[ Aloha C... Reviews ](https://www.g2.com/products/aloha-cloud/reviews) [ Aloha C... Reviews ](https://www.g2.com/products/aloha-cloud/reviews) # Aloha Cloud Features ##### ## POS (7) Credit Card Payments Processes credit card payments either within the platform or using an outside processing company. Barcode Scanning Allows users to scan barcodes to obtain pricing and item information when checking out a customer. Hardware Integration Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. Price Adjustments Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. Receipts Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. Electronic Payments Electronically collect payments for goods or services Accounting Integration Integrate with a third-party accounting system Show More ##### ## Marketing (2) Loyalty Programs Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. Email Marketing Uses email to send marketing material to customers such as coupons, special offers, and more. Show More ##### ## Administration (35) Inventory Management Tracks inventory in real time as purchases are made so users are aware of the need to restock. Employee Management Schedules employees, tracks productivity, and allows for multiple user profiles. Reporting Provides users with reporting on key data such as sales, inventory, revenue, and more. E-commerce Integration Connects with an online store to either track inventory sold online or process online payments. Electronic Signature Digitally sign online documents Pricing Management Tool used to determine accurate pricing and product eligibility for borrowers Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Receipt Management Upload, track, and submit receipts in a central database Promotions Management Design, communicate, and distribute incentives to perform a specific action Retail Management Manage sales in retail stores Commission Management Tracking, calculating, and paying commissions and earnings to employees Purchase Order Management Create, send, and track purchase orders and their statuses Order Management Manage and track customer orders for goods, investments, or any other purchases eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Price/Margin Management Track and manage the profit margin between the cost of a product and its selling price. Stock Management Manage the buying, selling, and holding of stocks Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Returns Management Track and facilitate returns of products sold Discount Management Track products that are for sale at a reduced price or part of coupon promotions Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Menu Building Creating a menu within the platform for servers to input orders or for online ordering. Inventory Management Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage. Employee Scheduling Tools to create work schedules for your employees. Accounting Tracking revenue and expenses within the platform. Reporting & Analytics Reporting and analytics on a variety of data and metrics. Loyalty Management The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Layaway Management Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Delivery Management Manage order deliveries until they are received by the customers Real-Time Reporting Active reporting of data and metrics Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Analytics Reports generated from restaurant data to show such metrics as food cost versus food sales and sales trends. Order Tracking The ability to track and schedule food orders and deliveries. Show More ##### ## Meal Service (28) Payment Gateway The ability to proces credit card payments within the platform. Table Management The ability to see all the tables in a restaurant, their availability, and the status of their orders. Check Adjustment Adjusting or splitting checks to reflect discounts or refunds. Kitchen Tickets The ability to send order tickets to the kitchen to either be printed or appear on a screen. Takeout & Delivery Tools to help create an online ordering service for delivery and takeout. Receipt Management Upload, track, and submit receipts in a central database Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Promotions Management Design, communicate, and distribute incentives to perform a specific action Purchase Order Management Create, send, and track purchase orders and their statuses Returns Management Track and facilitate returns of products sold eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Commission Management Tracking, calculating, and paying commissions and earnings to employees Sales Order Management An order generated by a seller to a customer, containing details about products or services Discount Management Track products that are for sale at a reduced price or part of coupon promotions Order Management Manage and track customer orders for goods, investments, or any other purchases Recipe Management Store recipes, enable recipe modification, and generate data required for production records Reservations Management Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Tips Management Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Bar Tab Management Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars Employee Management Track employee schedules, availability, and performance across projects and tasks Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Partial Payments Allow customers to make a partial payment on an invoice and track remaining debt Stock Management Manage the buying, selling, and holding of stocks Pricing Management Tool used to determine accurate pricing and product eligibility for borrowers Price/Margin Management Track and manage the profit margin between the cost of a product and its selling price. Split Checks Distribute a bill into multiple payers according to the proportion suggested by the payers Show More ##### ## Finances (4) Food Costing The ability to track the cost of all food purchased for a restaurant and balance that against revenue trends. Invoice Tracking The abillity to digitize invoices and other financial documents to create a database of information and purchasing trends. Recipe Costing Tools to