Allo Features
Basic Communication (2)
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Phone Calls
Enables users to place phone calls over the internet.
Desk-to-Desk Calls
Enables users to contact one anothers through mobile phones and landlines.
Advanced Features (2)
Automated Attendants
Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number
Offers users a unique number that can be dialed from anywhere.
Access (1)
Individual Download
Requires users download the software on its own.
Calling (3)
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Record Calls
Records calls for future reference.
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Call Types
Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.
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Click-to-Call
Gathers contacts from integrated tools, allowing users to call with one click.
Contacts (3)
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Personalization
Retains a log of extraneous contact information such as timezone and contact engagement.
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Information Locater
Finds and opens saved contact information for reference at the time of a new call.
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Record Prospect Data
Allows users to denote which contacts they believe are prospective customers.
Insights (2)
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Daily Summary
Delivers users a daily summary of activity.
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Automated Note Taking
Automatically transcribes and summarizes meeting discussions.
Basic Communication - Cloud PBX (6)
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Call Management
Supports incoming calls, call forwarding, transferring and conferencing.
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Communication Management
Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business.
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Scalability
Scales to add additional phone capacity in order to accommodate growth in an organization.
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Integrations
Integrates with business tools such as CRMs, APIs, browsers, business music and more.
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Mobile Accessibility
Able to connect with employee's mobile devices for further ease of access.
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Accessibility
Accessible from any location with wifi connection via cloud infrastructure.
Advanced Features - Cloud PBX (4)
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Security and Compliance
Ensures security of voice communications with encryption for calls.
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Analytics and Reporting
Provides call analytics based on data such as call volumes, durations, and other metrics.
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Support and Reliability
Provides virtual technical support for business communication services for improving phone performance.
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Automated attendant
Offers an automated attendant to field calls when employees are unavailable.
Platform Basics - VoIP Providers (3)
PBX systems, VoIP Softphone
Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management
Manages incoming calls with features such as call forwarding, transferring, and routing.
Integrations
Enables integrations with communication and CRM platforms.
Agentic AI - Outbound Call Tracking (2)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - VoIP Providers (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting


