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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Small-Business (90.8% of reviews)
Entry-Level Pricing
No pricing available
Free
Aloha Cloud
Star Rating
(317)3.9 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Aloha CloudSquare Point of Sale
Star Rating
(1,158)4.6 out of 5
Market Segments
Small-Business (90.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square Point of Sale excels in ease of use with a score of 9.5, making it highly accessible for small businesses. In contrast, Aloha Cloud has a lower ease of use rating of 8.3, which some reviewers mention can lead to a steeper learning curve for new users.
- Reviewers mention that Square Point of Sale offers superior reporting and analytics capabilities, scoring 9.6, which allows businesses to gain deeper insights into their sales and customer behavior. Aloha Cloud, while still functional, has a lower score of 8.5, leading some users to feel it lacks the depth needed for comprehensive analysis.
- G2 users highlight Square's robust inventory management features, scoring 8.8, which include low-stock alerts and product categorization. Aloha Cloud, with a score of 8.3, is noted for its inventory management but lacks some of the advanced features that Square offers, according to user feedback.
- Reviewers say that Square Point of Sale shines in its customer support, with a quality of support rating of 8.7. In comparison, Aloha Cloud's support rating of 7.5 has led some users to express concerns about response times and the availability of assistance when needed.
- Users on G2 report that Square's hardware integration capabilities score 9.0, making it easier to connect with various devices. Aloha Cloud, while scoring slightly higher at 9.4, has been noted by some reviewers as having compatibility issues with certain hardware setups.
- Reviewers mention that Square Point of Sale's loyalty management features score 9.1, which are praised for their effectiveness in retaining customers. Aloha Cloud's loyalty management score of 7.5 has led some users to feel that it lacks the same level of engagement tools, impacting customer retention strategies.
Pricing
Entry-Level Pricing
Aloha Cloud
No pricing availableSquare Point of Sale
Square Free
Free
The essentials your business needs to sell in-person, online, over the phone, or out in the field. Only pay when you take a payment.
- Processing fees: 2.6% + 15¢ for every tap, dip, or swipe
- Online Processing: 3.3% + 30¢ per transaction
- POS app for any payment
Free Trial
Aloha Cloud
No trial information availableSquare Point of Sale
Free Trial is available
Ratings
Meets Requirements
8.4
237
9.3
953
Ease of Use
8.3
237
9.4
971
Ease of Setup
7.0
93
9.3
429
Ease of Admin
7.3
90
9.2
352
Quality of Support
7.5
223
8.7
803
Has the product been a good partner in doing business?
7.2
92
9.1
342
Product Direction (% positive)
6.6
226
8.9
932
Features by Category
Contract Management Platform Features
Not enough data
9.0
16
Not enough data
9.1
16
Not enough data
8.9
17
Not enough data
9.1
16
Not enough data
8.9
14
Not enough data
9.0
17
Not enough data
9.4
19
Not enough data
9.2
16
Not enough data
8.7
13
Not enough data
9.2
19
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
POS
9.6
13
9.5
286
8.3
10
8.1
160
9.3
9
8.9
202
8.7
13
9.0
229
8.7
13
9.4
265
Marketing
Not enough data
8.5
162
6.7
6
8.3
174
Administration
7.9
7
8.7
203
8.8
7
8.5
160
9.1
11
9.1
234
Not enough data
8.7
171
Administration
8.9
32
8.9
58
8.4
27
8.6
49
7.5
17
8.5
34
8.8
24
8.8
47
8.6
36
9.6
61
7.7
23
8.7
45
Meal Service
8.8
34
9.6
59
8.6
33
Feature Not Available
8.8
39
8.8
48
9.0
36
9.3
40
9.0
33
9.1
41
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Finances
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
Not enough data
9.4
22
Not enough data
9.2
16
Not enough data
9.0
19
Not enough data
8.5
14
Dunning
Not enough data
8.6
16
Not enough data
8.7
15
Not enough data
8.6
14
Performance
Not enough data
9.2
16
Not enough data
8.8
19
Not enough data
8.8
15
Reporting
Not enough data
9.1
15
Not enough data
8.8
14
Not enough data
9.2
17
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.0
12
8.9
19
8.7
9
8.9
16
Back Office
9.1
9
8.1
16
8.7
10
7.7
14
9.0
12
8.8
19
9.1
9
8.1
16
Front of Office
9.4
14
9.8
21
9.2
11
8.1
14
9.3
14
9.4
14
9.0
5
6.5
12
Platform Data
8.5
11
9.1
19
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.8
80
Not enough data
9.1
79
Not enough data
8.5
76
Bill Processing
Not enough data
8.3
65
Not enough data
Not enough data
Not enough data
8.9
77
Integration
Not enough data
8.5
69
Not enough data
8.9
76
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Notifications
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Settings
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Personalization
Not enough data
8.3
5
Not enough data
8.3
5
Integrations
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment
Not enough data
9.4
53
Not enough data
7.6
48
Not enough data
8.7
47
Not enough data
7.2
46
Not enough data
6.8
45
Not enough data
7.6
49
Not enough data
8.5
50
Not enough data
8.0
48
Checkout
Not enough data
8.0
48
Not enough data
9.3
48
Not enough data
8.9
48
Not enough data
7.7
49
Not enough data
8.9
49
Inventory Management
Not enough data
8.3
51
Not enough data
8.4
49
Not enough data
8.4
49
Not enough data
7.9
47
Not enough data
8.1
48
Reporting and analytics
Not enough data
8.2
46
Not enough data
8.6
47
Not enough data
8.8
47
Not enough data
8.6
47
Customer Management
Not enough data
8.4
48
Not enough data
8.0
45
Not enough data
8.4
48
Team Management
Not enough data
8.0
46
Not enough data
7.8
47
Not enough data
7.6
47
Not enough data
8.1
47
Not enough data
7.9
47
Help and support
Not enough data
7.6
48
Not enough data
7.6
48
Not enough data
8.4
48
Not enough data
7.3
47
Not enough data
7.4
48
Integration
Not enough data
8.1
47
Not enough data
8.3
48
Not enough data
8.2
47
Reporting
Not enough data
8.8
14
Not enough data
8.7
14
Not enough data
9.0
14
Integrations
Not enough data
9.2
14
Not enough data
8.6
13
Not enough data
8.6
12
Transactions
Not enough data
8.6
13
Not enough data
8.9
14
Not enough data
9.0
14
Workflows
Not enough data
8.7
14
Not enough data
8.8
14
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aloha Cloud and Square Point of Sale are categorized as Restaurant POS, Restaurant Management, and Retail POS
Unique Categories
Aloha Cloud is categorized as Restaurant Inventory Management
Square Point of Sale is categorized as Accounts Receivable, Retail Management Software, Appointment Reminder, Billing, Contract Management, Multichannel Retail, Online Appointment Scheduling, and Subscription Billing
Reviews
Reviewers' Company Size
Aloha Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square Point of Sale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
30.6%
Food & Beverages
13.0%
Hospitality
7.8%
Retail
7.2%
Information Technology and Services
5.5%
Other
35.8%
Retail
12.8%
Food & Beverages
9.8%
Restaurants
4.5%
Arts and Crafts
4.2%
Health, Wellness and Fitness
3.3%
Other
65.4%
Alternatives
Discussions
What are the POS capabilities?
2 Comments
Official Response from Aloha Cloud
Aloha brings restaurants to life. Aloha is the industry-leading POS and management platform provider with both on-premise and cloud-based POS offerings....Read more
What is NCR Aloha POS used for?
2 Comments
Official Response from Aloha Cloud
Aloha by NCR Voyix is an all-in-one restaurant POS and management platform that helps brands better run their operations, drive profitable growth and create...Read more
Why send emails to end users asking them to contact admin@digitalinsight.com to regain access?
1 Comment
RH
Arrh4444Read more
Which Square Reader is right for my business?
1 Comment
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
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