1. [Home](https://www.g2.com/) 2. ... 3. [Chatbots Software](https://www.g2.com/categories/chatbots) 4. [AiSensy Discussions](https://www.g2.com/products/aisensy/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1aeb99332643b95be9435864cb90da5c/aisensy.jpg "Product Avatar Image") ](/products/aisensy/reviews) [ AiSensy ](/products/aisensy/reviews) (132)4.4/5 AiSensy is a comprehensive WhatsApp engagement platform built on the official WhatsApp Business API, designed to enhance business communication through marketing automation, customer support, and e-commerce integration. It enables businesses to broadcast messages, automate notifications, and provide live chat support, all within WhatsApp's familiar interface. Key Features and Functionality: - WhatsApp Broadcasting & Automation: Send unlimited broadcast messages to segmented audiences with automated notifications for orders, payments, and abandoned cart reminders using approved message templates. - Drag & Drop Chatbot Builder: Create conversational chatbot flows without coding using an intuitive visual builder with seamless human handover capabilities for complex queries. - Multi-Agent Live Chat Support: Enable unlimited agents to provide customer support on the same WhatsApp number with smart chat routing, tagging, and performance monitoring. - Click-to-WhatsApp Advertising: Run Facebook and Instagram ads that direct users to WhatsApp conversations with integrated conversion tracking and retargeting capabilities. - E-commerce Integration: Connect Facebook catalogs to showcase products directly in WhatsApp with in-chat purchasing, payment processing, and order management. Primary Value and Solutions Provided: AiSensy transforms WhatsApp into a powerful sales, support, and marketing engine, addressing several business challenges: - Enhanced Customer Engagement: By automating routine interactions and providing timely notifications, businesses can maintain consistent and personalized communication with customers. - Operational Efficiency: The platform's automation capabilities reduce manual workload, allowing teams to focus on strategic tasks and improving overall productivity. - Increased Sales and Conversions: Features like Click-to-WhatsApp ads and in-chat purchasing streamline the customer journey, leading to higher conversion rates and revenue growth. - Scalable Customer Support: With multi-agent live chat and intelligent chatbots, businesses can handle a higher volume of customer inquiries without compromising on service quality. By leveraging AiSensy, businesses can effectively harness the power of WhatsApp to drive growth, improve customer satisfaction, and streamline their communication processes. Show More * * * ### 23 Discussions ### 22 Participants ### 64.0 Nps Score Already have AiSensy? ### All AiSensy Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is AiSensy used for? ](/discussions/what-is-aisensy-used-for) What is AiSensy used for? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AiSensy+questions+and+get+answers+from+expert+users+in+our+AiSensy+Discussions+section.&title=AiSensy+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AiSensy+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AiSensy+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss%0aAsk+AiSensy+questions+and+get+answers+from+expert+users+in+our+AiSensy+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=AiSensy+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss%0aAsk+AiSensy+questions+and+get+answers+from+expert+users+in+our+AiSensy+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • 24 days ago -- -- More Options - [ # How has AiSensy worked for bulk messaging and day to day chatbot management? ](/discussions/how-has-aisensy-worked-for-bulk-messaging-and-day-to-day-chatbot-management) I have found the agents very helpful and the service very good. The chat bot is performing well and feels easy to manage, and I purchased it mainly for bulk messaging. If you are using AiSensy too, how has it performed for bulk messaging, and what has your support experience been like? [ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+AiSensy+questions+and+get+answers+from+expert+users+in+our+AiSensy+Discussions+section.&title=AiSensy+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=AiSensy+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=AiSensy+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Faisensy%2Fdiscuss%0aAsk+AiSensy+questions+and+get+answers+from+expert+users+in+our+AiSensy+Discussions+section.) 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