Alyce by Sendoso Features
Logistics (4)
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Direct Mail Design
Features to design personalized mailers, such as postcards and letters.
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CRM & Marketing Automation Integration
Syncs campaign results and information directly with CRM or marketing automation tools.
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Custom Batch Sizes
Allows users to send custom batch sizes, from a single personalized mailer to large batches.
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Delivery Speed
Mail is dispatched and sent within a reasonable timeframe.
Testing & Tracking (4)
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Mailing List Management
Manage and segment mailing lists.
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Dashboards & Reporting
Analytics to track delivery, response, and returns of mail.
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Platform Basics (6)
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Warehousing
Stores your company swag for you at a warehouse.
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Procurement
Manufactures or sources promotional products.
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Fulfillment
Delivers your swag to your desired location in bulk or individually.
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Inventory Management
Enables inventory alerts to keep track of company swag in real-time and can automatically order more.
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Gift Status Tracking
Ability to provide each gift status and recipient actions every step of the way.
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Budgeting
Provides the ability for businesses to set and assign budgets for account-based direct mail campaigns.
Reporting (2)
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Spend
Gives a clear view of your promotional product spend and can tie back to users and teams.
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Conversion Rates
Tracks conversion and ROI from swag giveaways.
Platform Additional Functionality (13)
Proof Portal
Provides a portal to review promotional product proofs before finalizing an order.
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Budgeting
Sets up spending limits and budgets for each user or team.
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CRM Integration
Integrates with CRM software to enable automated swag shipments.
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Other Integrations
Other integrations that can include e-commerce platforms, marketing automation software, email marketing software and other marketing technology platforms.
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API
Automate your promotional product management with your applications or campaigns directly via an API.
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Swag Stores
Creates customer facing or internal swag stores which lets people purchase your swag in real-time.
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Inventory Management
Allows businesses to view their direct mail inventory in real time and receive alerts when inventory is low.
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Warehouse and Fulfillment
Ability to store/warehouse gifts and complete the fulfillment of sending direct mail to every contact within targeted accounts.
Contact Management
Manage, organize, and store contact information
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Platform Data (1)
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Conversion Rate Measurement
Ability to measure the conversion rate of accounts that can be attributed to account-based direct mail efforts.
Rewards & Incentives (9)
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Reward Catalog
Offers an extensive catalog of gift cards which can be redeemed at a variety of merchants, retailers, etc.
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Customization
Allows users to customize their reward catalog and add personalized messages for reward recipients.
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Bulk Ordering
Allows users to order and send gift cards in bulk.
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Budget Management
Includes features for managing budgets and funds for teams or individuals.
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Dashboard
Has a centralized dashboard for users to track reward deliveries, view account history, and take administrative actions.
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Analytics & Reporting
Offers reports and analytics dashboards to track funds, orders, deliveries, and redemptions.
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User, Role, and Access Management
Grants access to select data, features, objects, etc. based on the users, user role, groups, etc.
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Integrations
Ability to integrate with other software solutions to automate the delivery of rewards and incentives.
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Reward API
Provides an API allowing business to integrate and automate rewards and incentives within their own application.
Agentic AI - Rewards and Incentives (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Direct Mail Automation (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Mailing Services Integration
Outsource mailing services to a third party
Printing Services Integration
Outsource printing services to a third party
Additional Functionality (24)
Content Delivery
Distributing content through various platforms or channels
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Pipeline Reports
Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Lead Nurturing
Engage with a lead throughout the sales process by actively providing information
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Prioritization
Arrange tasks based on the level of priority or urgency
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Content Creation
The ability to create unique content
Mailer Templates
Premade examples of mailings, such as cards, brochures, etc.
Data Import/Export
Import and export data to and from software applications
Mailing List Purchasing
Buy lists of targeted contacts to use in marketing campaigns
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Response Alerts
Receive a notification when outreached contact performs the desired action
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Mailing List Scrubbing
Clean up and verify addresses prior to sending direct mailings
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data


