AiSensy Reviews & Product Details

AiSensy is straightforward to use and can be set up quickly. Creating WhatsApp campaigns, managing templates, and setting up automation are all simple tasks, even for those without a technical background. It makes sending bulk messages and managing customer communication efficient and hassle-free. Review collected by and hosted on G2.com.

At times, the dashboard appears somewhat cluttered, and there is room for improvement in the advanced analytics. A few features require some time to grasp at first, and the documentation could be more comprehensive. While support is helpful, the response time can be inconsistent. Review collected by and hosted on G2.com.

I absolutely love AiSensy for its powerful automation features that have put my business on autopilot. It has significantly saved me from manual work by automating WhatsApp messages, follow-ups, reminders, and outreach effectively. This automation has not only made my business operations more efficient but has also saved my team and me countless hours. The customer support with AiSensy is phenomenal. They helped me with setup seamlessly and are always there to resolve any issues quickly, providing excellent support that complements the great features of the product. Furthermore, the initial setup was surprisingly easy, and any questions I had were instantly addressed by the supportive team, which made the entire process smooth and quick. Overall, the combination of robust automation and stellar support makes AiSensy an invaluable tool for my operations. Review collected by and hosted on G2.com.

Nothing at all, because i am using it from few months and everything is working perfect Review collected by and hosted on G2.com.

I like AiSensy's WhatsApp payment feature. This feature is very helpful because as soon as the payment is made through WhatsApp, the e-file is automatically transferred to the student. I don't need to go to a separate page. Also, the initial setup of AiSensy was very easy. I set up all the flows at once and had no trouble. Review collected by and hosted on G2.com.

There are often bugs in the flow and the support system is slow, which should be fixed. Many times when there are bugs in the flow, e-file transfer does not happen, making students feel as if some fraud has occurred. Review collected by and hosted on G2.com.

AiSensy is a user-friendly and intuitive platform that makes business communication smooth and effective. The interface is clean and very easy to navigate, which helped me get started quickly without much technical support. I especially appreciate how efficient the onboarding process for Cimplifie is and how simple it is for teams to adopt. Review collected by and hosted on G2.com.

There are a few areas where AiSensy could improve. Adding the flexibility to add, edit, or delete empty projects would make workflow management much smoother. Also, having 24/7 customer support would be a big advantage for businesses that operate round the clock. These improvements would take the platform to the next level. Review collected by and hosted on G2.com.

I like how AiSensy does WhatsApp automation simple and reliable with a quick setup and useful integration. The seamless WhatsApp integration, analytics, branding, and WooCommerce integration are great. It allows so many features for a startup like me with access to limited resources at a cost-affordable price. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Free Platform, easy to understand interface, but.. Review collected by and hosted on G2.com.

i want to warns everyone about Aisensy platform about the security issue of your data, once you have uplaoded the contact list there is no way to delete, as there is no such option available neither they allow their backend team, as per their customer support response, they don't allow deletion, when i asked why, so they have no reason to explain. This is completely unethical act of stealing data of customers or keeping in their system without consent or warning or disclaimer. They can use for solicitation or any other purpose god knows, but i would request all those using Aisensy or planning to use this platform, be aware about this security glitch, and stop feeding your client details in their system. Review collected by and hosted on G2.com.

I find AiSensy's support to be really good, which is important to me. The platform itself is also good, making it useful for my needs. AiSensy helps me get verified and send messages in a faster way, along with providing proper reports. I value the rebroadcast feature because it allows me to resend messages to those who didn't receive them the first time. The initial setup of AiSensy was very easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Overall, I really like the customer support. While it isn’t perfect every time, about 9 out of 10 times the support has been excellent and helpful. Review collected by and hosted on G2.com.

The Message Dashboard feels outdated and unintuitive. Filtering contacts is confusing — for example, if I import 20,000 contacts but only want to send messages to 500 leads, the process of filtering and selecting them becomes unnecessarily complicated and time-consuming. Review collected by and hosted on G2.com.

The agent and manager features are truly impressive. The platform is extremely user-friendly and does not require any technical expertise to operate—it can be easily managed by our team without any external support Review collected by and hosted on G2.com.

What I dislike about AiSensy is the difficulty in getting timely support from their team. Communication is often delayed, and there's a noticeable lag in resolving issues. Additionally, payment crediting is not prompt—it usually takes 5–6 days after making a payment for it to reflect in the AiSensy account, which can be quite inconvenient for business operations. Review collected by and hosted on G2.com.

Easy on-boarding simple to use dashboard. Review collected by and hosted on G2.com.

Human chat support not available on weekends Review collected by and hosted on G2.com.