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Compare AiSensy and Interakt 
Featured Products
At a Glance
Market Segments
Small-Business (91.9% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AiSensy
Star Rating
(96)4.3 out of 5
Market Segments
Small-Business (91.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AiSensyInterakt
Star Rating
(64)4.5 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InteraktAiSensy vs Interakt
When assessing the two solutions, reviewers found AiSensy easier to use, set up, and administer. However, reviewers preferred doing business with Interakt overall.
- Reviewers felt that Interakt meets the needs of their business better than AiSensy.
- When comparing quality of ongoing product support, reviewers felt that Interakt is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of AiSensy over Interakt.
Pricing
Entry-Level Pricing
AiSensy
No pricing availableInterakt
No pricing availableFree Trial
AiSensy
No trial information availableInterakt
No trial information availableRatings
Meets Requirements
8.8
72
8.9
40
Ease of Use
9.0
74
8.7
40
Ease of Setup
9.1
62
9.0
27
Ease of Admin
9.2
39
9.1
24
Quality of Support
8.2
74
9.1
40
Has the product been a good partner in doing business?
8.8
38
9.2
25
Product Direction (% positive)
8.8
71
8.7
36
Features by Category
Channels
Not enough data
8.3
17
Not enough data
8.3
15
Not enough data
7.4
14
Design
Not enough data
8.1
14
Not enough data
7.9
15
Not enough data
8.2
17
Not enough data
7.9
16
Not enough data
8.6
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
63
Not enough data
8.5
63
Not enough data
8.6
63
Not enough data
8.5
61
Not enough data
8.3
57
Not enough data
Platform
8.2
55
Not enough data
8.5
56
Not enough data
8.2
55
Not enough data
8.3
57
Not enough data
8.1
53
Not enough data
8.5
56
Not enough data
8.5
53
Not enough data
Generative AI
7.8
32
Not enough data
8.0
31
Not enough data
Messaging Channels
Not enough data
6.3
5
Not enough data
6.4
7
Not enough data
6.4
6
Not enough data
8.0
9
Administration
Not enough data
8.3
11
Not enough data
9.5
10
Not enough data
8.0
9
Not enough data
8.6
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.0
11
Not enough data
8.5
12
Not enough data
6.3
9
Not enough data
8.3
10
Not enough data
7.4
7
Internal Use
Not enough data
7.9
12
Not enough data
7.7
11
Not enough data
8.6
11
Not enough data
7.5
10
Not enough data
8.5
11
Not enough data
8.6
12
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
7.7
15
Not enough data
8.2
13
Not enough data
6.9
13
Not enough data
7.3
16
Not enough data
7.3
17
Self-Service Platform
Not enough data
7.9
15
Not enough data
8.8
16
Not enough data
6.8
14
Not enough data
8.3
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
6.3(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
5.7(won by default)
5
Not enough data
5.7(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0(won by default)
5
Categories
Categories
Shared Categories
AiSensy and Interakt share no categories
Unique Categories
AiSensy is categorized as Chatbots
Interakt is categorized as Customer Self-Service, Social Customer Service, Live Chat, Customer Communications Management, and Proactive Notification
Reviews
Reviewers' Company Size
AiSensy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Interakt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Retail
8.1%
Information Technology and Services
8.1%
Education Management
8.1%
Higher Education
4.7%
Other
55.8%
Apparel & Fashion
14.5%
Retail
11.3%
Marketing and Advertising
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Other
51.6%
Discussions
AiSensy has no discussions with answers
Interakt has no discussions with answers
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