--- title: Aloha Cloud Reviews meta\_title: 'Aloha Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 336 reviews by the users' company size, role or industry to find out how Aloha Cloud works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 336 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Aloha Cloud Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Aloha Cloud but has limited features. Are you part of the Aloha Cloud team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capabilities include fixed and handheld POS, online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Cloud, brands get cloud-based POS without sacrificing quality, functionality or 24/7 access to support. Every feature is designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes. Aloha Cloud helps operators of all types run their restaurants with ease, keep tables turning with an easy-to-use POS, take any payment and get paid faster and save time and reduce stress. * * * Seller [NCR Voyix](https://www.g2.com/sellers/ncr-voyix) Discussions [Aloha Cloud Community](https://www.g2.com/products/aloha-cloud/discuss) Languages Supported Catalan, Czech, Danish, German, English, French, Italian, Dutch, Portuguese, Romanian, Russian, Spanish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Jenita Theodore Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 23 months [ View More Pricing Information ](https://www.g2.com/products/aloha-cloud/pricing) ## Top-Rated Alternatives [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Restroworks Restaurant POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/aloha-cloud/competitors/alternatives) ## User Insights Average based on 336 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Aloha Cloud Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AI Kitchen Display System ](https://www.g2.com/products/ai-kitchen-display-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paytronix CXP ](https://www.g2.com/products/paytronix-cxp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 12/13/2019 "Decent POS, when it works" 2/5 What do you like best about Aloha Cloud? Navigating Aloha is pretty easy, whether you’re taking an order at a terminal or checking sales/doing EOD office tasks. Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? Crashes often. Frequent connectivity issues as well. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? Aloha has made interactions with customers quicker and more pleasant, as cashiers are able to quickly move through screens when placing the order. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 6/22/2019 "Aloha not so good" 2/5 What do you like best about Aloha Cloud? Easy to use, updates are announced on a seperate section Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? Seems to go down a lot, always issues with calibration Review collected by and hosted on G2.com. Recommendations to others considering Aloha Cloud: Ease of use be prepared for systems going down. Have a back up plan so you dont have to turn customers away. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? Easy to ring up orders when its not javing issues. Review collected by and hosted on G2.com. Show More 6/26/2019 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 2/4/2019 "Not So Reliable" 2/5 What do you like best about Aloha Cloud? What I like best about this system is that it is user-friendly. The cashiers and customers alike use this system with ease. It is quick and most of our customers seem to like that aspect. I like that is interactive for customers and employees. Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? What I dislike about the system is the fact that I am disappointed in the reliability. Even when the system was brand new it was breaking down from day one. On a daily basis either a monitor freezes or a pin pad goes off-line. The pin pad also asks too many questions. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? The business problems that are solved using the system, or it cuts down on checkout time and customers do not have to wait in line. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Melissa E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa E.") ME Melissa E. Instructor Small-Business (50 or fewer emp.) 1/11/2019 "Effective but outdated " 2/5 What do you like best about Aloha Cloud? It is easy to navigate through the software Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? Some of the programming is archaic, the managerial system is a pain to work with Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? Effective customer service. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 12/8/2017 "Needs Streamlined" 1.5/5 What do you like best about Aloha Cloud? I like some of the ways you’re able to personalize the product. It allows you to pinpoint or narrow down your touchscreen options for a fairly common sense approach to POS entries. Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? I dislike the customer service engagement. I dislike the opportunities that are left out for a more streamlined and user-friendly interface. Also, the reporting coming from Aloha should be able to provide insight for any analytic your company desires and yet it is very clunky only provides a broad spectrum of information. Review collected by and hosted on G2.com. Recommendations to others considering Aloha Cloud: Check out all options before choosing a POS system, and make sure if you chose ALOHA that both and front and back end use is going to suit the needs of your business. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? It allows team members to have a POS as well as a time clock. It allows management reporting for each of these on the back end. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 4/29/2018 "Outdated " 2/5 What do you like best about Aloha Cloud? Efficient. Clear to read and understand ou Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? Outdated look but gets the job done. I wish you could split off seats and checks at the same time. I would also like to have a timer on the hold button so you can delay the fire for let's say 5 min. Also wish that you could add to the modify line without having to type everything back out again :( Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? Communication Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 3/30/2018 "Not a good interface " 1.5/5 What do you like best about Aloha Cloud? It keep track of clock time and vacation as well and provides a place for pay stubs. Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? The clock in clock out feature is outdated in that it doesn’t have simple things that would save much time. Additionally actions can be very tedious. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? Centralizes all employee payment and benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 1/26/2017 "JetPay - much to be desired for overall HR functions" 1.5/5 What do you like best about Aloha Cloud? I am not satisfied with the level of ease and/or tweaking the system to meet our HR needs Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? The system is primarily used as our record keeper for payroll information. However, it is also the main database of our personnel information. The user functions are not friendly for uses outside of payroll. It is a challenge to integrate ATS with this system as well as build IT reports that are not a part of the database. Review collected by and hosted on G2.com. Recommendations to others considering Aloha Cloud: Applications are moving towards a cloud-based system. I don't think JetPay will be able to support customer needs unless it upgrades to cloud based and a more user-friendly, online version. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? The only reason we have kept the JetPay payroll system is due to its ability to process PA taxes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 10/20/2016 "Aloha POS" 1.5/5 What do you like best about Aloha Cloud? There isn't much that changes. It is steady and consistent. Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? The customer service is less than desirable. Help is hard to come by and doesn't always provide timely and helpful answers. The system is rather old and does not to any maintenance to upgrade or maintain it very easily. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? We are married to this system because of how it interacts with our other databases. We get the benefits of being able to collect data, but there might be better solutions out there. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 1/3/2016 "There must be better options!" 2/5 What do you like best about Aloha Cloud? JetPay payroll works best in the education environment, so I've been told. It interacts well with Faculty contract modules. The core payroll and demographic data is laid out well, very easy to read. Review collected by and hosted on G2.com. What do you dislike about Aloha Cloud? THere are better payroll systems that offer more robust payroll and HRIS data fields and reporting. There are only a small number of support staff that seems to be both available and knowledageable when needed. Interfaces are difficult. Review collected by and hosted on G2.com. Recommendations to others considering Aloha Cloud: Take advantage of the support you receive....some are great, some are not as strong. Review collected by and hosted on G2.com. What problems is Aloha Cloud solving and how is that benefiting you? It serves as a core data base for payroll and basic employee demographics. We are expanindg our data usage and reporting and the transition to easier reporting has been good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Aloha Cloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aloha Cloud ](https://www.g2.com/products/aloha-cloud/discussions/new) ![Elliander E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliander E.") EE Elliander Eldridge • Last activity over 6 years ago Why send emails to end users asking them to contact admin@digitalinsight.com to regain access? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/11898-why-send-emails-to-end-users-asking-them-to-contact-admin-digitalinsight-com-to-regain-access) GU Guest User What is NCR Network & Security Services used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ncr-network-security-services-used-for) [ View all Discussions ](https://www.g2.com/products/aloha-cloud/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 23 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/aloha-cloud/pricing) Aloha Cloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5(371) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5(1,211) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-square-point-of-sale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d1adaa690ed195fda0bb6170747cfc44/oracle-retail-xstore-point-of-service.jpg "Product Avatar Image") MICROS-Retail 3.7/5(27) [ Compare Now ](https://www.g2.com/compare/aloha-cloud-vs-oracle-retail-xstore-point-of-service) ##### ##### Aloha Cloud Features POS Receipts Administration Menu Building Inventory Management Employee Scheduling Meal Service Payment Gateway Table Management Check Adjustment Back Office Real-Time Analytics [ View More Features ](https://www.g2.com/products/aloha-cloud/features) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Retail POS](https://www.g2.com/categories/retail-pos) [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos)[Retail POS](https://www.g2.com/categories/retail-pos)[Restaurant Inventory Management](https://www.g2.com/categories/restaurant-inventory-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which financial data APIs platforms offer straightforward integration without requiring significant engineering rework?](https://www.g2.com/discussions/which-financial-data-apis-platforms-offer-straightforward-integration-without-requiring-significant-engineering-rework)[Which vendor provides the most advanced data quality management tools?](https://www.g2.com/discussions/which-vendor-provides-the-most-advanced-data-quality-management-tools)[best chatbot software](https://www.g2.com/discussions/best-chatbots-software-what-s-your-top-choice-in-2025) [Best-rated RPA service for IT consulting firms](https://www.g2.com/discussions/best-rated-rpa-service-for-it-consulting-firms)[What are the most trusted encryption key management software by security architects at technology firms based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-encryption-key-management-software-by-security-architects-at-technology-firms-based-on-user-reviews%20)[Pros and Cons Details](https://www.g2.com/products/aloha-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)