balance the cost of inventory for a restaurant against menu prices to ensure that the books are balanced. Accounting Basic accounting tools to balance various financial metrics and help restaurant owners make informed purchasing decisions. Show More ##### ## Inventory Management (4) Waste Tracking Tools to track how much food waste is discarded and how that impacts food costs and purchashing. Recipe Creation Tools to create recipes for easier costing and ingredient tracking. Inventory Control Tracking and managing all inventory in a restaurant by monitoring incoming and outgoing inventory while keeping food safety in mind. Online Ordering The ability to order food from suppliers online using financial and inventory information stored within the platform. Show More ##### ## Platform Basics (4) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Real-Time Reporting Active reporting of data and metrics Labor Cost Reporting Report on the allocation and distribution of labor costs across projects Show More ##### ## Back Office (6) Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Employee Management The ability to manage employee schedules, payroll, or onboarding. Real-Time Analytics Analyze and gain insights into data in real-time Stock Management Manage the buying, selling, and holding of stocks Order Management Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Show More ##### ## Front of Office (11) Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Table Management The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. Kitchen Ticketing Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. Reservations The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Purchase Order Management Create, send, and track purchase orders and their statuses Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Promotions Management Design, communicate, and distribute incentives to perform a specific action Discount Management Track products that are for sale at a reduced price or part of coupon promotions Wait List Management Record, update and manage waiting lists Reservations Management Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Show More ##### ## Platform Data (2) Dashboard Has a centralized dashboard for users to interact with Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Restaurant Management (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Accounting Integration Integrate with a third-party accounting system Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Additional Functionality (135) Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases Order Tracking Track orders throughout the fulfillment process AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customer History Access previous interactions or concerns to maintain customer relationships Payment Processing Accept, record, and reconcile financial transactions Third-Party Integrations Set up connections to third-party platforms to improve business processes Dynamic Pricing Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Customizable Reports Alter the layout and content of reports Multi-Location Manage and support multiple locations For Bars/Clubs Designed for bars, clubs, nightclubs, etc. Clock In/Out Track employees' arrival and departure timings for payroll purposes Credit Card Processing Accept and process credit card transactions Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Time Clock Inventory Control Monitor product stock levels Product Catalog Present a catalog of inventory that customers can view Generative AI Use AI to generate content in the form of text, images, videos, etc. Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Customizable Categories Sales Reports Reports specific to sales analysis for trends and strategies CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Restaurant POS Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Data Import/Export Import and export data to and from software applications Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Customer Accounts Record customer information, purchase history, and other notes For iPad Devices Operate/access software on iPad Devices SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Real-Time Data Receive data and information in real time For Retail For Retail Stores Barcode Recognition The ability to identify a barcode on or within an image or packaging Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Real-Time Updates Receive system updates as soon as any changes are made Billing & Invoicing Create, manage, and send invoices or bills to customers Ordering Automation Automate order processes to improve operational efficiency in fulfillment, shipping, and more Retail POS For retailers Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges For Restaurants Serves restaurants Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Mobile Access Access software remotely via mobile devices Online Ordering Tracks and processes online orders Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Time Clock Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Credit Card Processing Accept and process credit card transactions Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Mobile Access Access software remotely via mobile devices Multi-Location Manage and support multiple locations Real-Time Data Receive data and information in real time Customizable Branding Add customized logos and colors to align with company branding Sales Reports Reports specific to sales analysis for trends and strategies Social Promotion Market event via social media tools Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access Controls/Permissions Define levels of authorization for access to specific files or systems Billing & Invoicing Create, manage, and send invoices or bills to customers API Application programming interface that allows for integration with other systems/databases Order Tracking Track orders throughout the fulfillment process Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Real-Time Updates Receive system updates as soon as any changes are made Online Ordering Tracks and processes online orders Customizable Reports Alter the layout and content of