Allo Reviews & Product Details

I love the customer support team and the accurate call logging that Allô provides. It tracks every single call and logs them into our CRM, giving us an accurate record of when we last contacted our prospects. This helps us create a timeline for when to reach out next, so deals don't go cold. I also found the ease of use and integration with other tools to be a significant advantage. Plus, the numbers from Allô don't come up as spam, unlike a lot of other dialers. Also, the support from the sales team made the onboarding process fast and smooth, which was a great experience. Review collected by and hosted on G2.com.

I think there could be an easier set of a more customizability when it comes to connecting to our CRM, but with the API, it's pretty customizable. Review collected by and hosted on G2.com.

I really like the fluidity of the Allô app and its integration with the CRM. When someone calls me, I instantly know who is on the line, which is really convenient. The summary of a conversation via Allô allows me to keep track and know what the next tasks are. For me, the initial setup was very simple: download the app, create an account, and it was up and running without any issues. I would recommend Allô without hesitation, especially for prospectors and salespeople who do the majority of their work over the phone. Review collected by and hosted on G2.com.

Prospects/clients tell me that communication is sometimes not very smooth/choppy. It also happens that I have to close the app and restart it because it bugs. Review collected by and hosted on G2.com.

I like Allô because it's very simple to use and works perfectly on my phone. The transcription feature that integrates with my CRM is great and saves a significant amount of time when making hundreds of calls a day. I also appreciate that it's much cheaper than our former provider, Ringover. Review collected by and hosted on G2.com.

I manage a team of SDR, and it would be helpful to have more advanced calls analytics and the possibility to tag each call. I'd like to know how many calls are made, received, whether they connected or not, search by team member, etc. Review collected by and hosted on G2.com.

I really like that Allô generates call summaries, which leaves our hands free during the call without having to take notes. It's also convenient to be able to link Allô with Hubspot to complete customer records, which keeps the CRM up to date without having to fill it in manually. Review collected by and hosted on G2.com.

What could be improved is that sometimes the application crashes and it is impossible to make calls, which delays prospecting. Sometimes, Allô does not correctly link with the right HubSpot record, so exchanges can be logged on the wrong record. The last point is the inability to record your own absence message and being forced to choose an artificial intelligence voice to do it, which is a bit unfortunate. Review collected by and hosted on G2.com.

I love the simplicity of using Allô, with everything being smooth and fast. It's very convenient for telemarketing because I can easily change numbers and call an entire list of prospects. The automatic call recording allows me to track what I've said and remember the next steps. Moreover, the easy integration with HubSpot and other tools on my phone and computer is great. I particularly appreciate the quality of the technology during calls, without bugs or interruptions. The initial setup was super easy, and in just a few clicks, I had my license and integrations ready. Review collected by and hosted on G2.com.

Honestly, nothing that I don't like Review collected by and hosted on G2.com.

I like that with Allô, there's no time wasted on taking notes, as everything happens automatically once the APIs are connected. It's great that I can focus on what my clients are saying. I find it easy to use. The UI is very clean, which I appreciate. I love that I can find contacts already created within HubSpot directly in Allô, making it convenient as I don't have to copy and paste numbers. It's user-friendly even though it took a business day for the API to sync with HubSpot. Review collected by and hosted on G2.com.

Sometimes the mobile app seems buggy. It took a business day for the API to synchronize with HubSpot, and the phone number provider was down when I signed up. Review collected by and hosted on G2.com.

I appreciate that Allô allows me to replace myself during my absence, as I can program it to interact with my prospects, and it gives me a good summary. This is particularly useful when I am driving and cannot take notes. Additionally, I like that the voice syntax improves over time thanks to the many updates. It is a true assistant, and I appreciate the recording and written transcription of conversations. The initial installation of Allô was very simple. Review collected by and hosted on G2.com.

I find that the connection with Notion remains basic, or perhaps I haven't been able to make more use of it. I expect more details and segments (themes) that should be created automatically to better filter the summaries. Review collected by and hosted on G2.com.

I really appreciate that Allô is extremely simple and intuitive. The integrations work perfectly, especially thanks to the APIs. I love the call forwarding option which is extremely relevant, as well as the customization of the voicemail. The integration with my CRM, Hubspot, is efficient and allows call reports to be generated directly on my client or prospect records. Customizing my space is also very simple and quick. Review collected by and hosted on G2.com.

I would have appreciated having a selective call forwarding from my personal phone to Allô. Today, the call forwarding function of Allô is systematic for all phone numbers that come to my line. I would have liked to be able to select contacts or calls to forward to the software to have selectivity of these calls. Review collected by and hosted on G2.com.

What I like best about Allo is how easy it is to use while still being very powerful. The AI features are particularly impressive: they save a lot of time, improve call analysis, and make follow-ups much more efficient. The web version is also a huge plus, as it allows me to manage calls, data, and insights from anywhere without friction. Review collected by and hosted on G2.com.

So far, I haven’t encountered any major downsides. Some advanced features could benefit from even more customization options, but this does not impact daily usage. Overall, the platform is very stable, intuitive, and continues to improve regularly. Review collected by and hosted on G2.com.

I use Allô for the switchboard of my website to not miss any calls. It allows me to have a summary of the conversations without missing any information, which is super convenient. I appreciate the speed of execution and the AI transcribes the calls quite well. I have a full transcription of the conversation, but also a summary of the essential information, which allows me to get straight to the point. Moreover, the initial installation was very easy, I was there at the launch, and they fix bugs very quickly. Finally, Allô synchronizes well with my CRM HubSpot. Review collected by and hosted on G2.com.

It is about the transcription of family names, but it's always a bit tricky, so I understand. Review collected by and hosted on G2.com.