Allo Reviews & Product Details

Allo is an AI-native phone system that records calls, writes follow-ups, updates your CRM automatically. Built for modern sales teams making and receiving calls all day. Join 20,000+ businesses using Allo: get instant business phone numbers with crystal-clear call quality, AI call summaries, automatic CRM updates, and smart call routing for your sales team. GET YOUR SALES PHONE SYSTEM IN 60 SECONDS • Local and international business numbers instantly • Works in 80+ countries for global sales reach • Make unlimited outbound calls to prospects • Receive and route inbound leads automatically • No contracts, no setup fees, no IT needed • Crystal-clear VoIP calls built mobile-first AI THAT HANDLES YOUR SALES ADMIN • Records and transcribes every sales call automatically • Writes call summaries and next steps after each conversation • Updates your CRM with call notes and contact details • Qualifies inbound leads when you're busy • Routes important calls directly to the right rep • Uses AI like ChatGPT for quick answers from your calls • No manual note-taking needed AVAILABLE ON ALL YOUR DEVICES • Native iOS app for iPhone • Native Android app for all Android devices • Desktop apps for macOS and Windows • Web app for browser-based calling • Click-to-call directly from your CRM • Seamless sync across all devices • Work from anywhere with the same number PERFECT FOR SALES TEAMS • Sales managers needing team visibility and call coaching • Small teams doing sales, support, and follow-up daily • Real estate agents managing property leads • Consultants and service providers • Construction, tech, and finance professionals • Teams of 5-30 people who close deals on the phone CRM INTEGRATION THAT WORKS • Native integration with HubSpot, Salesforce, Pipedrive, Zoho, Attio, and 1000+ other tools • Automatic call logging and contact updates • Click-to-call from your CRM contacts • No more manual data entry • Push real data where you need it PROFESSIONAL FEATURES INCLUDED • Call recording for every conversation • Unlimited SMS messaging • Team routing based on rules you control • Working hours and availability settings • All-in-one inbox for calls, texts, and voicemails • Crystal-clear calls on both mobile and desktop apps SIMPLE, TRANSPARENT PRICING $32 USD per user per month. Everything included: AI summaries, call recording, unlimited SMS, CRM integrations. No hidden fees. No per-minute billing. Cancel anytime. TRUSTED BY 20,000+ BUSINESSES Backed by investors like Base10, Lightspeed, Free, and Pennylane. We've raised 5 million dollars to reinvent software for small businesses. SECURITY AND COMPLIANCE Your calls and data are fully protected with encrypted transmission and storage. We're GDPR compliant, undergo regular independent security audits. Your business stays private. START YOUR 7-DAY FREE TRIAL Download Allo and get your team connected in 5 minutes with our business plan. Stop losing deals to admin work. Let AI handle your call notes while you focus on selling. Get Allo for your sales team today.

Product Website

Seller

The Mobile-First Company

Discussions

Allo Community

Languages Supported

English, French, Spanish

Overview by

Maria Jose Correa Diaz

Pricing

Pricing provided by Allo.

Starter

$18.00

Per Month

View More Pricing Information

Allo Media

The AI-native phone system for teams

Choose your business lines and mange your team

Manage your team and log calls in your business tools

Unlimited call & texts + If you are busy, the AI takes over

Available on macOS and Windows.

Today we are excited to announce… a $12M Seed round led by Base10 and Lightspeed Venture Partners. Learn more on https://themobilefirstcompany.com/seed-round

Allo – Full product tour (AI Phone System for small teams)

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Brandon K.

Founder

Information Technology and Services

Small-Business (50 or fewer emp.)

3/17/2026

"No support and broken features"

0.5/5

What do you like best about Allo?

Having an AI assistant. Being able to not worry about unanswered calls are great. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The onboarding and support experience has been a disaster, specifically regarding number porting and platform stability.

Broken Porting Logic: My number port finally went through after a long wait, but the system failed to migrate my settings from the temporary number to the ported number as promised. Even worse, the platform is now in a "zombie state" where any attempt to update the settings on my ported number fails—the UI simply reverts to defaults without saving, leaving me with a professional business line that I cannot configure.

Non-Existent Support: I have been waiting over 5 days for a response from the support and porting teams. For a service that is meant to be the "front door" of my business, a 5-day silence on a critical ticket is completely unacceptable.

Failed Integrations: I chose Allo for its automation potential, but the Zapier integration is currently non-functional for my account. Without support to troubleshoot the API connection, the primary value proposition of the software—automated ticket creation and workflow—is useless.

Reliability Gap: You cannot trust a "concierge" service that you can't actually manage. If you are an MSP or a business owner where every call counts, be warned: if something goes wrong during setup, you are on your own. Review collected by and hosted on G2.com.