reports Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Customer History Access previous interactions or concerns to maintain customer relationships Forecasting Form predictions based on past and present data/trends Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Electronic Payments Electronically collect payments for goods or services Data Import/Export Import and export data to and from software applications Check Printing Print paychecks issued to confirm payment of wages or salary Price Optimization Track factors that affect pricing and adjust prices accordingly to increase sales Online Store Builder Includes functionalities for creating custom eCommerce websites Customizable Fields Customize data fields to support various needs and use cases Categorization/Grouping Organize and group data or items based on various criteria Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Inventory Optimization Maintain and control the stock level of inventory Shopping Cart Checkout of online store Customizable Reports Alter the layout and content of reports Sales Reports Reports specific to sales analysis for trends and strategies Credit Card Processing Accept and process credit card transactions AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multi-Location Manage and support multiple locations Mobile App Access the system via a mobile application Generative AI Use AI to generate content in the form of text, images, videos, etc. Automatic Backup Data is backed up automatically to prevent data loss Label Printing Process of printing custom labels through various methods. Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Multi-Currency Manage and handle various international currencies Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Restaurant POS Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Access Controls/Permissions Define levels of authorization for access to specific files or systems Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Customer Accounts Record customer information, purchase history, and other notes For iPad Devices Operate/access software on iPad Devices SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Clock In/Out Track employees' arrival and departure timings for payroll purposes Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Real-Time Data Receive data and information in real time For Retail For Retail Stores Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Payment Processing Accept, record, and reconcile financial transactions Barcode Recognition The ability to identify a barcode on or within an image or packaging Real-Time Updates Receive system updates as soon as any changes are made Customer History Access previous interactions or concerns to maintain customer relationships Billing & Invoicing Create, manage, and send invoices or bills to customers Ordering Automation Automate order processes to improve operational efficiency in fulfillment, shipping, and more Retail POS For retailers Product Catalog Present a catalog of inventory that customers can view Inventory Replenishment Track stock count levels to manage product reordering Returns Tracking See what items have been returned Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Touch Screen Interactivity between software and users by touching areas on the screen of display devices Inventory Management Track and manage inventory levels to maintain proper supply Nutrition & Allergen Management Calculate nutritional analysis and allergens on menu items AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Recipe Management Store recipes, enable recipe modification, and generate data required for production records Generative AI Use AI to generate content in the form of text, images, videos, etc. Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Demand Forecasting Forecast customer demand using historical insights and simulations Show More ## Top-Rated Alternatives [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Restroworks Restaurant POS](https://images.g2crowd.com/uploads/product/hd_favicon/b327fdfee511571d053509224c420f16/restroworks-restaurant-pos.svg "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/aloha-cloud/competitors/alternatives) Aloha Cloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5(371) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5(1,211) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-square-point-of-sale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d1adaa690ed195fda0bb6170747cfc44/oracle-retail-xstore-point-of-service.jpg "Product Avatar Image") MICROS-Retail 3.7/5(27) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-oracle-retail-xstore-point-of-service) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Retail POS](https://www.g2.com/categories/retail-pos) [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Retail POS](https://www.g2.com/categories/retail-pos)[Restaurant Inventory Management](https://www.g2.com/categories/restaurant-inventory-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Braze vs CleverTap vs MoEngage: which mobile marketing platform is actually better for a mid-size app with 500K monthly active users?](https://www.g2.com/discussions/braze-vs-clevertap-vs-moengage-which-mobile-marketing-platform-is-actually-better-for-a-mid-size-app-with-500k-monthly-active-users)[Which aviation compliance monitoring solutions offer customizable workflows that adapt to operational processes?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-solutions-offer-customizable-workflows-that-adapt-to-operational-processes)[impact.com vs PartnerStack for a B2B SaaS company that wants to manage affiliate and partner relationships without paying for features they will never use?](https://www.g2.com/discussions/impact-com-vs-partnerstack-for-a-b2b-saas-company-that-wants-to-manage-affiliate-and-partner-relationships-without-paying-for-features-they-will-never-use) [What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Best sales compensation software for small business](https://www.g2.com/discussions/what-s-the-best-sales-compensation-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/aloha-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)