniella G. | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Alyce by Sendoso?** There is a broad marketplace to choose from physical gifts, experiences, or donations. Our customers are delighted everytime I send them a gift. It's a great door opener. They also make it very simple to use and upload my contacts and have templates ready. Love Alyce. **What do you dislike about Alyce by Sendoso?** I know there's a capabilty for mass producing gifts, but unfortunately we don't have that capability therefore sending gifts manually can be very time consuming. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Door opening for prospecting. Its been helping me set meeting withnew customers. ### 49. Alyce makes cultivating customer relationships easy **Rating:** 5.0/5.0 stars **Reviewed by:** Amy S. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Alyce by Sendoso?** I have really enjoyed using Alyce to cultivate my customer relationships. It is very user-friendly and easy to navigate. My customers have been able to navigate it effortlessly. As a Customer Success Manager, having the pre-approved budget for Alyce gifts has given me the autonomy to show my customers just how much I care! **What do you dislike about Alyce by Sendoso?** In all honestly, I can't think of anything I dislike. We had used another vendor for customer enrichment, and Alyce has been a much better experience overall. The intuitive search feature for customer gift ideas is spot on with Alyce. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Alyce allows me to go a step forward with cultivating my customer relationships. In the past, all I had were words, and now I can send a thoughtful gift to show customers how much I care. ### 50. Alyce has changed the gifting game! **Rating:** 5.0/5.0 stars **Reviewed by:** Meaghan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Alyce by Sendoso?** Alyce has allowed us to reduce our waste of swag at events and allowed us to gift at scale to both prospects and customers. **What do you dislike about Alyce by Sendoso?** Gift recommendations for people aren't super active on social platforms, although it's not their fault. **What problems is Alyce by Sendoso solving and how is that benefiting you?** Provides both gifts internally and externally, eliminating me having to keep inventory of what is available. It is also allowing us to delight customers and prospects. ## Alyce by Sendoso Discussions - [Improvement on research?](https://www.g2.com/discussions/24579-improvement-on-research) - 1 comment, 1 upvote - [How soon should we expect new features?](https://www.g2.com/discussions/12115-how-soon-should-we-expect-new-features) - 3 comments, 1 upvote - [View Alyce by Sendoso pricing details and edition comparison](https://www.g2.com/products/alyce-by-sendoso/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A23%3A24+-0500&secure%5Bsession_id%5D=a5e3ef50-10b0-4fb7-a8c9-f1e556eb17e4&secure%5Btoken%5D=4db216bce3d83087196d6e6ec035c9e76e6da4a3720fa34f1d9847ca2025848a&format=llm_user) ## Alyce by Sendoso Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Segmentation - Personalized Messaging - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Sales Activation **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top Alyce by Sendoso Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,041 reviews) - [PFL Direct Mail Platform](https://www.g2.com/products/pfl-direct-mail-platform/reviews) - 4.2/5.0 (173 reviews) - [Printfection](https://www.g2.com/products/printfection/reviews) - 4.4/5.0 (354 reviews)