Gaylord D.

Freelance Sales

Small-Business (50 or fewer emp.)

12/26/2025

"Fair pricing and a seamless experience for solopreneurs"

5/5

What do you like best about Allo?

I switched to Allo because the prices are realistic for a solopreneur and it works really well. I've been using it every day for 2 weeks. The implementation is super simple. You can use it either as a web app from a browser or from the Windows application. In both cases, the usage is ultra simple. The AI call summaries are almost instantaneous and the platform's design makes it super easy to use. Moreover, the growing number of integrations with different CRMs on the market makes it an essential tool. Special mention to Allo's customer service, Adrien and Léo, who are super responsive and do everything they can to satisfy customers. It's a big positive point and it's what some of their competitors lack! Review collected by and hosted on G2.com.

What do you dislike about Allo?

Having tested Aircall and Ringover, Allo truly ranks at the top of the list! While Aircall works really well but is super expensive, Ringover is just as expensive as Aircall but has terrible customer service and a platform that frankly leaves much to be desired, it's really a mess! In fact, in both cases, if you are a solo user, like me, these two platforms completely shut the door on you and do not allow you to use them. It's been 2 months now since Ringover promised me a quote to be able to purchase a new virtual number starting with 07. I'm still waiting... Review collected by and hosted on G2.com.

Stéphanie M.

Responsable du développement commercial

Small-Business (50 or fewer emp.)

12/26/2025

"Powerful call summaries and efficient search"

4.5/5

What do you like best about Allo?

What I particularly appreciate about Allo are the call summaries and the ability to search through different calls to obtain a summary of recurring patterns in the exchanges. Review collected by and hosted on G2.com.

What do you dislike about Allo?

It happens that the connection is of poor quality, but this seems to be the case with all VOIP tools. Review collected by and hosted on G2.com.

What problems is Allo solving and how is that benefiting you?

Hello allows me to ensure follow-up with my salespeople, as I handle prospecting, qualification, as well as follow-up and tracking of all our prospects and clients. This tool offers effective tracking and facilitates communication within the team. Now, I no longer have to deal with discussions like: "Oh, but you didn't qualify him enough," "By the way, what is his need?" or "Are you really sure he accepted the appointment?". Review collected by and hosted on G2.com.

Théo C.

2/16/2026

"Easy Integration, Remarkable Time Savings"

5/5

What do you like best about Allo?

I love call recordings with call summaries and action recommendations. The one-click integration with the CRM Nextlead.app is great. It allows me to set up my Allô API key, and then all calls and messages with my contacts are sent directly there with transcripts, summaries, and even the recording accessible. It's an excellent time saver and creates a super powerful multichannel on my CRM. The initial setup of Allô was super simple. Review collected by and hosted on G2.com.

What do you dislike about Allo?

APIs could offer to retrieve conversations from a specific number to facilitate calls. Today, APIs allow retrieving a certain number of conversations but not specifically to a number, which could result in quite a few calls to specifically find a number. But it's not a big deal because it already works in a certain way! Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

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This is fantastic to hear! Call recordings with summaries and action recommendations flowing directly into your CRM—that's exactly the workflow we designed for. Glad the Nextlead.app integration is delivering that "super powerful multichannel" experience.

On the API feedback: you're right, filtering conversations by specific number would make retrieval more efficient. We're taking note—this kind of technical feedback from power users helps us improve the API for everyone building on Allo.

Thanks for the detailed review and for integrating us into your stack!

— The Allo Team

Aurélie B.

Custom Success manager

Small-Business (50 or fewer emp.)

1/12/2026

"An effective communication tool well integrated with our CRM"

4/5

What do you like best about Allo?

Transcribing calls is a real asset, just like the ability to easily call clients directly from our CRM. This greatly simplifies the tracking of exchanges and saves valuable time on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The messaging system is still a bit limited, but this remains a minor point. Apart from a few isolated bugs, the tool is generally very reliable. Review collected by and hosted on G2.com.

What problems is Allo solving and how is that benefiting you?

Allo perfectly meets our need for a simple and centralized communication system to contact our clients. The call history, summary, and recording provide real added value in customer follow-up. Moreover, the Allo team is very attentive: feedback is taken into account and most of the reported issues are quickly resolved, which strengthens confidence in the tool. Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

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This is exactly what we're building Allo to be: a centralized, simple communication hub that actually makes your day easier. Call history, summaries, and recordings working together to improve customer follow-up—that's the goal.

On messaging: we're actively expanding SMS capabilities, so expect improvements there. And thank you for highlighting our team's responsiveness to feedback. We genuinely read every piece of input and prioritize based on what our customers need most.

Appreciate your trust and confidence in us!

— The Allo Team

Sammy N.

Founder & CEO

2/5/2026

"Easy to use but still largely improvable"

3.5/5

What do you like best about Allo?

I appreciate the fact that it is easy to use. I appreciate the fact that it records calls, transcribes them into text automatically, and I appreciate the CRM integrations. The automatic transcription of Allô allows us to provide context and more information to prepare meetings, which saves us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Yes, there are certain features that could be improved, like the dashboard. Some missing features, especially on the standard part, are still inferior to what we currently have on Onoff Business, so that's quite unfortunate. It's really improvable. Regarding the click to call, we don't have much information on how to use it and how to install it. Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

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Thank you for the honest and detailed feedback—this is exactly what helps us get better.

We're glad the CRM integration and automatic transcription are saving you time on meeting prep. That's a workflow win we love to hear about.

On the dashboard and missing features compared to your previous setup: we hear you. We're actively improving the dashboard experience and expanding functionality. For click-to-call specifically, we'll work on making setup documentation clearer—that's an easy fix on our end.

We're not done building, and feedback like yours shapes our priorities. Thanks for pushing us.

— The Allo Team

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/15/2026

"Improved Responsiveness and Smooth Service"

5/5

What do you like best about Allo?

I appreciate the closeness with the founders of Allô that I have been able to have from the beginning, being somewhat among the pioneers of Allô since I have been a customer since their launch on Android. I mainly use the AI receptionist and AI call summary features, as well as the SMS feature which is really great to use. The customer experience has been smooth from the start, and I find that Allô solves the major problem of responsiveness, allowing both myself and my clients to remain available, even when no one answers the phone, and to keep a history thanks to the conversation summaries. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Possibly the option to offer it as a white label. Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

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Wow, thank you for being with us since day one on Android—customers like you helped shape what Allo is today, and we're grateful for that trust.

You've nailed exactly why we built the AI receptionist: no business should lose opportunities just because no one could pick up the phone. Keeping you and your clients connected, with full context through call summaries, is what drives us.

White-label is great feedback—we're taking note. Thanks for continuing to push us forward!

— The Allo Team

See how Allo improved

Sabrina B.

Chief Operating Officer

1/8/2026

"Allô: Seamless Call Management and Insights"

5/5

What do you like best about Allo?

I really like that the team behind Allô is constantly adding new features that make sense without charging extra. We have a Slack channel with them, so we have a direct line of communication and don't need to go through a forum, email, or call to report improvements or feedback. I also value the transcription and the recording features, as well as the AI-powered tool that helps write a summary on each contact in HubSpot. It's great that all accounts are under one umbrella for a very reasonable price. The setup was very easy; my team just had to install an app and they were ready to go. Review collected by and hosted on G2.com.

What do you dislike about Allo?

There are some UI bugs occasionally but they are fixed within a very reasonable delay when we report them through Slack. Review collected by and hosted on G2.com.

Maxence P.

1/7/2026

"An Intuitive Interface, but with Bugs to Fix"

4/5

What do you like best about Allo?

I use Allô to communicate effectively with my clients and my internal team. I particularly appreciate the AI feedback that summarizes the call. The AI note-taking is essential, especially during a deal, as it guides us to the next steps and helps conclude the call. I like how you can call in two clicks without affecting our personal number. The ability to access from the computer is a real asset. I also like the features for building cascades and transfers, which are easy to implement. The integrations with our sales tools, like Attio, are very useful for having client information directly on Allô, which makes it easier to find contacts. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Regular bugs. I receive a call transfer and once hung up, I don't have the call information. Once hung up, a call can remain displayed and I have to restart the platform. I don't always find the searched history based on the origin of the call. Numbers quickly accumulate on Allô and it is difficult to delete/add the right ones, we don't necessarily understand who we are calling and managing these numbers is sometimes difficult. Review collected by and hosted on G2.com.

Michael A.

1/6/2026

"Improve Prospecting, But Need Better Notes"

4/5

What do you like best about Allo?

I really appreciate the fact that Allô allows me to have a summary of what was said during my exchanges with my prospects. It's particularly useful for me because I don't always have time to take notes during conversations. The artificial intelligence that takes notes for me helps me a lot when I have to follow up or send appointments and links. Review collected by and hosted on G2.com.

What do you dislike about Allo?

What could be improved is the fact that note-taking is not always completely accurate. There are sometimes errors. Also, sometimes when I have hung up a call, Allô actually continues to run and does not end the call. So that is something that could be improved. Review collected by and hosted on G2.com.